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Crossroads Hotel, Lilongwe

3.5 stars
Crossroads Complex Off Mchinji RoundabouLilongwe00000Malawi, ‏‎800-491-6126
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Good3.3 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Pool
Bad pool
WiFi
Bad internet service
38See all 38 Hotels.com reviews
From 121 reviewsTripAdvisor Traveller Rating

Crossroads Hotel, Lilongwe

Hotel Info: ‎866-539-8117‎

from $141
  • Deluxe Queen Room
  • Deluxe Twin
  • Superior Queen
  • Deluxe Family Room
  • Superior Twin
  • Executive Suites
  • Deluxe Suites

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Also known as

  • Crossroads Hotel
  • Crossroads Hotel Lilongwe
  • Crossroads Lilongwe

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Crossroads Restaurant - This bistro serves breakfast, lunch, dinner, and light fare.

Copper Pot - This fine-dining restaurant specializes in regional cuisine and serves dinner only.

Catchy Saloon - Onsite bar. Open daily.

Crossroads Hotel, Lilongwe’s small print

Also known as

  • Crossroads Hotel
  • Crossroads Hotel Lilongwe
  • Crossroads Lilongwe

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 38 reviews

Crossroads Hotel, Lilongwe
Good3.0 / 5
Decent property among few options in Lilongwe
Superior room was decent, wouldn't stay in standard room. Check your bill carefully as I got charged for laundry services that I didn't procure. The "free internet" is misleading. You get a voucher for 350MB of internet access per day which is about enough check and send a few emails then you have to purchase more airtime. The airtime is cheap and is usable all over the city, so that factor is actually convenient but if hotels.com advertises free internet as part of the room rate, it should at least be unlimited daily access at the hotel facility.
6 night business trip
Crossroads Hotel, Lilongwe
Excellent4.0 / 5
Great stay for business.
I stayed at the Crossroads for 3 weeks on business. Location was excellent. Close to city center and some very good restaurants. Service was also very good. For those travelers used to visiting Africa, the hotel is well rated at a 4. By Western standards, it would be probably a 2 or 3. It has a flat screen TV but maybe 19 inches, so difficult to view clearly from the bed. Hot water in the morning, like most African owned hotels, is a coin toss. But when you are married and traveling alone for 3 week, a cold shower once a week is probably a good idea anyway.
18 night business trip
Crossroads Hotel, Lilongwe
Excellent4.0 / 5
Ok visit
Short stay, hotel met our needs. By no means a luxury hotel (by US standards), but clean and pleasant. Most staff amazingly helpful. Hotel food was lacking when we visited (long time to get service and pretty mediocre) and we had a power outage another night so difficult to get food. Highly recommend getting a driver to visit some lovely restaurants a bit away (e.g., Mamma Mia and Buchanans). Overall, met our needs and wouldn't be opposed to staying again.
3 night business trip
Crossroads Hotel, Lilongwe
Poor1.0 / 5
Terrible!
No Hot water and poorly maintained.
1 night trip
Crossroads Hotel, Lilongwe
Excellent4.0 / 5
excellent high-end option
Crossroads was great. 24/7 room service, a basic but functional gym, and proximity to a lot of useful things in the complex (money exchange, grocery store, cafe, fast food restaurants and laundry/souvenirs) is key since it's hard to get around with no car. Only critiques are that the front desk staff should be a bit friendlier, we were charged 1000kwacha for a cup of tea that our driver drank with us at breakfast(?!), and the pool is under construction (so loud, and no pool).
2 night business trip

See all reviews

Crossroads Hotel, Lilongwe

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