We came a few days before daylight savings. There was no notice or sign to alert the guests about the change in time. As tourist, we were completely unaware of this. Luckily we realized this when we were an hour late for breakfast and not our flight home. Other hotels we've stayed at always notified us or posted signs on the lift or entrance. Very […] inconsiderate. Read moreGenuine Expedia guest review
"can not cancel"
Suggest you don't use Hotels.com if there is a remote chance you will not make it. The non cancel policy is well hidden until after you have paid. There was a pilot's strike.Genuine Hotels.com guest review
"Close to the airport"
I choose this hotel , for the proximity of my meeting, it was in Winterthur, so 20 min by car - the hotel its well located, near to the airport, the have a shuttle for the dowtown, so you dont need to worry how to take the trains and etc... but probably will be easy as weell, after all you are in Switzerland So for a overnight or two days , okGenuine Expedia guest review
Friendly staff & near to airport, good price & good foodGenuine Expedia guest review
"Good Option for Overnight in Zurich"
This is an option for an overnight stay at Zurich airport , the price is very good compared to other Swiss Hotels. There is a free shuttle which runs very regularly , the staff are great - very friendly professional and efficient. The dinner in the restaurant was good, but of course Swiss prices. The rooms are clean and good size but the bed for me […] is far to soft and I finished up sleeping on the floor. So for me I could not come back here until beds are upgraded as even though I had a very early flight it was not a good rest. The hotel has everything you would expect from a Holiday Inn Express but please - better beds Read moreGenuine Expedia guest review
"Good price, Near the airport"
Simple but comfortable enough if you need to stay near the Zurich airport. The rooms are clean, and you get everything you need at a very, very reasonable price for Switzerland. Again - only book this hotel if you are attending a near-by conference or if you need to stay close to the airport.Genuine Expedia guest review
"Convenient budget hotel for Zurich"
Zurich, a great city, is also one of the most expensive in Europe. Checking for hotels, many wanted something on the order of 30 US dollars for breakfast. So I found this one, at a very reasonable price, with breakfast included. And it was more than generous considering it was included. Quite good, in fact. The Rumlang S-Bahn station is a five minute […] walk to the hotel, and if one is out late on a Friday or Saturday night, the return trains run once per hour all night. This was a great base to enjoy Zurich, if one cannot afford to be in the center of town. Read moreGenuine Hotels.com guest review
"convenience to the airport"
Good value for the money, but that's only because it's extremely cheap. Close to the airport, but a horrible breakfast buffet. Very understaffed, particularly the restaurant area.Genuine Expedia guest review
"Hotel near the Zurich Airport"
We stayed here because it was cheaper than hotels closer to the city and there is a train stop nearby. It is easy to use the train but cost about 12 euro per person even though it is only 4 stops from the city center. The hotel staff, who all spoke English, was able to direct us how to use the train. If the hotel offered a shuttle into the city they […] did not say anything about it. I might have been better to pay a little more to stay closer to the city and use one of the metro-type trains. Read moreGenuine Expedia guest review
"Great Breakfast and shuttle"
We were only there one night as we had to catch an early flight. The shuttle service worked well and the breakfast included in the room rate was very good. Overall a happy stay.Genuine Hotels.com guest review
"Great Place to Stay for a night or two"
Hotel was clean, complimentary breakfast was solid. You are not really close to anything but there is a bus station close by that you could use to go to a main transit area. Room is kinda small especially if you are travelling with two kids but it worked out.Genuine Hotels.com guest review
Hotel shuttle left a family with a baby in freezing cold for thirty minutes because they lack capacity to service ALL of their customers. Check in was a nightmare with too many people and no proper queue. Restaurant/bar was being staffed by 2 people to serve around 80 diners. Needless to say there was a wait. Basically the hotel was very busy and all […] services were dysfunctional. IMO if business is booming you should probably hire some staff. I guess Holiday Inn disagrees. Otherwise it was typical of a Holiday Inn Express. Read moreGenuine Hotels.com guest review
The hotel was close to the airport, which was great. There was a McDonald's Restaurant across the street which was great also. There are not very many Restaurants close to our hotel. The staff said in town, there were more. I asked about restaurants, one of the young ladies at the check-in desk made a reservation for us at an Italian restaurant, which […] was nice. I asked later from our room, if they could give us a good morning wake-up call, so we would be sure to be up to not be late for our airplane flight. They said they do not do this. This is disappointing, and some customers would really appreciate this, especially if they are very tired and don't have much time between flights. Could you please consider this for your customers? I know it would be greatly appreciated. Also, one other young lady behind the check-in desk with blond hair said she could not call to cancel our reservation,( because I knew we would not be able to make it because we were so tired) but, I didn't understand because one young lady with brown hair was so gracious to make the reservation, and the other one would not call for us. If we would have used the hotel phone, it would have cost us money, and even from our room, it would have cost money for a phonecall. Did not understand this, so the restaurant at your town in Zurich lost money because she would not call to cancel the reservation. Other than these two things everything was great. Breakfast was very good. We really enjoyed the local food. Read moreGenuine Expedia guest review
"Good neighborhood for walking !"
Enjoyed the area.. especially the local rest. Romanica Breakfast was good. and fact of being included. Glad we located your Hotel this time.Genuine Hotels.com guest review
"Closest place to an American experience"
Overall, this hotel is a good place to stay if you are grabbing a flight in the morning. The only negative thing I could say, the staff during the day seemed very misinformed and rude compared to the staff working at night. It may have been due to arrogance or simply an inability of the day staff to grasp the nuances of American culture and language. […] I normally wouldn't care except for the fact that a majority of the hotel guests seemed to be American. Also, beware of the Internet! I would definitely give them another try. Read moreGenuine Hotels.com guest review
"Good airport Hotel. Staff unfriendly"
The mechanics of the Hotel are all great. Clean, quiet, comfortable, and close to the airport. The staff however was very unfriendly. Everyone from the airport shuttle driver, to the desk staff, to the bartender, acted as though they were doing me a favor by working there. Check-in staff barely made eye contact, and did NOT help me sign up for a morning […] shuttle (which I found out the next day was required.) The bartender took 20 minutes and 3 requests to get a drink for me (the bar had only a few people there,) then LEFT without giving me any means to pay my tab. I had to get someone from the front desk to come over to total my bill so that I could go to bed. I'm not sure whether I caught them on a bad day, or whether this is typical, but if I were managing this staff, I'd schedule some training about hospitality. Read moreGenuine Hotels.com guest review
The hotel was very comfortable and clean. Room was well equipped with everything needed. Breakfast was OK, but it is cleared away promptly at 10:00!!! I will stay here again.Genuine Hotels.com guest review
"Very Far from Down Town"
The hotel is good, its very expensive to come from downtown by taxi.Genuine Hotels.com guest review
"very poor front desk staff except Mr Julian"
The hotel is far from the city. The only access to public transport is train station which is 5 minutes walk from the hotel. No bus or tram service. They have shuttle service from & to the airport which is quite reliable. Reasonable facilities and break fast. Front desk staff is very disappointing. One guy was only interested in dispensing beer to […] his customers and getting tips from his customers. he kept us waiting for 10mts at reception when we arrived at the hotel at 06:00pm Read moreGenuine Expedia guest review
"Nothing to write home about"
Room was ok, nothing great. Disappointed most in the shuttle service...had to wait at the airport for an hour...and the limited internet service. Complimentary internet is for a mere 30 minutes!!! Then the charges for internet thereafter are highly exorbitant.Genuine Hotels.com guest review
We liked the young dark haired waiter at breakfast who responded to our needs..answered questions and helped at finding things.Genuine Expedia guest review
"Perfect for an overnight layover"
Very convenient for an overnight layover, just 5-10 minutes from the airport with free airport shuttle and very nice breakfast included. Room was a bit tight for 2 adults with 2 children, but for one night, it was fine.Genuine Hotels.com guest review
"Adequate hotel close to the airport"
Overall, I was pleased with the Holiday Inn Express. The bus shuttle was excellent, the room quiet, despite overlooking the street, and the breakfast was fine. I found the hotel personnel who were there during the day (I arrived around 11:00 AM) helpful and friendly. This was not so of the night staff. One woman in particular (She seemed to be in charge […] of the bar and restaurant) had a real attitude (not a good one). In addition, she was not well informed. She suggested I might go to a restaurant about a ten minute walk from the hotel, and even get a discount if I showed my Holiday Inn key. This was on a Saturday night. I did walk there, only to find they were closed on week-ends. Also, I tried unsuccessfully to get an extra blanket for my room.One request was totally ignored, when I called a second time, after waiting 30 minutes, I was told they were busy and I'd have to wait another 20 minutes. Since I had an early plane to catch I chose sleep over warmth. Read moreGenuine Expedia guest review
"Great for ZUR airport convenience"
Basic Holiday Inn Express comfort. One of the few hotels in Europe with a coffee service in the room which is nice. Super convenient to the airport and the shuttles run fairly on time. Not close to many restaurant options, but the hotel is food is OK in a pinch. Stayed here before, probably will again.Genuine Hotels.com guest review
Arrived at the hotel a little late (about 9:30PM) and was told only smoking rooms were available. This was dissappointing, add to that the kitchen was closing soon. The meal was satisfactory, but the staff was less than willing to help. The next morning the breakfast was less than satisfactory with slow service and it wasn't very clean. I won't be […] staying here again. Read moreGenuine Expedia guest review
"Family trip to Swiss"
It was OK. The room was somehow small. The check in time should be a little bit earlier.Genuine Expedia guest review
The Holiday Inn Express was fantastic! They provided an air port shuttle at no cost, breakfast included as well as a shuttle to the city for a fraction of the cost of a cab/taxi. The hotel was spotless, the breakfast was delicious, the staff was extremely helpful. I travel extensively and would recommend this hotell 200%.Genuine Hotels.com guest review
Just okayGenuine Hotels.com guest review
Very good for anyone using the airport in Zurich.Genuine Hotels.com guest review
"Nice, Modern Hotel"
Everything was great. Nice staff, close to the airport. Good included breakfast. Very modern hotel. Highly recommend it.Genuine Expedia guest review
"Unfriendly bad experience - poor Customer Service"
We booked this hotel due to Holiday Inn brand. We could see people at reception rude while talking to the customers while I am in queue. Breakfast service closes at 10am and even before few minutes restaurant worker was trying to clear all items. A lady took a tea bag in a cup and restaurant worker did not allow her to fill water into the tea bag because […] it is 10am already. Guest was very upset at the humiliation in front of others and probably lost her day in this thoughts. If the restaurant management do not fix these issues, it will definitely lose lot of customers. Decent facility with very bad service. Read moreGenuine Hotels.com guest review
"Convenient location near the airport"
This is a very nice hotel for the price. Very clean and great service. Convenient location near the airport.Genuine Hotels.com guest review
"Good hotel for access to Zurich airport"
The staff there was great and spoke great english which was very helpful. They have a free shuttle to and from the airport every half hour which was really great. The rooms were ok. The breakfast was good. There is a subway sandwhich shop and a market within easy walking distance. The restaurant is open in the evenings, but was kind if expensive, but […] then again pretty much everything in Switzerland is kind of expensive. I would stay there again. Read moreGenuine Expedia guest review
"For the price, can't be beat."
Free shuttle to and from airport, breakfast (decent), and extremely friendly, accommodating staff.Genuine Expedia guest review
"Wonderful hotel near airport"
This hotel was one of the best, very clean, equipped with everything somebody needs, wonderful breakfast and very good price.Genuine Expedia guest review
"easy airport access"
The hotel was conveniently located "just around the corner" from the airport, making the trip to and from no effort at all. The complementary van service is lovely and the ease of check-In and check-out is wonderful. The open lobby makes it easy to keep an eye on the van service while enjoying meals or a drink.Genuine Hotels.com guest review
"Ok for the price."
Stayed there only one night before took of flight for US. Did not care the room was small. Good breakfast. Shuttle ride was little long but that is ok. It was just one time so did not bothered me. Room was small but clean. Shower door had no lock but that was ok. Front desk was bit rude need little bit work. I was tired after long travell so was not […] exactly in mood for their jokes. Anyway overall it was positive experiance. Read moreGenuine Hotels.com guest review
I'll start off positive and say that we were pleasantly surprised to learn that the breakfast buffet was included in the price of the meal and that it was an excellent breakfast. On the downside - it advertises free wifi, but fail to tell you it's only 30 minutes per room and then you have to pay. Also, the shuttle is unreliable and the staff not truthful. […] We confirmed that the shuttle would be running the day we arrive and waited over an hour for it. We then had the Tourist office at the train station call to find out what was going on and were assured it was on it's way. After another hour of waiting we finally took a cab which cost us $55. When we got there they told us the shuttle wasn't running that day due to it being a holiday of some sort. They also told us that we could have to pay $5 per person for the "complimentary" shuttle the next morning. The next day, they finally agreed to waive the $5 fee but then told us the shuttle was broken and had been for over a week. After much discussion, they did pay for our cab back to the train station. Read moreGenuine Hotels.com guest review
"Very nice hotel"
The rooms were very clean and comfortable. Breakfast was good and also very convenient located to the train station,airport, market and banks around the corner. Very good service!!!!! We travel through 9 countries in Europe and look for value for the money , this hotel was a top pick from all we stayGenuine Hotels.com guest review
"New and clean but don't depend on wifi"
We only needed a place for one night before heading out on our flight. It was very clean and new. The breakfast was pretty good. The disappointment was that they don't have unlimited, free wifi! In this day and age, that should be standard. You needed to login and only got a half hour free. You couldn't login downstairs because of some technical issue […] but when we got to our room, 3 out of the 4 of us were unable to login. (and they couldn't help you downstairs, of course!) We depended on wifi since we didn't have an international data plan. Another perk that would have been really nice? A pool. Oh, and I believe you must also pay to use the exercise equipment. Read moreGenuine Expedia guest review
We stayed here before our flight back to the US. It is actually a good 10 minutes driving to the airport and the hotel is in the middle of no where. There is a train stop about 5 minutes walk from the hotel. The room is more comfortable than the typical European hotels in that the beds are bigger. However, our shower drain was slow. If I have to do […] it again, I would have stayed at Radison Blu which was connected to the airport. Read moreGenuine Hotels.com guest review
"Munchen Quick Visit"
Went for a two day family visit -- location was good to access town but area was not.Genuine Expedia guest review
"About 30 mins from the city center"
Hotel is good but you have to take train to the center. Its good if you are just travelling to and from the airport but for a backpacker i would advice to get something closer to the centerGenuine Hotels.com guest review
"Close to Airport and Train"
Holiday Inn Express in Rumlang was fantastic for the night before a morning flight out of Zurich Airport. It is very clean and efficient. 30 mins free internet access to check your mail. After that you pay a small fee. Access to the airport is easy--5 mins by complimentary shuttle. Less than a 1/2 mile from the train station. I highly recommend this […] hotel. Read moreGenuine Hotels.com guest review
"Nice Hotel. Convenient to the Airport."
Needed a convenient place to stay for our extended family. Location to Airport and shuttle service were a big plus. Enjoyed the good breakfast buffet too.Genuine Expedia guest review
"Not that close to the airport"
We only stayed here one night as a layover before our flight. It was not as close to the hotel as I expected - the shuttle took about 15 minutes. Also not close to the city if you're planning on enjoy Zurich, but they do offer a $10 shuttle.... would be a $40 cab ride. The hotel was just fine and the room was clean. We were told by the hotel staff that […] breakfast was until 11am, but when we came down at 10:05 it had apparently ended at 10am with no apologies or offers to accommodate us seeing as how we had paid for the breakfast. This left a bad taste. They also misplaced our luggage they were holding for about 20 mins but did find it just as we had left it. If you're just looking to stay somewhere before your flight, this is a cheap, decent, and clean option. If I go back, I will look for another hotel and be open to spending more money. Read moreGenuine Hotels.com guest review
"Close to train"
The location was close to a train to travel into the downtown. This made it very convenient to travel in, yet we did not have to stay right in the downtown area.Genuine Expedia guest review
"Over night stay"
A nice convenient hotel near the airport. Very comfortableGenuine Expedia guest review
"Okay for one night"
The check-in area was not well organized. There were two employees facing two different directions and neither was keeping an eye on the line that had formed. Consequently, people could just walk up to the desk and be served before those waiting in line. This was our second trip to Switzerland and this was the only hotel we encountered that did not […] have free internet. The free shuttle made getting to the airport easy but the driver gave no information about getting to check-in. Read moreGenuine Expedia guest review
"it was ok"
Me and my boyfriend needed a hotel to stay overnight before heading back home. our room was very nice looking but we had a couch that flipped into a bed and was stained, the Queen bed was very uncomfortable. The location was fantastic because there was an outlet mall in front of the hotel. The wifi was a big problem because it was very complicated to […] access and you have to pay after 30 minutes. If I'm paying more than $100 for a hotel then it should include wifi.the breakfast was very nice and the shuttle was on time. Read moreGenuine Hotels.com guest review
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