"Fit a family of six in one room"
Our family of six stayed in a suite with two queen beds and a pullout couch. Although a little cramped at times, it worked out quite well. Everyone had a place to sleep and the kids loved the pool. The hotel staff was very nice and helpful. The only odd experience was when our toilet became clogged. I went downstairs to report the incident and the […] manager on duty told me she would meet me at the room. I went back to the room and she arrived just a couple of minutes later. This is the weird part: she came with a plunger and then handed it to me. I've plunged my share of toilets, but never before at a hotel. It was late and I wanted to go to bed, so I plunged the toilet. Read moreGenuine Expedia guest review
"very good for business stop"
very clean and comfortableGenuine Hotels.com guest review
"Daughters wedding weekend"
Fanny, your server in the breakfast area was outstanding. She gave attention to the guests as if they were family. What an asset she is to your organization. Score of 10 on a scale of 1-5. Can't get any better than that!Go Fanny!Genuine Hotels.com guest review
"Very nice breakfast lady"
We stayed two nights, and had a comfortable and convenient location for a family wedding. We especially enjoyed the lady who runs the express breakfast, Fanny. She is warm and funny, and super focused on her customers. I have travelled a lot, and never have experienced such a nuturing person in the breakfast room We will go back just to see her.Genuine Hotels.com guest review
Very nice low budget friendly hotel. Clean friendly staffGenuine Expedia guest review
"Awsome place to stay."
The staff were all very friendly and helpful. I have not had an experience like this in years. The hotel was clean, well maintained. The only two downsides were: The elevators are at one end of the hotel instead of in the middle, and the depth of the pool was only 1.5m.Genuine Expedia guest review
"good hotel but not near anything"
the staff was very pleasant , helpful, and accommodating. They do need to keep up with light bulb changes. Not near anything to do for fun. But then there isn't anything really to do in Whole area.Genuine Hotels.com guest review
"Holiday Inn Express in Cicero NY"
Everyone was so helpful and friendly! The rooms were immaculate and the breakfast was incredible! I will definitely stay there again. Loved it!!!Genuine Expedia guest review
hotel was very nice , but the bath room counter top was not clean on checkin , the kitchen area had pizza chesse and tomatos on counter in frount of microwave , and something was spilled in fridge from previous guest , house keeping came on second day and allso missed it ,seems like a pattern . very nice hotel , needs new house keeping staff !!Genuine Hotels.com guest review
Overall, very good. Would have like a fridge in the room. Morning hostess was excellent.Genuine Hotels.com guest review
"Good quality hotel"
We stayed here for a night after going to a Syracuse lacrosse game. Our room was clean, comfortable, no problems at all. Hotel was right off the highway, about 15 minutes away from Syracuse. A bit tricky to find as the GPS got confused but you just had to continue down the road to get to the driveway. We didn't use the pool but the continental breakfast […] was one of the better ones I've seen with a lot of variety. Read moreGenuine Hotels.com guest review
"convient for shopping in Syracuse"
Nice stay --I did not like $1.00 charge on my CC, thouht thta was cheesy..Genuine Hotels.com guest review
was cheaper than other hotels in the area (syracuse). hotel looked new. the breakfast was great.Genuine Hotels.com guest review
Very clean throughout hotel. rooms are spacious but beds a little to soft for my comfort (minor deal). pool looked decent and breakfast area was roomy and food looked good. I ate at Cracker Barrel instead which is right next door. easy access to 81 and near all Syracuse key spots with a quick drive.Genuine Hotels.com guest review
"Clean and quiet"
The hotel was clean and very quiet. Everyone was extremely helpful and we will definitely be going back there again soon! My two small children (7&4) both enjoyed the pool and continental breakfast.Genuine Expedia guest review
"Review of a very quick overnight stay"
The hotel appears to be fairly new. It was clean and although we were only there to sleep, and didn't spend any other time there, we were comfortable and would recommend this hotel to friends and familyGenuine Expedia guest review
"What more could I ask for?"
Booked this hotel the night before on Expedia. I realized that I needed a room in Syracuse to catch an early flight in the morning. Hotel was good and comfortable but what made this a great value was the breakfast. I boarded my flight that morning with a full stomach. What more could I ask for?Genuine Expedia guest review
I booked this hotel because it was convenient to the event I was to attend. After booking, the event venue changed, but I decided to stay here anyway. The Desk manager was kind enough to help me find directions to the new venue. I am happy we stayed here, My husband was happy to be staying accross the parking lot from Gander Mountain. The accommodations […] were clean and up to date. I would stay here again. Read moreGenuine Hotels.com guest review
We were taken advantage of! Car broke down on I-90.Car towed to Cicero NY to dealer. Tow truck dropped us at Holiday Exp. AAA set it up - hotel not covered by AAA, however. Breakfast bar only, no meal service. Hol. Exp. Van "airport" only no area service to car dealer or rental car office - all same distance from this hotel. I called to front desk for […] Taxi in the AM to get to Hertz office, Front dDesk could not call a cab just gave us the phone no. to call myself. They are charging Crowne Plaza rates for Hol. Exp. It stinks! Read moreGenuine Hotels.com guest review
This hotel is a typical HI Express. Clean, comfortable, convenient with competent, friendly staff. It was what we expected.Genuine Hotels.com guest review
EVERYTHING GOOD, COMFORTABLE BED, BUT NO INTERNET ACCESS AND PERSON AT DESK WAS CONDESCENDING WHEN I ASKED ABOUT THE INTERNET ACCESS, HE STATES WELL I CAN GET IT ON MY SMART PHONE! I CAN TELL YOU AS A RADIOLOGIC TECH THAT USES DIGITAL AND WIRELESS AND ETHERNET PORT ACCESS EVERYDAY THAT WAS NOT THE ANSWER THAT I THINK ANYONE WOULD WANT TO HEAR! INSTEAD […] HE COULD OF STATED THAT HE UNDERSTANDS MY ISSUE AND I WILL TRY TO RESOLVE IT OR FIND SOMEONE WHO CAN. I JUST NEEDED TO CHECK MY FLIGHT, I KNOW MY MACBOOK WAS O.K. BECAUSE I WAS JUST ON THE WIRELESS INTERNET AT THE AIRPORT ABOUT 1 HR. BEFORE THAT, THANKS FOR YOUR TIME... Read moreGenuine Hotels.com guest review
Good but pool was coldGenuine Hotels.com guest review
The Hotel is Excellent and would recommend it to anyoneGenuine Hotels.com guest review
Very helpful staff. I will return aagainGenuine Hotels.com guest review
We reserved a queen suite and were very pleased with the room. It was spacious, modern looking, and most important of all, spotless. The entire hotel is a non-smoking facility so you don't have to worry about your non-smoking room smelling like a smoking room. We left another hotel two nights early for that very reason.Genuine Hotels.com guest review
We had a good stay. Overall, the hotel apparented to be very clean. The room was comfortable and spacious. The pool area was very clean and well supplied with towels. The staff was very friendly and helpful. We will probably stay here again. The breakfast was good but not well supplied. We had to wait a while for some items even though they were not […] overly busy at the time. Read moreGenuine Hotels.com guest review
Perfect for me neighborhood was greatGenuine Hotels.com guest review
Our family stayed here to go to the State Fair. It was not too far away and conveniently located right off the highway. The staff was very friendly and the room was clean. The pool was clean. A friend of ours stayed at a hotel closer to the fair and their car was broken into. This was a safe location and if you are going their to fish it is conveniently […] located across the parking lot from a HUGE fishing store. Read moreGenuine Hotels.com guest review
"Good hotel, good service"
We liked our stay.Genuine Hotels.com guest review
"Decent hotel, bad room"
Pros: affordable, comfortable, quiet, breakfast buffet was decent and well stocked, pool looked clean and well maintained, clean halls and relatively modern decor. Cons: location was not good, only a cracker barrel restaurant next door, but can't walk there without going out and around the adjacent gander mtn parking lot, the gander mtn store has a […] giant white sign that blazes into the windows which the privacy shades do little to drown out, there looked to be feces on my shower curtain (gross), there were bottle caps and pills (hopefully OTC?) on the floor in my room. Read moreGenuine Hotels.com guest review
Great place to stay. Wish the price was a little less.Genuine Hotels.com guest review
"right off 81"
Hotel was acceptable, but breakfast was not very good and for the price there are better choices.Genuine Hotels.com guest review
"Most Convinent Location"
Perfect and new conditions about the hotel and it's rooms.Genuine Hotels.com guest review
"Ladies Getaway Weekend"
We were 4 ladies on a getaway weekend. We were all very pleased and sorry that we didn't take 2 nights.Everything was great and the breakfast was great. The room was very roomy .Will do this more often.Genuine Expedia guest review
"Great place to stay"
We stayed for 3 nights and it was a good experience. The hotel staff did everything to make our stay more comfortable.Genuine Expedia guest review
We spent a quick night on our way to our destination. This hotel was extremely clean, well-maintained, and the staff were all friendly and knowledgeable. The breakfast was great and provided many options. By appearance, this hotel seems brand new and clean.Genuine Hotels.com guest review
Very happy with Holiday Inn Express so far!Genuine Hotels.com guest review
The staff was polite and the hotel was comfortable. It was quiet and close to restaurants and stores. We travel with our twin 20 month old children, they enjoyed their stay. We would stay here again!Genuine Hotels.com guest review
"Holiday Inn Express Cicero is Superb!"
Excellent hotel! We stayed in an Executive suite even though I had only booked a standard double queen room. Not sure why we got that room but it was wonderful! Very spacious with extra sink, almost full size referigerator, large table with three chairs in addition to a desk and upolstered chair with ottoman. The breakfast was great and the lady working […] at the breakfast was very friendly and accomodating. The sausage gravy and biscuits were as almost as good as Bob Evans. Read moreGenuine Expedia guest review
Clean and friendly.Genuine Hotels.com guest review
"Great place to stay"
The accomodations were excellent. The pool was a comfortably cool temperature. The staff was friendly and helpful. Fanny, The attendant in the breakfast area was particularly friendly and helpful.Genuine Expedia guest review
Excellent!Genuine Hotels.com guest review
"Great place to stay"
I just thought that the service was EXTREMLY superb! It made me think "next time we come to Syracuse I think we should come here." My favorite part about coming to Holiday Inn Express was that you made our stay the best!Genuine Expedia guest review
"Nice hotel for a short stay"
Nice hotel to stay in. Staff very friendly and a very clean comfortable hotelGenuine Expedia guest review
"Off the beaten path, decent place to stay"
This HIE is in a relatively easy to get to area but is a bit off the beaten path. It is in Cicero north of Syracuse but within easy driving distance to major attractions. It is in a quiet location and despite being right next to the highway you really couldn't hear the traffic. The staff was very friendly and helpful (especially Greg at the front desk). […] The room was clean but had several non-functioning items 1) bathroom vent inoperable, 2) bathroom door lock didn't work, 3) bathtub drained VERY slowly, 4) outlet in main room didn't work (didn't find that out until next morning and my phone wasn't charged), 5) ice machine on 4th floor didn't work the entire time of our stay. The hotel looked brand new so these issues are somewhat surprising to me. The breakfast was the typcial HIE breakfast but it wasn't stocked as full as most HIE locations. I think the occupancy rate was low during our stay and they just weren't making as much food as a location with full occupancy would. All in all though it was a decent place to stay and the price was right. I would stay there again. Read moreGenuine Hotels.com guest review
Was a good hotel right off Interstate 81 the only poor thing was there aren't many resturants options that are close by. Very CleanGenuine Hotels.com guest review
"Our family enjoyed its stay"
I traveled with two children (age 8 & 9). We found our room to be very clean and quiet. Our children enjoyed the pool very much. The breakfast was wonderful. The dining room's staff was very attentive and eager to help. Customer service was A+. We plan to return to this hotel again and again.Genuine Expedia guest review
My daughter and I enjoyed ourselves tremendously and wished we were able to stay longer.Genuine Expedia guest review
Room was immaculate and comfortable. Excellent shower pressure. All around GREAT stay!!Genuine Hotels.com guest review
Great service and very clean. Would recommend to others.Genuine Hotels.com guest review
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