"Really Great Apartments steps Away from Everything"
We only had one night in Vienna and this place was a complete and fabulous surprise. It was literally steps away from the Karlsplatz underground - and also steps away from everything including the opera house. So easy to access everything. The apartment wasmore than what we needed but a good deal - very roomy, clean, superbly appointed with a nice compact […] kitchen and everything you could need if staying longer than one night. If you need to stay longer it is a super deal. The hotel was doing some repairs to the front entrance so we had to go around the side street but still there was help and an easy entry. No problem whatsoever! Read moreGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Barbara, Thank you so much for your positive review. We are glad to hear that you had a delightful stay. As of now we are extending our hotel.The new reception area and entrance hall replacing the current one and are going to be finished soon. A breakfast area is going to be built in the next step. We would be happy if you chose us again for your next stay in Vienna. With kind regards Richard Rese Front Office Manager
"Wish we could have stayed longer! Close to Opera"
I was pleasantly surprised at the convenience of the location, the size of the accommodations and the kitchen facilities. This was a former apartment bldg and our hotel room felt like the size of a large studio apt or loft. Directly across the street was the subway and a grocery store. The establishment was undergoing some construction but it didn't […] hinder our stay in anyway. Everything was very clean and affordable by comparison.The staff was very friendly and helpful. The room we reserved was the smaller of what was being offered too. We would definitely stay here again. Read moreGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Njoe1, Thank you for choosing us for your stay in Vienna and for sharing your feedback. We are glad that you have enjoyed your stay. We also really appreciate your compliments to the staff. As you wrote we are doing some work at the ground floor - building a new reception and lobby. A breakfast area is going to be built in the next step. Fortunately everything is going to be finished very soon and we look forward to see you again for your next stay in Vienna! With warm regards Richard Rese Front Office Manager
"Roomy and Close to City Center"
- Semi-clean. Stains on rugs and sofas, refrigerator and wash rooms had a smell. All floors need to be mopped and not only vacuumed. House-keeping only clears trash (don't have anything lying around or it may be thrown out), mop wet wash room floors, straighten out beds, and vacuum. - Good service. If you find one of the staff who is comfortable with […] English, he's very helpful. Others might give you one or two short answers before sending you on your way. - Spotty internet. I recommend to get all your travel searches and plane check-ins done in the evening time as during the day, you may have no internet at all. - Front lobby is under construction. Hard to find the hotel as the front is covered up. Loud alarms may randomly go off without notice during the day. - Shampoo, bath wash, lotion, soap, dish-washing liquid are included. Unsure when they are replaced with new ones though. - Slow elevator with no up button. It can only fit up to three people or one person with luggage. - Good location. A block away from State Opera House, nearest Karlsplatz exit is the one to Elizabeth-Strabe. - Comfortable Bed. Only recommended for those who like soft-firm beds, not for those that like hard-firm beds. Read moreGenuine Hotels.com guest review
"Nice rooms near major sites"
The room / apartment was spacious. Service was very friendly. Lobby area is almost prison-like. Area around the world's smallest elevator is equally depressing.Genuine Hotels.com guest review
"Great location Good Hotel for the Price"
We got a nice large room which accomodated us and our 2 boys. Elevator small and no parking in the vicinity. Getting large bags to the rooms was an issue and there was no bell help. BUT, the location is marvelous and the hotel is a good value for the cost.Genuine Expedia guest review
Response by Derag Livinghotel City Apartments Wien Dear Jeff, first of all I would like to thank you for your positive review. I am glad to read you had a pleasant stay and enjoyed the time in Vienna with your family. With that said I am sorry to read that there was no help offered to assist you with your luggage - we always try to do our very best to be of assistance. We hope to have the opportunity to welcome you back again soon. With kind regards Richard Rese Assistant Front Office Manager
Good location nice staff clean and big rooms beautiful view from room 602 (: I love ViennaGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Darina, to read that you enjoyed your stay and felt comfortable in Apartment 602 is great and is exactly what we would like to achieve. We look forward to welcoming you back soon. With kind regards Richard Rese Assistant Front Office Manager
"close to city center and shops"
Excellent location. Close to transport, sights and shopping. Small but comfortable apartment. Comfortable bed, great air conditioning, close to food market and sightseeing. Staff at front desk were very friendly and helpful. Would certainly stay there again.Genuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Cris, I would like to thank you for sharing your positive experience with us. I am glad to read you had a pleasant stay and enjoyed your time in Vienna. You are right, the location is just excellent since the most important things are in walking distance. You are always welcome to ask our reception staff for a larger Apartment, they are up to 85m². I look forward to welcoming you back soon. With kind regards Richard Rese Assistant Front Office Manager
"Perfect for Short Trip"
I had the suite which was just Perfect for 4 People The Location does not get any betterGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Sven, to read that you and your family felt comfortable in our Suite Apartment is exactly what we aim to achieve, therefore I would like to thank you for writing and sharing your review with us. We hope to welcoming you all back soon. With kind regards Richard Rese Assistant Front Office Manager
"Can't beat the location"
Our family stayed here for 4 days. Three children, 9/7/5 years old. The apartment setup was great for eating, sleeping and comfortable. Very close to central underground shuttle, the Karlsplatz, you can take the train from the airport (CAT) and then to the Karlspatz on U4. Easy and cheaper than a cab. the hotel is 50 feet from the train. Very convenient. […] Also, very close to opera, St Stephen cathedral and the museum quarter. The nachtmarket is down the street so sis the walking strip by the Albertina. Very close to everything, including the tourist center. Would hightly recommend it. If you are there for the pool, the luxury hotel amentities, this is not for you. If you want a clean room (stocked daily with bottled water and 2 beers), close to the sights and great staff, this is it. The view was amazing from our windows. It has AC and a full kitchen stocked. yeah ther was no toaster and the elevator is small, but these are not a big deal. They aranged our shuttle to the hotel also, but make sure you let them know which facility you are going to (there are several Derag hotels)Would highly recommend it since we lacked nothing and were close to everything. No car needed, just use public transport. Also, don't buy the tourist tickets to get on the transport system, nobody asked for ours (they cose 20 E each). Read moreGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Nate, receiving positive and comprehensive review is always a pleasure which is why I would like to thank you for sharing it with us. It is nice to read your detailed description of the Hotel and its very central location and I do agree with you, the location is just perfect for sightseeing and access to the public transport system. I am also grateful for your advice to provide a toaster, please rest assured I will discuss that with the team. We look forward to welcoming you all back to Vienna in the near future. With kind regards Richard Rese Assistant Front Office Manager
"Excelent location at a reasonable price"
Located one block from the Opera house and stat of the old town. This was perfect for our family of four. The kids did not want to walk much so we were able to go back, leave them and go back to the best parts of town.Genuine Expedia guest review
"Nice quiet apartment near Opera House"
Nice apartment, spacey, in a very convenient location. Just walk across a pathway, the Opera house is right in front of your face. Walking distance to lots of attractions, including famous Nesch Market, no need to buy bus or subway pass.Genuine Expedia guest review
"Perfect location and room accomodations"
This hotel is just a block from the big Karlsplatz transportation hub and from the Opera. The room was perfect for a family of 3--the kitchenette and dining table were very nice for fixing small breakfasts and snacks. Bathroom was spacious and modern.Genuine Hotels.com guest review
"Great Bargain, Great Location"
As the title states, Derag Livinghotel is a great bargain with a very convenient location to many main attractions and the underground rail is right across the street. Would recommend to anybody to stay there. Room was clean and the hotel staff is very friendly and professional.Genuine Hotels.com guest review
Moder decor and close to everything, just across the street from the Opera House!Genuine Hotels.com guest review
We have three kids and had two suites. Plenty of room between the "connecting" rooms.Genuine Expedia guest review
"Convenient location, very attentive staff"
The room was actually a full studio apartment with all of the amenities. The elevator was small but efficient. The staff were super attentive to every detail and very friendly.Genuine Hotels.com guest review
"very close to my conference venue"
I had a wonderful stay, everything was superb.Genuine Hotels.com guest review
Excellent place with very good room conditions & helpful staffGenuine Hotels.com guest review
"Location is central"
Staffs are friendly and helpful. Location is good. Only issue is the elevator, is just too small.Genuine Hotels.com guest review
receptionist on arrival was very helpful and polite and helped orientate ourselves location could not be better spare bed not so comfortableGenuine Hotels.com guest review
"Still building this hotel!"
The hotel was a building site! Major renovations of an old building were actively underway. Fortunately my room was well away from the building works. Work was also still underway on reception, public areas etc. My room was comfortable and clean but did not really qualify as a self-catering apartment. Fridge was too small even to store a bottle of milk […] or wine (much smaller than a normal hotel mini bar fridge), stove top was far to close to sink to be safe, sink leaked, and plates, glasses, pans etc were placed above the stovetop on shelves so high I could not reach most of them even standing on a chair. Cleaning was very erratic - I stayed for 9 days and kept having to leave notes asking for more soap, toilet paper etc as these were never replaced. My bed was made daily but the bedding was not changed during my entire stay. Read moreGenuine Expedia guest review
Response by Derag Livinghotel City Apartments Wien Dear Vicki, thank you for writing and sharing your review with us and other expedia users. First of all I am glad to read that you were happy with the Apartment in general and the location. With that said I am however disappointed to read that there some issues with the cleaning. In terms of the construction work you are right, we are extending to offer more such as a new reception and lobby, breakfast room and even a new front. Of course we do try to keep the invonience for our guests as small as possible however it seems that this was not the case for you. We sincerely apologize for the troubles and hope very much to get another chance to welcoming you back in the future. WIth best regards Richard Rese Front Office Manager
"Great location, good service, poor internet."
Excellent location, very comfortable and large room, good storage, great equipment for a family stay (dish washer, full kitchenette), and very friendly service. The only minus: wi-fi connection was poor.Genuine Hotels.com guest review
These apartments are located close to the Opera House. Lots of space, modern fittings and very clean. A new entrance is being made so there is some building works being done at the moment (Sept 14). The apartments are in an old 6 storey building on the top 3 floors. There are two wings with separate lifts,which are not connected. The lifts are small […] (2/3 person) and slow as they have to fit in the stairwell, but to be expected in an old building. Our friends were in an apartment on the top floor which is metal clad structure on top of the old roof which they found very noisy when it rained. We thought the apartments were great and would stay here again. Read moreGenuine Expedia guest review
Response by Derag Livinghotel City Apartments Wien Dear Dennis, First of all I would like to express thanks for taking the time to review our hotel. I am glad to hear that you have had a wonderful time in Vienna and I highly appreciate your kind words following your recent stay. It is always a pleasure to be chosen, from many and I will share your comments with our team, who I am certain will be encouraged by your remarks We look very much forward to welcoming you and your friends back in the near future. With best regards Richard Rese Front Office Manager
"Great apartment, great location"
Really large studio style apartment. Great little kitchenette for preparing own meals. Excellent location, about 10 min walk to cathedral. Train station and supermarket right across the road. There are some building works going on in surrounding buildings and streets, but noise did not bother us and work stopped on weekend. Would stay here again.Genuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Rita, thank you for writing and sharing you recent review with us. We are happy to read that you felt comfortable in our Apartment. We agree, the hotel benefits from the location - it is just ideal for sightseeing. We hope to see you again soon. With kind regards Richard Rese Assistant Front Office Manager
"Excellent location & great value for the money"
ExcellentGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Dr. Ohoud Owaidhah, thank you for your great review. With best regards Richard Rese Front Office Manager
"Gret location great service AAA"
Great place will book again great location and serviceGenuine Hotels.com guest review
We had a great stay, the hotel was very close for the shops and underground. there was a supermarket very close by. The apartment was large and fantastic views of the city. We found the reception staff very helpful - they booked our transfers to and from the hotel. Our appartment was cleaned every day and we were very impressed of the high standard. […] We plan to return to this hotel. Read moreGenuine Hotels.com guest review
We had two rooms....very spacious, with decent kitchen area, dining table and sitting area. The beds are quite firm. Good shower over the bath, but even with the sliding panels, the floor still gets wet....can't beat a shower curtain !! Our friends room (601) was very bright compared to ours (403), which had darker furniture.....we all preferred the […] lighter option. There are two wings to the hotel, with separate small lifts, so if you're booking more than one room, request that they be not too far apart. Read moreGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear guest, thank you for taking the time to write and share your review. I appreciate your kind words following your recent stay at our hotel. You are right, not all our rooms do like alike, however that makes it individual. With that said I am sorry to hear that you would preferred Apartment 601. In terms of having rooms close to each other, we always do our very best to allocate them together if we have that Information, which is why I am sorry that this was not the case for you. We look forward to welcoming you all back in the near future. With kind regards Richard Rese Assistant Front Office Manager
"Great location - plenty of room"
Very comfortable apartment. Room was cleaned daily. Building work in the next block, which started before 7.am, was very annoying however. We were on holiday to relax and did not want to be awoken at that time by drilling. Did report this to reception but "nothing could be done"??Genuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear Diane, thank you for your review. I am glad to read that you felt comfortable at our hotel, however I am disappointed to read that you were disturbed by the constuction work. I can certainly understand that you were on holiday to relax and enjoy which is why I am really sorry about the troubles. Nevertheless I hope you will give us another chance to welcoming you back soon. With bes regards Richard Rese Assistant Front Office Manager
"Friendly and helpful staff."
A pleasant stay. Staff are friendly & helpful. The location is great for visiting points of interest.Genuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear guest, thank you for your positive review. With best regards Richard Rese Assistant Front Office Manager
Excellent I every wayGenuine Hotels.com guest review
Response by Derag Livinghotel City Apartments Wien Dear guest, thank you very much for your recent comment. With best regards Richard Rese Assistant Front Office Manager
"All-around perfect stay"
We could not have been more pleased with our stay. The apartment was spacious, well-appointed, and immaculate. Having a full kitchen made feeding little ones easy and the separate bedroom made for sound sleeping for everyone. The staff was incredibly helpful and friendly and even gave the kids a coloring set up on check-in. The location was amazing […] - right over a central metro stop and tons of good food options around, plus a supermarket. My only disappointment is that the Derag hotels are only in Germany and Vienna! We would gladly stay there again and have already passed this hotel's information to our friends. Read moreGenuine Hotels.com guest review
"Wonderful Serviced apartment"
Apartment is large and fully equipped for self catering stays in vienna. Is in walking distance of all attractions. We only needed to catch transport to schonbrunn. Easy walk to museums, literally at end of street, and centre of town, stephensberg cathedral. There is some noise at night from trams and traffic, but the unit is fairly soundproofed. As […] we were there at Christmas there was no noise from the building site next door, so I can't comment on that. Overall great apartment in perfect location. Read moreGenuine Expedia guest review
"Perfect Location. Excellent Service."
We couldn't really fault our stay at Derag Apartments. The apartment was beautifully decorated and very spacious, and comfortable. The staff were excellent, particularly the daily cleaning staff who serviced our apartment everyday superbly. And the Christmas card and goodies from management were a nice touch. One strange thing to note though was a lack […] of a toaster. When we asked reception for one, the reply was that they don't do toasters because they trigger the smoke alarms. This didn't make a lot of sense when I had to fry my bread in the frying pan (because lets face it, who doesn't have toast for breakfast?), which made the apartment more smoky than a toaster ever would. In summary, an absolute perfect location to explore Vienna. The apartment was excellent, and the staff were great. Please though, provide toasters. Read moreGenuine Expedia guest review
Great room! I stayed more than 4 days, so I didn't expect my room to be cleaned everyday, but they did. The cleaners didn't replenish everything, but it was fine, as it was easy just to ask the receptionist for anything that I required. The receptionist were extremely kind. The reception area is quite small and there is usually only one receptionist […] there (but, the reception is open 24 hours!). The hotel is easy to miss as it is on a small street off the main road. There are a few steps before you can access the lift, and the lift is extremely small (it says it can only fit 3 people max). The hotel location is superb - next to the Opera House and Karlsplatz underground station exit. I would definitely recommend this hotel to others. Read moreGenuine Expedia guest review
Really great appartment. Spacious and confortable. Daily cleaning service. Closed to main attractions. Would definitely book there again.Genuine Hotels.com guest review
"Great location and spacious!"
Location is great, located near the subway and the opera house. Room is spacious, with kitchenette, dining area and living room. Carpet looks abit dirty thou.Genuine Hotels.com guest review
"can't fault the apartment but noisy"
The apartment is fantastic. Spacious, clean, and location for sightseeing couldn't be better. However, on weekdays, work are being carried out on the adjacent building starts as early as 7.30am. I was awoken by the noise of the drill. It went in for a whole hour or two. Perhaps you can try asking for a room facing the other side.Genuine Hotels.com guest review
"Clean, practical apartment in the heart of Vienna"
The Derag Hotel is right in the centre of Vienna, 1 min walk from a tube station, 1 min from a Spar Gourmet grocery store and less than 10 in walk from cinema, shops, restaurants, etc... Travelling to/from the airport couldn't be more straightforward. Just board the CAT train from the airport. 15 min later you'll exit at Wien Mitte (a shopping mall […] in the centre), where you'll be able to catch a tube/metro to Karlsplatz (the station closest to the hotel). The apartment was clean and well equipped (especially the bathroom) and we found 2 complimentary bottles of water and 2 beers in the fridge upon arrival: a nice touch. The Hotel staff is very helpful, courteous and discreet. The only thing I wouldn't rate 5* is the apartment's interior design: a bit old-fashioned to our liking. Having said that, we did not spend much time inside - there are so many things to do in Vienna!- and the hotel ticked all the key boxes: cleanliness, practicality (kitchenette) and perfect location. Should we go back to Vienna, we would definitely book this hotel again. Read moreGenuine Hotels.com guest review
"One of the best"
Convenient and accessible. Near cafe, restaurants and supermarket. Within walking distance to opera house. Cool!Genuine Expedia guest review
"Close to centre"
Staff are accommodating/ helpful. It would be good to have parking voucher or deal with the parking garage across as the parking is very expensive.Genuine Expedia guest review
The room was big and very warm, everything was perfect! all the staff there were very efficient, kind, helpful and warm. We stayed there for our honeymoon and will stay there if we go back to Vienna.Genuine Expedia guest review
"Excellent and stylish apartment"
This was a great apartment and met all our needs. Very nice bathroom and kitchen. Good location nice air con. Good value. Excellent staff - very nice all round.Genuine Hotels.com guest review
We stayed this hotel around a week. Hotel is very close to Opera house and it's so comfortable to go anywhere in Vienna. I would like to stay this hotel again if I have my next opportunity to visit Vienna again!!Genuine Hotels.com guest review
"GREAT VALUE, LOCATION & FIRST CLASS STAFF!!"
STAFF WERE BEYOND HELPFUL. THEIR ENGLISH WAS FANTASTIC AND THEY WERE GREAT. WE ARRIVED AROUND 9AM AND THE ROOM WAS NOT READY BUT THEY LOCKED AWAY OUR LUGGAGE AND ADVISED US OF WAYS TO MAKE THE MOST OF OUR MORNING IN VIENNA UNTIL THE ROOM WAS READY. ROOM INTERIOR WAS A LITTLE DATED/WORN BUT IT WAS VERY QUIET AND SUPER DARK WHICH ALLOWED FOR A GREAT SLEEP. […] LOCATION WAS SUPERB, CLOSE TO ALL DOWNTOWN AREAS, FOR THOSE THAT ENJOY STARBUCKS AND MCDONALDS THERE ARE LOCATIONS 30 SECONDS AWAY FROM THE HOTEL. GOOD VALUE AND WOULD DEFINTELY RECOMMEND! Read moreGenuine Expedia guest review
Main selling point is a fantastic central location, within walking distance of all the sights and 2 minutes from the opera house. Easy even for us with limited mobility. Taxi rank at end of the street. Plenty of eating places around and supermarket over road. Limited kitchen equipment for self catering. Wish we had discovered the market at the beginning […] of our stay! Good base for independent traveller to explore from. Read moreGenuine Expedia guest review
If you are on a business trip, this is the perfect location as it is near the central stop for u-bahn's. The location is central and perfect after work, for looking around the city and close to some delicious food. In total the stay was great, the apartment was lovely and would choose again.Genuine Hotels.com guest review
"tout simplement parfait !"
emplacement idéal, cadre splendide, calme, appartement spacieux, agréablement décoré, service impeccable !Genuine Hotels.com guest review
"Flot familiens valg i centrum."
Vi blev meget tilfredse med hotellet. Appartment var stor nok til en 4-pers. familie. Hotellet ligger mindre end 100 m. fra metro station og 200 m. fra Operaen. Disse betyder at hotellets beliggenhed er den bedste man kan have. Der var også et supermarked 100 m. fra hotellet, som det var meget hjælpsom. Det eneste problem var at der var ikke absolut […] støj-isolering fra gaden.Men det var et lille problem. Read moreGenuine Hotels.com guest review
"excellent emplacement, accueil 24/24 très agréable"
excellent emplacement, accueil 24/24 très agréable le prix est élevé mais la qualité de l'appartement et des services en valent le coût.Genuine Hotels.com guest review
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