"very poor front desk staff except Mr Julian"
The hotel is far from the city. The only access to public transport is train station which is 5 minutes walk from the hotel. No bus or tram service. They have shuttle service from & to the airport which is quite reliable. Reasonable facilities and break fast. Front desk staff is very disappointing. One guy was only interested in dispensing beer to […] his customers and getting tips from his customers. he kept us waiting for 10mts at reception when we arrived at the hotel at 06:00pm Read moreGenuine Expedia guest review
"Nothing to write home about"
Room was ok, nothing great. Disappointed most in the shuttle service...had to wait at the airport for an hour...and the limited internet service. Complimentary internet is for a mere 30 minutes!!! Then the charges for internet thereafter are highly exorbitant.Genuine Hotels.com guest review
We liked the young dark haired waiter at breakfast who responded to our needs..answered questions and helped at finding things.Genuine Expedia guest review
"Perfect for an overnight layover"
Very convenient for an overnight layover, just 5-10 minutes from the airport with free airport shuttle and very nice breakfast included. Room was a bit tight for 2 adults with 2 children, but for one night, it was fine.Genuine Hotels.com guest review
"Adequate hotel close to the airport"
Overall, I was pleased with the Holiday Inn Express. The bus shuttle was excellent, the room quiet, despite overlooking the street, and the breakfast was fine. I found the hotel personnel who were there during the day (I arrived around 11:00 AM) helpful and friendly. This was not so of the night staff. One woman in particular (She seemed to be in charge […] of the bar and restaurant) had a real attitude (not a good one). In addition, she was not well informed. She suggested I might go to a restaurant about a ten minute walk from the hotel, and even get a discount if I showed my Holiday Inn key. This was on a Saturday night. I did walk there, only to find they were closed on week-ends. Also, I tried unsuccessfully to get an extra blanket for my room.One request was totally ignored, when I called a second time, after waiting 30 minutes, I was told they were busy and I'd have to wait another 20 minutes. Since I had an early plane to catch I chose sleep over warmth. Read moreGenuine Expedia guest review
"Great for ZUR airport convenience"
Basic Holiday Inn Express comfort. One of the few hotels in Europe with a coffee service in the room which is nice. Super convenient to the airport and the shuttles run fairly on time. Not close to many restaurant options, but the hotel is food is OK in a pinch. Stayed here before, probably will again.Genuine Hotels.com guest review
Arrived at the hotel a little late (about 9:30PM) and was told only smoking rooms were available. This was dissappointing, add to that the kitchen was closing soon. The meal was satisfactory, but the staff was less than willing to help. The next morning the breakfast was less than satisfactory with slow service and it wasn't very clean. I won't be […] staying here again. Read moreGenuine Expedia guest review
"Family trip to Swiss"
It was OK. The room was somehow small. The check in time should be a little bit earlier.Genuine Expedia guest review
The Holiday Inn Express was fantastic! They provided an air port shuttle at no cost, breakfast included as well as a shuttle to the city for a fraction of the cost of a cab/taxi. The hotel was spotless, the breakfast was delicious, the staff was extremely helpful. I travel extensively and would recommend this hotell 200%.Genuine Hotels.com guest review
Just okayGenuine Hotels.com guest review
Very good for anyone using the airport in Zurich.Genuine Hotels.com guest review
"Nice, Modern Hotel"
Everything was great. Nice staff, close to the airport. Good included breakfast. Very modern hotel. Highly recommend it.Genuine Expedia guest review
"Unfriendly bad experience - poor Customer Service"
We booked this hotel due to Holiday Inn brand. We could see people at reception rude while talking to the customers while I am in queue. Breakfast service closes at 10am and even before few minutes restaurant worker was trying to clear all items. A lady took a tea bag in a cup and restaurant worker did not allow her to fill water into the tea bag because […] it is 10am already. Guest was very upset at the humiliation in front of others and probably lost her day in this thoughts. If the restaurant management do not fix these issues, it will definitely lose lot of customers. Decent facility with very bad service. Read moreGenuine Hotels.com guest review
"Convenient location near the airport"
This is a very nice hotel for the price. Very clean and great service. Convenient location near the airport.Genuine Hotels.com guest review
"Good hotel for access to Zurich airport"
The staff there was great and spoke great english which was very helpful. They have a free shuttle to and from the airport every half hour which was really great. The rooms were ok. The breakfast was good. There is a subway sandwhich shop and a market within easy walking distance. The restaurant is open in the evenings, but was kind if expensive, but […] then again pretty much everything in Switzerland is kind of expensive. I would stay there again. Read moreGenuine Expedia guest review
"For the price, can't be beat."
Free shuttle to and from airport, breakfast (decent), and extremely friendly, accommodating staff.Genuine Expedia guest review
"Wonderful hotel near airport"
This hotel was one of the best, very clean, equipped with everything somebody needs, wonderful breakfast and very good price.Genuine Expedia guest review
"easy airport access"
The hotel was conveniently located "just around the corner" from the airport, making the trip to and from no effort at all. The complementary van service is lovely and the ease of check-In and check-out is wonderful. The open lobby makes it easy to keep an eye on the van service while enjoying meals or a drink.Genuine Hotels.com guest review
"Ok for the price."
Stayed there only one night before took of flight for US. Did not care the room was small. Good breakfast. Shuttle ride was little long but that is ok. It was just one time so did not bothered me. Room was small but clean. Shower door had no lock but that was ok. Front desk was bit rude need little bit work. I was tired after long travell so was not […] exactly in mood for their jokes. Anyway overall it was positive experiance. Read moreGenuine Hotels.com guest review
I'll start off positive and say that we were pleasantly surprised to learn that the breakfast buffet was included in the price of the meal and that it was an excellent breakfast. On the downside - it advertises free wifi, but fail to tell you it's only 30 minutes per room and then you have to pay. Also, the shuttle is unreliable and the staff not truthful. […] We confirmed that the shuttle would be running the day we arrive and waited over an hour for it. We then had the Tourist office at the train station call to find out what was going on and were assured it was on it's way. After another hour of waiting we finally took a cab which cost us $55. When we got there they told us the shuttle wasn't running that day due to it being a holiday of some sort. They also told us that we could have to pay $5 per person for the "complimentary" shuttle the next morning. The next day, they finally agreed to waive the $5 fee but then told us the shuttle was broken and had been for over a week. After much discussion, they did pay for our cab back to the train station. Read moreGenuine Hotels.com guest review
"Very nice hotel"
The rooms were very clean and comfortable. Breakfast was good and also very convenient located to the train station,airport, market and banks around the corner. Very good service!!!!! We travel through 9 countries in Europe and look for value for the money , this hotel was a top pick from all we stayGenuine Hotels.com guest review
"New and clean but don't depend on wifi"
We only needed a place for one night before heading out on our flight. It was very clean and new. The breakfast was pretty good. The disappointment was that they don't have unlimited, free wifi! In this day and age, that should be standard. You needed to login and only got a half hour free. You couldn't login downstairs because of some technical issue […] but when we got to our room, 3 out of the 4 of us were unable to login. (and they couldn't help you downstairs, of course!) We depended on wifi since we didn't have an international data plan. Another perk that would have been really nice? A pool. Oh, and I believe you must also pay to use the exercise equipment. Read moreGenuine Expedia guest review
We stayed here before our flight back to the US. It is actually a good 10 minutes driving to the airport and the hotel is in the middle of no where. There is a train stop about 5 minutes walk from the hotel. The room is more comfortable than the typical European hotels in that the beds are bigger. However, our shower drain was slow. If I have to do […] it again, I would have stayed at Radison Blu which was connected to the airport. Read moreGenuine Hotels.com guest review
"Munchen Quick Visit"
Went for a two day family visit -- location was good to access town but area was not.Genuine Expedia guest review
"About 30 mins from the city center"
Hotel is good but you have to take train to the center. Its good if you are just travelling to and from the airport but for a backpacker i would advice to get something closer to the centerGenuine Hotels.com guest review
"Close to Airport and Train"
Holiday Inn Express in Rumlang was fantastic for the night before a morning flight out of Zurich Airport. It is very clean and efficient. 30 mins free internet access to check your mail. After that you pay a small fee. Access to the airport is easy--5 mins by complimentary shuttle. Less than a 1/2 mile from the train station. I highly recommend this […] hotel. Read moreGenuine Hotels.com guest review
"Nice Hotel. Convenient to the Airport."
Needed a convenient place to stay for our extended family. Location to Airport and shuttle service were a big plus. Enjoyed the good breakfast buffet too.Genuine Expedia guest review
"Not that close to the airport"
We only stayed here one night as a layover before our flight. It was not as close to the hotel as I expected - the shuttle took about 15 minutes. Also not close to the city if you're planning on enjoy Zurich, but they do offer a $10 shuttle.... would be a $40 cab ride. The hotel was just fine and the room was clean. We were told by the hotel staff that […] breakfast was until 11am, but when we came down at 10:05 it had apparently ended at 10am with no apologies or offers to accommodate us seeing as how we had paid for the breakfast. This left a bad taste. They also misplaced our luggage they were holding for about 20 mins but did find it just as we had left it. If you're just looking to stay somewhere before your flight, this is a cheap, decent, and clean option. If I go back, I will look for another hotel and be open to spending more money. Read moreGenuine Hotels.com guest review
"Close to train"
The location was close to a train to travel into the downtown. This made it very convenient to travel in, yet we did not have to stay right in the downtown area.Genuine Expedia guest review
"Over night stay"
A nice convenient hotel near the airport. Very comfortableGenuine Expedia guest review
"Okay for one night"
The check-in area was not well organized. There were two employees facing two different directions and neither was keeping an eye on the line that had formed. Consequently, people could just walk up to the desk and be served before those waiting in line. This was our second trip to Switzerland and this was the only hotel we encountered that did not […] have free internet. The free shuttle made getting to the airport easy but the driver gave no information about getting to check-in. Read moreGenuine Expedia guest review
"it was ok"
Me and my boyfriend needed a hotel to stay overnight before heading back home. our room was very nice looking but we had a couch that flipped into a bed and was stained, the Queen bed was very uncomfortable. The location was fantastic because there was an outlet mall in front of the hotel. The wifi was a big problem because it was very complicated to […] access and you have to pay after 30 minutes. If I'm paying more than $100 for a hotel then it should include wifi.the breakfast was very nice and the shuttle was on time. Read moreGenuine Hotels.com guest review
"Needed a place near the airport"
Great place to stay,nice,clean and quiet, and with a shuttle. Thank youGenuine Expedia guest review
"The best of Holiday Inb"
Very clean and accessible to the airport. They also provide free shuttle services to and from the airport. Very accommodating staff, they easily address whatever concern their customers have. This is the first time that I stayed in their hotel while travelling and next time I travel I would love to book to one of holiday inn group of hotels. The price […] is also affordable. More power to all of you! Read moreGenuine Expedia guest review
"Cheap and convenient for the airport"
Great hotel for the price. Recently built. Everything I needed except that I had to pay for internet.Genuine Hotels.com guest review
Small room but conveinent location. Near Zurich Air Port and free transportation service but fee for WIFI.Genuine Hotels.com guest review
"Very convenient for airport and train"
Shuttle made our short stay between arrival by train and departure by plane very easy.Genuine Hotels.com guest review
shower not clean & not enough towels, but very close to AirportGenuine Hotels.com guest review
"Superb for a short stay"
Loved the shuttle to the airport, and short walk to the train to get downtown in a short 15 minutes. Hotel was quiet, staff was so nice, the included breakfast was impressive.Genuine Hotels.com guest review
This hotel was disappointing. The directions from the airport are poorly marked. Once you arrive, the staff was unfriendly and not helpful. The room was tiny and the bed was uncomfortable. However, the breakfast was very good.Genuine Hotels.com guest review
Clean hotel just a short train ride from the city. Very helpful staff and convenient to the airport.Genuine Hotels.com guest review
"Just Overnight to Catch a Plane"
We needed a place to stay overnight to catch a plane the next morning. The hotel was easy to get to from the Main Train Station via the S5 train, 2 blocks from the Ruemlang station. Easy, free shuttle to the airport.Genuine Hotels.com guest review
The hotel is conveniently located within minutes of the Zurich Airport, which made our stay there delightful. It was wonderful that they had a free shuttle, which was easy to find and on time. The hotel staff was friendly and I would certainly stay there again due to the wonderful location, more than anything else.Genuine Hotels.com guest review
"Good value for airport hotel but some pitfalls"
Good value for money in CH, close to airport and breakfast is included, hotel staff were friendly, happy hour at the bar until 7pm and bar food was reasonably priced again for CH. Free shuttle bus to airport, only 10 minutes away, easy check in and check out. Unfortunately the room was far too hot as the A/C didn't work properly so it wasn't a great […] nights sleep, bed was uncomfortable and pillows horrid. The charge for the internet service was outrageous, CH15 for 24 hrs is OK but it will only accept one device so you have to pay per person if you want to use other devices or for each device you have including your IPhone. Shuttle bus fills up quickly so at 5pm when I checked in there was no availability for the 6.30am so you either have to take the earlier/later one or take a taxi Read moreGenuine Expedia guest review
advertised free wi-fi - but it was only free for 30 minutes room was too small Breakfast was pitiful by American standards it seemed like they wanted to charge extra for everything - shuttle to city/wi-fi ... would have been better off raising the room rate by 50CHF per night and including them tv channels were limited - but did have 4-5 channels in […] english shuttle to/from airport did not run often enough and was commonly booked out Read moreGenuine Expedia guest review
"Great Hotel for the price"
I would definitely stay at Hotel again. Staff very helpful, but very busy. Came to ski last minute and Hotel was perfect. The free shuttle was fantastic and the Hotel breakfast was good. Train station options are nearby and Hotel shuttle can get you to airport and train station hub in minutes. Room was perfect (carpet stained a little) and after a long […] flight the staff let us check right in without a hassle for arriving earlier. Its this type of no nonsense service that keeps you coming back. Hotels.com as usual was spot on with reservation. Read moreGenuine Hotels.com guest review
"Good value hotel for Zurich"
Zurich is a really expensive place to stay, and this hotel fits a nice niche, providing a fairly no-frills but affordable experience for someone who does not need to get into the city. Breakfast was surprisingly good (I associate Holiday Inn with a lower quality service in the USA). There are really only two criticisms I have. First, the free WiFi was […] limited to 60 minutes per stay, and the 15 minute internet charges after that were high. This is really miserly. I cannot understand why hotels do this today, when the standard for most of the world is unlimited free WiFi during any stay. Second, the location was actually a bit distant from the airport, with a shuttle that ran about every 30 minutes at peak. The train into the city center is equally quick and frequent, so you do not save any time by staying at this airport hotel, although you save the price of the train. The neighborhood is suburban, with no interesting restaurants, shops, or sites. You can get groceries at the Aldi's or Migros just next door, which is actually a pleasant alternative to eating out in Zurich (Swiss chocolates, pates, breads, and beer are both cheap and excellent). Read moreGenuine Hotels.com guest review
"Excellent airport shuttle service."
Awesome breakfast before early flight departure!!!Genuine Hotels.com guest review
Good price and easy to get to Zurich downtown with 5 minutes walk to train station and 10 minutes train ride.Genuine Hotels.com guest review
"Convient to airport and silent"
A good, clean hotel near the Zurich airport. I was very pleased with the silence of the room while watching planes take-off very near the hotel.Genuine Hotels.com guest review
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