New Concord Inn and Suites - Wisconsin Dells

I was happy with this location. We were able to sit in the grassy area in front of the hotel to watch the cars cruise past. We will stay at the New Concord Inn in the Wisconsin Dells again.

Genuine Hotels.com guest review

The room we stayed looked like the floor needed a good vacuuming and they didn't come and clean our room one of the 3 days we were there. When we went to the fornt desk to request some fresh towels for our room, there was no one behind the counter and we had to wait 7 minutes for someone to show up. Very disappointed in the service. The location was […] fairly decent to the attractions in the Dells but that was the best feature of this hotel. Read more

Genuine Hotels.com guest review

room was clean. they could use a few more employees. service was good but employees ae overworked. location good on the strip

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

These were last minute reservations that I got for pretty cheap. I read up on Trip Advisor and was mentally prepared to protect myself from the heebie jeebies by bringing my own sheetsa, towels, coffee maker, and lysol wipes. I still think it could be more fresh feeling in the motel rooms. That being said, we knew going in that you get what you pay […] for. Read more

Genuine Expedia guest review

it was not worth what I paid

Genuine Hotels.com guest review

When we arrived in the room, we found the toilet did not function. We told management and they offered us another room, but that toilet also did not function. Finally they just used a plunger in the original room and it was satisfactory. They rationed towels which I found distasteful. We had 4 people in our party and they gave us 4 sets of towels. […] What they didn't take into consideration is that they had a waterpark that did not provide towels so we were forced to use the towels from the room and then did not have any to shower with both after using the pool and for in the morning. They indicated we had to turn in the wet towels to obtain dry ones. Problem with that was that they closed the office at 9:00 and the pool was open until 11. When were we to exchange them? The office opened at 8:00 am and we had to leave at that time. We landed using our beach towels which were still damp. I understand that they had problems with theft, but why should we be penalized for someone else's morals. Read more

Genuine Expedia guest review

Better looking from the outside than the inside. adequate stay for one night. a few issues to deal with and a rate issue but all did resolved.

Genuine Hotels.com guest review

Prior to our stay, I did check out the comments about this hotel. One comment that kept coming up was the "odor" in the rooms. I did notice it, but it wasn't something that was so overpowering that I wouldn't stay again. (I've stayed in hundreds of hotels across the US, and there have been much worse!!) The pool area was great for our 2 kids. They […] both had a great time there. I rated the "comfort of the room" so low because of the odor, but MAINLY because the bed was VERY uncomfortable! All in all, I would make the sacrifice of a good night's sleep to stay here again. The price was reasonable and the kids had a great time! Read more

Genuine Expedia guest review

The glass in the door we entered was shattered. The room did not provide adequate soap. The room towels were used for the pool and then had to be exchanged at the front desk for new ones. Pool and all hotel services closed at 10:00 when the staff went home. On the positive side, the room was quiet and the hotel was well-located. Staff were generally […] helpful although the hotel seemed understaffed. Read more

Genuine Expedia guest review

Smell bad. I would not want to stay in this hotel again

Genuine Expedia guest review

i liked how close we were to most things but they never cleaned the room and only changed the bed sheets one time in the five nights that we stayed.

Genuine Hotels.com guest review

Nice spacious room with a decent pool. Grills and picnic tables provided. Gentleman at check in was very friendly.

Genuine Hotels.com guest review

Hotel was good for the price. outdoor pool is a little run down, and doors shut very well. But good for the price.

Genuine Hotels.com guest review

The experience was great. Everybody was very nice to us. The kids loved the pool because it had a water slide.

Genuine Expedia guest review

I think that it was a very pleasant stay, the staff was friendly, and they were very helpful when needed.. Definetly stay there again, in the future..

Genuine Hotels.com guest review

We were frozen out of another hotel on our way and they were accomodating and informative. Even though the hotel was full, it was relatively quiet.

Genuine Hotels.com guest review

The rate on this hotel was reasonable for the area. I can say that I was a bit disappointed however at the condition of the facility. It is very worn and does not appear to be well maintained. Our room was on the 3rd floor. The first day we arrived, the 3rd floor hallway from the elevator to our room was aweful hot and muggy. The room had an overpowering […] flowery smell to it and I ended up going to walmart to buy pet odor products to remove whatever smell was in the room. It came back each day, so it is embedded in the carpet I think. They only provide you with soap, so be prepared to bring your own shampoo for your trip. They also do not have a coffee pot in the rooms, but oddly enough, they have a microwave. We would have used the coffee pot, but did not use the microwave. The faucet connected to the sink would only provide a drip of cold water, in order to get any water pressure, you had to have it on warm to hot water. Thus, we brushed our teeth with hot water. If you just want a place to put your head and don't care about ammenities or upkeep, then this is a fine place for you. The pool was decent and the kids had fun on the small water slides they had. We did get free park passes to Chula Vista with our stay which was a big bonus for us and much appreciated! Read more

Genuine Expedia guest review

Great price for a clean, quiet, comfortable hotel close to everything in the Dells. We didn't use the pool area but it looked really nice. Staff was efficient and helpful. They've done some great upgrades since my last stay over a decade ago. If you are just looking for a clean place to stay at a good price, this is the place!

Genuine Hotels.com guest review

Staying there on a weekend with high humidity and in the highs of 90... not happy that the bathroom did not have an exhaust fan.

Genuine Expedia guest review

I didn't like the stay at this hotel as I have a toddler and they didn't have the thing on the doors to flip open so the door can't be opened and the dead bolt lock was broke it came completely out. We had no hot water and everything is very outdated. There carpet was damp in our room when we got there. There was burn holes in the sheets on our bed. […] I will never stay at this place again! Read more

Genuine Hotels.com guest review

Room was clean,bathroom was okay ,overall satisfied.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I requested a roll away bed but they never were able to get us one.

Genuine Expedia guest review

There was a refrigerator and microwave in the corner. Opened the microwave, had the most horrible stench like a rotting carcass. Was disgusting. There was no coffee pot, and the lobby (with the coffee pot) didn't open until 8:30 ish in the morning. The pool room didn't open until they strolled in either. Stuck money in the dryer to dry swim clothes, […] money dispenser got stuck, dryer didn't work. No snacks, no breakfast items-nothing. The hair dryer quit midway drying my hair. if you want a basic place to sleep and leave, that is the only option with this hotel. Over charged for what's it's worth. Read more

Genuine Expedia guest review

Wish they had seperate shampoo and conditioner. Needed a coffee make! Overall good for its price

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

while service was good, the room was dissatisfactory. floor had spots on it, the heater didn't work at all. the knob was removed from the heater and we couldin't control the temerature. otherwise the stay was good.

Genuine Hotels.com guest review

It was a decent hotel for the price. It was in a central location which made it great to go sightseeing. The indoor waterpark was great for the kids and they loved it.

Genuine Hotels.com guest review

No hotel staff after 9pm. No manager on duty to contact in the event of an emergency. Could not get an extra towel for our son. Had to got to the front desk several times to request towels. No housekeeping after 5 pm. Hotel front desk staff was dressed in summer shorts and t-shirts and were not professional.

Genuine Hotels.com guest review

After spending our first 2 night our vacation in the Dells at Mount Olympus - Hotel Rome, it was a welcomed change checking into the New Concord Inn. We had a 2 year old and a 6 year old. The slides at the Concord satisfied both of them and us parents as it was much easier to keep track of the kids and enjoy ourselves at he same time.

Genuine Hotels.com guest review

Not fun, rooms were ok. But basic things were missing no shop in bathroom shop dispenser. No shamoo, conditioner etc. Etc. Bathroom floor was not clean enough.

Genuine Hotels.com guest review

I'm not impressed with how out-dated and unclean the hotel was. The stay was worth half as much as I was charged. Will not go back to the hotel. Ever.

Genuine Hotels.com guest review

THIS HOTEL WAS GREAT I HAD 16 KIDS AND 5 ADULTS WITH ME AND THEY ALL HAD A GREAT TIME, THE ONLY THING IT WAS MISSING WAS THE CONTI. BREAKFAST, BUT OTHER THEN THAT THE PRICE AN LOCATIION WAS GREAT. THE GIRLS CANT WAIT TO GO AGAIN NEXT YEAR AND WE WILL BE STAYING AT THE CONCORD INN THANKS AGAIN FOR A GREAT STAY

Genuine Hotels.com guest review

Good value for the $ near all the fun

Genuine Hotels.com guest review

Despite calling itself the "New" Concord Inn, there's a lot of vintage at this place. Furthermore, there was a leak in the ceiling of our unit, by the window. That said, it was tolerable for the price, for one night, without kids.

Genuine Expedia guest review

Smell sour, rooms don't look at all like the photos on like. Ask for an iron when received it was dirty - the table top ironing board torn & dirty. No one on duty at nite in the office.

Genuine Expedia guest review

The hotel is very outdated and smelled funky in the hallway. Im glad we only slept there and spent the rest of our time out. Very unprofessional at the front desk in appearance. I would not recommend staying here.

Genuine Hotels.com guest review

I rented two rooms for the night of April 6, 2011. When we got to the hotel at 3pm, the hotel was locked and after pounding on the door and being let in I was immediately told that they didn't have a reservation for our two rooms. I had booked the room on hotels.com and was worried something online didn't go through. However, after checking for 5 minutes […] the guy said that I did have two rooms. We were first given one room that didn't even have a toilet seat. It was laying on the floor in the bathroom. The rooms were a bit musty smelling and could have used a dusting. The guy gave us another room, but didn't have an outside door key for that room... The pool was nice and pretty warm. The kids pool was absolutely freezing. The hot tub was hot, but the chemicals were so strong that after a few minutes in the pool or hot tub everyone's eyes were burning and blood shot. In the morning we couldn't find a staff member and the front desk area was locked with a phone number to call in case of emergency. The pool was suppose to open at 9am, but I didn't find a staff person until around 10 and then it was too late for us to attempt the pool again. In the hotel's defense we were when we got there that they were remodeling the first floor and so put us on the second floor to keep us away from the noise and mess. The guy at the desk said they had just bought the place and were fixing it up. He also said that many of the cleaning staff hadn't shown up after a busy weekend, and so that was why he didn't know about the toilet. The location was nice and handy right on the Parkway, and the price was good, but not that good. If I had to do it again, I would go somewhere else and maybe give this place a shot again in a year or so. Read more

Genuine Hotels.com guest review

Going thru a management switch....., crap everywhere and no phone service. Actually left 5 minutes after checking in.

Genuine Hotels.com guest review

Okay room- pillows were really flat and room kind of run down. Towels are kinda small. Indoor pool is pretty awesome has slides and a hot tub. Price was pretty cheap so I guess pay for what you get.

Genuine Hotels.com guest review

A great value for the money. I'm on a budget, travelling with 3 small children. 2 beds with plenty of room to walk around, a working TV, refrigerator, and microwave in-room, a fun play area at the pool + hot tub, and very clean... all that I had hoped for. Plus, very coveniently located within Wisconsin Dells (Kalahari, Wilderness, outlets, etc.). Would […] definitely stay again. Only thing I'd change next time: Bring my own pillows. Read more

Genuine Hotels.com guest review

Very close to all attractions in the Wisconsin Dells.Would we stay again ? Yes and No--reservation was correct and honored--Pool closed due to chemical issue. Came back in the evening and the entire front office/front door were locked and dark. So no idea as to what to do in case of emergency--no phones in room with any instructions either. Hotel somewhat […] dated--room clean-bed comfortable for the most part. Read more

Genuine Hotels.com guest review

It's not a fancy hotel by any means, especially when compared to others in the area. There are very few complimentary items. However, it was very clean. The staff was pleasant. The lack of even a continental breakfast may turn some off, but you can't beat the price.

Genuine Hotels.com guest review