The rooms are clean and spacious and the staff was helpful and nice. The pool was amazing and it's in a great location to walk to different bars, restaurants and shopping areas.Genuine Expedia guest review
"This place is a dump."
The neighborhood is filthy and the hotel smells and is dirty. Breakfast was good but that was the only thing. Don't waste your time!Genuine Hotels.com guest review
Great hotel, staff are very friendly and greet you with a smile every time they see you,and couldn't do more to make our stay here great. It's a little bit off the main hussle and bussle of Patong, the beach is 10 to 15 minute walk or 5 minute motorbike taxi ride away. Rooms are very clean and spacious, great pool with bar. We stayed here for 3 days […] and then went to south Thailand, back now for a 2nd stay. I couldn't recommend the Sawaddi Patong Resort more. We lovely it and I think a lot of people would. 5 stars all round. Read moreGenuine Hotels.com guest review
"Far away to the beach"
The location of the hotel is not good. It is far away to the beach. There is not enought shop near the hotel. The quality of service was unstable. Wait for a long time to check-in. The room is just ok. Below average....Genuine Hotels.com guest review
The hotel stay was a pleasant one. We were only a few blocks away from the main road where all the events are taking place. The rooms itself was super roomy and the beds were comfy! I'm giving 3 stars to the comfort of the room because the AC unit is located right above the bed, which is not a great idea, given that we have to leave the AC on throughout […] the night. I think they purposely put the unit above the bed so that we will turn it off when we sleep (possibly to save energy). In addition to the AC, it never got cold, the temperature was only cool, it would be nice if it was colder. Anothet thing the hotel lacked was an elevator being close to our rooms, we had to walk 3 flights of stairs to get to our room, which was inconvenient. Other than tht, the room is clean and spacious. Will definitely recommend this hotel to others! The breakfast buffet was mediocre, but not too bad to start the morning, and the staff were nice. Read moreGenuine Hotels.com guest review
"nice hotel stay"
Overall the hotel stay is great. However, if the offers to show world cup final within the hotel will be much better.Genuine Hotels.com guest review
"Great Service although not "BIG" rooms"
Booked a supreme room at Big Hotel with a large queen sized bed. Hotel staff and location could not be better, excellent service and walking distance to Orchard St and a short cab ride away to everything else. However, room was minuscule - the entire area of the bed took up the whole room (my head and feet touched the walls lying in bed) and only had […] a short, slim walkway ( 6 by 3 feet roughly) for our bags and entire walking space. Kept modern and clean nevertheless. Read moreGenuine Hotels.com guest review
"Family holiday with young children"
Family holiday with our children; 5yr old, 2yr old & 6 months. A child/baby friendly vacation was the most important part of our holiday. Sawaddi fulfilled every aspect of child/baby friendliness. The staff were always welcoming and so friendly. Kids club was not at all appealing but didn't need it as the kids basically lived in the pool. We used the […] babysitting service for our 3 children at 8:30pm - 11pm (the 2 youngest fell asleep before the babysitter arrived) this allowed my husband and I to tour Patong child free which was another good experience. Good place to stay if you enjoy the city life as it is close to Patong beach and Jungceylon with a free shuttle now and then (very useful) even though it was only one way, walking back with a tandem stroller was not too bad. We had a few problems with the initial room we had booked as water was leaking from the ceiling, but was offered an upgrade with a pool view/access. The room we were upgraded to had a few minor problems too but was liveable. The flush wouldn't work now and then so we called for maintenance twice but later my husband just fixed it himself. The shower water pressure was very weak and it took forever to have a shower. It was either hot water or cold water, no warm water which was a little inconvenient for our 6month yr old. The facilities were a little old but the staff made up for it! The breakfast buffet was ok... Not a wide variety but had the basics of your everyday western style bacon, eggs, toast, fruit, milk, juices and water. Also served a small range of Thai and Indian style. We would definately go back to Sawaddi if we were to visit Phuket again. Read moreGenuine Hotels.com guest review
Extra charges i should have like to be informed about these before I booked the hotel ??Genuine Hotels.com guest review
"Me and my girlfriend loved it , amazing place."
The staff were really nice and friendly , the breakfast was amazing , as a couple we really liked our room and the service , i highly recommend this hotel .Genuine Hotels.com guest review
"Saawaddi Patong resort hotel"
Excellent hotel and staff, would definatly stay again.Genuine Expedia guest review
"Nice hotel and friendly staff"
We stayed at the sawaddi for 4 nights and we loved it. The rooms are spacious and clean and the staff are very friendly. The buffet breakfast has a big variety and is very good. Very nice pool with bar. One thing to be careful of is the bartenders do not put enough alcohol in the mixed drinks. It's better to watch them pour the drinks rather than bring […] it to you, otherwise you will only taste the mix - this was a common observation among many guests. Overall it's a great hotel and about a ten minute walk to the beach Read moreGenuine Expedia guest review
"Dream come true"
To much to see going back next year staying at the same hotel taking the kids thank you Thialand the people are beautiful & carrying going to be our second home I thinkGenuine Expedia guest review
My wife and i stayed at Sawaddi from the 17th-30th march and cannot speak highly enough of the hotel and its staff. We both manage top 5 star hotels in sydney and the service at sawaddi was second to none. from the time we checked in all the way to check out the staff were friendly and always willing to help. the hotel itself was more 4-4.5 star and […] definitely didnt feel like a 3.5 star. Breakfast was nice with a assortment of dishes and a bit of advice would be for travelers to try the asian/thai selection at bfast i assure you it is some of the best thai food you will ever taste! Special mention to the restaurant staff and esp fnb manager Jakri. wat a great guy if you go to sawaddi you will know exactly who he is by the service he gives. The hotel is about a ten minute walk to patong beach aswell as jungcelyon shopping centre. there is a awesome restaurant precinct in jungcelyon and highly recommended would be URBAN probably the best food we ave ever had in thailand. theres a shuttle bus from the hotel which made it easy to get to places. we will definitely be back next year. thank you guys for the pleasant stay. Read moreGenuine Expedia guest review
"totally enjoyed our stay"
will be a very nice hotel when completed, clean and nice. Great buffet breakfast. Would stay againGenuine Expedia guest review
We loved our stay at Sawaddi. The restaraunt was absolutely delicious - best curries I had during our whole holiday. It was a 10 minute walk from Bangla Road/Patong Beach which was good. I preferred this to staying right on Patong Beach, as it was much more quiet. The staff were great and helpful, and the whole hotel was very clean and modern. Would […] definitely stay again. Read moreGenuine Expedia guest review
stayed 10 days with my husband and 3yr old. Central to essentials, pool was great and all staff terrific made the stay comfortable from housekeepers to bar staff to concierge. Child-friendly facilities and very accommodating.Genuine Expedia guest review
"nice hotel good facilities walking to bangla rd"
surrounded area with good facilities, shopping mall, beach, night street bangla rdGenuine Expedia guest review
"Best Hotel Service, Great Location & Memorable!"
I've stayed in 6 5-star hotels in Thailand (Bangkok, Koh Samui and Phuket) and I experienced some of the worst service in these hotels. Sawaddi Patong Resort and Spa, specifically the lady who did our checking in (can't remember her name now), saved The Land of Smiles. Overall, this hotel has excellent service. Everyone was very friendly and helpful. […] The location is about 15mins walk to Bangla Road and it cost 300Baht for the cab. Check out the upgrade fees because it was worth the upgrade. Breakfast was good! There were some mosquitoes problem so we bought the incense to solve that and we could hear the noise in the hallway. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Comfortable hotel, friendly staff, tasty food"
Enjoyed the stay. Exceptional services. Clean rooms and linen. Beautiful breakfast buffet. Exceptional customer service and staff friendliness. Not too far from the beach. Smoker friendly :)Genuine Expedia guest review
"Clean hotel within walking distance to all areas"
The hotel is clean and tidy. I had a room facing the street which is noisy so i asked them to move me and they did without any issues. I faced the pool and it was fine. Hotel has a nice pool which is open till 10pm. The room is neat and tidy. The only issue is the main intersection you have to cross to get to the road which leads to the hotel. its […] very busy and has no traffic lights. Read moreGenuine Expedia guest review
"Has everything you need for a relaxing holiday..."
About a 10 min walk to Bangla rd. I ended up eating at the resort as the food was excellent and very reasonably priced. Pool facilities are excellent. I would stay at Sawarddi resort again.Genuine Expedia guest review
"Great hotel close to everything"
Great hotel. 10m walk to beach or main strip. Staff were excellent friendly and helpful. Especially Rosie at consierge. Room was always clean. Breakfast had sufficient variety so we did not need to eat again till early afternoon. And distance from the heart of patong was good so we could walk off all we ate! Highly recommendedGenuine Expedia guest review
"Excellent hotel, great neighbourhood"
Lovely place. Great staff, friendly and happy to help. Close to JungCeylon (shopping) + a million other shopping opportunities. Close to beach also. Free shuttle to these areas also. Breakfast buffet was excellent, particularly the "Phuketian" selections. Pool area was lovely, barstaff helpful and cocktails great. Marred on one day only by the 50+ topless […] lady grooming herself in the main pool area all day, possibly too relaxed lol. Free wifi (inconsistent) but appreciated :) Rooms clean, although bathroom could do with a spruce up. Only thing that was sour for us was that when I booked, I booked 15 days, reading the date in/out wrong. I immediately booked an additional day, the same as previous booking referring to a fold out bed required + breakfast for our teenage daughter. Booked in fine, confirmed the above no probs. On 15th day on "check out/in", we were informed we had additional to pay for our daughter for bed/breakfast even though this was provided in all their paperwork & nothing had been said prior. Hotel person (not the usual reception staff who were always brilliant) was rigid, and rude. Did not consider the fact we had paid for 16 days, in peak time, and also organised our daughter & new husband on their honeymoon to come and stay at the same time i.e another booking. Was disappointed with the customer service, was not the amount but the lack of notice and the principle. All in all, this was an excellent hotel, I would highly recommend Read moreGenuine Expedia guest review
"Clean, New and Friendly!"
The staff are helpful and pleasant, the rooms are new and clean, even smells fresh all the time, the only nit-picking I have is the location, about 10 minutes walk from the beach but there's frequent hotel bus that brings you around so all is good!Genuine Hotels.com guest review
"An oasis of peace & calm in a crazy town"
Stayed 10 nights and loved the hotel. Perfect base for seeing Patong and PhuketGenuine Expedia guest review
"Good but could be cleaner"
In general the hotel was good, good location not noisy, the pool is great and the staff is cool. However rooms can be cleaner, especially the bathrooms and the towels.Genuine Hotels.com guest review
My family and I enjoyed our Stay. The staff was nice and considerate. We enjoyed the spa and cooking lessons.Genuine Hotels.com guest review
"great hotel but its a 15mins walk fem the beach"
the stay was perfect nice hotel and great value for money !Genuine Hotels.com guest review
"Great stay for two lads"
Two lads travelling and this hotel was perfect! Within walking distance to main night life and shopping but not too close for it to be noisy! Hotel is outstanding especially for 2 young lads but it was very quiet and not much life about it so if your looking a party hotel this is not it and breakfast was good!Genuine Hotels.com guest review
"Superb Resort Hotel…..good value for money!"
I and my friends checked in from 10/11 - 13/11 and overall is a very pleasant stay for us. Keep up the good work…for all staff at the hotel.Genuine Hotels.com guest review
Great resort, frendly staff and nice pool. Was only a short walk to the main street also. Only let down was the restaurant which was not cheap and food is ok but not great. Apart from that great stayGenuine Hotels.com guest review
"Nice hotel close to the beach."
Very good location and far enough away from the night noise and hustle and bustle.Genuine Expedia guest review
"Not a great place..."
Having read the reviews and booked 3 rooms for a 4 night stay in July, I thought we could expect a nice 3.5 star hotel not too far from the action in Patong. There was a group checking in upon arrival at the hotel, to be fair a desk was opened in order to check us in. The lobby and corridors of the hotel are all open plan so are not air conditioned. […] There was a bell boy on duty to assist with the luggage. One very strange issue is that they charge a 300 THB deposit for an additional key card - I've never heard of this at any hotel before. I had a reasonable impression of the hotel for a couple of days, the pool is nice and big and has good opening hours. Our room looked over the pool - although one of our rooms overlooked a building site! Breakfast was plentiful and of a reasonable quality - although they need to consider adding a range of breads. Wifi was very intermittent and for one of our group impossible to use from their room. My friend was unwell one night so I asked them to change the sheets and make up the room during breakfast. After 1 hour this was still not done - the front office manager blamed it on housekeeping - but there is a problem deeper than this and that is few of the hotel staff speak any English. Every single request was handled badly mainly due to staff not speaking any English Read moreGenuine Hotels.com guest review
"Good times at Sawaddi"
Good wifi in room and a great pool area with plenty of sun lounges. Breakfast had plenty of choice from freshly cooked eggs, toast, cereal, bacon, ham, beans, pancakes, noodles, rice, salad, fruit, pastries, juice tea and coffee. Neat clean and well stocked breakfast area. No problems with our room. Good pressure and hot water in shower and no problems […] with our toilet. AC in room can be adjusted to your liking and was working well. Felt safe and enjoyed our stay. Only drawback was lots of construction roadwork on the walk to Jungceylon. You can avoid this by getting a tuk tuk or walking a less direct route going another block across and walking down Rat u thit rd instead past lots of stalls and entering on the other side of Jungceylon. Read moreGenuine Expedia guest review
Pretty much everything was great! So nice and cozy only just left a couple days ago but already wanna be back! Thing ill miss most would be the breakfast and the staff!Genuine Expedia guest review
"Good staff, very cordial. Would stay again if goin"
Stay at Sawaddi Patong Resort was a very pleasant experience. Staff was cordial and attentive, ready to assist with any demand. Good ambiance and food. Nice pool (would have been nice if we would have got a room at the pool side as one can walk into the room from the pool and back. Only one thing could have been better i.e. the lobby is not air-conditioned […] and in hot weather waiting there is a bit uncomfortable. Otherwise a great experience. Read moreGenuine Hotels.com guest review
We spent three nights at the Sawaddi and found that it is a little further from the main drag of Patong that we anticipated. There were major road works around the hotel resulting in slow traffic and impossible walking conditions, especially after rain (not the fault of the hotel). The staff were very pleasant and helpful, the breakfast was plain and […] boring. All floors were tiled which made the hotel corridors very noisy because each sound echoed. We would not consider this hotel again. Read moreGenuine Expedia guest review
Nothing great about the hotel.Genuine Hotels.com guest review
"Will come again!!"
Second time staying here! Well above the three star rating.Genuine Expedia guest review
"Excellent stay at a great hotel"
Located within a 10-15 walk of Bangla Road, Sawaddi Resort is a great place to stay. Very friendly staff, large and clean rooms, great wi-fi connection and good size pool. I would definitely stay at this hotel again.Genuine Hotels.com guest review
"such a great hotel!"
Just returned from a long stay at the Sawaddi Patong Resort. This is a great place to stay, well priced, very clean with great service from the staff. Its about 15 minutes walking from the centre, but 200 baht in a tuk tuk. If you want to be next to Bangla Road then this isnt the hotel for you. But id much prefer this location, away from all the noise. […] Rooms were cleaned daily, the room is a good size, air conditioning was great and the wi-fi connection from perfect...and free! Read moreGenuine Hotels.com guest review
Overall very enjoyable. Hotel is a great quality 3 1/2 star and for that I would rate it a 10 out of 10. For me it was a little far from the main area (about a 10-15 minute walk), however again, for the price, it was fabulous. Staff were also very accommodating (especially Rose at the tour desk) and jack in restaurant. Breakfast was pretty basic, but […] again given pricing, have no reason to complain. Read moreGenuine Hotels.com guest review
Had an excellent time . The hotel was well located and upto my expectations . Staff was prompt n friendly . Will def come bakGenuine Hotels.com guest review
"Fantastic hotel, highly recommend!"
Lovely staff, always helpful and friendly 24/7. Wonderful bar by the pool that has 50% off happy hour until 8pm. Beautiful pool and a modern gym. The hotel is in a great location, about 10 minutes walk from the beach, Bangla Road and Jungceylon mall. I stayed 14 nights at the hotel and would definately be more than happy to stay there again in the […] future. Read moreGenuine Expedia guest review
It was a fantastic holiday is Sawaddi Patong Resort - very nice hotel, perfect location, walk steps to everything; very trustworthy, helpful and friendly hotel staff. I would recommend to everyone.Genuine Hotels.com guest review
staff are very friendly, location is very handy, enjoyed our stay very much.Genuine Hotels.com guest review
Fantastic stay at Sawaddi! The staff are so friendly and extremely helpful. The hotel is immaculate with lots of staff around to assist u. The restaurant serves a wide range of very tasty food some of the best during my stay in Phuket. Would definitely stay here again as it felt like home!Genuine Hotels.com guest review
The hotel staff were fantastic, very polite, helpful and do anything to make your stay enjoyable. Great location ten minute walk to patong beach. The hotel was relaxing and quiet away from the night life. We booked our tours from Rose from the hotel she was outstanding very helpful and always followed up after the tour to see how we went. The office […] manager Mao was also polite and helpful. The hotel itself was clean the rooms were a great size the cleaning staff would do anthying for you and were polite. I would highly recommend the hotel to anybody who was visiting phuket. We would go back and stay there again. Keep up the good work swaddi patong hotel. We enjoyed every moment of our stay. Read moreGenuine Expedia guest review
The moment we step in, we felt so welcomed. All Front desk staffs did a great job, polite, helpful and oh Thanks Nat for giving us a free upgrade. Although I've paid a low season price, trust me.... they will still give u a high season service quality. VERY GOOD!!! The room was clean, although the bed is a little soft for me but at least it's still […] in good condition. Doors must be closed at all time Or else you will get dozen of kisses by those mozzies like me. Gym was better than average. Apparently, there was nothing I am dissatisfy about. I came with a smile and leave with a memorable smile. I will be back. Read moreGenuine Hotels.com guest review
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