Reina Roja Hotel is close to Nuestra Senora del Carmen Catholic Church, Playa del Carmen Main Beach, and Pier Navega. Also nearby are Mamitas Beach Club and Plaza de Armas.
Reina Roja Hotel has an outdoor pool, an indoor pool, and a health club. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. This 3.5-star hotel features business amenities including a meeting/conference room, limo/town car service, and technology support staff. The hotel offers a coffee shop/café. A complimentary breakfast is available. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a nightclub, a rooftop terrace, and a library. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available 24 hours), an area shuttle, and a theme park shuttle. Guest parking is complimentary, and available on a limited first-come, first-served basis. The property may provide extended parking privileges to guests after check-out (surcharge). The property has designated areas for smoking.
Rooms feature furnished balconies with city or garden views. The 63 air-conditioned guestrooms at Reina Roja Hotel include iPod docking stations and minibars. Beds have pillowtop mattresses, down comforters, down blankets, and premium bedding. Guests can use the in-room complimentary wireless high-speed Internet access. 42-inch LCD televisions are equipped with premium cable channels, free movie channels, and first-run movies. All accommodations provide desks, safes, and direct-dial phones. Bathrooms offer showers with rainfall showerheads, designer toiletries, makeup/shaving mirrors, and hair dryers. Additional amenities include complimentary bottled water and irons/ironing boards. In addition, amenities available on request include in-room massages, extra towels/bedding, and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.