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1 room,  2 adults 
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Room 1:

Pinnacle Hotel at the Pier - North Vancouver

49.31108, -123.079255
4 stars
138 Victory Ship Way, North Vancouver, BC, V7L 0B1 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $156
available on 06/20/13
Price Match Guarantee
4.7 273 5

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    1 room,  2 adults 
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    Landmarks near Pinnacle Hotel at the Pier

    • Lonsdale Quay Market Hotels - North Vancouver 290 yards
    • Park and Tilford Gardens Hotels - North Vancouver 1.6 miles
    • Ballantyne Cruise Terminal Hotels - Vancouver 1.8 miles
    • Port of Vancouver Hotels - Vancouver 2.0 miles
    • Vancouver Police Museum Hotels - Vancouver 2.2 miles
    • All landmarks in North Vancouver

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    Overview of Pinnacle Hotel at the Pier - North Vancouver

    Location.
    Situated in North Vancouver, Pinnacle Hotel at the Pier is a family-friendly hotel by the ocean and close to Lonsdale Quay Market, Vancouver Aquarium, and Playland Amusement Park. Also nearby are Waterfront Centre and Pacific Centre Shopping Mall.

    Hotel Features.
    Pinnacle Hotel at the Pier has an indoor pool, a health club, and a spa tub. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. Business amenities at this 4-star property include a 24-hour business center, small meeting rooms, and a meeting/conference room. Dining options at this family-friendly hotel include a bar/lounge. The staff can provide wedding services, event catering, and currency exchange. Additional amenities include a steam room, a sauna, and complimentary newspapers in the lobby. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.

    Guestrooms.
    The 105 air-conditioned guestrooms at Pinnacle Hotel at the Pier include iPod docking stations and safes. Complimentary wireless and wired high-speed Internet access is provided. 37-inch LCD TVs are equipped with cable channels and pay movies. All accommodations provide desks, ergonomic chairs, and cordless phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and makeup/shaving mirrors. All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include complimentary newspapers and hair dryers. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Pinnacle Hotel at the Pier, North Vancouver
    4.7 out of 5 Outstanding (273 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This is a shiny new hotel with very trendy styling. Some may be put off by the glass wall in the bathroom shower, which has blinds, but that's only if... partner trust is an issue. The room view is the Vancouver skyline, albeit with an ugly yellow crane obscuring an otherwise perfect panorama. To get to town is a $2 and 7.5 minute boat ride away, with the ferry very close by. by Krazy Canadian  from New Orleans, LA on 06/06/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Mountain Side King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Measuring 301 square feet (28 square meters), this room overlooks the mountains. Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pay movies
    • Phone
    • Private bathroom
    • Refrigerator
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls
    • Window opens

    Mountain Side Two Double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Get a good night's sleep with signature bedding and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pay movies
    • Phone
    • Private bathroom
    • Refrigerator
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls
    • Window opens

    Harbour View King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Overlooking the water, this room opens to a balcony and measures 301 square feet (28 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pay movies
    • Phone
    • Private bathroom
    • Refrigerator
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls
    • Window opens

    Harbour View Two Double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room opens to a balcony. Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • iPod docking station
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Pay movies
    • Phone
    • Private bathroom
    • Refrigerator
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Minimum check-in age is: 21
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Maximum number of pets per room: 2
    • No rollaway/extra beds available
    • American Express
    • MasterCard
    • Visa

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Number of buildings/towers - 1
    • Number of floors - 8
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 105
    • See more facilities
      • Computer station
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Meeting facilities size (feet) - 8000
      • Meeting facilities size (meters) - 745
      • Number of meeting/conference rooms - 6
      • One meeting/conference room
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Year Built 2009
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • In-room safe
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Designer toiletries
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HDTV
      • iPod docking station
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Pay movies
      • Phone
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
    • Services
    • Parking (surcharge)
    • Parking garage
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Secure parking
    • Self parking
    • Spa tub
    • Steam room
    • Wedding services
    • View more services
      • ATM/banking
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Express check-in
      • Express check-out
      • Health club
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology support staff
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Pinnacle at the Pier has 1 restaurants on site.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics on site
    • Bicycle rentals nearby
    • Complimentary bicycles on site
    • Dock nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Motor boating nearby
    • Mountain biking nearby
    • Pilates classes on site
    • Running track/path nearby
    • Sailing nearby
    • Skiing - cross-country nearby
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Snowboarding nearby
    • Snowboard park nearby
    • Snowshoeing nearby
    • Swimming on site
    • Tennis nearby
    • Whale-watching nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: CAD 12 per day (in/out privileges)
    • Pet fee: CAD 25 per day (maximum CAD 75 per stay)
    • Deposit: CAD 100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in North Vancouver, Canada
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    Area map

    A short guide to North Vancouver

    North Vancouver is the mountain-backed area directly across the Burrard Inlet from downtown Vancouver. The area is a shipping and tourist center, and offers a wide variety of outdoor activities. It is home to Grouse Mountain, a year-round mountain recreation park. Visitors can access the mountain's 1,110m (3,642-feet) summit via the The SkyRide gondola, or on foot via the “Grouse Grind,” a near-vertical trail.

    see all hotels in North Vancouver

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Lonsdale Quay Market - 300 yards

    1.0 - 3.0 mi

    • Park and Tilford Gardens - 1.6 miles
    • Cruise Terminal Ballantyne St. - 1.8 miles
    • Port of Vancouver - 2.0 miles
    • Vancouver Police Museum - 2.2 miles
    • Canada Place - 2.2 miles
    • Rickshaw Theatre - 2.2 miles
    • Strathcona - 2.2 miles
    • Canada Place Cruise Ship Terminal - 2.2 miles
    • Vancouver Convention Centre - 2.3 miles
    • Vancouver Harbour Water Airport (CXH) - 2.3 miles

    3.0+ mi

    • Vancouver Intl. Airport (YVR) - 9.2 miles
    • Vancouver Boundary Bay Airport (YDT) - 16 miles
    • Blaine Municipal Airport (BWS) - 27 miles
    • Sechelt - Gibsons Airport (YHS) - 30 miles
    • Galiano Island, BC, Canada (YMF-Montague Harbour Seaplane Base) - 32 miles
    • Mayne Island, BC, Canada (YAV-Miners Bay Seaplane Base) - 33 miles
    • Saturna Island, BC, Canada (YAJ-Lyall Harbour Seaplane Base) - 36 miles
    • Abbotsford Intl. Airport (YXX) - 37 miles
    • Bedwell Harbour, BC, Canada (YBW-Bedwell Harbour Seaplane Base) - 40 miles
    • Nanaimo Harbour Water Aerodrome (ZNA) - 40 miles
    • Nanaimo Airport (YCD) - 40 miles
    • Waldron Island Airport (WDN) - 42 miles
    • Eastsound Orcas Island (ESD) - 42 miles
    • Ganges, BC, Canada (YGG-Ganges Harbor) - 43 miles
    • Bellingham Intl. Airport (BLI) - 43 miles
    • Stuart Island Airport (SSW) - 44 miles
    • Rosario Seaplane Base (RSJ) - 47 miles
    • Westsound Airport (WSX) - 47 miles
    • Pender Harbour, BC, Canada (YPT-Pender Harbour Waterdrome) - 48 miles
    • Deer Harbor Seaplane Base (DHB) - 48 miles
    • Duncan Airport (DUQ) - 48 miles
    • Roche Harbor Airport (HCE) - 48 miles
    • Victoria Intl. Airport (YYJ) - 49 miles
    All hotels in North Vancouver, Canada
    Reviews
    • All (273)
    • Business (14)
    • Romance (26)
    • Family (32)
    • Friends (8)
    • Other (193)
    4.7 / 5
    Outstanding

    Score breakdown (from 273 reviews)

    • 5.0
      (216)
    • 4.0
      (45)
    • 3.0
      (10)
    • 2.0
      (0)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.7
    • Comfort
      4.8
    • Condition
      4.8

    Reviews: Overall

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    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great hotel that is convenient to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a shiny new hotel with very trendy styling. Some may be put off by the glass wall in the bathroom shower, which has blinds, but that's only if partner trust is an issue. The room view is the Vancouver skyline, albeit with an ugly yellow crane obscuring an otherwise perfect panorama. To get to town is a $2 and 7.5 minute boat ride away, with […] the ferry very close by. Read more
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Krazy Canadian
    US

    Pinnacle Hotel at the Pier - North Vancouver
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Beautiful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I loved this hotel, the rooms are elegant with a big comfy bed and lovely bedding. Great view of the harbour. Check out the sea bus and sky train over the water. Lots of shopping in metrotown. Tim Hortons across the road and the market place is great too. The staff were lovely. I would highly recommend this hotel.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Laura
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Nice place on north side of harbor"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent staff, view was very nice. Staff was personable and was truly interested in making sure we had everything we needed. Brandon was very helpful planning day and nightlife activities.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Jim
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Away from downtown Vancouver & close to the water."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We just wanted to relax and this was the perfect hotel to do that.
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Beds too small only doubles.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "NICE HOTEL IF YOU WANT A GOOD VIEW OF VANCOUVER."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    HOTEL WAS VERY GOOD. BAR AND RESTAURANT LEAVE A BIT TO BE DESIRED. WE ORDERED A WINE AND A MARTINI. THE MARTINI WAS ONLY FILLED UP ABOUT 2/3 OF THE WAY IN THE GLASS, BUT THE WORST PART WAS WHEN THE BARTENDER DETECTED DIRT OR "HAZE" IN MY WIFE'S WINE GLASS AFTER HE HAD ALREADY POURED HER GLASS, HE POURED THE CONTENTS OF THAT GLASS INTO ANOTHER GLASS. […] THE WINE WAS NOT VERY GOOD TO START WITH, BUT THIS??? ON TOP OF THAT THEY CHARGED US $35 FOR TTHE TWO DRINKS. Read more
    Genuine Expedia guest review
    Other trip
    Mar 10, 2013
    ERIC
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great hotel for those having business in this area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Check-in/Check-out (Superb). Dining room excellent with very friendly staff. The location of hotel was very convenient for us.
    Genuine Expedia guest review
    Other trip
    Feb 26, 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "right on the pier"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    nice view of city skyline and water. Giant yellow crane was in the middle, but it was lit up in the night nicely. The bed was comfortable and interior was very updated and chic.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Very nice hotel with friendly staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good view quit neighborhood clean and friendly staff what more can one ask for? Will stay there again
    Genuine Hotels.com guest review
    3 night family trip in Jan 2013
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "beautiful view...mostly"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    We had a heck of a time finding our way to the hotel. No fault of the hotel though. In fact when we called the girl on the phone, Amanda I believe, was more than friendly and helpful. The hotel is pretty and clean. The restaurant looks good, but we did not eat there because we were looking for a little more budget friendly. The room was clean,quiet, […] well stocked, with a balcony, a beautiful view of downtown Vancouver even from the shower/tub. Only drawback on the view, for some, is that it was a little industrial due to the shipyard. A bonus was we got to see a bald eagle perched on the crane outside in the morning. The hotel is walking distance to alot including Lonsdale Ave, the Lonsdale Quay Market (where we got REALLY good coffee from Bean Around The World) and the water taxi. We didn't like the fact that it was so far from Downtown Vancouver but the water taxi was very convienient and the ticket price included not only the water taxi but all other public transportation.I thought parking was semi reasonable at about $12 a day(hotel parking lot). On a side note the hotel concierge was helpfull and directed us to a restaurant called "The District" right across the street. It was quite small, loud and crowded BUT the food and service were EXCELLENT!!! The place next door to that also had great reviews for breakfast .which we didn't quite make it to. Overall would most definately come back!!! Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Marlene S.
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Perfectly leisurely."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing views. Great location for tourist activities in North Vancouver, like Grouse Mountain. Prompt room service delivery. Covered parking was a plus since it was snowing. Only draw back was vending machines were few and not on every floor.
    Genuine Expedia guest review
    Response by Pinnacle Hotel at the Pier Thank you for your great comments and feedback . We are glad to hear that you enjoyed the hotel and the views which the hotel has to offer and the many nearby amenities. The hotel is ideally situated for taking the Seabus downtown or to go to the many tourist destinations on the North Shore. I understand that it may be frustrating to go to different floors to find ice however our staff is more than happy deliver ice to your room upon request and we do have room service at your convenience should you wish to have drinks brought to your room. We do have limited space on the guest floors where we could place and ice or vending machine. We thank you again for taking the time to provide us with your feedback. We hope that you will choose the Pinnacle Hotel at the Pier the next time you visit Vancouver.
    Other trip
    Dec 20, 2012
    Megan
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "Location and amenities."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great value and wonderful amenities for the price. Wished I wasn't battling a cold or would have used the huge excerise room and pool. Location is within two minutes walk to Lonsdale Quay, the "esplanade" is a walk across the street for a pharmacy, bank, IGA food market, or five minutes to the seabus terminal to downtown. We had looked at alternatives […] such as Lonsdale Quay Hotel (turned off by reviews about hallway noise and the Holiday Inn Express located in the middle of a series of crazy interchanges of highways including Canada one), but this was definitely the best choice for our needs.... Low stress navigating to and from the hotel by car. Nice restaraunts across on Lonsdale street with very little traffic. Only two caveats: 1) the first time you drive to find the parking lot entrance, you should turn down the side street a hundred yards east of the hotel. Visually your instinct is to go towards their sign and turn down Lonsdale street, but then there is no left turn or U turn immediately available. Still, no worries... there is hardly any traffic on Lonsdale. 2) parking structure is a bit confusing and signs were not that helpful to relocate the elevator or correct section. Lucky there was a lot of parking available, all manageable. Design of bathroom is spacious but the clear window with the blinds to the bedroom was odd but not a deal breaker. Even the "mountain-side" room was pleasant, though you may mostly have a view of glass sided condos across the street. Read more
    Genuine Expedia guest review
    Other trip
    Nov 16, 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "great hotel for a family, big swimming pool."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    we love everything about the hotel, it was super clean, super nice rooms, very confortable but one of the female recepcionist was in my opinion a little bit unpolite, I asked for non-smoke room and when we got to our room smelled like smoke, then we paid for a mountain view room andwe got a building view ( the building was right in front from our room) […] so that was dissappointed. Read more
    Genuine Expedia guest review
    Response by Pinnacle Hotel at the Pier Thank you very much for sharing your feedback with us on your recent stay at with us at the Pinnacle Hotel at the Pier. I am pleased to hear that you enjoyed the comfort of the bed – we often receive similar comments on our beds. Though some of our Mountainside Rooms do offer views of the North Shore Mountains, our hotel does not sell Mountain View Room we offer rooms on the mountain side of the hotel which do not guarantee a view of the mountains. We are very proud that the team here lives by our culture of offering genuine care and service to all our guests; I do apologize that you did not feel that you had received this service. We do hope for the opportunity to welcome you back to the Pinnacle Hotel at the Pier so we may live up to your expectations in the future.
    Other trip
    Nov 7, 2012
    Evelyn
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Nice room and views"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Easy parking, comfortable bed, nice views of the water and downtown Vancouver. A bit out of the way if you are doing most of your visiting downtown or richmond. Their official address on Victory Ship Way wasn't in our 1 year old gps as it's almost an alley. Recommend they publish an alternate address for navigation.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Joe
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Satisfy with my booking"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The service is exceptional, they know how to make their customers feel welcome. It made my stay very pleasant. The room is clean and the view is nice. The only complain I have is that it is pretty far from down town Vancouver. With Vancouver traffic, I really need to plan ahead with my travel plans. Excellent experience.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    chan
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Beautiful rooms and views."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great -- room, location, value. Will definitely stay there again.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    Fred
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff, wonderful view(upgraded to sea view), perfect room. Located right along coast with great access to Sea Bus on public transportation. Good restrauants in area.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Quality hotel at a great price."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fabulous hotel. Very upscale, clean and modern. Close to the sea bus and Market at the pier. I would expect to pay twice the price for a similar room elsewhere.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Jeannine
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    John & Tracie
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great hotel for access to activities."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were at first put off by the industrial look of the area but the result was very pleasant. We found we were close to all of the things we wanted to do without the traffic and congestion of downtown. Overall a wonderful experience.
    Genuine Expedia guest review
    Response by Pinnacle Hotel at the Pier We thank you for taking the time to write a review for our hotel. I am happy to hear that your initial thoughts of the area of the hotel did not spoil you overall experience. We have been built on an former ship yard and the area has been refurbished by the city of North Vancouver to reflect it's heritage. In the surrounding area of the hotel there are great attractions, restaurants and is in close proximity to the city without the overcrowding and almost everything is in walking distance. I am glad that you had a wonderful experience and hope that you will revisit us should you return to Vancouver. Sincerely,
    Other trip
    Sep 29, 2012
    Tom
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Excellent place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An excellent place to stay. First of all you won't get a better room anywhere for the price. We loved the open market that was a 2 min walk. The hotel was convenient walking to the seabus that was a 12 min ride to the city only 5 bucks. I liked staying in North Vancouver due to the fact it was away from the faster paced downtown area and there was a […] great view of the city at night. My only wish is that the crane was moved which would have made the view even better. Would I stay there again? For sure! Read more
    Genuine Hotels.com guest review
    Response by Pinnacle Hotel at the Pier Thank you for taking the time to review our property. I am happy to hear that you enjoyed the hotel and found that it was a good value for your money. I am happy to hear that you enjoyed the Lonsdale Quay public market as it is a great spot and a good place to start exploring North Vancouver. The Seabus is an excellent option to get downtown without having to face the traffic of the bridges and in many cases the Seabus is quicker to get downtown than it is to by car. It also provides a more relaxing experience. As you mentioned the crane, it is a relic and tribute to the Wallace Shipyards which the Pinnacle Hotel at the Pier was built on and is here to stay. We also welcome you back to our hotel anytime, For sure!
    Trip with friends
    Sep 27, 2012
    T. Vela
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "North Vancouver Jewel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Pinnacle is in a great part part of N.Vancouver. We took the skytrain to the Wharf and got on the Seabus which let us out about 150 yards from the hotel. The room was decorated beautifully and was very clean.The bus to Grouse Mtn. and Capilano bridge was right nearby and so was Lonsdale Quay which had restaurants a food court, a farmer's market […] and shops.The fitness center and pool are top notch. I would definetly stay again. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Karen O.
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great location and great view."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location and great view. We stayed on the "other side of the water" so we would have a view rather than in the middle of the city where your view is the next building. Necessities were all within walkable distance.
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    Kevin
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Awesome place to stay, logistics difficult."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was a wonderful place to stay, however, we were just completing a two week cruise and wanted to stay in our last port city, Vancouver, another night. We didnt realize that we would have to lug all of our luggage (6 pieces) for three blocks to the Sea Bus/Taxi which would take us across the bay and then another block and a half to the hotel. […] Cabs would not take us for such short routes of just a few blocks. If I had known, the logistics, I would have stayed in downtown Vancouver. Read more
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Wonderful place to stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful, clean and comfortable! Great work out room and large lap pool. Staff are professional and quick. Close to other dinning options, but hotel food was great! We had a great view too!
    Genuine Expedia guest review
    Other trip
    Sep 14, 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "Nice new hotel."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Wasn't crazy that they charged me extra for a third person in a room that could accomodate 4.
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    Ollie
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Betty
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "vacation Vancouver"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience at this hotel. Quiet even at harbor side. Staff helped us at every request. Seabus close to hotel so downtown 12 minutes away without staying in that hustle bustle. 20 min from ferry to Vancouver island. Horseshoe to Nanaimo. Great choice.
    Genuine Hotels.com guest review
    4 night business trip in Sep 2012
    Kathy
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    John D
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great Hotel, Great Location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed our stay. The location was perfect with an awesome view of the city. The North side is more laid back than staying in Vancouver proper and the seabus is just 2 minutes away! Beautiful pool and hot tub. We would definitely stay again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Doug K
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Wonderful Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Choose the Pinnacle at the pier because it was on the North side and near to what we wanted to see/visit after our Alaskan cruise. Really handy for the sea bus to downtown YVR as well as the bus station. Couldn't have asked for more. The rooms were light and airy and clean. We liked the decor very much. The staff were wonderful and we wish we could […] remember the name of the male receptionist (could be of Irish decent) who was just marvelous. Thoroughly recommend the Pinnacle at the Pier and what beautiful views over downtown YVR. Read more
    Genuine Expedia guest review
    Response by Pinnacle Hotel at the Pier Thank you for taking the time to write such a fantastic review of our hotel. I am pleased you enjoyed the hotel, the views from the room as they do have stunning views of Vancouver and our staff will be very happy to see your review. Thank you again for staying with us we hope you will have the chance to return.
    Other trip
    Aug 29, 2012
    David
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Romantic hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved our stay in North Vancouver. Perfectly located by seabus station. Gorgeous rooms, lovely sheets. Pretty layout of room. No complaints. Customer service top notch! We fell in love with Vancouver and this hotel helped us do just that! Vancouver is the ideal city!
    Genuine Hotels.com guest review
    Response by Pinnacle Hotel at the Pier Thank you for taking the time to provide us with feedback from your stay. I am glad that you enjoyed our hotel and North Vancouver. I am glad to hear that you liked our proximity to the seabus and the staff. I hope when you return to Vancouver you will consider staying with us again.
    2 night romance trip in Aug 2012
    Jennifer
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Aug 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "good alternative to downtown"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Seabus is a great plus for the kids."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very comfort. Very close to the Seabus and market. We ate breakfast every day at Tim hortuns nearby. It was very good.
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel! We stayed there 5 nights and took the SeaBus into downtown Vancouver each day to check out the sights. It's right next to the Lonsdale Quay (an indoor market with lots food and arts/crafts) and a block away from the SeaBus terminal. There was also a night market on Friday night and "SummerFest" on Saturday just steps away.
    Genuine Hotels.com guest review
    5 night romance trip in Jul 2012
    Bill
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice new hotel close to the Quay (for shoppping, diner choices, and access to the Sea Bus). They need to have better directions. If you do not have a new GPS and/or map you will not find this hotel without doing the "drive around" thing. The front desk was not very friendly upon check-in. Some construction going on around the hotel. If you are on street […] side you will hear traffic, surprising for a new hotel. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    John
    US

    Pinnacle Hotel at the Pier - North Vancouver
    3.0 / 5
    Good
    "Don't Go on Canada Day"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Most restaurants and stores were closed due to the holiday which we were unaware of. Small mall nearby had various foods vendors to choose from and a few stores, but not more than an hour to walk the entire thing.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Take time to ride the bike!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect place for business or pleasure. They even have bikes available to borrow so make sure you plan some time to take the bikes on the ferry.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    Sparky53
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "Very Nice"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very pleasant stay. The kids loved the hotel and its pool. Pleasant and courteous staff at the front desk. The hotel is located by the water and near stores, cafes and restaurant. Pleasant commute to downtown Vancouver.
    Genuine Expedia guest review
    Other trip
    Jul 11, 2012
    NBO
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Wonderful!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I much preferred staying in North Vancouver as that is where we spent 2 of our 3 days. Close and convenient to Grouse Mountain and an easy drive to Whistler (rent a car for the day - much easier and more cost efficient!).
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in Jul 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    5.0 / 5
    Outstanding
    "Great hotel for a family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good and friendly staff. Clean room. Nice view.
    Genuine Expedia guest review
    Other trip
    Jun 24, 2012
    A Traveller
    US

    Pinnacle Hotel at the Pier - North Vancouver
    4.0 / 5
    Excellent
    "Nice stay before departing for cruise."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Not new, but very "homey". Some interesting history and nice location on the lake and near airport. Great breakfast. Bed was very comfy.
    Genuine Expedia guest review
    Other trip
    Jun 22, 2012
    A Traveller
    US
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