Palomar Chicago, a Kimpton Hotel - Chicago

Great choice, centrally located...not too big..very modern and clean. Has a nice attached restaurant and bar. My only complaint is that the AT&T service for the IPhone does not work well within the hotel. Great choice and I will return

We had a great stay! I was with my 8 year old daughter and they treated her like a princess. When I was checking in she was admiring the fishes in the fish bowl. One of the staff walked over and asked her if she would like one in her room. She was estatic! In this day and age when companies are cutting back, it is great to see that this hotel excells […] in hospitality. I will always be my first choice in hotels. Read more

We had great stay, the staff was friendly and helpful. Really enjoyed the lounge wine hour

Beautifully decorated hotel in the heart of downtown Chicago. I loved the carpets and the modern art work. Service was great! The staff took extra priority in the comfort of their guests. Surrounded by tall buildings so not much view from the room. Overall beautiful place to stay!

The Kimpton Palomar is a moderate-sized urban hotel that feels like a boutique hotel. Excellent service, location right off the Red line, comfortable and classy. I will definitely stay here next time I am in Chicago.

Great staff. Great hotel. Only complaint was the indoor pool - very bad odor from chlorine or other chemicals used.

I am hard-to-please when it comes to hotels but we were just totally satisfied and happy with our stay last weekend. The staff was friendly and helpful, our room was super clean and comfortable, and the hotel itself was stylish and chic. We absolutely loved the location and found so much to do nearby. It was nice to have a cocktail lounge, Sable, right […] in our hotel, too. My only complaint was the high cost of parking for the weekend. Other than that, we were very pleased. Read more

This was my 1st stay at the Hotel Palomar & I will definitely be back! It was conveniently located, and the rooms were very spacious. I had a full sized jacuzzi tub in my bathroom - it was fabulous! I also recommend the restaurant in the hotel We had breakfast there - food & service were great. Can't wait for my next trip to Chicago.

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The rooms and amenities are fantastic;staff is friendly and helpful. I swam in the pool several times and it was good for laps. The fitness center was clean and comfortable. We really felt safe and at home, and are contemplating a family reunion at the hotel.

Everytime I go on a trip, I always spend an excessive amount of time looking for hotels to stay in and even after I book the trip, I'm still looking at reviews and other options. I am extremely satisfied with my choice at the Palomar Chicago and would definitely come back. It's a great location and the hotel is absolutely marvelous. Once I went there […] I really saw how this star received such excellent ratings - from the beautiful yet simple and not over the top decor to the excellent staffing at the hotel, I would definitely come back and highly recommend it. Read more

Stay was wonderful. Rooms were clean and staff was so helpful and professional. I definitely would stay at the Palomar again.

Excellent property. Enjoyed the entire experience. Staff was excellent. I would highly recommend.

Great staff and amenities!

Wonderful and very helpful concierge- went above and beyond. Our two queen room was small, but clean and comfortable. Bathroom door was sliding and didn't close all the way, so all bathroom noise was heard. Quite funny, but may be embarrassing for some. Nice lounge with fireplace in lobby. Valets were quick and friendly. Would definitely recommend, […] but it is not as fancy as some other in the Kimpton line. We have stayed in Chicago every year for the past twenty years to get away. Read more

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We had friends visit us who wanted to see Chicago. We only had one free night, so we drove down to Chicago and had a very nice stay at Hotel Palomar. The location couldn't have been better. We were right in the middle of everything we wanted to do. Just 2 blocks from Blue Chicago. One block from Rockit for brunch. A couple of blocks from the river and […] a couple of blocks from Michigan Ave. The staff were very nice and helpful. The rooms were clean, comfortable and contemporary. And the bar was THE place to be. I'm not sure why we left the hotel to go anywhere else. I've stayed in many, many downtown hotels in Chicago and this one beats them all. Read more

I was satisfied with the hotel. The shower/bath was outdated, the old, cheap, showerhead and lack of any place to put a razor or soap really seemed out of phase with the great room, great hotel, and other amenities. Nothing to stop me from going back there next time I'm in town, but turned an A+ into just an A. An easy fix for the hotel though.

For those of us who consider our pups to be as important as our own family members, you will probably not find a better hotel at welcoming them as if they WERE your family members! The friendliness of those behind the desk at check-in couldn't have been better, or their hospitality more warm. Not only did they give my little 'babies' each a complimentary […] gift bag (complete with a bottle of water, portable water dish, a calendar of 'pet' events AND the local restaurants that were pet-friendly), but they provided me the name of an excellent pet sitter that would come to the room and take care of my pups so that I could go have a night on the town. I understand this hotel is pretty new and has only been in existence a year and a half (it was built on a lot that used to be a park). They are well on their way to becoming a favorite, because they couldn't do enough to make me happy and feel welcome. Love this hotel! 5 stars!! Read more

Very nice catch from Hotels.com! I have stayed in Chicago many times in the surrounding area (Michigan Avenue) and found the Hotel Palomar (State Street) to be a bargin. The complementary wine and appetizers were a nice touch. Upgraded to a nice corner room at check-in. Booked the hotel using the credit allowance and I will definately stay here aga […] in. Read more

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I stayed there a few days between Christmas and New Year's, and there were lots of families with kids there, which surprised me. The rooms are new and beautifully modern, hotel staff were friendly, and room service had a limited, but great menu. The hotel bar/ restaurant were good as well. Walking distance to many restaurants and attractions, shopping, […] bars, starbucks, etc. Read more

This was my first stay at the Palomar - the staff was extremely pleasant right from the valets to the front desk. The room was very nice - and one of the most comfortable beds I've ever slept in at a hotel. Interesting artwork in the halls - great wine tasting hour (free) - great bar with entertaining "mixologists" offering a huge/unique drink menu. […] Sable restaurant is excellent - but busy, so book ahead. Great location - near several clubs/restaurants/shopping/Michigan Ave. I read the other reviews and I'm shocked anyone could say anything negative about the Palomar in view of my experience! Highly recommended and will stay again! Read more

Although the staff were friendly and helpful and the bedroom/bathroom set up was what you would expect from a 4 star downtown hotel, the common areas were not adequate for the number of patrons. The lobby has a huge desk dwarfing the rest of the space making it crowded and somewhat claustrophobic when checking in/out or trying to get concierge services. […] The sitting area was packed during the happy hour making it difficult to sit or even get a glass of wine. People were lined up in the entrance area almost to the front door. My suggestion is to have all the red and white wines prepoured so people could pick up a glass instead of pouring for each guest. The pool, one of the reasons I chose the hotel was very small and there was no way to swim around the kids jumping in and out of the pool. The exercise room was packed making it difficult to get on any equipment at all not to mention the one you really wanted to use. Also one night the bar was so packed you couldn't sit anywhere. Although the next night was better and it is a nice bar. So... if you just want in and out of your room and skip all common areas, it is clean, comfortable and well located. Read more

Nice rooms, clean, but needs to do something about the elevators... long waits. The pool and work out room are next to each other... but wait no showers for either. could be come a little nasty in that pool. Over all great location, good rooms.

Wonderful staff. Great location. Very nice hotel. No issues to speak of.

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The hotel is beautiful and very comfortable, with large rooms (King city view) and a nice bar/restaurant. Very close to shopping, dining, and easy to get to museums, attractions, etc. The red line rail stops right on the corner so public transit was easy to and from Midway. Elevators were a little slow at peak times, but overall, it was a great exp […] erience. Read more

We decided to stay here because we thought it was in the heart of the Magnificent Mile. While it's not far, it's not the greatest location. The hotel is clean and fresh and the staff is really great but I think there are better choices. Not really sure how this hotel rates #3 among all hotels in Chicago on Trip Advisor. Maybe Trip Advisor isn't really […] all that reputable. Still, a decent choice for a place to stay in Chicago but probably not the third best in this city. Read more

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If your going to have white carpeting in your lobby it should be cleaned -- often. Other then that --the room was very nice and cleaned. We will stay at The Palomar again.

Fantastic hotel with a great vibe and very comfortable. Loved the wine from 5-6 where everyone was talking to each other. Also nice touch in the morning with hot chocolate for the kids and it was fantastic also. I will definitely stay again.

Great Hotel, kids loved the robes and the 17th floor pool!!!!

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Great expierence friendly staff. they went the extra mile for our birthday weekend trip to chicago. We will be back.

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GREAT HOTEL

This is a nice hotel in a reliable brand of hotels (Kimpton.) It's not special - certainly not as much as it makes itself out to be - but it's clean and pleasant. The bed is comfortable, the room size adequate and the staff nice. It's a good value and well worth staying in. I'm not sure it's quite anniversary or honeymoon level, but if you're going […] to Chicago for a fun, family or business trip, it's the one I'd pick anytime. Read more

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small hotel, great location, exceptionally helpful staff.We really enjoyed our stay.

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So, I've stayed in many Klimpton properties around the US, and mostly I have been very satisfied. However, this stay--my first at the Palomar-- was lackluster. The room was quaint and had a nice view of the city, but the bedding felt thin and cheap. I had to crank up the ultra-drying heat and toss a bathrobe over my bedding for added warmth just to […] stay comfortable at night. Not cool, especially as it is not even winter in Chicago yet. Also, this hotel has no on-site spa and they contract out with a service to do your in-room massages, etc. Not a bad idea, but for the price the in-room massage feels cramped and because the therapist has to travel and set up takes far longer than necessary. Lastly, the Sable restaurant and bar provides their in-room dining. The menu is limited and outrageously expensive for food that came to me barely lukewarm. My advice, take the time to just walk down and eat in the restaurant. It'll be at least $20 cheaper and you'll at least enjoy what you eat. On a more sour note, when I checked out I realized this hotel charges for local phone calls (can't post the rate due to rules here). Are you kidding?! Plus the hotel just "happens" to be constructed in such a manner that your smart phones won't work with 3G and you'll drop all your calls, necessitating the use of the in-room telephone. So, business travelers beware. I paid quite a lot for this stay, and I was ultimately unimpressed. The hotel looks nice, is well kept, and is in a great location. The staff was courteous as could be, but Klimpton needs to rethink its offerings. It's just not worth the price. There are equally nice hotels with better food and amenities, in better locations downtown. I doubt I'll ever stay here again. Read more

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The hotel was suppose to set up dinner for me and my customers and after not hearing back for 2 days I called the restaurant myself and no reservations we made. I called the hotel @ 5:15 and explained the problem they said they would call back and I did not receive a call back until 7:00 and had to explain the problem again and was asked would you like […] us to find another place to eat and I said I already took care of it because I wasn't sure when you were going to call back and I wanted to make sure we had dinner reservations especially on a Saturday night and I also told them that I thought they would of had something already done before they called me back. Read more

We thoroughly enjoyed our stay and had nothing but positive experiences from the time we arrived at The Palomar. We would definitely love to return and also would recommend the hotel to anyone looking for a great hotel in a great, central Chicago location.