Unprofessional, immature desk staff. XXXIIIKKKLox@&XGenuine Expedia guest review
The hotel was fantastic! Really clean, so comfortable! Staff was great, breakfast was good! Highly recommend this hotel!Genuine Expedia guest review
"Nice hotel, good location."
Pretty standard HGI. Clean and convenient location. Beds were a bit dippy in the center. Got the job done.Genuine Hotels.com guest review
"Great Place - Great Value"
Stayed overnight prior to my son's graduation from USMMA. Very clean and comfortable for a family of 5 in a suite.Genuine Hotels.com guest review
If you must be in Garden City and need a nice, clean, modern spot to rest your head then this is it. Right off Old Country Road with a gazillion restaurants nearby, and lots of department store outlet shopping, there is lots to do nearby in your down-time. The breakfast (included) was fantastic. The "bar"? Not so much -- only option for wine was a bottle […] of rot-gut for $31. But you can bring you own, as the rooms have mini-fridges. Décor is very up to date, bathrooms are gorgeous and clean. Beds very comfortable. Views out the windows are all of other buildings and parking lots - but I wasn't here on vacation so who cares. Overall, for the price, it was above my expectations. Read moreGenuine Expedia guest review
This hotel was in a very convenient location (close to parkways, shopping & restaurants. On arrival, our room was ready and very clean & comfortable. Layout of room was was very good & comfortable. Parking was always convenient. The buffet breakfast is complimentary and very good. I would definitely stay here again on my next trip to Long Island.Genuine Hotels.com guest review
Stayed at this hotel for a bridal shower in town. Great value with breakfast included! The staff was awesome and recommended a wonderful dinner at Vincent's Clam bar nearby. Definitely will come back next time we're in town.Genuine Expedia guest review
"Good formula for business travel"
Room layout and details are really good for this price level. Huge comfortable couch, wide screen TV, frig and coffee pot on counter, and work desk in one half of King room -- bed and bath at far end. Lovely tile and marble shower. Breakfast is terrific - full buffet and nice areas for seating. Only drawback to the room layout is the loud AC unit at […] the window in the sleeping alcove. We turned it off so we could sleep - in the summer that would not be an option. Overall, very good deal and a comfortable space for most types of travelers. Read moreGenuine Hotels.com guest review
We travelled to LI for a funeral and wanted a hotel nearby. This was an excellent choice-the staff was pleasant, knowledgeable and engaging. The room was comfortable and clean,although the wallpaper in the bathroom needs to be replaced. Breakfast was included; great selection! Hotel was more $ than others we could have selected, but worth it. I would […] recommend ( in fact, we did) and I would stay there again. Directly across the street from great shopping- which I would have enjoyed if we had more time Read moreGenuine Hotels.com guest review
"Convenient and pleasant"
The hotel staff is pleasant and the location is very convenient for me.Genuine Hotels.com guest review
Decor, spackled walls and a ceiling too low end for me. Configuration of room with divider too cramped. Hard to watch TV from bed. Closet small and hard to access. Tiles missing in shower. Housekeeping not thorough, left ice bucket with melted ice. Did not refill laundry bag or ice bag.Genuine Hotels.com guest review
"Nice hotel near Roosevelt field mall"
Very friendly and helpful staff. Rooms were clean and comfortable. We stayed for 1 night in a double queen room with a pull out sofa with 4 kids and 2 adults. It was just enough space for us allGenuine Expedia guest review
The hotel staff was courteous and very helpful. The rooms were very spacious. The hot breakfast was a nice change from the normal continental Breakfast. The pool was on the smaller side, but still more than adequate for the kids to swim in. There were also a plethora of restraunts to choose from within a mile of the hotel, along with shopping.Genuine Hotels.com guest review
Wonderful hotel and staff is friendlyGenuine Hotels.com guest review
"Good location for hospital"
Very nice hotel. Having the couch area is the best. Nice location to Roosevelt field mall and a new strip mall with outlets is within walking distance! Very accomadating to recovering from surgery , they cleaned our room late in the day when we could make it work.Genuine Hotels.com guest review
"Very nice hotel"
Everything was clean. the hotel is very trendy and the staff is very helpfullGenuine Expedia guest review
They should have a restaurant .Genuine Hotels.com guest review
"Nice hotel !"
Very nice & clean hotel ! Love the free breakfast very good Quality food !!Genuine Expedia guest review
The hotel staff was very pleasant and professional upon check-in. Unfortunately room service is not an option and they require guests to get their own food from the front desk. I woke up to see a cockroach walking around the sink near my toothbrush which was terrifying and diagusting. And 2 days after I checked out I was hit with their authorization […] fee for incidentals, which should have been held during my stay not after the fact. Read moreGenuine Hotels.com guest review
it was a pleasant stay and workers were friendly.Genuine Hotels.com guest review
Great room with plenty of shopping and restaurants nearbyGenuine Hotels.com guest review
"Good Quality at an Affordable Price"
This hotel was of reasonably high quality at an affordable price. The room offered a large pivoting flat screen TV near the foot of the bed. The room was spacious and had an elbow shaped couch.Genuine Hotels.com guest review
Good service, delicious breakfastGenuine Hotels.com guest review
My girlfriend came to visit from Philadelphia and we stayed with my five year old son for one night. Our room wasn't ready but Samuel made us comfortable and apologized. He was very sweet and hospitable. He remembered our faces as we came and went and made sure to greet us. The gym was nice and rooms very clean and comfortable. I normally feel uncomfortable […] in hotels, but this one I will definitely revisit. Read moreGenuine Hotels.com guest review
"nice hotel,close to shopping and restaurants"
front desk very helpful,maid service good,hotel was clean and easy access to internetGenuine Expedia guest review
"Functional hotel near shopping and main roads."
While the location is not impressive (but safe), the hotel itself is clean, comfortable and convenient. Two queen beds, bathroom, refrigerator, shelving, TV with connection jacks for your iPad and phone for viewing. Beds are separated from the large seating area with a couch and coffee table/ottoman. Open dressing area/sink next to bathroom. Free breakfast, […] decent drink prices, and friendly staff. Shake Shack, Trader Joe's and other shopping right down the street. Easy for parents with kids at Hofstra. Convenient location comes with a caveat. Traffic is a little challenging on Old Country Road due to the mall. Of course, there's no view, but that's a small price to pay. Read moreGenuine Hotels.com guest review
"Fire alarms went off at 2:30 a.m..."
Hotel was very mediocre. They don't have a bar area or restaurant but the online description leads you to believe it does. The room itself was large, but the water pressure in the shower was extremely poor and the sofa had stains all over it. The fire alarms went off in the middle of the night & guests evacuated building in the freezing cold. Not much […] of an apology by the night manager. Very disappointing overall. Read moreGenuine Expedia guest review
"Old GP address"
Old GP address is 700. It should be noted on your hotel info.Genuine Hotels.com guest review
Staff very helpful. I do wish there were room service, but the lobby was full service, and there was a homey feeling in the hotel that made it feel friendly to come down there. The staff also was willing to bring up any toiletry or extra requested.Genuine Hotels.com guest review
"Had a great stay"
We had a king suite, it had a frig, but no microwave. They have a deal with an Italian resturaunt down the street. They have vip service, so no waiting, free appitizer and dessert. The food was amazing! They have a free hot breakfast with sausage, eggs, waffles, oatmeal, cereal, doughnuts. Lots of stuff. Staff was friendly and looked happy. It was a […] great experience. I will definately book this hotel again when we go back. Read moreGenuine Hotels.com guest review
Me and my fiance stayed here to partake in the NYE ball drop. Huge mall is a 5 min drive away. 20 min from airport and 30 min to times square. Room was really clean and the continental breakfast was better than most places I have stayed and the living room was spacious including the comfortable futon. Will be staying here again in May for a wedding […] I have to attend. I totally recommend this place. Read moreGenuine Hotels.com guest review
"Awesome Room with 2 Queen Sized beds!"
We were in town from Virginia for a family holiday party in the Stewart Manor neighborhood. This hotel was 6 miles from the party and we were thrilled to see that it was right across from a huge shopping complex! We spent the day after the party shopping and eating in local diners..... it was GREAT!Genuine Expedia guest review
My daughter wanted a sleepover with a few friends for one night, we booked and was not sure what to expect. Glad to report all girls were happy...very clean room, great staff , nice pool and superb breakfast,Genuine Hotels.com guest review
We stayed there for Christmas 2013. Brand new facilities, great service, nice complimentary breakfast, very clean rooms, bathroom, pool, and very comfy beds. Big parking area.Genuine Expedia guest review
"Nice hotel but room was musty"
Have stayed here on several occasions for business, the rooms always have a musty smell to them and never a fresh smell when you walk into them. HVAC seems to run constantly, even on automatic and never shuts off when it reaches temperature. Free Breakfast was good and snack area and common spaces are very niceGenuine Hotels.com guest review
"Great hotel but be careful if traveling by train."
The website says that if you travel by LIRR, then you should get off at Carle Place and that the hotel is walking distance from there. I suspect that the walk is at least 15 minutes and that may not be fun to do with luggage or children or darkness. That train stop is pretty desolate, and there are no taxis waiting for most hours of the day. Be prepared […] to call the hotel for taxi information. A different train stop like Mineola or Westbury might have more taxis waiting at the station. Once I arrived at the hotel I was well taken care of, but I wish there had been better information about train travel. Read moreGenuine Expedia guest review
Convenient to medical offices.Genuine Hotels.com guest review
Clean room and plenty of space . Food available 24hrs....bar open till 12 great staffGenuine Expedia guest review
Great hotel, feels home like.Genuine Expedia guest review
"Great hotel Great breakfast Bad directions"
Stayed here last year. Loved the hotel breakfast included. Last year our gps brought us to the other side of town the front desk said oh that's because it is a new street you need to use a different address. So this year, remembering that, I called to ask what address to use and we still ended up on the other side of town as did others that were meeting […] us there. That was very frustrating but once there it was a great stay. Read moreGenuine Hotels.com guest review
"Cloe to Mall"
I would recommend this hotel.Very Clean.Fantastic Staff very Friendly.Nice Free Open food barGenuine Hotels.com guest review
Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible TerribleGenuine Expedia guest review
room needed maintenance......mirror on closet cracked ....toiletseat loose and aircondtioner very loud.Don't think it is worth a 4.5 rating. However the room was clean and the breakfast was good and plentiful.Genuine Hotels.com guest review
Service was great. Room a/c units are very noisy. Room clean . Towels thin and tattered.Genuine Hotels.com guest review
"Great stay fantastic staff !"
A very nice hotel. Large rooms, comfortable beds . Good breakfast buffet . But the best part is the staff. Our rental car broke down and we were stuck on the side of the road. The staff sent their shuttle bus out to find us and bring us back to the hotel. They went out of their way to help us out! Now as far as the car rental company, that's another […] story, for another review. Let's just say after 6 hours of being stranded on the side of the road with horrible service from the rental car agency it was a sight for sore eyes to see the shuttle show up from the hotel! Ten thumbs up!!! Read moreGenuine Expedia guest review
I have stayed at many different hotels, but I was pleasantly surprised by the customer service provided at this hotel. The rooms are spacious and clean. The workout room was complete with up to the date equipment.Genuine Expedia guest review
Good quality, and very clean. Everything extra was expensive, but that is to be expected.Genuine Hotels.com guest review
"Great hotel, great value"
Wonderful stay in a first class hotel. The staff were very accommodating and the rooms spacious and loaded with amenities.Genuine Hotels.com guest review
"Keep your shoes on!"
Normally, a fine hotel chain. Great breakfast buffet too, if they don't start cleaning it up before they stop serving breakfast. Room dusty, tub dirty, shower head leaked out of the tub and staff not pleasant when I asked to switch my room cuz it didn't have a tub. I reserved a king but it didn't say kings have only slower stalls.Genuine Expedia guest review
"Very nice hotel"
New updated hotel with large rooms and plenty of room to move around. Overpriced on beer/wine in main lobby but that is nit picking. Couches in room could get an update (I have stayed several times at this hotel) as they are old and stained (eewww) and I put a towel down on them when I sat on it.Genuine Hotels.com guest review
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