"Great place to stay"
We stayed for 3 nights and it was a good experience. The hotel staff did everything to make our stay more comfortable.Genuine Expedia guest review
We spent a quick night on our way to our destination. This hotel was extremely clean, well-maintained, and the staff were all friendly and knowledgeable. The breakfast was great and provided many options. By appearance, this hotel seems brand new and clean.Genuine Hotels.com guest review
Very happy with Holiday Inn Express so far!Genuine Hotels.com guest review
The staff was polite and the hotel was comfortable. It was quiet and close to restaurants and stores. We travel with our twin 20 month old children, they enjoyed their stay. We would stay here again!Genuine Hotels.com guest review
"Holiday Inn Express Cicero is Superb!"
Excellent hotel! We stayed in an Executive suite even though I had only booked a standard double queen room. Not sure why we got that room but it was wonderful! Very spacious with extra sink, almost full size referigerator, large table with three chairs in addition to a desk and upolstered chair with ottoman. The breakfast was great and the lady working […] at the breakfast was very friendly and accomodating. The sausage gravy and biscuits were as almost as good as Bob Evans. Read moreGenuine Expedia guest review
Clean and friendly.Genuine Hotels.com guest review
"Great place to stay"
The accomodations were excellent. The pool was a comfortably cool temperature. The staff was friendly and helpful. Fanny, The attendant in the breakfast area was particularly friendly and helpful.Genuine Expedia guest review
Excellent!Genuine Hotels.com guest review
"Great place to stay"
I just thought that the service was EXTREMLY superb! It made me think "next time we come to Syracuse I think we should come here." My favorite part about coming to Holiday Inn Express was that you made our stay the best!Genuine Expedia guest review
"Nice hotel for a short stay"
Nice hotel to stay in. Staff very friendly and a very clean comfortable hotelGenuine Expedia guest review
"Off the beaten path, decent place to stay"
This HIE is in a relatively easy to get to area but is a bit off the beaten path. It is in Cicero north of Syracuse but within easy driving distance to major attractions. It is in a quiet location and despite being right next to the highway you really couldn't hear the traffic. The staff was very friendly and helpful (especially Greg at the front desk). […] The room was clean but had several non-functioning items 1) bathroom vent inoperable, 2) bathroom door lock didn't work, 3) bathtub drained VERY slowly, 4) outlet in main room didn't work (didn't find that out until next morning and my phone wasn't charged), 5) ice machine on 4th floor didn't work the entire time of our stay. The hotel looked brand new so these issues are somewhat surprising to me. The breakfast was the typcial HIE breakfast but it wasn't stocked as full as most HIE locations. I think the occupancy rate was low during our stay and they just weren't making as much food as a location with full occupancy would. All in all though it was a decent place to stay and the price was right. I would stay there again. Read moreGenuine Hotels.com guest review
Was a good hotel right off Interstate 81 the only poor thing was there aren't many resturants options that are close by. Very CleanGenuine Hotels.com guest review
"Our family enjoyed its stay"
I traveled with two children (age 8 & 9). We found our room to be very clean and quiet. Our children enjoyed the pool very much. The breakfast was wonderful. The dining room's staff was very attentive and eager to help. Customer service was A+. We plan to return to this hotel again and again.Genuine Expedia guest review
My daughter and I enjoyed ourselves tremendously and wished we were able to stay longer.Genuine Expedia guest review
Room was immaculate and comfortable. Excellent shower pressure. All around GREAT stay!!Genuine Hotels.com guest review
"Just an overall great stay!!!"
Took our family here on a mini vacation and we had a great time. Kids enjoyed the pool, the staff and service was spectacular. Breakfast was beyond any free hotel breakfast I've ever had and great server to boot. The lady working in the buffet area was amazing with the kids and made breakfast fun and enjoyable. Can't say enough about how pleased we […] were Read moreGenuine Hotels.com guest review
"Holiday Inn Express close to airport"
At the last minute I decided to spend the night due to picking my daughter up at the airport at midnight. The hotel is fairly new so the rooms are clean and up to date. There is ample room and very easy to acess off from Intertate 81.Genuine Hotels.com guest review
"Tournament bass fisherman's pick"
We stayed at this hotel fro the BASS Open at Lake Oneida. It was perfect. Ample parking in the adjacent parking lot. Tons of plug-ins. Breakfast everyday, including tournament days. I'd love a fridge in the room, but, other than that, and the price, it was the PERFECT tournament stay. A little pricey, but, hey - you get what you pay for. Gander Mtn […] is right next store and is loaded with gear - tons for a Gander. A little short on restaurants in the area, though... Read moreGenuine Expedia guest review
"Holiday Inn Express in Cicero"
Clean, friendly hotel. Very new and it shows. The ONLY negative was the noise level coming from the parking lot in the middle of the night.Genuine Hotels.com guest review
"New Cicero Hotel"
The hotel was difficult to find. They have a specific "gps" address that is not listed online, and the driveway is not well lit on the way in. The hotel itself was wonderful. Very comfortable bed, well kept, clean room. Very impressed.Genuine Hotels.com guest review
Was nice and clean. Breakfast was ok I have had alot better.Genuine Hotels.com guest review
"The Holiday Inn Express in Cicero, NY was terrific"
I really liked the Holiday Inn Express in Cicero. I plan on using it whenever I visit Syracuse. I felt the room was ultra clean and comfortable. I was shocked by the size of my room and the mini kitchen. The location was easy to find and return to Syracuse for business. I also felt it was in a very safe area with gas and food close by. Even the free […] breakfast was better than most hotels! The staff was friendly and willing to answer questions. Good job H.I.E.! Read moreGenuine Hotels.com guest review
Wonderful beds and pillows, so we all got a great night's sleep. Pool was refreshing and clean and staff at front desk and breakfast room were VERY nice and helpful, especially Fanny.Genuine Hotels.com guest review
would definetly stay here again. everyone was friendly and helpful. enjoy morning breakfast with the lady that worked there.sorry i didnt remember her name.Genuine Hotels.com guest review
Clean and quiet. Very nice.Genuine Hotels.com guest review
How can you go wrong with a cracker barrel in the same parking lot. A+ All aroundGenuine Hotels.com guest review
We stayed at the Holiday Inn Express for 2 nights with a late checkout the day of our departure. The staff was very friendly & the hotel was clean as well as conveniently located. My only complaint was that we could hear footsteps of other guests to well. Whether in other rooms or in the hallway. I would however pick this hotel again when we return […] to that area next yr. Read moreGenuine Hotels.com guest review
"Good location north of Syracuse"
Very easy to get to and a nice clean hotel.Genuine Hotels.com guest review
Excellent service. The front desk was most helpfulGenuine Hotels.com guest review
"Very nice stay! Good breakfast, great bed!"
Overall great stay. Our room was clean, the beds were very comfortable. The only thing the room lacked was a refrigerator.Genuine Hotels.com guest review
The hotel is 1 1/2 years old and still well maintained. The decor was above average. The room needed a good cleaning on the floors. Our room was never vacumed, and the bathroom floor needed a good cleaning in the corners. But overall the hotel is very nice and in a quiet area. Unless your GPS is updated it wont find the hotel. I would recomend this […] hotel even for the pickier client like me. Read moreGenuine Hotels.com guest review
"no maid service"
We stayed two nights and we were very surprised that our room was not serviced while we were out all day. We had to get clean towels from the front desk. For the cost of the room, we thought they should have maid service daily.Genuine Expedia guest review
Very clean hotel and rooms. Easy access to RT81. The staff at the front desk were very friendly and called our room to make sure everything was alright. The room was clean and comfortable. I would stay here again when in the Syracuse area.Genuine Hotels.com guest review
"Front desk is the only downfall"
Overall, the hotel was very good. The only bad point was two of the front desk clerks. We had a third person joining us for the last two days of a four day stay. The morning of their arrival, we requested a roll-away from the front desk. The clerk there said that they were all available, and would just wait for someone to cover the desk so that he could […] deliver it to our room. FIVE HOURS LATER... still no roll-away. We, again, visited the front desk, where the same gentleman gave us a lot of excuses that never really added up before assuring us that he'd make sure that it was done while we were out (he even wrote a note in front of us). When we returned later night, it still was not delivered. For the third time we visited the front desk.... There the lady that took over for the original gentleman gave us even MORE excuses. Never once did she apologize for the mix-up. As a former front desk employee of a Holiday Inn Express, I got offended by that. When I mentioned it to her... still no apology. She even was a little condescending to me. Overall the stay was good. Great breakfast, clean hotel, very new! No hot tub, but that's alright. Just hope that you don't have an issue that the front desk would have to take care of. Read moreGenuine Hotels.com guest review
"enjoyed our 2 days visit"
Totally enjoyed our visit, Drove to the outlets in Waterloo, about 50 Km away, also drove into Syracuse. The Holiday Inn Express was very clean and the breakfast excellent. Our kitchen hostess, Fanny, was so friendly and gave us a wonderful service. We hope to be back soon.Genuine Hotels.com guest review
"Nice large room"
Room was comfortable and clean. Hotel was close to shopping in syracuse.Genuine Expedia guest review
"Staff was wonderful and helpful. close to shopping"
The lady working the hotel breakfast was very friendly, helpful, and fantastic. She made it very warm and inviting, and had a great personality. Pool was nice and clean. Great location, for shopping. We loved our stay there and will be backGenuine Expedia guest review
Ok. Room could use small fridge. Brkfst basic. Have had better at other chains. Front desk staff very nice and helpful.Genuine Expedia guest review
Very Clean friendly staff specially the lady at the breakfast and Christean at front deskGenuine Hotels.com guest review
"great for reasonable family stay"
Very clean. Excellent complimentary breakfast! The staff were very friendly. Microwave in room was really handy. Only negative is that the indoor pool was too chilly.Genuine Expedia guest review
We utterly enjoyed itGenuine Hotels.com guest review
Only there for one night but had a great stay. The hotel and room were very clean and the staff was excellent. I would recommend this hotel.Genuine Expedia guest review
Lovely hotel. Good room sizes & clean. Close to Lake Oneida where we had a lovely meal at Borios which was right on lake. Recommended by receptionist at hotel. Our boys loved the hotel pool & was great to have a nice breakfast included. Only stayed 1 night enroute to NYC but would have visited Syracuse if we'd had time.Genuine Hotels.com guest review
"Well worth Your money"
Very convienient. Good value for Your dollar.Genuine Hotels.com guest review
This hotel is SUPERB, we have stayed here twice now and will keep on staying here in the future. The rooms are big, beautiful, confortable, and clean....a must stay!!!Genuine Expedia guest review
I could have stayed near Syracuse as the hotel was no so close to Oneida Lake. Near Hwy 90 would have been a better choice in terms of price and convenient.Genuine Hotels.com guest review
The hotel staff was super friendly and courteous.Genuine Hotels.com guest review
"Good value for money"
Very nice hotel and helpful staff.Genuine Hotels.com guest review
"Great place For Bed and Breakfast"
Me and my Family stayed at this place for a night and continued our journey next day in the morning.......We wokeup and did some shopping at Destiny USA and found some very good deals.But this place is about 50Km away from Waterloo outlets ....so could not get advantage of outlet malls. Break fast was amazing and Breakfast lady FANNY was great soul […] and her only goal in life is to spoil the guests at breakfast and make sure that they leave breakfast area satisfied, full and Fat :) .... God bless her. Read moreGenuine Hotels.com guest review
"Just Like Home"
Great location for shopping trip stay from Canada. Will also use again for Park,Stay & Fly for winter vacations. Located on same parking lot as Gander Mountain and next door to a Cracker Barrel restaurant. Our only complaint was the indoor pool water was too cold !!! Brrrrrr!!!!. Fantastic job and wonderful conversion with the Breakfast Room lady ! […] !!! Read moreGenuine Hotels.com guest review
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