"Great place to stay for an airport layover."
It was a great place to stay for an airport layover. Staff helpful and breakfast good and begins at 4:30am for early travelers. Though trying to get any directions on where to go or where we were at airport was impossible from driver. Just get there and then ask questions. Close walk to grocery, liquor, dollar store and McDonald's. I would stay there […] again. Read moreGenuine Hotels.com guest review
"Thieves all over the place"
Service was terrible. Employees were very rude and trying to take advantage of us. We are trying to get a taxi and an employee who works for Holiday Inn was charging us more and he would also use the company van. Thieves were all over the place. Bad breakfast area because it wasn't clean. Stay Away!!!Genuine Hotels.com guest review
"Only for one night"
This hotel can be booked only if you're coming late and living early to airportGenuine Hotels.com guest review
"Not a good choice for service"
We arrived late at the hotel and were greeted by rude and unconcerned staff. I had booked 2 rooms for my daughters and myself and when I asked why we could not be next to each other the response was 'we did not know you were together'!! Who books 2 rooms if you are not traveling together? Also by the time we arrived the airport shuttle for the next […] morning was full and we had to take a taxi to the airport. There was no indication on the web-site that the shuttle frequently fills up so RESERVATIONS are necessary and the earlier the better. I would not stay here again Read moreGenuine Hotels.com guest review
Nice and clean hotel.but needs more restaurants around.Genuine Hotels.com guest review
The only need: more restaurants in the areaGenuine Hotels.com guest review
Room very clean and shiny. I recommend this place to those who want to stay near the airport. Free shuttle to and from the airport is every 30 minutes, but the driver was rude, he was barking to one of his passengers.Genuine Hotels.com guest review
Prompt pickup from the Airport. Internet was slow and sometimes unavailable. We stayed here the night before leaving Switzerland. The breakfast buffet was good, great service. No great places to walk to, though there is a small shopping center very near. No good restaurants that we found, walking distance. Construction next door.Genuine Hotels.com guest review
"Impressed with quiet next to airport"
It was surprisingly quiet in the hotel considering next to Zurich airport. Staff were attentive and helpful. Good experience.Genuine Hotels.com guest review
did not like breakfast buffet -not sure what kind of meat fry bologna maybe had to wait for eggs - staff at front desk very niceGenuine Hotels.com guest review
We have arrived at 10 pm, but everything was ok. The room is clean an comfortable.Genuine Expedia guest review
"on our way back to the USA"
overall very good hotel - we loved the layout of the bathroom - small but amazingly spacious ; due to the large delegation of athletes staying for the European Championship regular guest were not given the priority i assume as they normally would have. it would have been nice to be able to eat breakfast in the normal restaurant area. but other than […] that very nice and recommendable Read moreGenuine Hotels.com guest review
We booked room for 4 people. The sofa bed for the two people was very uncomfortable. We had to ask for extra blankets to sleep at night. No shampoo was available for showering. Room was clean and breakfast was great.Genuine Hotels.com guest review
The hotel was better that I expected.Genuine Hotels.com guest review
"Great airport hotel!"
Overall, very impressed with this hotel. Extremely comfortable and clean hotel, rooms were very nice and modern. Staff was very helpful and courteous. Would stay there again for sure. Great stay!Genuine Expedia guest review
"Good hotel in conveniet location."
The location of the hotel is very convenient. Close to the airport with free shuttle service and at a walk distance from a train station (Rümlang), only 12 minutes ride to Zurich Central Station (HB) with trains running each 30 min. McDonald´s, Subway and ALDI Supermarket are 2 minutes away. Comfortable room and very good breakfast.Genuine Expedia guest review
Conveniently located and an excellent breakfast. Staff is very courteousGenuine Hotels.com guest review
"busy hotel for breakfast"
construction next door. nice hotel. good breakfast. in good condition and comfortableGenuine Hotels.com guest review
"Amazing Transportation Service!"
Overall, this Hotel was a very pleasant stay. The breakfast was beyond all expectations, and really satisfied our hungry lot. The best part of the hotel is that even though it's far away from central Zurich, the hotel offers all guests a free shuttle service to the airport (Zurich Flughafen) ; once you reach the airport there are trains to central Zurich […] so the rest is a piece of cake. The only complaint I would have would be that the sofa bed where my children slept was extremely worn down and concave in the center. They woke up with back pains and had trouble sleeping. Dear Hotel: PLEASE RENEW YOUR SOFA BEDS URGENTLY. Read moreGenuine Hotels.com guest review
Nice hotel. Great location and service. Staff could have been friendlier.Genuine Expedia guest review
"Paradox on food"
We liked this hotel. Easy pickup from airport via their shuttle. But the restaurant food was beyond awful and expensive. We paid over $10 for. Cup of soup. Over $12 for what was described as Asian noodles with lots of veggies. Specks of veggies and really not edible. Would consider another airport hotel because of the food. Must say...breakfast was […] fine and so the paradox. Read moreGenuine Hotels.com guest review
"Convenient location near airport & free shuttle"
The hotel has a free shuttle that picks you up from the zurich airport at pre-determined times & drops you back (books return trip in advance at hotel front desk). The rooms were modern and updated. The staff was pleasant. The hotel provides bag storage at much much cheaper cost than storing bags at the airport. A strip mall is nearby (3 mins walk) […] with a migros grocery store that was excellent. Also a subway is in the same strip mall. The breakfast that was included was excellent and had many choices for everyone. Read moreGenuine Expedia guest review
Great hotel, great location, great price, could not have asked for more. If you need a place to stay near the airport without breaking the bank in Zurich, trust me, this is the place.Genuine Expedia guest review
"Convenient to Airport"
This was a very nice clean hotel with all amenities except a room safe. At the price we booked it was an exceptional value since it included breakfast and a shuttle to and from the airport. The initial front desk person who checked us in was a little brusque but after that all other staff were exceptionally friendly and helpful. A great place to stay […] when a hotel near the airport is needed. Read moreGenuine Expedia guest review
"Excellent for the price"
The hotel provides all you need for a short stay in Zurich. The airport shuttle goes every 30 minutes from and to the hotel which allows you also to take the public transport at the airport to go e.g. for a short stay in Zurich center or other locations. The rating is based on the hotel classification which for the price deserves an overall excellent […] rating. Also nice is that just around the corner their are some shops and fast food restaurants. Read moreGenuine Expedia guest review
"Worst Check in and Rudest staff...!"
I have been travelling in the world even in China or Bangkok but this was the worst staff I have ever encountered. They were not help at all and VERY RUDE. Switzerland is a tourist country and you would expect people in the service industry to be friendly. The shuttle service driver was the worst person I have ever met in Switzerland. He is tall and […] bald man with bad manners. Location is walking distance from Rail station and grocery market. Hotel was clean but not good enough sofa bed. Main thing is worst staff. I would never stay in this hotel even for free. Read moreGenuine Expedia guest review
"Convenient Zurich airport hotel."
Convenient and comfortable airport hotel to conclude Switzerland holiday.Genuine Expedia guest review
Disappointed that we had to pay extra to park our car. Staff at reception and breakfast not too friendly.Genuine Hotels.com guest review
All were very helpful? Dining in the restaurant was just OK. Breakfast was good.Genuine Hotels.com guest review
Close to airport, easy to transfer to and from the hotelGenuine Expedia guest review
"very clean notel"
satisfied & comfortable very clean near air port very good rateGenuine Expedia guest review
"Stop Over Before Airport"
Perfect place to stay before an early morning flight.Genuine Hotels.com guest review
"The hotel staff were especially accommodating."
Very positive. Staff was especially helpful. Room was clean. Internet offered as a bonus.Genuine Expedia guest review
We came a few days before daylight savings. There was no notice or sign to alert the guests about the change in time. As tourist, we were completely unaware of this. Luckily we realized this when we were an hour late for breakfast and not our flight home. Other hotels we've stayed at always notified us or posted signs on the lift or entrance. Very […] inconsiderate. Read moreGenuine Expedia guest review
"can not cancel"
Suggest you don't use Hotels.com if there is a remote chance you will not make it. The non cancel policy is well hidden until after you have paid. There was a pilot's strike.Genuine Hotels.com guest review
"Close to the airport"
I choose this hotel , for the proximity of my meeting, it was in Winterthur, so 20 min by car - the hotel its well located, near to the airport, the have a shuttle for the dowtown, so you dont need to worry how to take the trains and etc... but probably will be easy as weell, after all you are in Switzerland So for a overnight or two days , okGenuine Expedia guest review
Friendly staff & near to airport, good price & good foodGenuine Expedia guest review
"Good Option for Overnight in Zurich"
This is an option for an overnight stay at Zurich airport , the price is very good compared to other Swiss Hotels. There is a free shuttle which runs very regularly , the staff are great - very friendly professional and efficient. The dinner in the restaurant was good, but of course Swiss prices. The rooms are clean and good size but the bed for me […] is far to soft and I finished up sleeping on the floor. So for me I could not come back here until beds are upgraded as even though I had a very early flight it was not a good rest. The hotel has everything you would expect from a Holiday Inn Express but please - better beds Read moreGenuine Expedia guest review
"Good price, Near the airport"
Simple but comfortable enough if you need to stay near the Zurich airport. The rooms are clean, and you get everything you need at a very, very reasonable price for Switzerland. Again - only book this hotel if you are attending a near-by conference or if you need to stay close to the airport.Genuine Expedia guest review
"Convenient budget hotel for Zurich"
Zurich, a great city, is also one of the most expensive in Europe. Checking for hotels, many wanted something on the order of 30 US dollars for breakfast. So I found this one, at a very reasonable price, with breakfast included. And it was more than generous considering it was included. Quite good, in fact. The Rumlang S-Bahn station is a five minute […] walk to the hotel, and if one is out late on a Friday or Saturday night, the return trains run once per hour all night. This was a great base to enjoy Zurich, if one cannot afford to be in the center of town. Read moreGenuine Hotels.com guest review
"convenience to the airport"
Good value for the money, but that's only because it's extremely cheap. Close to the airport, but a horrible breakfast buffet. Very understaffed, particularly the restaurant area.Genuine Expedia guest review
"Hotel near the Zurich Airport"
We stayed here because it was cheaper than hotels closer to the city and there is a train stop nearby. It is easy to use the train but cost about 12 euro per person even though it is only 4 stops from the city center. The hotel staff, who all spoke English, was able to direct us how to use the train. If the hotel offered a shuttle into the city they […] did not say anything about it. I might have been better to pay a little more to stay closer to the city and use one of the metro-type trains. Read moreGenuine Expedia guest review
"Great Breakfast and shuttle"
We were only there one night as we had to catch an early flight. The shuttle service worked well and the breakfast included in the room rate was very good. Overall a happy stay.Genuine Hotels.com guest review
"Great Place to Stay for a night or two"
Hotel was clean, complimentary breakfast was solid. You are not really close to anything but there is a bus station close by that you could use to go to a main transit area. Room is kinda small especially if you are travelling with two kids but it worked out.Genuine Hotels.com guest review
Hotel shuttle left a family with a baby in freezing cold for thirty minutes because they lack capacity to service ALL of their customers. Check in was a nightmare with too many people and no proper queue. Restaurant/bar was being staffed by 2 people to serve around 80 diners. Needless to say there was a wait. Basically the hotel was very busy and all […] services were dysfunctional. IMO if business is booming you should probably hire some staff. I guess Holiday Inn disagrees. Otherwise it was typical of a Holiday Inn Express. Read moreGenuine Hotels.com guest review
The hotel was close to the airport, which was great. There was a McDonald's Restaurant across the street which was great also. There are not very many Restaurants close to our hotel. The staff said in town, there were more. I asked about restaurants, one of the young ladies at the check-in desk made a reservation for us at an Italian restaurant, which […] was nice. I asked later from our room, if they could give us a good morning wake-up call, so we would be sure to be up to not be late for our airplane flight. They said they do not do this. This is disappointing, and some customers would really appreciate this, especially if they are very tired and don't have much time between flights. Could you please consider this for your customers? I know it would be greatly appreciated. Also, one other young lady behind the check-in desk with blond hair said she could not call to cancel our reservation,( because I knew we would not be able to make it because we were so tired) but, I didn't understand because one young lady with brown hair was so gracious to make the reservation, and the other one would not call for us. If we would have used the hotel phone, it would have cost us money, and even from our room, it would have cost money for a phonecall. Did not understand this, so the restaurant at your town in Zurich lost money because she would not call to cancel the reservation. Other than these two things everything was great. Breakfast was very good. We really enjoyed the local food. Read moreGenuine Expedia guest review
"Good neighborhood for walking !"
Enjoyed the area.. especially the local rest. Romanica Breakfast was good. and fact of being included. Glad we located your Hotel this time.Genuine Hotels.com guest review
"Closest place to an American experience"
Overall, this hotel is a good place to stay if you are grabbing a flight in the morning. The only negative thing I could say, the staff during the day seemed very misinformed and rude compared to the staff working at night. It may have been due to arrogance or simply an inability of the day staff to grasp the nuances of American culture and language. […] I normally wouldn't care except for the fact that a majority of the hotel guests seemed to be American. Also, beware of the Internet! I would definitely give them another try. Read moreGenuine Hotels.com guest review
"Good airport Hotel. Staff unfriendly"
The mechanics of the Hotel are all great. Clean, quiet, comfortable, and close to the airport. The staff however was very unfriendly. Everyone from the airport shuttle driver, to the desk staff, to the bartender, acted as though they were doing me a favor by working there. Check-in staff barely made eye contact, and did NOT help me sign up for a morning […] shuttle (which I found out the next day was required.) The bartender took 20 minutes and 3 requests to get a drink for me (the bar had only a few people there,) then LEFT without giving me any means to pay my tab. I had to get someone from the front desk to come over to total my bill so that I could go to bed. I'm not sure whether I caught them on a bad day, or whether this is typical, but if I were managing this staff, I'd schedule some training about hospitality. Read moreGenuine Hotels.com guest review
The hotel was very comfortable and clean. Room was well equipped with everything needed. Breakfast was OK, but it is cleared away promptly at 10:00!!! I will stay here again.Genuine Hotels.com guest review
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