"Walking distance to the Pompei Ruins"
We had the opportunity to stay at the Hotel Pompei Resort in October, 2013. We were warmly greeted by Ornella Gramaglia, responsible for Quality Control at the hotel. Following our check-in, she personally showed us to our room. We had the opportunity to observe her interactions with staff and guests during our stay. She personally greeted all the guests […] at breakfast, in a variety of languages and she would be there later in the evening to greet us at supper as well. Ornella is truly the definition of service in an age where this is often lacking. What an asset she is to the Hotel Pompeii Resort. The hotel is in walking distance to the ruins. We would not hesitate to recommend a stay at this hotel to family or friends. Read moreGenuine Hotels.com guest review
"Value for money!!!"
Super quality of room, hotel condition very good. Breakfast top notch. The only adverse comment I can make is that the hotel is about 15 minutes walk from either of the towns two railway stations, which if your main mode of transport is railway is a slight negative. The three nights for two offer makes the deal, and a much better alternative to having […] to stay in Naples. Read moreGenuine Hotels.com guest review
Had overnight stay at the resort. Found the resort to be very clean, check-in was easy, free wifi was great and room/facilities were excellent. Highly recommend it for the price. Only negative is that there is nowhere in the hotel (or surrounding area) to buy bottle of drinks or snacks.Genuine Expedia guest review
My first choice was another hotel we had stayed at in 2008, which was very close the town centre and cathedral, and a very short walk to the ruins, but rooms there were not available. The Hotel Pompei Resort was a little farther away from the ruins but still walkable. The Pompei Hotel Resort was very new with better facilities and free off-street parking. […] Staff was excellent. The breakfast was good. We were two couples, stayed two nights and had one dinner there which was good and reasonably priced. As it turned out, my second choice was very good and I would recommend staying here. Read moreGenuine Expedia guest review
Very welcoming staff at check-in; good understanding of English. The food in the restaurant is excellent and very reasonably priced for a 4* hotel, as also is the wine, all of which is local to the region. The rooms are comfortable and have nice large balconies, though not furnished. The breakfast is a little restricted for choice with a distinct emphasis […] on cake and pastries, and there was a rather curiously controlled access to a small plate of one slice each of ham, salami and cheese, and disappointingly only 1 cup of coffee per person. The hotel is about ten minutes easy level walk to the delightful town centre with its magnificent church and the views from the top of the bell tower are well worth the modest 2 euros for the lift. Another five minutes or so along the Via Roma brings one to the entrance to the archaeological site and if one stays on the south side of that street one avoids all the importuning of the numerous stallholders on the north side. Read moreGenuine Expedia guest review
Great Hotel Good people and free Parking with breakfast!!!!!! DuffGenuine Hotels.com guest review
Excellent hotel with an excellent, helpful staff. Convenient to Pompeii sights and train station, plus the staff helped arrange transportation. Large variety for breakfast plus you could special order additional items. Room was large and comfortable. Would certainly stay here again!Genuine Hotels.com guest review
Very clean room and bathroom! Very friendly hotel staff.Genuine Expedia guest review
Good base to go to the "Ruins" providing you are relatively fit.Genuine Hotels.com guest review
"Great hotel, excellent rooms and not far from town"
Just a quick stay. Staff were lovely and helpful. Rooms were modern and immaculate.Genuine Expedia guest review
Bed was very hard but great power shower. Stayed with Bed + Breakfast deal but was astounded to be asked pay another €4 for a second cup of coffee for 2 (which wasn't very nice. Tea off too - think it's maybe the water in the area.Genuine Hotels.com guest review
Good Experience, Pompeii, Hurculenium and Vesuvious were amazing, although transport links need investigating before travelling.Genuine Expedia guest review
"The hotel was very nice and accommodating."
Hotel staff that showed us to our room was very nice but front desk staff could be a little more friendly.Genuine Expedia guest review
Nice modern hotel, room was very spacious and the balcony was a plus. The hotel featured beautiful gardens and nice patios. The staff was friendly and did there best to ensure our comfort. Hotel is closed to the ancient city of Pompeii, in fact the resort offered free shuttle to and from. The resort is also close to Mt. Vesuvius, Herculaneum and a 40 […] minute drive to the Amalfi Coast. Read moreGenuine Hotels.com guest review
"Superb hotel & staff"
Great hotel, staff could not do enough to make the stay more pleasurable, even helped with mix up with airport transfer. Food in hotel restaurant was again of great standard. Room was well presented and was of the excellent cleanliness. My partner had some issues with swelling of the legs (due to heat) staff looked after her making her comfortable at […] all times. As mentioned reception staff informed us of transfer car date and time and also contacted the company when we realized the date was wrong, one of the reception staff was on the phone for 30 minutes to sort the correct date, and passed fax confirmation on to us. Will definitely be visiting the Pompei Resort hotel again :) Read moreGenuine Expedia guest review
"We are very happy and satisfied of this hotel."
The hotel is very clean, and very comfortable and the staff is very nice.Genuine Expedia guest review
"Quirky but otherwise excellent hotel"
Pros: Hotel was very well situated and only a 20 minute walk from the ruins of Old Pompeii. Parking was free in the complex and WiFi was available throughout the hotel. The staff were impressively friendly at both the front desk and the restaurant, especially by European standards. The rooms were reasonably sized and certainly unique. Colour palettes […] that would be considered down right unusual among most hotels seemed to be the theme. Cons: The rooms had countless switches which didn't actually seem to do anything. Also, the shower was far too complex for its worth and seemed to only be usable by individuals under 6 feet. The breakfast, though tasty, was far too heavy on the sweets and pastries. Savouries, cereals, or fruits would certainly have been appreciated. Overall a very good stay and an excellent value for money! Read moreGenuine Hotels.com guest review
"Good place for a base."
We used the hotel as a base for exploring the area by car - and it was a great decision, the hotel made a good base for 4 nights. Easy drive from Naples airport and about an hour away from most of the attractions of that part of the coast. And the price was brilliant. Generally a nice hotel. As with much of Southern Italy not in a great area but not […] bad. Walking distance, about 15 minutes, to Pompeii site. Good bathroom, decent, if slightly small room. Balcony, small safe (too small for laptop). Clean. Pleasant communal areas, good car parking, relatively easy access from Autostrada. Best bit was the staff, who were pleasant and helpful. Read moreGenuine Expedia guest review
"Most Disappointing Four-Star Lodging in the World"
A more apropos description of this hotel would be "two-star hotel in drab, industrial location, poorly maintained, too far from attractions, staff apologetic but nice." If you're in an emergency situation, you will not actually be eaten alive by rats while you sleep and you will be happy to have found a way not to sleep in your car. Otherwise, keep […] looking. Read moreGenuine Hotels.com guest review
"almost a five-star hotel"
It feels like a five-star hotel. It is about 20 mins walk to the Pompeii ruins, though it is not very easy to find the hotel for the first time as the road signs are not clear. The facilities are very good. Staff are very enthusiastic.Genuine Hotels.com guest review
"A must if visiting pompei!"
A wonderful hotel. The staff are all very pleasent and helpful. Rooms lovely and clean, shower is amazing!!Genuine Expedia guest review
"Hotel is OK...but restaurant too costy..."
Hotel restaurant too expensive for what they offer. Room was small but clean & comfortable.Genuine Expedia guest review
"Very good hotel just 5 minute from the square"
Lovely hotel in an area which is just 5 minutes from a lovely square with restaurants and a beautiful church. Staff very helpful. Unfortunately a good 20-30 minute walk to the ruins of Pompeii which was the purpose of our visit.Genuine Expedia guest review
"great hotel for anyone"
Great hotel it stands out from the local hotels, the only thing is that out is just a tiny bit fat from Pompeii city centre but if you like walking like I do then it is not a problem. Breakfast menu could perhaps change from time to time but on the whole very good. Rooms are lovely and gardens well kept and the staff is lovely.Genuine Expedia guest review
The Hotel was average, but the food was very disappointing & very tasteless I sent mine back because the meat was very fatty, admittedly they did cook me another one which was much leaner but still didn't have much flavour. The reception staff were very unhelpful to us. We are very well travelled so know the difference.Genuine Expedia guest review
"Safe and very clean hotel... worth a stay."
Staff was very friendly and even walked us right to our room. ..... only improvement I would welcome would be a fan, as my wife is a very light sleeper that has become accustomed to white noise while resting... oh and we could here people walking in the hallway.. the tile hallway floors are very noisy.... we did have one issue with our door lock... […] it didn't lock after we closed it (uses the card keys) other rooms may have the same issue as I had pushed on other guest room doors on our floor and 2 others had opened too.... we fixed this by pushing the locking mechanism on the door frame, perhaps they simply stick .... Read moreGenuine Expedia guest review
"great friendly and clean hotel"
friendly and helpful staff, good breakfast , however you could only get one cup of tea, 2nd cup was charged( strange policy). otherwise very good , would recommend.Genuine Expedia guest review
"Great for couples for a relaxing holiday"
The experience was pleasing and enjoyable - staff were very friendlyGenuine Expedia guest review
"Nice family hotel"
Smart, modern hotel with very helpful staff. It is a bit of a hike to the nearest train station - not a problem in the mornings (when the hotel's free shuttle bus is operating) but can be a pain later in the day.Genuine Expedia guest review
"Absolute gem of a hotel"
Quality of service was second to none, the staff bent over backwards to ensure everyone had a pleasant stay. Room was compact but clean, neat and tidy and had a balcony with a good view. Lovely garden and ample parking space. We ate in the hotel most nights as, unlike many hotels we have stayed at, Pompeii Resort offered excellent value and variety […] in their set meal along with silver service. Drinks at the bar were also comparable with local bar prices. Only criticism is that they could have paid more attention to facilities for people with disa bilities; for example, the emergency pulls were either tied up out of reach of a seated person or the handles were inadequate. Notwithstanding this, the hotel has a good level of accessibility. Read moreGenuine Expedia guest review
"Fabulous hotel for stay inPompeii to visit old cit"
Excellent stay -staff spoke good English.extremely helpful and polite. Beautiful decor well appointed room and good size bathroom. Breakfast a little strange as mainly puddings!! Would most definitely recommend very easy access to new town Pompeii and also the ruins. The hotel arranged the most superb guide really brought everything to life. Most definitely […] wish to return. Read moreGenuine Expedia guest review
"good clean hotel"
Nice modern hotel, very clean but walls are paper thin - we had read reviews that told us this. Not much information in the room i.e. how to open the shutters, we struggled for ages until we found a switch that opened them. My daughter was impressed with the shower, I struggled to operate it - probably too technical for me! Breakfast was good with lots […] of variety. It is quite a walk from the hotel to Pompei but we did it quite a bit. Read moreGenuine Expedia guest review
"Nice hotel with staff who are eager to please"
Very nice staff who cooked us two very tired and hungry guests a meal even though the restaurant was closed!Great food and very reasonable prices indeed. Pompei town itself seemed to be closed and there was no where-we had a huge steak which was lovely! The hotel provides great sundries in the bathrooms and has one of those fabulous massage jet steam […] showers!! It is also very clean and in a quiet location just out of town-free shuttle bus provided.The staff really were very nice and eager to please. We would stay here again and would recommend it to couples or business travellers as probably not a lot to do there for children. Very good Read moreGenuine Expedia guest review
"a good hotel to stay at"
the hotel was very clean and tidy the staff were v ery helpful and friendly the room was very nice clean towels daily and very warm, breakfast was good plenty to eat and the evening meals offered good choice and the staff helpful and we enjoyed our stay and would go back againGenuine Expedia guest review
"Not as good as I would expect for a 5 star hotel"
This hotel is vastly overated. Definately not 5 star, the facilities were overated, for a 5 star hotel I would expect a much better buffet breakfast, theirs was very disappointing, I have had better in a 3 star. They also didn't have any laundry service which I would expect. Very convenient for Pompeii.Genuine Expedia guest review
Hotel staff very friendly, very helpful. Great breakfast and great location if you want to visit the ruins at Pompei or Ercolano. Only bad thing were our noisy neighbors, sound proofing isn't great and some guests were noisy (arguments in the corridor) Saying that there were 3 of us in the room and I was the only one who got woken up. I would stay here […] again if I was in the area, can't say enough good things about the staff...all great. Read moreGenuine Hotels.com guest review
Staff were very welcoming and helpful. Beautiful buffet breakfast each morning and a reasonably priced and substantial dinner. Room was beautifully maintained but a little hot overnight and we were not able to open the window!Genuine Expedia guest review
Very friendly staff made you feel special. Would book again.Genuine Hotels.com guest review
The staff were very helpful nothing bad to say about the stay great place we would stay again.Genuine Hotels.com guest review
The Pompei resort is a nice hotel and quite affordable. The continental breakfast is reasonably good.Genuine Expedia guest review
My son and I have just returned from staying at the Pompeii Resort (Room 211) and found the hotel exceptionally clean and comfortable. The rooms were simply decorated, there was little noise and the beds were very comfortable. The hotel is set in lovely gardens with great views of the mountains from your balcony. The staff are multilingual and are helpful […] and work really hard to make your stay an enjoyable one. The hotel provided a free shuttle bus to the station or the ruins which was really handy as it was a good 20-30 mins walk away. We stayed for 3 nights and chose to eat out most of the time as we were visiting all the cultural sites in and around Pompeii/Naples - however we wish now that we had eaten more at the hotel as on our final evening we ended up having the best meal of our holiday there. I would certainly stay there again if visiting Pompeii or the Amalfi Coast. Read moreGenuine Expedia guest review
"great hotel, quiet location at night"
hotel is located about a 15 minute walk from the main square and 25 from the ampitheatre entrance to the ruins. The hotel runs a courtesy bus to the main entrance at the station, but this seems to be where the tour groups enter, the entrance we used was nice and quiet. a taxi from station to hotel cost us 15 euro for 4 people, if you ring the hotel […] the courtesy bus may be available, we did not trust our Italian to ring and check. I have noticed other reviews where they have stated they did not feel safe walking the last distance to the hotel, we felt perfectly safe at all times. hotel restaurant had the best food, but we preferred to walk into the main square and observe the locals whilst eating. all in all a great hotel and I would have I hesitation in staying there again. Read moreGenuine Expedia guest review
"Tiny,tiny rooms....half size of normal"
There is no way this could be considered a four star property. The rooms are the smallest I have seen...with just the basics.Genuine Hotels.com guest review
"Great Unpretentious Hotel in a Friendly Town."
Stayed here for four nights, Lovely hotel with Palm Trees outside and Orange Trees on the Patio. Smart clean Hotel, bed very comfortable - not Squishy, but supportive. Excellent Shower, Simple but elegant room, lovely balcony with views of the mountains to the South. Only 5 mins walk to Town Centre, and 10 mins walk to ruins. Staff were excellent, […] spoke good English though we did try to speak a bit of Italian. Restaurant food good and reasonable price, don't expect elaborate food but ideal after a long sightseeing day. (Local Vesuvius wine excellent). Many thanks to to the excellent staff, in particular the Manageress Ornella, and the Maitre Michele and Aldo. We'll be back!! Read moreGenuine Expedia guest review
"Excellent service delivered with a smile"
The decor echoes the colors of the ruins in old Pompeii but the hotel is as modern as can be. The staff is wonderful, kind and helpful. They went out of their way to accomodate us and supply our needs. We used their shuttle several times and could not have asked for better service every time and always with a smile.Genuine Hotels.com guest review
"Great value for money"
We only stayed here for 1 night, in order to see the ruins, on our way from Amalfi to Rome. If we had realised how good the hotel was, we would have stayed an extra night. The meal in the restaurant was excellent value for money and saved us from having to go into town after having spent about 4 hours walking round the ancient site. We were also very […] grateful for the use of the shuttle bus on the morning of our departure to take us to the train station. Although it was only 10 mins walk away, the weather was horrendous and the roads were flooded in a few minutes, there was no way that we could have walked it. Read moreGenuine Expedia guest review
"Quirky hotel, minor faults but excellent staff"
Hotel decor is quirky, providing character. Whole hotel, including rooms, is clean and well presented. The staff were excellent - very friendly and helpful. In theory it offered a rooftop bar with hot tubs and a shuttle service to the Pompei ruins but neither were available when we stayed, which was a shame. Breakfast includes salad, cereal, bread, […] lots of cakes, fruit cocktail, yoghurt, fruit juice - more than adequate. However, unusually you only get one hot drink and have to pay if you want a second. This is a shame as it feels unnecessary. Parking at the hotel is free. From the hotel, it is a relatively long walk to the ruins so we decided to drive - eventually found parking for E10 for the day. Hotel restaurant offers evening meals but we felt that the choice was limited for vegetarians and it was relatively pricey. On our second night we ate at the Maccarrone Restaurant which is opposite the hotel and it was excellent - lovely food, wide choice, excellent service, good prices. Overall the hotel offered a good base for visiting the ruins and was good value for money (other than the evening meal) - we would use it again if visiting Pompei. Read moreGenuine Hotels.com guest review
"Comfort in Pompeii"
This hotel is friendly and clean. Two of the most important things i look for. Very easy to fine . Fabulous bathroom with power shower with jets, mood lighting and radio. Good air con which can be left on all night as it was very quiet. we enjoyed our two night stay here. Although, we didn't us their restaurant. We used ( O Primmo Ammore ) and had an […] amazing meal michelin class. Read moreGenuine Expedia guest review
"A relaxing stay!"
We spent 2 nights at the Pompei resort and thoroughly enjoyed our stay. The hotel staff are helpful and the hotel itself is clean and well presented. The location is its only slight downful with a 15 minute walk into the town centre. The pizzeria across the road was cheap, with loveky food and welcoming staff. Well worth a visit. We would have styed […] for longer if not continuing on our trip around Italy. Read moreGenuine Hotels.com guest review
"excellent option if going to Pompeii"
Staff were very helpful. Rooms are small but very well kept. Breakfast was included and very good, the cafe latte were great. This place is very good value for sure.Genuine Expedia guest review
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