"Nice hotel in the center of downtown"
I enjoyed my stay at the Palomar. The room and the amenities were in great condition. The mattress wasn't the best IMHO but it may very well be matter of personal preference. Staff members were very friendly.Genuine Expedia guest review
Not impressed. Poor shower water pressure. Bad immenities.Genuine Expedia guest review
"pets friendly rooms are available in Palomar Hotel"
We were looking for the pet friendly room in a hotel so our cat can stay with us during the spring break trip. The Palomar Hotel offers pets friendly rooms and I was pleased with the cleanness and comfort of our room that feels like home. I think rooms have a proper sound isolation - it was very quiet inside - no disturbing noises from outside or neighbors. […] The stuff was very friendly and helpful. There are several options to park the car in the neighborhood, so look for the best price. We parked our car in a self-parking lot just across the street for $45 per 24hr. Do not hesitate to ask a doorman to drive your car over to the hotel when you are leaving! And do not forget that there are free vine every evening at 6pm, and tea/coffee in the morning at the hotel lobby. Read moreGenuine Hotels.com guest review
Overall great stay, wonderful service with a smile.Genuine Hotels.com guest review
"You can never go wrong with Kimpton"
I love Kimpton and my 2-night stay here was great. The only thing I didn't absolutely love was the lobby. Other than that, I'd stay here again.Genuine Hotels.com guest review
"You get what you pay for."
Friendly Staff and nice decor but that's it. The bed was horribly hard and uncomfortable. The location was great, walking distance to everything downtown.Genuine Hotels.com guest review
"decent place, bad service"
way understaffed, long waits at the reception desk, had to call housekeeping myself on a saturday to clean the room.Genuine Hotels.com guest review
"Excellent service and rooms (beware of 15 tier!)"
I found this hotel to be way better than peer hotels in regard to service and comfort. You do get what you expect from this price range. I have only a few remarks that may help people that are as fussy as I am :) You should avoid the *15 tier, because rooms there are next to the two elevators: the rooms are well insulated, but the elevators are slow […] and people may have to station and speak aloud in front of them for quite a while. Also, rooms in this tier communicate with *16 rooms, which may allow for idiotic neighbors to wake you up with their loud chatter at night. Our room had the inconvenience of evidently sharing the air duct with the kitchen or something: we'd have burger or egg smell at all times! Speaking of food, the restaurant (Sable) is very good but with few menu options and overpriced, especially for breakfast, and especially considering the very good alternatives that exist very close to the hotel (one for all: Eataly!). Cons are easier to find, but I should insist that this hotel has great perks and my rating is still 5 stars! Read moreGenuine Hotels.com guest review
"Reasonable choice in River North"
Reasonably priced and consistently solid. Leather desk chair was very worn out across the top; heavy bathroom sliding door was clumsy; and lamp switches were tricky. ATM was not functioning in business center and computer rental was very pricey. Very slow to make up the room. Valet parking is a very high $60 per day but they did a good job. Not a great […] cable TV selection in HD. Otherwise, very good hotel for the money. Great location, good staff, good food, decent lobby, nice gym, nice pool, comfy beds. This is my second stay at this location. Tough to beat the price and location. Read moreGenuine Expedia guest review
"Wonderful location and experience"
Spent a few days with my husband and 2 kids (ages 3 and 6) and had a wonderful time. Very nice staff and accommodations. Brunch at the hotel restaurant was amazing on the weekend. Concierge gave good recs for dinner closeby. Grocery a block away which was nice for our 1 bedroom suite. Highly recommend. Also recommend becoming part of their member program […] (can be done online and is free) to get free wi-fi. Read moreGenuine Expedia guest review
Perfect hotel for our girls weekend. However, this hotel would be perfect for business and families as well! First time at this hotel and would definitely go back!Genuine Expedia guest review
"Awesome stay, again."
Palomar Chicago is one of my favorite hotels of all time. The service is amazing, and the rooms are always nice and updated. I stay here every time I'm in Chicago.Genuine Hotels.com guest review
Staff was excellent!Genuine Hotels.com guest review
We spent one Saturday night there, and really enjoyed the stay.Genuine Expedia guest review
The hotel was in a great location and the staff was professional and friendly. I definitely recommend this hotelGenuine Expedia guest review
The staff was friendly and helpful and the accommodations were great -- comfortable and quiet. The wine hour was a nice break in the afternoon and there were so many great places to eat within walking distance.Genuine Hotels.com guest review
We loved this hotel. The staff took care to answer every need we had in a timely manner. They were friendly from the door to our room! We love Chicago and will definitely stay here again!Genuine Hotels.com guest review
"Best customer service"
Best customer service I experienced myself and witnessed interactions with other patrons... Only thing I would change was coffee makers in the room would be wonderfulGenuine Expedia guest review
"Beautiful hotel in the heart of it all"
We had a wonderful stay at Palomar. The service was wonderful, the hotel was beautiful, and the shopping was awesome. Our daughter had a blast swimming in the indoor rooftop pool. It was so nice to come in from the frigid cold to a warm pool with a view. We will be back!!!Genuine Hotels.com guest review
"Great spot...great hotel"
Unless you have lost touch with the reality of how most of the world lives, the Palomar is a fantastic hotel to stay in when visiting Chicago. Super clean, very friendly, well appointed rooms, nice fitness area, helpful staff. As well, the location is superb for bouncing around the River North area, shopping, food, etc. We enjoyed it greatly and will […] come back. One huge kudo - indicative of the management of Palomar - I called the day before our trip and spoke with a younger gal about an early arrival...I guess I mentioned it was our anniversary but I didn't remember. When we arrived, Sara said "I remember you....we have your room ready". Not only did she remember us, but when we got back in from a comedy show at 2am, we had a phone message...shortly thereafter, strawberries and chocolate arrived at our door with a note.....from Sara to us. Wow. It was quite an act of thoughtfulness...and in business, we know that such starts from the top down. Well managed, well done. Stay there. Read moreGenuine Hotels.com guest review
Third stay at a Palomar Hotel (Philly and LA). All excellent! Great service and clean comfortable rooms. And the special touch: the social hour! Only negative: parking is so expensive.Genuine Hotels.com guest review
Great hotel and great service. If I had to change anything the only thing would be to have a coffee maker in the rooms as a standard amenity. Other than that, perfect.Genuine Hotels.com guest review
"Chic, but down to earth"
Modern, elegant, and the staff had no snobby attitude at all like in other boutique hotels. Very friendly. The only problem? They offered me a $10 discount for mini bar items consumed, but they forgot to give me the keys.Genuine Hotels.com guest review
"Stylish hotel in a central location"
Very stylish hotel, decorated by renowned interior designer/architect Orlando Diaz-Azcuy. Room was comfortable (king size) and equipped with all the usual amenities, except that some one forgot to put in the mini refrigerator. Great beauty products. Hotel has a beautiful pool on the rooftop and a busy bar/restaurant. Breakfast buffet ($22) was just […] OK. Read moreGenuine Expedia guest review
"Best stay in Chicago for families!"
I cannot say enough good things about our first stay at Hotel Palomar. We are a family of 4 with two young children. I called ahead to make sure that they had a crib available and not only was the crib already set up and waiting in our room, but so was two pet goldfish and mini animal print robes for the kids to use. The front desk and staff all throughout […] the hotel were incredibly friendly and welcoming. We booked a King Suite and used the pull out couch for our 7 year old and it was so nice for mom & dad to have our own room to watch tv and just get some time away after the kids were in bed. The suite was HUGE with beautiful floor to ceiling views of the city, and an enormous bathroom with Japanese style Jacuzzi. The suite was appointed beautifully, with modern touches thorughout. We asked for extra bedding for our little one, and staff showed up in less than 5 minutes. The "Wine Hour" downstairs is more like a happy hour for adults, and was a perfect ending to a long day of museums for this mama! We honestly could have stayed there for an entire week and been comfortable. I don't think we'll be staying anywhere else on our next few trips to Chicago! Read moreGenuine Expedia guest review
The Palomar is a modern hotel in a great location in Chicago - it is one block from Eataly and blocks away from the restaurants on Clark street or a short walk to the "L" stations on Lake in the loop. The two QUEEN size beds is a big plus over most hotels with only doubles when we are traveling as a family. I'll always consider the Palomar when traveling […] to Chicago. Read moreGenuine Expedia guest review
"Great Hotel Great Location"
The Kimpton brand overall is a great hotel experience. This was no exception.Genuine Hotels.com guest review
Loved it. Great room . . . probably the best room we've had over a decade of staying in downtown Chicago hotels 3-4 times per year. Good location.Genuine Hotels.com guest review
Can't say enough good things about this hotel. Nice touches from hot cider in the lobby on a cold day to hot cocoa with toppings and whipped cream. Friendly staff quiet rooms with terrific view of the city. Nice indoor pool small but adequate gym. We loved it and will go back.Genuine Hotels.com guest review
Great hotel and location. Decor was really nice. Room was spacious and very comfortable.Genuine Expedia guest review
"Super nice doormen!"
I recently stayed at the Hotel Monaco in Denver and chose the Hotel Palomar because it was also a Kimpton Hotel. It was super cold outside during our stay but that didn't affect the attitudes of the doormen. Very nice group - always there to open the door and tell you to stay warm. Room was very clean - love the robes. Fitness center had several machines […] that were broken and it was filled with people most every time we went to work out. The pool is so beautiful at night with the blue lights in the trey ceiling. Ambiance is A+. During the week the pool was always empty but Fri night and sat all day it was filled with children. Great stay - would definitely recommend the Hotel Palomar. Read moreGenuine Expedia guest review
Great location, clean, Stable Kitchen and Bar +++Genuine Hotels.com guest review
The staff was lovely and my room was beautiful. It was clean, my bed was comfortable, and the lounge is beautiful. The only thing I had an issue with is the fact that wi-fi is free only if you sign up for membership or if you pay. I feel as though wi-fi should be complimentary and included, subject to personal opinion. Besides the wi-fi, everything […] else was wonderful. Read moreGenuine Expedia guest review
"close to shopping and attractions"
arrived when a storm had just came thru. the outside staff were extremely helpful and friendly, especially gentleman named blu.shopping and attractions were close. we like to walk so a mile or two was great for us. could always stop in and shop for awhile.afternoon wine was available in the reception room and got to meet lots of nice people. would stay […] and recommend this hotel. Read moreGenuine Expedia guest review
The hotel is beautiful, the staff were wonderful and friendly. The wine/pizza was a very nice touch after a long day working. I loved everything about the room and the hotel. The only suggestion would be a hot tub!Genuine Hotels.com guest review
"Fine modern hotel a few blocks north of the river"
The Palomar has nice rooms and a friendly staff. The bar on the first floor has possibly the best selection of fine whisky in the city, and first rate food as well.Genuine Hotels.com guest review
"In the heart of river north & so pet friendly!"
Great place to stay. We had our pooch with us. No additional fees for our dog & they provided us with a doggie bed & bowls.Genuine Hotels.com guest review
A great experience staff are attentive and courteous rooms wre great definitely will go back! Restaurant was wonderful as well!Genuine Hotels.com guest review
"Great downton location."
Friendly helpful staff, great on site restaurant/bar for breakfast and a night cap. Decent work room on top floor.Genuine Expedia guest review
"Great hotel- close to dining and stores"
I had a great time very hospitable, excellent and friendly staff- very clean rooms- I already recommended to another friend and will be looking to stay at all kimpton hotels throughout USAGenuine Expedia guest review
"Excellent hotel in a perfect spot"
We live in the city, and I work nearby. I chose this hotel for its location, because we wanted a night away and I wanted to see what it was like to be a visitor to the area. I had good reports about Kimpton properties, but the Palomar exceeded my expectations. Great building, beautiful decor in the room and the common areas, and even a great restaurant […] and bar. We didn't use the swimming pool or the fitness center, but they look great for their small sizes. If you need to stay in the downtown area-- especially if you have a pet-- this is the place you want. Read moreGenuine Hotels.com guest review
"Chic get away"
Was so upscale , gr8 caromed service and the room and bathrooms are just beautifulGenuine Expedia guest review
"Can't wait to go back!"
LOVED IT! Had never been here before and it was outstanding! Staff was fantastic! This was a last minute trip, so we forgot a few things. Staff was right there to help. Gave great recommendations on places to go and what was open when. Sable (hotel restaurant) was THE BEST!!Genuine Hotels.com guest review
"Went to see a Christmas play and did some shopping"
Overall I highly rate the Palomar. The staff was especially helpful. The room was very nice, clean and modern. They had wine in the lobby living room each night also hot chocolate and cider. Very homey yet a touch of elegance. Would stay there again.Genuine Expedia guest review
"Great place for a staycation."
Hotel was in a fantastic location. Very near many great restaurants. Staff was real helpful and accomodating. Would absolutely return at another time.Genuine Hotels.com guest review
Great staff at front desk. Very helpful. Valet was courteous . Requested late check out at 1 and we're able to accommodate . Wine in eve and lemonade for kids was nice. Same for some good coffee and hit coco for kids in am. Heated lounge at the outdoor foyer was an icing on the cake!. One could hang out after s long day at the outdoor heated area and […] soak in the busy street life. Room was very clean. Only cons was the lack of a lock to the sliding bathroom door ( or maybe we missed it?) because it was a? Accessible room . Will be back! Close to everything and 2 blocks from Michigan ave. Read moreGenuine Hotels.com guest review
"Great location, great service"
The staff was friendly and accomodating. The hotel offered hot cider and wine in the evening and coffee in the mornings which made our excursion out to the cold weather more bearable. On our last day, we came down to the lobby after the coffee station was cleared, but the staff offered to get us a couple of cups to-go no problem!Genuine Expedia guest review
Excellent location, great staff and business friendly property. The only complaint would be the rude doorman. Otherwise this is the best place to stay in the downtown Chicago area. Great for the rate, highly recommend it!Genuine Hotels.com guest review
"Fabulous Place, Fabuolous Location"
Perfect!.... Best location in Chicago... can walk everywhere!Genuine Hotels.com guest review
"Great stay in every way"
Our first stay in this hotel was terrific. Bobby the concierge checked us in and let us know that we had been upgraded to a corner view room and gave us very helpful restaurant advice since we were there early. The hotel is in a great location and every employee we interacted with was very nice and helpful. The complimentary evening wine and morning […] coffee and hit chocolate was a very nice touch. I highly recommend staying at this hotel. Read moreGenuine Hotels.com guest review
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