"Cleanliness and service lacking"
I've stayed here before and have had excellent stays, this time was extremely disappointing. Front desk service upon check in was nonchalant and took about 20 seconds to acknowledge me after he got off of his cell phone. Upon getting into my room, there was toothpaste splatter above the sink, and the toilet seat was not cleaned (brown spots), which […] leads me to believe attention to detail is lacking in regards to cleanliness. I've stayed here on multiple occasions before but am considering not returning now. Read moreGenuine Hotels.com guest review
This hotel is beautiful. The rooms and bathroom were cleaned. Is aprox 12min to White House. Excellent.Genuine Expedia guest review
The hotel was clean and nice and in perfect location but the scent in the main lobby was overwhelming. Assume it was cleaner or something but very powerful. The room was nice and comfortable but there was a funky scent in there that I simply cannot say whether it was good, bad or what. Just funky. Overall though the hotels location was awesome. Anything […] you could need in walking distance and 15 minutes at most to all the sites. Read moreGenuine Expedia guest review
Clean room. Quiet, yet lively neighborhood. Cool staff. Kudos!Genuine Hotels.com guest review
"Can't Wait to go Back!!"
Our entire stay was perfect!!! It would be nice if the bar stayed open past 10 PM though.Genuine Hotels.com guest review
This is the 2nd time I've stayed at this hotel and will continue to stay here. The staff is very professional and helpful and the neighborhood is so quaint - many shops and restaurants. I gave a 4 on comfort because the bed did not feel or look like a King-sized bed.Genuine Hotels.com guest review
The Hilton Garden Inn - Shirlington is easily among the top five hotels in Arlington, VA. I'm only torn between a 4 or 5 for location. It's not located on a metro (subway) line, but there are bus routes and a hotel shuttle to connect you easily to downtown DC. The Carlyle Grand restaurant has been a Shirlington fixture for a couple of decades, but the […] food has only improved over the years. The staff was friendly, anticipatory and exceptionally competent. As a normal "resident" of upscale Marriott properties, I found this hotel more than adequate at far less cost. Read moreGenuine Hotels.com guest review
"Nice, within reasonable distance to DC"
Had some confusion about the shuttle service on the first day with an employee, but after that it worked out well. (why I didn't rate the overall rating as a 5, as well as the staff) Hotel shuttle picked us up from airport, and shuttled us to and from the Metro stop every day. Runs hourly. Definitely do NOT let the location keep you from staying here […] if you are visiting DC. Room was spacy, the reason I rated a 4 is because the bed was too soft. It has an adjustment button/option, but still was too soft (came home with a back ache unfortunately). Read moreGenuine Expedia guest review
Hotel is fabulous , but beware of the recommended driver. His prices are almost double.Genuine Hotels.com guest review
Whenever I am in the DC area I always stay here. The hotel is great and the location is better! The hotel is new and very clean. Free parking in the garage is a short distance away. Near the hotel are several restaurants and a few stores, including a grocery store.Genuine Hotels.com guest review
This hotel is in a great spot. The staff was great. The only knock on the entire stay was that they showed our room as checked out and tried to come clean it around 7:30am while we were still in there. The lady apologized probably a 100 times so not really upset about it, just its the only blemish on a pretty much perfect stay.Genuine Hotels.com guest review
Excellent customer service & huge comfy room. TV was a little small for the size of the room, but no big deal. Sheets & towels did have a stronger than normal bleach smell, but at least I knew they were clean! :) Absolutely loved staying in this cute location. Lots of places to walk for food, coffee, and shopping. Check out the Busboys & Poets right […] next door, Capitol City Brewing, and Carlyle! The Irish Pub is mediocre, at best - don't waste your time with so many other good options. The concierge told me Bb&P was comparable to a Panera, which is highly inaccurate. In her defense, she did mention she does not live or eat in the area :) Also, evidently there is a walking trail nearby which I did not utilize, but will on my next stay. The free wifi & shuttle service was wonderful. Read moreGenuine Expedia guest review
Very quick stay but hotel staff was friendly.Genuine Hotels.com guest review
"It was really nice, clean and convenient."
It was perfect for the one night stay. Private parking and friendly staff. The only thing is that we wanted room service when we got back but they close at 10pm. But we were told that the grocery store across the street was open 24 hours.Genuine Expedia guest review
"A much needed addition to Shirlington"
You'll need a car to get anyplace else from here but Shirlington is a cool area that needed a decent hotel.Genuine Expedia guest review
"Close to everything and super clean!"
This is the best hotel we have ever stayed in. It has set the bar for future hotel, stays. The place reeked of cleanliness!! The staff was very friendly. Above all that location is excellent. This hotel is located in a village with many restaurants, grocery store and a few shops all in walking distance. There is a wonderful fitness trail as well. Location […] is very close to DC, the mall, and offers a free bus to the metro and other locations. They also offer free parking in the parking garage. Read moreGenuine Expedia guest review
"Close to all events I came to participate in"
The room was clean and very comfortable. The hotel is located close to nice restaurants in a lovely part of town. The staff was very customer oriented and seemed to really enjoy what they were doing. My stay was a very pleasant experience.Genuine Hotels.com guest review
"amazing value and wonderful hotel"
The hotel had a nice lobby, the rooms were clean and big, and the service was good. Many people mentioned that it is in a really nice neighborhood and it is. There is an hourly shuttle to the metro station, with 24hr pickup from the metro station back to the hotel, the drive is only about 7 - 10 minutes or so. For business travelers perhaps this may […] be the best hotel due to it not being within walking distance of any metro station, but for a casual traveler this hotel is perfect. Overall, the hotel has superb value and I highly recommend it!!! Read moreGenuine Hotels.com guest review
My family and I went to DC for the first time, a little nervous about all the crime issues and different things. However, the hotel and town we stayed in was great. I would recommend this place to anyone, each day we would take the shuttle and then be picked up by them when calling. Everyone was very pleasant and the little Village surrounding the hotel […] was amazing. Great Margaritas at Guapos!! Enjoy them:) I would stay here again in a heartbeat, thank you Hilton Gardens for making my experience fantastic!!!!! Read moreGenuine Expedia guest review
"Booked by our daughter"
The hotel was "okay" in that there was plenty of room. Prices in the area were (we thought) high. The bathroom does not have an exhaust fan so be careful getting out of the shower as the floors are slippery. Also, the toilet seat was loose (I reported). I don't think we will be back to this hotel.Genuine Expedia guest review
"Arlinton Visit to Dad"
Mother in tow we set off from Mi to Arlington for a visit with Dad. From the moment of our arrival at this hotel until we left the team catered to our every wish - and mother can be very fussy. A terrific hotel staff to include the housekeepers, front desk and kitchen/waiters. We look forward to our next visit which is sure to include this wonderful […] hotel. Read moreGenuine Expedia guest review
Great location to restaurants and movie theatre. Parking deck right across the street as well as a grocery store.Genuine Expedia guest review
"Hotel Shuttle is the saving grace of the hotel"
hotel looks brand new, and next door to a lovely area of cafes, and bars. However If your planning to stay here while sightseeing in DC, it is not conveniantly located in walking distance to any metro station. The hotel has a free shuttle that leaves on the hour to the nearest metro station and will also drive you free of charge to anywhere within 5 […] or 10 miles (sorry cant remember) of the hotel. Which is fine except that people can reserve it, so it may not be avalible for when you need it, and when you call for a lift back from the metro station you could be waiting a while for it turn up. The hotel itself was brand new looking and breakfast is about $13 per person per morning. The beds though are really cool, you can turn a dial, and decided what you want between soft and hard. Read moreGenuine Expedia guest review
"convenient location next to DC with free parking"
The staff was incredibly nice and accommodating from the time I entered the lobby until the time I checked out. Upon arrival, I was given my parking permit for the garage. The room was very clean and spacious with enough closet space. It, also, had a refrigerator, microwave, and coffee pot to use if you wanted to make a meal. If not, there was delicious […] breakfast available downstairs. In addition, this hotel is located in a lively area of Arlington, where there are many restaurants and a fun nightlife. I would definitely recommend this hotel to any of my friends and family. Read moreGenuine Expedia guest review
"Clean, friendly, great location"
I stayed overnight with my 94 year old mother. The room was very clean and comfortable. The staff was friendly and helpful. I, personally, did not like parking in a parking deck a block away and on the 4th tier, riding the elevator alone. If I were younger I would think it a perfect place--lots of different places to eat within walking distance. A nice […] grocery store across the street. A movie theater around the corner. I would return! Read moreGenuine Expedia guest review
"Loved everything but one..."
The hotel is lovely and Shirlington is such a cute town.Genuine Expedia guest review
"Great Hotel, must stay!"
Perfect location to DC sightseeing, great location with plenty of access to walking trail, restaurants, theater, grocery store, and free parking. The shuttle service was fantastic, especially the promptness for the return trips. Drivers were very courteous. We would definitely stay again.......Genuine Expedia guest review
It's a five star One,i loved it and surly will come back again,location and neighborhood were great,shuttle to airport,reasonable price..Genuine Hotels.com guest review
"A lovely place to stay. Pool very small."
The area is very relaxed and welcoming. Family friendly. Parking is free in the multi storey. Lots of places to eat and a store on the corner. A free shuttle service runs to the subway station on the hour and pick up via a phone call. Great service.Genuine Expedia guest review
"Best hotel I've stayed at in years"
Everything was spotless, customer service was excellent, I normally don't comment, but this stay was greatGenuine Hotels.com guest review
"Hotel is clean and nice"
Good hotel we stay there twice a year. Always good service and cleanGenuine Expedia guest review
This hotel is in a very nice area with a lot of restaurants and fun things to do. Free shuttle to the metro was extremely helpful as well as the free parking in the garage across the street. My friend and I went for a girls weekend and had no issues with getting around the city or finding things to do. I will always use this hotel when I visit the DC […] area from now on. Extremely safe area also. Read moreGenuine Hotels.com guest review
We loved Shirlington and overall it is a perfect location.Genuine Hotels.com guest review
"Classy yet very affordable."
Nothing much. We only stayed for one night but if we ever come back to Arlington, I may as well prefer to stay at this hotel.Genuine Expedia guest review
Very lovely hotel. The area is charming.Genuine Hotels.com guest review
Awesome neighborhood and hotel. Lots of Cafe's and resturants to walk to. Grocery store across street. Wine store had a band and wine tasting Thursday nite. My family had a great time, not far from sites. We took metro one day and taxi the next. Would recommend taxi. Metro dirty and scary.Genuine Hotels.com guest review
"Nice hotel close to Reagan National. Free parking."
We chose this hotel because of the free transportation to/from the airport and for free parking while we traveled. Everything worked out well.Genuine Expedia guest review
I have spent 2-3 times as much at other hotels and not received half the service and satisfaction as I received at shirlington. This will be my go-to hotel when in the area in the future.Genuine Hotels.com guest review
"A most enjoyable stay"
The rooms are spacious and clean. Many great ammenities. The staff were gracious and helpful above and beyond normal expectations.Genuine Expedia guest review
This hotel was very nice. Located in a wonderful neighborhood, many resturants, also awesome 24 hr grocery store across street. Parking garage was across street behind condos. No problems left our truck there 2 days. Make sure you get your name on shuttle early in am, books up quick. Had to take cab one day to sites. Although it was a blessing in disguise, […] we took metro the day before and for 5 of us it was $38 round trip and 2 taxi's cost $22 each way and was much nicer. Metro is dirty and scary. Over all the 3 day sight seeing trip was good. Hotel very clean and nice and location close to sites and neighborhood awesome. If in dc again we will definitely stay at this location. Read moreGenuine Hotels.com guest review
"Very nice hotel"
The area is very nice tree lined walk ways, restaurants, grocery store, theater, and a beautiful hotel. We would stay there again. The drawbacks are no breakfast and the pool is very small. The shuttle to the airport was convenient and quick.Genuine Hotels.com guest review
"Nice place to stay"
After a little juggling with the front desk, they were able to accommodate our request for double beds as opposed to a king. The hotel is very pleasant and extremely convenient to many things.Genuine Hotels.com guest review
"close to relatives"
Very convenientGenuine Hotels.com guest review
"Clean Rooms and Friendly Staff"
The hotel is located in a great neighborhood, i.e. beautiful boutiques, great restaurants, and there's a grocery store just across the street. The hotel room was clean and with a very comfortable bed. The hotel staff were all very helpful and friendly. The shuttle was a huge plus as well as it dropped and picked us up from public transportation less […] than 2 miles away. Will definitely stay there again! Read moreGenuine Hotels.com guest review
"Nice Hotel with easy access to DC"
The hotel is nice and clean. It is situated in a great area so that you can easily walk to restaurants and bars and a world class theater (Signature Theatre). It is also located with easy access into DC. We will certainly stay here again.Genuine Expedia guest review
This hotel was very nice for the price. The area was very safe and new. Free parking and free shuttle to the metro was great. Very easy to get into the city. I will definitely stay here again when I go back down.Genuine Hotels.com guest review
"Great accommodating area"
My fiancé and I really enjoyed our stay here. We stayed in two hotels in DC within 3 miles of each other, while both were nice, by far this hotel was our favorite.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
"Excellent Hotel - I'm Coming Back"
Had a perfectly wonderful time. Lovely and professional man and woman at the front desk - helpful, kind, considerate. The room was very comfortable and immaculate. Coffee shop and bar staff were also very courteous and professional. The area is alive with good restaurants and shops, library, post office, a 24-hour grocery store, a park, etc. I usually […] stay in D.C. when I have to be there, but I intend to stay here in the future. One small thing: it is not near a metro station, as far as I can tell, but there is shuttle bus service. There is free coffee in the lobby for breakfast. Wish there were donuts, pastries or bagels, too. A friend recommended this hotel to me and I am glad I discovered it. Read moreGenuine Hotels.com guest review
"An amazing hotel!"
We arrived in the evening and were welcomed by the tree lined streets which were illuminated by thousands if twinkly lights!! Upon entering the Hilton we were welcomed by the warm helpful staff. The rooms, food and staff went beyond our expectations. A wonderful way to end an unforgettable week spent with friends!!Genuine Hotels.com guest review
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