"Excellent hotel! Close to Reliant Stadium."
The room was spacious and clean. The staff was excellent. We went to the football game and the staff provides a shuttle to and from the game.Genuine Expedia guest review
"Convenient to all medical buildings"
We always stay with Courtyard when we come to Houston. The staff are so nice and accommodating! I would suggest that a mirror be placed outside of the bathroom too. I could do my hair and make-up while my husband is in the bathroom.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Loud hotel, hard to sleep.Genuine Expedia guest review
Room had very moldy and mildew smell. Staff only put spray deodorizer to try and correct.Genuine Expedia guest review
This was a great choice. The rooms were clean and the service was great!Genuine Hotels.com guest review
Very nice and spacious rooms, close to Reliant Stadium, shops, foods. Also had covered Garage in basement, which was great because it was cold and windy outside!! Only draw back was no microwave in room, and full length mirror was in the bathroom only, otherwise, I loved this hotel. Would stay here again.Genuine Expedia guest review
"II HAD TO CHANGE ROOMS AND STILL HAD A BAD PROBLEM"
THE ROOM THAT WAS GIVEN TO ME HAD A BAD SMELL. I WILL NEVER GO TO THIS HOTEL AGAIN. EVEN WHEN WE GOT ANOTHER ROOM IT SMELL ALSO. THE WATER WOULD NOT GET WARM FOR A LONG TIME. I THINK FOR WHAT WE PAID IT SHOULD HAVE BEEN BETTER. IT WAS THE FIRST TIME STAYING THERE AND IT WILL BE THE LAST.Genuine Expedia guest review
I will truly like to say it was a great hotel.Genuine Expedia guest review
"Perfect for our event"
Rooms were perfect and very close to stadium ... everyone was very nice & very professional ... I recommend this hotel to anyone ... thank you all so much .... my family & I really enjoyed our stay .... Tony & Nancy Yanis .... Levelland, Texas.Genuine Hotels.com guest review
We switched hotels and so glad we did! This was the same price as our other hotel but this place was wonderful! It's close to everything and has a shuttle. The rooms are clean. We will definitely stay here again if we ever come back to Houston.Genuine Hotels.com guest review
"Close to MD Anderson"
Very clean and well maintainedGenuine Hotels.com guest review
"Great Hotel Stay"
Hotel room was very nice! Staff was even better!! Great place to stay in Houston! Will stay there again and recommend others to do so as well!Genuine Hotels.com guest review
"Terrific Check-In Service"
Alyandro at check-in was wonderful. He was friendly and made me feel welcome. He asked if I had a floor preference and gave me the perfect room. The only reason my review is not higher is because the beds were not terrible comfortable, they weren't terrible, they just weren't great.Genuine Expedia guest review
"Really nice, very friendly staff"
When we got there the staff was really friendly. Really nice rooms. I had a great time.Genuine Expedia guest review
"wonderful location, staff and amenities"
This I must stay is a wonderful hotel. So close to the medical centers and restaurants. The staff were very nice and helpful and having the computers and food in the lobby make it very easy for all your needs.Genuine Expedia guest review
Only complaint is in the small food service available they charge $2.99 for a SMALL bluebery muffin. It is more expensice than at the airport. They could do much better with the prices of food. Also water and soft drinks are very excessive.Genuine Hotels.com guest review
"Close to Medical Center & Reliant Stadium"
My stay was great. I was in town to visit my father at the cancer institute and this hotel was in a prime location for not that much money. The only issue I had was the televsion not being centrally located. I had to sit on the couch and watch televison as opposed to relaxing in bed. Even so, this was my second time at this hotel in 2 months and it […] was a great experience. Read moreGenuine Hotels.com guest review
Great choice for Rice University and downtown; easy drive from Hobby airport. Front desk staff very pleasant and helpful. Nice room, clean, comfy beds. Only room issue was the lighting. Restaurant food ok but pricy. Servers very attentive.Genuine Hotels.com guest review
Lobby was beautiful. Staff was friendly and professional. Pool and grounds were clean and well landscaped. We were glad all 5 of us could stay in 1 room. We wish pool was heated or indoor. Room smelled like mildew. Room was advertised as having a sleeper sofa but actually had a sleeper chair.Genuine Hotels.com guest review
"Tranquility in the midst of the city"
It met most of our needs. The only negative was that there was no free continental breakfast. Rather, there was an expensive onsight restaurant. But they did have Starbucks coffee...Genuine Hotels.com guest review
Very convenient to hospital district.Genuine Hotels.com guest review
"Close to everything you could neeed"
It was a great stay, staff was very friendly. Will definitely look to stay there again.Genuine Hotels.com guest review
I didn't care for the lack of free coffee downstairs. I hate those little machines in the rooms. I forgot to put the cup under it once and it poured water out all over the place. No microwave, which I would rather have had other than that stupid little coffee maker. No tea was available for a cup of hot tea either. I finally found the fridge on my last […] night but it wasn't cold. Waste of time. I'm sure the Bistro is nice but overpriced too. I went down there my first morning. There was only one person behind the counter to take orders. She couldn't speak or understand English. Man in front of me was trying to order 4 eggs, some sausage and toast. He repeated at least 5 times 4 eggs, even to the point of holding up 4 fingers and she still didn't get it. I finally got tired of waiting, patted the customer on the shoulder and told him good luck. There wasn't a free breakfast buffet and like I said, the Bistro was not a pleasant experience when you cannot order. I won't be staying at your hotel again simply because of these lack of features. I don't have time in the morning to mess around waiting. I want to get some breakfast and go. Not leasurely take my time. I also didn't care for the desk in the room right next to the a/c unit. I about froze with it blowing on me while I was sitting at the desk. Furniture needs to be moved around. TV doesn't even face the bed if I had wanted to watch tv in bed. Read moreGenuine Expedia guest review
"nice hotel, even friendlier staff"
The staff were awesome, shuttle service was great, rooms were very clean. The bed was a little hard for my liking and I wish the bistro had more choice, otherwise it was excellent!Genuine Hotels.com guest review
"Very nice hotel close to Reliant Stadium."
Top notch hotel, clean + roomy great for seeing the Texans play.Genuine Expedia guest review
"Very nice for the price"
Close to all the major medical facilities. Rooms are clean and contemporary. Staff is pleasant. Passable meal options on-site if all you are looking for is something to relieve your hunger. Staff is very nice. All in all, a great option for the price range.Genuine Expedia guest review
This hotel was terrific. The staff were outstandingly friendly when we arrived. They gave us and our two kiddos a room on the top floor so the kids could look outside. It's quite close to the Medical Center and to Reliant Park. If you're staying for a medical issue, you might ask for a room on the other side, so you don't have to look at the medical […] buildings from your room. In our room the bed faced the window which was terrific with outstanding city views. The room (and the entire hotel) was spotless. My husband's comment about staying in the room: "It's like we're the first people to ever stay in this room!" The parking is free, there are good restaurants in the area, it's in a convenient location and easy to find. The only thing I would change is that there is not free breakfast, just a deli/coffee shop in the lobby. Read moreGenuine Hotels.com guest review
Stayed with wife and son. Our only concern was the night clerk seemed short and unconcerned. The woman that checked us out the next morning was wonderful. Location is a little crazy to get to, but otherwise a great stay!Genuine Hotels.com guest review
Front desk folks very friendly and helpful!Genuine Hotels.com guest review
My stay here for one night before a job interview was great. Bed is super comfortable. Room is quiet. There's flavored water in hotel lobby. Computers at the business center are brand new and easy to use and print from. Good workout at the gym too. Ample parking. Very friendly and courteous hotel staffs.Genuine Expedia guest review
"Very noisy when trying to sleep."
Our room was near the elevator, which kept "dinging" each time the elevator doors opened. This was not apparent to us UNTIL we were attempting to sleep the next morning. I was very disappointed in the lack of thick sound barriers/walls of our room. I guess if you stay here, ask for a room FAR from the elevator!Genuine Expedia guest review
My boyfriend and I stayed here for a football game in First weekend in November. When we walked in the door we both immediately love the room. It's very spacious and clean, the bathroom was nice and clean. The employees are very nice. It's located in a very good spot. HD flat screen tv. We love it. I've already booked for December.Genuine Hotels.com guest review
"Starbucks in the lobby!"
very nice, friendly staff, most convenient.Genuine Hotels.com guest review
I enjoyed my stay here very much! The entire staff was very pleasant and the hotel was very up to date and clean. The room ended up being even bigger than anticipated so that was another great surprise. It is very close to Reliant Stadium, close enough that we walked to and from the Texans game with no issues. I would HIGHLY recommend staying here and […] this will definitely be my go-to hotel each time I visit Houston! Read moreGenuine Hotels.com guest review
"Excellent - FIVE Stars"
very close to where we needed to be, staff was excellent, room excellent, room rate was great & we will definitely stay againGenuine Hotels.com guest review
Beautiful hotel. Staff was Very friendly. Rooms and all amenities were great.Genuine Hotels.com guest review
"Walls too thin"
Could not give 4 stars because of 2 reasons. Walls are too thin people woke us up 3 in the morning talking and laughing too loud. The other is the cleaning of the room doesn't happen till 3 or 4 in the afternoon and messed us up to get ready. Overall the rooms are nice and big and staff is very friendly..but because of what I just stated, I would not […] stay there again. My suggestion would be to put a sign that says gone please clean my room. Most of hotels we stay in accommodate their patrons that way. Sorry, but that's an important preference to us. Read moreGenuine Hotels.com guest review
Great bistro, great layout of hotel. Very comfortable stay!Genuine Hotels.com guest review
this hotel was wonderful. We were visiting family at MD Anderson, it was very easy to get to hospital and airport. I would recommend this place to anyone.Genuine Expedia guest review
"Good nite stay"
The staff was very respectful greeted me at the entrance my stay was pretty good just had a weird wet mop smell at first in the room but other then that you get 5 stars from me.Genuine Expedia guest review
"Perfect for Reliant events"
The rooms in this hotel are so much larger than the competing hotels, we really enjoyed this feature. The staff was very friendly and helpful. We will definitely stay here again.Genuine Hotels.com guest review
Very clean hotel newly redone rooms handicap equipped.Genuine Hotels.com guest review
Hotel was very, very clean. Hotel clerks were very friendly and helpful. Having a shuttle to the medical center and nearby restaurants was great. Enjoyed our stay. Will recommend hotel to family and friends.Genuine Hotels.com guest review
Very nice clean hotel close to the medical center great shuttle serviceGenuine Hotels.com guest review
"GREAT HOTEL OVERALL."
THE HOTEL EXPERIENCE WAS GREAT OVERALL. I HAVE NO COMPLAINTS WHATSOEVER REGARDING THE HOTEL. STAFF WERE EXTREMELY NICE. THE ROOM WAS EXTREMELY COMFORTABLE AND QUIET. POOL AND HOT TUB. GREAT LOBBY AREA. VERY CLOSE TO THE MEDICAL CENTER AND DOWNTOWN. HOTEL WAS AWESOME OVERALL.Genuine Expedia guest review
"Love the scenery of this hotel!"
Hotel staff were really nice, love the room very modern, the only thing that I didn't like was no complimentary breakfast.Genuine Expedia guest review
"this hotel was the downfall of my trip"
Don't want to get into a rant but the staff was incompetant and lacked confidence and communication skills. This was the only place that had a room so I guess the room and the appearance was nice. One example of all the negative things. After checking in I needed to leave immediately so I asked if they could phone a cab while I put my bags up. They […] said that since there was a big event, he had called for someone else 10 minutes prior and it was at least 45 minutes until someone could come out. Thats fine, I understand that but he should have tried. I then called a cab company on my ride up to the room and the operator said she'd have someone out in 10 minutes. That was only one of many complaints. You never really appreciate good customer service until you receive bad customer service....and this was pretty darn bad. Read moreGenuine Hotels.com guest review
"pretty good, close to med center"
I found the hotel to be very clean and updated with its modern decor. The king suite was spacious including the bathroom. I was especially impressed when they cleaned my room the next day as the maid even took special care of organizing my messy arrangement of makeup in the bathroom. The only reason I didn't give this hotel 5 stars is luck I had with […] noisy neighbors the next night...it seems the walls are quite thin in general. Read moreGenuine Hotels.com guest review
"very nice and affordable"
overall great experience and highly recommendedGenuine Hotels.com guest review
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