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Riad Elsagaya, Marrakech

3 stars
150 Arset Ihiri Rue El Gza Bab DoukkalaMédina, Marrakech40008Morocco, ‏‎800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Comfortable
11See all 11 Hotels.com reviews
From 163 reviewsTripAdvisor Traveller Rating

Riad Elsagaya, Marrakech

Hotel Info: ‎866-539-8117‎

from $26
  • Suite (Douiria)
  • Double Room
  • Double Room (Touaregs)
  • Standard Room, 2 Single Beds (Marhaba)
  • Double Room (Sultana)
  • Double Room (Califs)
  • Double Room (Sindibad)
  • Double Room (Kahina)
  • Double Room (Saliha)
  • Double Room (Aladin)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time Noon-Midnight
  • Check-out time is 1:30 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Also known as

  • Elsagaya
  • Elsagaya Marrakech
  • Riad Elsagaya
  • Riad Elsagaya Marrakech

Policies

Children under 10 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 25 per person, per stay. This tax does not apply to children under 6 years of age.

Optional extras

Parking is available nearby and costs MAD 15 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Steam room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer (on request)
Stay connected
  • Free WiFi

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam.

Riad Elsagaya, Marrakech’s small print

Also known as

  • Elsagaya
  • Elsagaya Marrakech
  • Riad Elsagaya
  • Riad Elsagaya Marrakech

Policies

Children under 10 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 25 per person, per stay. This tax does not apply to children under 6 years of age.

Optional extras

Parking is available nearby and costs MAD 15 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 11 reviews

Riad Elsagaya, Marrakech
Excellent4.0 / 5
Beautiful riad, poor customer service
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.
2 night romance trip
Riad Elsagaya, Marrakech
Excellent4.0 / 5
nice area....
nice area as long as you have gps on your phone to get back without exiting the area
3 night trip
Riad Elsagaya, Marrakech
Outstanding5.0 / 5
Nice quiet hotel
Quite and nice. Breakfast included but same everyday.
4 night trip

See all reviews

Riad Elsagaya, Marrakech

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