I love Ricky one of the worker. He was awesome.Genuine Hotels.com guest review
"Close to my points of interest"
My stay was very enjoyable. Hotel was clean and staff was very friendly.Genuine Hotels.com guest review
Very polite attendant at check in, spacious two bedroom suite with full kitchen and excellent breakfastGenuine Hotels.com guest review
Nice hotel and breakfast great for everyone. Beds were very comfortable and the room was clean. Pets are allowed!Genuine Expedia guest review
Nice for a brief overnight get awayGenuine Hotels.com guest review
"OK for business Stay"
I would come back for a good rate. Nice Rooms and decor. Slept like a baby bear. My only concern was the aggressive security, it made me wonder what kind of neighbor hood was I in. I would have not noticed if it had been less conspicuous. Breakfast did not look inviting, but i did not partake.Genuine Hotels.com guest review
"Great Customer Service"
We really enjoyed the customer service provided. Our original room had some problems with the AC not working properly. The staff quickly gave us a new upgraded room. I would definitely stay here again.Genuine Hotels.com guest review
This was a great place to stay, the hotel employee were EXCELLENT!!! They were very polite and very helpful!!Genuine Hotels.com guest review
Better breakfast selections. There wasn't any meats, only bread items, yogurt, etc. Coffee was too strong & cold. Other than that, everything was fine.Genuine Hotels.com guest review
Had to change room b/c the AC was out in our first room, but they took care of it promptly. Stay here often, will continue to do so.Genuine Hotels.com guest review
I will be more than likely staying at this hotel again it met my needs and that's all that matters.Genuine Hotels.com guest review
This hotel was a wonderful surprise. The room was very large with a nice kitchenette. The bed was one of the most comfortable hotel beds I've ever slept on.Genuine Expedia guest review
rooms were large and very comfortable as well as very nice. Breakfast was great. Loved the Texas shapped waffle iron. Indoor Pool was too cold as well as the pool room. 67 degrees is too cold for a pool room in the cold months. It was 35 degrees outside. Staff was friendly but hotel was not equipped with extras. One of our kids forgot their tooth brush […] and the hotel was out. Also we asked for an extra blanket and got a mattress protector. All in all it was a good place to stau and I will return Read moreGenuine Hotels.com guest review
"great hotel and staff"
Our stay was excellent, the staff was amazing. Out room was a bit got and they had no problem upgrading our room to accommodate us. Natasha the manager was superb, thanks for the hospitalityGenuine Expedia guest review
This was a great place to stay. Close to many restaraunts and places of intrests. I will be staying here again. Not the cheapest, but worth the value.Genuine Hotels.com guest review
I was very pleased with this hotel. It had a great kitchenette, which made it possible for us to keep food for our son's allergies during our stay. Very clean, friendly staff. We were there for about a week, and our stay was consistently nice.Genuine Hotels.com guest review
Loved the hotel! Not far from downtown Dallas. The Wi-fi was out, but other than that, the hotel was great! I will definitely stay here again!!!!!Genuine Hotels.com guest review
"a little upset but over it"
It was really cold and I wanted to turn heater on. The heater was broke. They sent a maintenance guy to my room that didn't speak English so needless to say we didn't get it fixed. Later in the night it popped on.Genuine Hotels.com guest review
we were there for a baseball tournament and IT WAS COLD. so between games we were going to get some hot chocolate.......the pot said "hot water" right? it was cold water. we asked front desk and didn't see microwave......came back after a late and cold game to get some hot chocolate and still; cold water in hot water dispenser........other than that […] it was very nice and when there wasn't a hair dryer in the bathroom they brought one immediately Read moreGenuine Hotels.com guest review
"Clean and a good value."
Everything I expected from a Marriott. Nothing to complain about.Genuine Hotels.com guest review
People in the room above were very loud and noisy. Sounded like kids runnning back and forth. We called the front desk and they were to go check it out, however the noisy ness continued. Seems like guests with kids should be given rooms on the first floor. Other than that, the stay was pleasant.Genuine Hotels.com guest review
"Charged a Pet Fee For No Reason"
I was charged a pet fee when I didn't have a pet in the room. They never asked me about a pet, nor did they ever explain to me why they thought I should be charged a pet fee. Other than that, the hotel was very nice and clean and the staff was friendly in the beginning, then their attitudes quite changed after the pet fee fiasco.Genuine Expedia guest review
"Very enjoyable stay, great free breakfast"
Will be back, my gps did not show their address on Travis, called them and they gave me alternate address for GPS. The Travis street was new street.Genuine Hotels.com guest review
Hotel staff was very nice and helpful. The room was comfortable, while the bathroom needed some tending to. Overall experience was enjoyable. Hotels.com got us a great rate and will definitely book through the again!Genuine Hotels.com guest review
"TownePlace Suites Dallas DeSoto"
This hotel is new (about 6 months old), so my ratings are all 5's. The key will be whether or not the hotel manager can work with the maintenance and cleaning crew to kept it in new condition. If you are looking for a nice clean and up-to-date stay in the Dallas area..this is it!Genuine Hotels.com guest review
"Birthday Slumber Party"
We really did enjoy the room as well as the indoors pool most of all. I can see myself going back for a weekend get away.Genuine Hotels.com guest review
"home away from home"
Absolutely loved itGenuine Hotels.com guest review
The microwave in the room did not work. Room service and continental breakfast were excellent. I would highly recommend TownePlace Suites.Genuine Hotels.com guest review
Met all our expectations.Genuine Hotels.com guest review
This was a great hotel, extremely nice and staff was great.Genuine Hotels.com guest review
Overall, my stay was wonderful. This hotel had a vase array of friendly staff! My room was EXCELLENT; with the exception of the poor sound barrier of the ceiling. They served a well rounded breakfast each morning! I will definitely stay atty this hotel again!Genuine Hotels.com guest review
We enjoyed our stay at the TownePlace Suites. The location in South Dallas was convenient for us to visit family. The hotel was clean and in a nice area. We had an issue with our door lock, though. Sometimes the door would not open with the keycard, appearing as if it were deadbolted from the inside. We found that you had to jiggle the handle to get […] the keycard to work. As a result, the staff only cleaned the room two times out of the five nights we were there. We enjoyed the indoor pool as well. The in-room WiFi left much to be desired, though - the speed of the Internet access made anything other than retrieving e-mail a painfully slow process. Read moreGenuine Hotels.com guest review
"Very nice place"
The check in guy was really nice and helpful and as we left he gave the kids a bag of goodies for the road.Genuine Expedia guest review
Very nice ,clean ...very helpfull personel ...nice breakfeast aera...Genuine Hotels.com guest review
Very nice place once I found it. Only thing I did'nt like was the parking lot was blocked at night by the security car leaving only one way in and out. Maybe they needed it. But no problems otherwise.Genuine Hotels.com guest review
Everything was great except for the address given for the hotel, we spent at least an hour looking for the hotel because the address listed is not the actual address, even with our GPS it did not show the address, this was very frustating.Genuine Hotels.com guest review
"Great place to stay"
I stay here often, every 2-3 months, great staff, very nice, clean. This time they had people staying from the April Lancaster, Tx tornado, were absolutely full, but you couldnt tell except parking lot was full. Staff does amazing job!Genuine Hotels.com guest review
"Nothing to complain about"
Great staff!Genuine Hotels.com guest review
"Condo resortlike hotel"
Staff was super friendly and helpful. The hotel shuttle was such a blessing. The free breakfast was really good. Fresh waffles, yogurt, fruit, muffins, bagels, cereals, juices. The rooms have full kitchens and the lobby has mini grocery store. Very homey and comfortable atmosphere!!!Genuine Expedia guest review
Very nice hotel. Staff very helpful and friendly.. I will stay here again if the need arises.Genuine Hotels.com guest review
I found this place online and decided to check this place out for myself.I absolutely feel in love with the entire concept. The room was not ready at check and even though we had to wait 30 extra minutes. We didnt let that keep the kids from having fun. So we took them swimming in the indoor pool. They were estatic. The inside of the room was spacious […] and very comfy. The hostess for the evening was bery knowlegable and pleasant to talk to. The breakfast was great because most places that we've stayed in didnt have hot breakfast. Hot breakfast is a great asset for many people. Overall my stay was most inviting and we will continue to stay there when we are in Dallas again. Read moreGenuine Hotels.com guest review
"Great room could have been better the food."
All was good except the breakfast bar. it was a joke, Staff great fantastic especially Richard super witht he kids. I think John(was the name) was very accommodating with our room and we wanted to change and they were very nice.Genuine Expedia guest review
Loved this hotel. The front desk staff was very accommodating and allowed us to do early check in after an all night drive. The full kitchen was convenient and was very well used throughout our stay.Genuine Hotels.com guest review
My family and I spent the last couple of days of Spring Break at this place. WE loved every bit of it.Genuine Hotels.com guest review
"Awesome staff and stay!"
We reserved our room and paid in advance. Check in was less then 5 min! Our room was just what the picture showed. We had a two room suite and with 5 people staying and we we all very pleased! The hotel staff was very friendly, helpful and super efficient! We needed a pack and play and they came right up with it and offered to set it up. Also got a […] cute little baby bath set with a rubber duck, which I thought was super adorable. They kept the pool open late for us when ever we asked. We are night owls. Loved that the house keeping cleaned and organized our room and did all our dishes for us. Also made our beds and refreshed everything! The staff was very helpful about places to visit and restaurants to eat at. Also they knew all our names by the second day and greeted us every morning when we went down for breakfast. Breakfast selection was very good and tasted great too. Very sacrificed and definintly will stay again! Read moreGenuine Expedia guest review
A great place to spend temporary if you can't be home.Genuine Hotels.com guest review
This was a GREAT hotel!! It looks brand new. The staff were ALL warm and friendly. They went over and above to make things comfortable for me. Every staff member greeted us when coming and going. I HIGHLY recommend this hotel!! It was so much better than the 4 and 5 star hotels I've stayed in.Genuine Hotels.com guest review
"Nice for the price"
Fairly new hotel. No problem checking in early, then found out previous patron burned breakfast, so room smelled smoky. Desk offered free upgrade & we moved to another room without any problems. The surrounding neighborhood is changing. Hotel did have security at night for patrons cars & parking is free. Morning breakfast had hot & cold items.Genuine Hotels.com guest review
Great place to stay. Close to mall,hospitals, clinics, restaurants, new hotel with security. great front desk clerks very polite and professional. rooms were very clean and come with small kitchenette. i wish i would of found this place before. now i know next time in South Dallas this is place to stay.Genuine Hotels.com guest review
"Nice..., Nice..., and really DeSoto NICE"
My husband's idea. Just a night to get away for a brief minute. The room met our expectations 5+. Great location. Very friendly, professional staff. DeSoto NICE: Our room had a nice small kitchen with utensils you can use, with a Microwave, Stove Top and a Dishwasher. Our room had everything needed for convenient living. Yes, the iron and ironing board […] is already in the room. We plan to return..., just for FUN with our grandchildren this week-end !!! Excellent hotel and we know (((They))) will love to go swimming in February !!! Read moreGenuine Hotels.com guest review
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