The stay was fine, as usual. Our balcony door did not lock. We had booked our stay on hotels.com, and when we were at the front desk, we were berated for booking on-line, and not phoning the hotel directly. We were told that we were lucky to get a room that night. When we sat in the lovely hotel guest hot pool, a skunk was wandering right outside the […] pool for about 1/2 an hour- interesting, and it was obvious that he/she knew the area well and was a frequent visitor (not a complaint, just an observation). We had guest housecoats, which were extremely wonderful walking to and from the pool. Read moreGenuine Hotels.com guest review
"Need to go to Kimberly and inverness"
Was very relaxingGenuine Hotels.com guest review
Very clean and comfortable. Love the pools.Genuine Hotels.com guest review
It is difficult to even come up with any critical review. The staff was very freindly and helpful. I enjoyed this stay very much. The only critical review i can give is at the restaurant - the salmon was less than average.. For this area, this just be the signature dish.Genuine Hotels.com guest review
"Very nice layout of facilities"
Rooms are spacious and all facilities are near the room, hot pool, snack shop, golf course,restaurants ,parking lotGenuine Expedia guest review
Loved the hot springs soaking pool. We were only there for one night, so didn't experience much else.Genuine Expedia guest review
Front desk could have been a bit more knowledgeable. It's a hot springs, but no ages to ou wet suits in when you check out. Main pools very crowded, nice to have a smaller pool on hotel property.Genuine Hotels.com guest review
We had stayed here 15 years ago for our 25th wedding anniversary and loved it. In large part the area was just as we remembered. Unfortunately the rooms didn't appear to have been upgraded at all. I still remember the dreadful pink flowered wallpaper in the bathroom which was unfortunately still there. The water pressure in the shower was almost nonexistent […] as well, but since we spent a great deal of time in the mineral pools we could live with it. The TV also was likely at least 10+ years old and not very adjustable for comfortable viewing. Nevertheless we spent most of our time discovering the wonders of the stunning landscape in the Columbia River Valley and the nearby national parks. Thankfully, the small town of Fairmont had added some decent, even interesting eating establishments, since the hotel's main dining room was closed for renovations for the entire week we were there. The old Indian House by the upper hot springs had been one of our favorite features 15 years before, but sadly they had not been kept up and the water was tepid and appeared rather disgusting. The staff was friendly and accommodating and always tried to answer our questions and meet our needs. Apparently the new owners of the resort are intent upon acquiring a great deal of property in the immediate area. Perhaps they should concentrate instead on updating the resort itself, huh? Read moreGenuine Hotels.com guest review
"Right by the Hot Springs"
Very satisfied.Genuine Hotels.com guest review
"Nice expernience ~ Well maintained, but dated"
We really enjoyed the hot pool. It was a great place to soak after a day of hard skiing. Access to the private guest pool was easy and convenient. The 1970's era architecture is a little dated. However, the entire facility was very clean and well mainteined. I would stay at the Fairmont Hot Springs Resort again.Genuine Hotels.com guest review
"Great hotel for families or older couples"
Nice hotel, seems to be family run. Rooms are decent. The food in the main dining room is AMAZING! The Hot Springs are great to visit for those under 50. For everyone there is a hot springs pool on hotel property. Rooms, food and spa are fair priced. Not cheap, but good value for the money.Genuine Expedia guest review
Great place, great visit. We had been driving all day and enjoyed the friendly service, the great hot springs, and the comfy (and spacious room). We are already planning when we can go back again.Genuine Hotels.com guest review
"Had a great stay"
Nice anf very comforatbale room, quiet. Enjoyed the pool areas.Genuine Hotels.com guest review
"fairmont hot springs"
Great place to relax. Hot pools , trails , winter sportsGenuine Hotels.com guest review
"Fairmont Hot Springs"
A nice hotel with good facilities. A little dated in places, but overall a very relaxing place to stay with beautiful scenery.Genuine Expedia guest review
"Relaxing Time at Hot Springs"
Nice place to spend some quiet time recovering and relaxing in the hot springs. Good restaurants on site so you really don't have to travel elsewhere.Genuine Hotels.com guest review
"family vacation with grand kids"
stay was very good. room was clean and comfortable. nice and quiet. registration desk personnel very pleasant. pools and grounds very clean and well maintained. planning a longer visit for next year.Genuine Hotels.com guest review
"Fairmont HSR-Upscale "Lodge" in Gorgeous Setting"
Great lodge-style hotel for family-style stay. Check-in was prompt and courteous! I took three 'tweenage' girls who could have lived in the large pool. The rooms were adequate for clean-freak me. The little market by the pool had a enough muffins and coffee/juice for us, not quite Tim Horton's selection, so for this hotel I recommend stocking the room […] fridge with fruit, yogurt, juice, and snacks. Free wifi was nice, when it was working. Dinner in the family lounge was adequate, although a number of slip ups disappointed me considering the rates. Clean-freak here; water dispensed from decanters should not be touched to each person's glass -you may as well just give me the neighbouring table's drinking glass to drink from! Quiet night and slow service disappointed me. Overall, decent hotel with a gorgeous setting, I would totally recommend, especially for families with children. Read moreGenuine Expedia guest review
"Great Family Vacation"
It was a great family vacation for us and our two young children, I would go back anytime!Genuine Hotels.com guest review
Great pools and activities, close to everything, weather was greatGenuine Expedia guest review
This hotel needs to be renovated! The room smelled, carpet very dirty, service poor, food in ALL restaurants was horrible!!!!! Hotel guests had to wait in line with public entering the hot springs pool! Room rates ridiculous for what you are getting!!!! I will not be returning anytime soon.Genuine Expedia guest review
Very disappointed ... my partner and I had chosen the hotel as a long weekend break for ourselves and her parents ... both in their 80's ... only to find the Hotel private hot tub was closed for repairs ! The food was disgusting ( not cooked and human hair found in more than one side dish, service snail pace and overall attitude of staff insulting ) […] Will not return and will advise family, friends , associates etc. to think twice before experiencing what we did !!! Read moreGenuine Hotels.com guest review
Stayed for one night. Was a beautiful hotel. Was expecting more for the cost though.Genuine Hotels.com guest review
Staff excellent, golf great,food excellent ,service excellent ,only problem encountered was last guests half eaten food was left in the fridge , other than that I had a great stay with friendly efficient serviceGenuine Hotels.com guest review
I was treated with great respect and helpfullness with all staff. I have found that the Resort does need to be upgraded, the bedding and curtains were frayed as well as having the decor of the 70"s and the pools need to be painted.Genuine Hotels.com guest review
There seemed to be alot of wildlife around and the wather for the most part was good. Very relaxing area.Genuine Hotels.com guest review
"Great place, Fairmont"
Deluxe rooms. Clean comfy beads. Glasses and cork screw for wine. Nice showers. Good, clean, soft, cold drinking water. Porches looking out to the water vapor wafting off of the hot pools. Man.......... if you can't get comfortable here, you can't get comfortable anywhere.Genuine Expedia guest review
We had a wonderful restful time at this hotel. The views of the mountains are fantastic. We really enjoyed the pool at the hotel and didn't need to visit the public pools that are also on the property. The only downside was waiting an hour in the restaurant for supper on Good Friday. It didn't seem very busy but it still took over an hour for the food […] to arrive. We were only a group of 3 and we noticed that other people got their food before us even though they had arrived later. No attempt at apologies from waitress really - just, thank you for waiting, no explanation. Maybe short staffed in kitchen but even so we still waited longer than others. Order was fish and chips, 2 x chicken dish. Other than that, I would return to this hotel and recommend it to couples and families. Read moreGenuine Expedia guest review
"close to hot springs /pool"
very expensive place to stay, rooms are getting rundown (old), rooms are also noisy not good value for the price of the rooms..........Genuine Hotels.com guest review
"So much better than Radium Springs"
Excellent location in the mountains. So much nicer than Radium Springs. The pools were fantastic, a range of hot, medium and cold. The food was ok but nothing to write home about. Regardless, the other aspects mentioned more than made up for it.Genuine Expedia guest review
"Spa like experience"
Our overall experience was really good, we had a very nice relaxing time. The atmosphere was amazing, it felt like you were at a spa! The only downside was the rooms could use some updating, mostly the bathrooms (wallpaper ripped and old, old counters).Genuine Expedia guest review
"Very beautiful BUT Very Noisey"
Very nice hotel, BUT we stayed on a Fri & Sat and they had 8 junior hockey teams, out of control running around the hotel from dawn until 11pm at night. The hotel said that they have these kids every weekend. If you want a quite weekend stay in another hotel. But I would love to stay there in the week. The pools are great, food is fab and the service […] and bar are very good. Read moreGenuine Hotels.com guest review
"I'll be back."
My 3rd visit to the resort and I'll continue to come back. I love the area with so much to do. The private hot springs for registered guests is a nice bonus. Only thing is everytime I come back the food quality goes down. I'd rather eat at 1 of the many restaraunts close by.Genuine Expedia guest review
Great place to stay but our room had no hot water in the morning.Genuine Hotels.com guest review
Very nice place, we will be back!Genuine Hotels.com guest review
Over all a pleasant experience. Only complaints were, on the check in staff needed some customer service trainIng; not warm or friendly at all! Worst wings ever in pub!Genuine Hotels.com guest review
When we got to Fairmont Hotsprings Resort we were told that the computers were down and they had overbooked. They gave us a cabin that had a very uncomfortable hide a bed. and a double bed. The hide a bed was so bad I was unable to sleep so my grand daughter had to sleep on the chair and I slept on the couch. We also could call out on our phone but […] no one could call in. Our family have been going here for over 30 years for thanksgiving and this is the worst exprience I've had. Read moreGenuine Hotels.com guest review
"Enjoy a restful beautiful mountain location"
This is a well seasoned lodge situated in a beautiful setting of fall colors with access to good golfing and mountains, the hot pools are a draw and are wonderful. The lodge was not busy at this time of year so if you like peace and quiet, it is a good time to go. The distractions for me were the poor, but energy efficient lighting, in the rooms which […] made it very difficult to read, unless placing the book right under the lamp on the night table, which is ergonomicly difficult. Many guests are aging and decreased vision is an issue. We also noted that there were NO floral arrangements or potted plants anywhere in the lodge, so the lobby area was a sea of brown furniture and wood. A few brightly colored seasonal potted mums would have brightened it up and made it welcome. The exterior display of fall colors in oranges, etc was lovely. Mountain views everywhere. Food service was good. Read moreGenuine Expedia guest review
Location and pools were great. The hotel, rooms and grounds need some updating and work. Looks dated and worn in need of some of T.LC. The staff was friendly and helpful. Would not stay at the hotel again until some work done to grounds and to the rooms. Would visit the hot springs again but stay at another hotel..Genuine Hotels.com guest review
Enjoyed our short stay. Very expensive for what you get.Genuine Hotels.com guest review
Very enjoyable! The hot pool for resident guests is wonderful! Damage to the springs by floood has been quickly cleared up. Staff very helpful and pleasant. Dining room good and prices reasonable. Only negative - late check-in (4 p.m.) and early check-out (11.a.m.).Genuine Hotels.com guest review
"Non flushing toilet"
Great area, but hotel maintenance needs an upgrade. Had to flush toilet 8 times before it worked. Requested service of toilet. When reported, was told toilet would be fixed. There was no evidence of toilet being fixed.Genuine Hotels.com guest review
Very family friendly. Perfect for people with kids as they have the pool, hot springs, bounce houses and playground.Genuine Hotels.com guest review
We got the worst room in hotel. Disapointed.Genuine Hotels.com guest review
"Mud slide, had no pools, very little water in room"
It was a total DISASTER , with mud slide, were evacuated,it was scary. the Hotel management did best they could, but it spoiled our holiday with friends from Germany.Genuine Hotels.com guest review
If ever in the area again, will likely stay.Genuine Hotels.com guest review
Loved the guest hot springs-open 1 hour later than the public springs. Good restaurants. Bed was uncomfortable.Genuine Hotels.com guest review
"Great mountain retreat"
Have stayed here before and continues to offer first class rooms and service.Genuine Hotels.com guest review
Our stay was spot on. The hotel provided everything it claimed to and the staff were friendly and very helpfull. We had a very enjoyable weekend.Genuine Expedia guest review
"A place to spoil yourself!"
This is an ideal place to stay all year round. In the winter, you can ski and enjoy the private hotel hot pools - some private; some available to the public as well as hotel guests. It is quite magical to experience the steaming pools and enjoy the magnificent mountains all round you. In the summer, golf replaces the skiing. We found the bar and restaurant […] food to be excellent. Read moreGenuine Expedia guest review
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