I have no idea how this hotel has the reviews that it does! We had a horrible experience here - there is absolutely zero concept of customer service here! We got in to the hotel at around 10:45PM and when checking in asked the guy at the front desk where we could get some food from. His response - "I don't know." Already exhausted from our long trip, […] we just asked the guy to show us to our room. We get to our room and see that its not a cave room at all!! We had specifically booked the higher priced cave room. We told the guy who dropped us off that thats not what we booked and once again he didnt know. For the next day, we had booked a balloon ride through the hotel and told the same "dont know" guy to give us a call when our ride came to pick us up. He called us at 5AM to wake us up and when I asked if our ride was here, hes like no theyre not! He woke us up at 5AM for no reason despite our ride not being here. Rest of our stay was the same series of 'don't knows' or 'can't help' from the hotel staff which basically consisted of one guy who barely spoke any english and another rude guy who didnt bother responding to us. At the time of checkout, we tried to complain once again about our room but since the guy didnt speak english we didnt get anywhere with that either. If we had been staying for even a night longer, we wouldve left and checked into a different hotel! This hotel has barely an views, absolutely horrible customer service and very mediocre rooms. Dont bother! Read moreGenuine Hotels.com guest review
"a second honeymoon"
My wife said this was our second honeymoon. It is really a magical place and a beautiful hotel. Everyone was so friendly and helpful. The breakfast is really exceptional. In the morning you can look out your window and watch the balloons float overhead.Genuine Hotels.com guest review
"3 nights in November"
3 night stay in early November. Room did not have a balcony, but it did have a jacuzzi tub. Definitely a cool place to stay, very cave-like and also warm. Just up the hill from lots of restaurants and shops, just down the hill from Sunset Point, great location. Very nice place and very accommodating staff.Genuine Hotels.com guest review
Very Cosy. Excellent service and very helpful staff made our stay very memorable. The staff went above and beyond to book our tours and hot air balloon ride. Location is very convenient and not too far from the main strip in Gorëme. Deserves to be TripAdvisor's hotel of the year.Genuine Hotels.com guest review
Nice hotel if you want to have the experience of a cave hotel. But I wouldn´t stay in a cave hotel the second time.Genuine Expedia guest review
"Most unique place in Turkey!"
The only negative was no A/C in our rooms. Be sure to take the rad and green tours from the hotel. Ask for Safak as a guide if you speak English . He was fantastic . Also set money aside for the dawn balloon ride over the rock formation called fairy chimney s.Genuine Hotels.com guest review
"Great, Spacious and Clean Room - Wonderful Service"
This was the best hotel of our vacation. Incredibly unique cave room, spacious and clean, we had our own large balcony. Great location and views. The staff was incredibly helpful, setting up tours, shuttles and with dinner reservations. Breakfast was included as well. Would stay again!Genuine Hotels.com guest review
It was a nice experience staying in the cave hotel. Location was very convenient . Close to shopping, restraunts. Great service. Breakfast was very good. Only problem we had was that we could not get the shower working. We had to take a bath instead.Genuine Hotels.com guest review
Although this hotel was almost twice the price of similar cave hotels in the area, it was beautifully decorated and had a beautiful view. It was clear that attention was given to every small detail in the rooms rooms to make them beautiful (we looked at several rooms)Genuine Expedia guest review
The suite we had was very comfortable, large bedroom with settee, very comfy bed, entrance with sink and coffe and tea making facilities, large bathroom with spa bath.Genuine Expedia guest review
Absolutely wonderful hotel! The service was top tier! I arrived at Goreme and at the hotel before my room was ready. Instead of leaving to wait three hours before my hotel could be ready, I was upgraded to a larger suite at no increase to cost. The rooms were extremely clean, comfortable and beautiful. The heated marble bathroom floors was just an extra […] perk. I highly recommend. I can't wait to come back. Read moreGenuine Hotels.com guest review
"Very nice location, you will be in the cave."
Downtown walking distance, lots of restaurants, shops, and travel agencies. Breakfast very good. Please use the hotel transportation from and to the airport, 20 Liras per passenger. Buy your balloon ride from the travel agents in the city, you will save 30-50% on the price. Rent a car in the city and drive around, lots of great places, towns to visit. Need […] at least 3 days. Read moreGenuine Expedia guest review
"An excellent experience!"
First of all, staying in a room which was a cave was just a great experience! This hotel is in an area of Goreme which is slightly uphill of the main town, where a lot of hotels are located. It's a five minute walk to the main square area. All the hotel staff are very helpful in telling you about things to do in the area and arranging for tours or hot […] air balloon rides if you're interested. The breakfast had a pretty wide selection. I felt very safe, even walking around at night. The room was very clean and comfortable. The bed and shower were great. It was, however, a little dark- you are staying in a cave after all! Read moreGenuine Hotels.com guest review
We had a great stay, hotel staff was extraordinary. Breakfast buffet was superb and had plenty of options for vegetarians including hard to find "Vegetarian Manti". DELICIOUS!Genuine Expedia guest review
Excellent facilities, friendly staff and perfect location! Beautiful decoration and awesome rooms-caves!Genuine Expedia guest review
"Great view and cave living experience"
We were there for our honeymoon in January. The hotel was hard to find at first since it is on hilly roads. But not fault of the hotel. Anything is hard to find, since the terrain is hilly and roads are small and snug. The room was perfect, and exactly what we expected for a cave living experience. The view from our balcony was breathtaking. You can […] see hot air balloons taking off early morning. The breakfast buffet was amazing! Lots of choices of hot and cold items. Fresh cakes, breads and order to make omelettes. Read moreGenuine Expedia guest review
"Comfortable, cozy, good location"
Very nicely maintained cave hotel. Walking distance from main street in town. Very friendly and helpful staff. Room was huge (separate living room with fireplace, very large modern looking bathroom). Excellent breakfast was included. For dinner I'd go to the main street. Hint: if you can wake up early (6-7) - peek outside for an amazing view of lot's […] and lots of hot air balloons over Goreme National Park. Read moreGenuine Hotels.com guest review
"Great Place, in a town of some not great places"
This place was amazing! Our room had a great shower, great bed, good heat (winter trip), and very nice room. I didn't really see any rooms, but I am sure they are very nice as we booked one of the less expensive ones. This place really is a cave hotel, not built out of rocks like others that claim to be a 'cave hotel' I am not sure our room was a hollowed […] out cave, but it was built into the rocks. Some rooms were made with stone walls, and some were inside the rocks. It's a great place. The walk to the hotel isn't bad and being above the downtown area made the winter time smoke/haze more tolerable. The breakfast was also very good, amazing selection (cheeses, olives, meats, pastries, cereal, fruit, veggies, hot dishes, eggs, etc). The staff was also very accommodating. We felt Goreme was pretty pricey and tourist for Turkey, and there were some pretty run down places in town- this place was not! Read moreGenuine Hotels.com guest review
"Nice view, good location, good service"
I made a wrong date of booking, so I have contacted to hotel for date change then hotel manager just made it for me within a day. Super fast response Room is clean and nice View from restaurant is stunning especially during early morning, you will see a ton of hot balloons in the air Good buffet breakfast, variety of choiceGenuine Expedia guest review
"Interesting Stay in Cave Hotel"
It was very interesting and surprisingly comfortable stay at this cave hotel. The room was excellent. Very spacious, fire place (although it got a little smokey), large bathroom with HEATED FLOOR! The hotel was hard to find... we spent about an hour driving around Göreme trying to find the hotel as there really wasn't much signs (and Göreme is not that […] big). The staff was nice, the included breakfast was okay (buffet had french fries....) Read moreGenuine Expedia guest review
Very nice place. Highly recommend it. Like a 5 star.Genuine Hotels.com guest review
"Great hotel with amazing views"
This hotel is situated in Goreme which has the most number of natural fairy chimneys. The hotel has a few balconies and every balcony has an amazing view. The market place is a 2 min walk downhill and there are lots of cutesy shops and restaurants. The restaurant is on a terrace with a really nice view. I have heard you can see hot air balloons at sunrise […] but i can't attest to it since i was on a hot air balloon :) (Must do by the way). The staff was extremely helpful. We had a cave room which was cozy and comfortable. I would definitely recommend this hotel to anyone visiting Cappadocia! Read moreGenuine Expedia guest review
"Great hotel close to town"
This is a nice "cave" hotel on the hill overlooking Goreme. It is clean, has a great breakfast buffet, can arrange all of your trips. The staff is particular helpful and nice.Genuine Expedia guest review
"The best hotel"
It was an amazing experience to stay in this hotel surrounded by those rock formations in the heart of Goreme. Excellent breakfast and service.Genuine Hotels.com guest review
"Great hotel ! Perfectly located"
Wonderful hotel And staff. Well located. Only issue was with lack of a/c and fan was old and noisy. Great breakfast.Genuine Expedia guest review
Unique experience! Very comfortable and friendly environment. Nice facilities (note: we stayed in a suit). Breakfast was so-so but we were happy with the non-intrusive and helpful attitude of the hotel staff. We recommended the property (if you could, stay in a suit) without any hesitation.Genuine Hotels.com guest review
Cappadocia Cave Suites is an excellent hotel. Great location in Goreme, especially if you like to hike. I was a bit concerned I would feel claustrophobic in a "cave" hotel, which I mentioned to reception so they gave us room 105 which was large and had windows. Perfect. Breakfast was excellent. Free WiFi in the rooms.Genuine Hotels.com guest review
"Great all-around hotel"
Best Breakfast spread in Turkey, beautiful location, helpful informative and not pushy staff. And the rooms are among the most unique in the world! Save your time researching and just book here.Genuine Hotels.com guest review
Perfect location close to everything. A wonderful view from balcony is absolutely breath taking. Rose valley is just there without any obstruction. Breakfast is tasty and staffs were very helpful and friendly.Genuine Hotels.com guest review
"Recommended stay at Goreme"
Friendly hotel staff helped us organize my itinerary during the stay. Situated in the heart of Goreme and is close to the otogar, shops and restaurants. The room was clean and spacious.Genuine Hotels.com guest review
"Good hotel and good service"
We stayed on 3-5th Nov. Hotel is in good location and service is also good.Genuine Hotels.com guest review
"Very nice hotel...luxury caves"
Very nice hotel, great breakfast and friendly service. Good change from regular hotel rooms.Genuine Hotels.com guest review
"Cappadocia Cave Stay"
Stayed in Cappadocia for 3 days and was the perfect amount of time. We did a balloon flight on the second morning and that was good because the next 2 days were windy and everyone missed out those days. The sunset point was really nice. Would have liked to do some hiking but it was around 35-40 degrees and was too hot. Would have preferred to have a […] pool at the hotel and air conditioning. Would probably book somewhere else if I were to go back. Other than that was a great hotel. Read moreGenuine Expedia guest review
We were absolutely delighted by our stay here. This place is not only incredibly clean and comfortable, but beautiful as well. We stayed in room 201, and the decor and atmosphere were fantastic-- unlike any hotel we had seen before. The hotel staff helped us arrange shuttle services and a hot air balloon ride without hesitation. The prices for what […] you get are more than reasonable. It's great here! Read moreGenuine Hotels.com guest review
"in the heart of goreme, cappodocia"
We had a fantastic time. The hotel picked us up right from the beginning in the town center. The room was a suite - great value with Jacuzzi tub. It was minutes walking to all the attractions in the town. The staff were very courteous and efficient, the restaurant was great. It was a wonderful experience and I would highly recommend it.Genuine Hotels.com guest review
"Hilltop cave hotel with amazing view"
This was a great hotel. Each room was unique. Ours was 207 and was quiet and had a huge terrace overlooking the city beside it. We spent lots of time admiring the view from there drinking a glass or two. There were lookouts and terraces or small balconys everywhere. Room had a small kitchenette with fridge of wine and beer etc. at very reasonable prices. […] So convenient. Felt quite luxurious here. The staff was incredibly friendly and helpful. Tours were great. Buffet breakfast was good. We had omeletes every morning. Even dinner was good on one of the many terraces. Would 100percent recommend staying here. Read moreGenuine Expedia guest review
"Unique hotel in great location"
I have dreamt about visiting Cappadocia for a very long time and finally my dream came true. Our room was absolutely charming, our own little cave in an exceptional complex was every thing I had hoped for and more. Our week here was a dream that will stay with us and be sure to put a smile on our faces long after we are back at the drudgery of work […] . Read moreGenuine Hotels.com guest review
The Cappadocia Cave Suites hotel is located amidst many other similar establishments. Some rooms, like ours, are completely built into the hill with no window; others are not as cave-like. Each room has a wireless repeater so the wi-fi is available within the room. The hotel restaurant is excellent for breakfast and offers an evening meal as well (which […] we did not try). Hotel staff members are attentive and efficient. If a balloon ride is desired, the hotel is affiliated with Voyager Balloons (highly rated). Location-wise, the hotel is ideally positioned for access to many of Goreme's restaurants and shops, with an easy 150m walk downhill. In summary, the hotel ambiance is terrific and we recommend it. Read moreGenuine Hotels.com guest review
"hih price high service"
Beautiful hotel with more than 20 cave suites. V got a free pick up from the otogar. Very good breakfast. Aesthetically designed rooms with jacuzzis. Walkable distanc from otogar. Better to book ur activities from local tourist office sinc its quoted high here. The central heating system ruined our sleep as it made the room very warm. But otherwise […] its a good place. Read moreGenuine Hotels.com guest review
"Fantastic hotel and service"
Had a wonderful stay at Cappodocia Cave Suits. Cannot fault their service. Nothing is too much for them. From the reception staff to the staff at the restaurant. Had sumptuous breakfast plus excellent cooked dinners. We were deeply touched, when one of the staff actually drove us to Groeme open air museum. So we could go hiking in the Rose/Red valley. […] We will definetly go back again. Read moreGenuine Hotels.com guest review
"Wonderful friendly service and loved our stay ther"
Just captures the ambience of Cappadocia with the most friendly service and excellent breakfasts. We stayed 3 nights and ate at the hotel each night as well. My only suggestion would be to put some handle on the side of the bath so that people can get in and out more easily if they are not 100% mobile.Genuine Hotels.com guest review
"Very unique hotel with comfortable rooms!"
My husband and I really enjoyed our stay at Cappadocia Cave Suites! The hotel itself is magnificent, and our room was great! It was very spacious, clean, and the wooden doors (to the room and to the bathroom) were very cool! The decor was fantastic too and really set the atmosphere! The shower in the bathroom was huge, and one side of it was covered […] in jets, which would shoot water out at you if you chose that setting (I think the purpose of it was to be massaging; I tried it and it wasn't really my thing, but it was a neat feature!). Wifi connection was great as well. My only criticism would be that the restaurant is a bit overpriced (21 Lira for a kebap?), but the food was delicious! I would absolutely stay here again! Read moreGenuine Expedia guest review
"Magical and unforgettable"
It was amazing Just as if you are walking into a magical land The hotel is amazing in every way Beautiful scenery beautiful theme and I was staying in a fairy chimney The staff were very helpful The breakfast was excellent Overall it was magicalGenuine Expedia guest review
Very nice location and facilities of this hotel is also very good.Genuine Hotels.com guest review
"Balloons at Dawn"
Fantastic,whimsical hotel. Woke the first morning to see about 60 hot air balloons outside my window. Staff were very friendly and extremely helpful. As I was travelling on my own decided to utilise some of the tours offered which were all interesting and worthwhile. Email contact from the manager, as soon as I made my booking was very helpful and improved […] the amenity of my stay. Read moreGenuine Hotels.com guest review
"We had to make do with a shath"
Unfortunately our room didn't have a proper shower. We had to sit in the bath to use the shower attachment as it did not reach its cradle (hence we called it a shath). also the door to our room was near impossible to lock as it was broken, in the end we gave up and left the door unlocked, which is far from ideal. Finally life in a cave is hot and stuffy […] and the room had no air con. These flaws dampened what would otherwise have been a great stay. special mention goes to the restaurant staff whose service was always impeccable and who put on an amazing spread for breakfast each day. Overall, we enjoyed the novelty of the stay, but next time we will opt for a room with better ventilation, noting that nearly every room at CCS meets this criteria, except the basement rooms like ours ( we were in room 109). Read moreGenuine Expedia guest review
"A great hotel in an absolute wonderful setting"
We thoroughly enjoyed our stay at this hotel during our visit of Cappadocia last week. The rooms are very spacious, nicely decorated and have a very unique atmosphere, even if you're not staying at one of the "cave" rooms. Each room has its own outdoor chairs and umbrella so that you can enjoy some quiet time reading a book or just having a cup of tea. […] The staff speaks good English and are extremely helpful. If you need a transfer to/from the airport, just let them know and they'll arrange it for you at a very reasonable price. The same for tours of the local area. I would strongly recommend the hotel and would stay there again if I ever go back to Goreme. Read moreGenuine Hotels.com guest review
"Our paradise was not a hole in the wall;)"
Amazing establishment within walking distance of everything we wanted to see. Great customer service!Genuine Hotels.com guest review
The cave was an amazing experience and definitely one of the nicest hotels I've ever stayed in. Our rooms were huge and the bathroom particularly amazing. The staff were very friendly and helpful.Genuine Hotels.com guest review
"Very good stay!"
I had a great stay at Cappadocia Cave Suites. The room was great and the view was also very nice. I certainly recommend it.Genuine Hotels.com guest review
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