"Good location off the highway during roadtrip"
We were on a roadtrip including 2 adults and 2 kids. This hotel was right off the highway. Good location. The rooms were a bit outdated. We did not have a fridge in our room. Beds were comfortable. The surrounding neighborhood was ok. The staff was extremely friendly! We did love the breakfast which including eggs, sausage, waffles, bread, and cereal. […] Breakfast room was spacious and clean.This hotel is good to get a good nights sleep Read moreGenuine Hotels.com guest review
"Decent Value for the money"
This hotel is in a great location for a business conference we regularly attend. Decent rates, friendly staff, easy interstate access, comfy beds and quiet rooms.... it could use a gym/workout facility, but otherwise, for the price this hotel can't be beat.Genuine Hotels.com guest review
"We had a 2 night stay."
We were disappointed the fridge was missing from our room and there was no information that the hot tub was out of order and that was the main reason we chose this hotel.Genuine Expedia guest review
"Rooms were clean, but..."
The room was very clean and comfortable. But the lobby and hallways smelled like cigarette smoke. One member of the front desk staff had an "it's not my job" attitude.Genuine Expedia guest review
"Close to interstate"
The staff were very courteous and helpful. The location was easily accessible from I-80. The room was comfortable and met our needs.Genuine Hotels.com guest review
We stayed for two nights, had a smoking room (which was a big plus for us), king size bed (which was extremely comfortable), loved the pillows. We had a fantastic time. In the future will go to the hotels website or call direct to book again. The only thing that I was disappointed with was the rate I got through this site was way more than what I got […] for my additional night reserved through the hotel. Overall, it was a good weekend, we will definitely stay at this location again in the future. Really wanted to take the bed and pillows home with us, haha. Read moreGenuine Hotels.com guest review
Rooms were excellent. Very handy to get around Omaha from this spot. Good breakfast as well.Genuine Hotels.com guest review
okGenuine Hotels.com guest review
"close to interstate"
Staff dropped everything to help me when I came back looking for a lost item. Thank you so much!Genuine Hotels.com guest review
"close to ball park"
Our over night stay was good. However the check in lady was rude and did not welcome us with a smile.Genuine Hotels.com guest review
This hotel allows smoking and the lobby area did have the stale odor from smoking.Several people smoked just outside the main entrance. Very comfortable mattress. No refrigerator; that is a convenience, not necessity.Genuine Hotels.com guest review
This was convenient to the interstate, but needs a face lift inside. Room and bathroom were not the cleanest bed a bit hard. Staff was polite.Genuine Hotels.com guest review
"Great Place for the Night"
This hotel had everything you need. The sink was separate from the bathroom for quicker getting ready in the morning, the beds were extremely comfortable, and the free breakfast in the morning was very complete. I would certainly stay here again.Genuine Hotels.com guest review
We have stayed here before...this time we had to wait for a desk clerk (sign said 5 minutes-it was longer). Also, a fitness room would be appreciated; we use them. Room was comfortable and clean. Breakfast is always good.Genuine Expedia guest review
Only complaint is the ring around the hot tub, cleaned the day before my check in yet it looked like a dirty bath tub ring!Genuine Hotels.com guest review
Accommodations were up to par. I did however have to wait too long to check in. No one was available at the desk right away when I checked in. Otherwise it was reasonably priced and I would stay there again.Genuine Hotels.com guest review
I just want the emails to stop so im writing a review i didnt even stay here i just booked the room for some of my employees coming in from out of town but i have recieved 4 emails about rating the motel and i didnt hear any complaints so it was goodGenuine Hotels.com guest review
great experience over all. Good service and good peopleGenuine Expedia guest review
Bed poorly made, ring around bathtub, the hot tub had a gross ring around it. The man that was doig checkin was rude and unfriendly.Genuine Hotels.com guest review
"Great place to rest your head"
The building needs a bit of maintenance (peeling wall paper, loose electrical socket) but the room was clean, the staff was friendly, and I slept like a baby!Genuine Hotels.com guest review
"Won't go back!"
The bed was worn out. Tv old. No Fridge. Toilet wouldn't hardly flush without plugging. There was a cement business beside us and they ran bucket loaders all night so no sleep. The rooms need major updating. Soundproof the windows.Genuine Expedia guest review
"Diappointed in Omaha"
Upon arrival the front desk staff was very rude and short. Room did not have a refridgerator as listed online.Genuine Expedia guest review
"A great experience"
We chose this hotel mainly for the location. From our initial check-in until the time we checked out, we were pleased in every way with our experience. The staff was very courteous & knowledgable. Accommodations were spacious, clean, neatly arranged. Breakfast food & location were also wonderful. We will not hesitate to recommend this hotel to our friends […] & family. Read moreGenuine Hotels.com guest review
The hotel staff were very accommodating for my family. Very willing to work with us in our situation.Genuine Expedia guest review
"Review of Comfort INn West Omaha, NE"
Hotel was ok. Thought it was a bit expensive since we could hear a yapping dog most of the night and people walking on he floor above us. Wasn't that impressed with the breakfast either.Genuine Hotels.com guest review
"Nice room, easy to get to, not a great location."
The rooms are nice, not great but definitely worth the money if you are getting by cheap. The free breakfast is good with sausage, scrambled or boiled eggs, muffins, yougort, cereal and more. The pool and hot tub are good but I prefer bigger pools in hotels. Overall its an ok place to stay. Helen is a great host! She went above and beyond to make our […] stay pleasant. Read moreGenuine Hotels.com guest review
"Average Hotel that needs updating"
The hotel needs updating...hallways and trim with noticeable damage, no vent fan in bahrooms, and some sections of ceiling tape joints for drywall coming apart. Also this hotel does not have an elevator. This was especially hard on my mother who has difficulty getting up stairs. Also beware that this hotel will charge extra for more than two adults […] per room ($10.00). My thanks to the person at the front desk for giving us a break on that issue considering I had five family members on this trip. The two rooms on the second floor were clean. The breakfast area was nice, but the hours needed to be extended beyond 6 A.M. to 9 A.M. Read moreGenuine Expedia guest review
Very clean, great service...Genuine Expedia guest review
The staff was great, though the lady monitoring the Breakfast bar was a little grumpy and appeared to not like her job and did not smile once even when I said good morning and thank you for the great breakfast. My room was clean, but the ceiling in the bathroom above tub area looked green like it had had a mold issue currently or at one time. VERY uninviting. […] Rest of room was clean in fact very clean, so wonder why they would let that go. Swimming indoors was freezing, I don't think they actually heat it so be prepared for that. Hot tub was great. Overall would stay again, because of location to Vala's Pumkin Patch and the Great American Pizza Factory. This was our 4th stay here with the grandkids for our annual trek to the Pumkin Patch! Read moreGenuine Hotels.com guest review
"Comfort Inn - West Omaha"
Convenient to highway but not much else. No elevator in this two story hotel. Breakfast was adequate. No amenities. However, it was much cheaper than other national chain hotels in West Omaha. If you are simply looking for a place to spend the night on your way to somewhere else, this will work.Genuine Hotels.com guest review
"Very good basic room near the interstate"
07/19/14 Jenben328 Wisconsin
I was pleasantly surprised by our stay. The rooms were basic but clean. We were able to comfortably accommodate our family of 6 in one room. It was quiet despite the proximity to the interstate. The beds were comfortable. The breakfast was good - actually some of the best scrambled eggs I've had at a hotel buffet. Luxurious - no. Comfortable and a good way station while traveling - yes. One word of caution - hallways smell like smoke but our room didn't.
"Caution when using choice hotels..."
07/03/14 j w Wilmette, Illinois
After a conversation about how the choice "50 dollars back" rewards work, the front desk clerk neglected to add this stay to our choice account. The person checking us out was also unable to add this stay to our account. When we called choice privileges we were told that we would have to wait 72 hours. It appears to me that they are making it difficult to take advantage of their promotions. One can assume that they are instructed to make this difficult, in hopes that it goes unnoticed. The lengthy delay in being able to correct the situation only adds more unwanted hassle. I would caution people using choice privilege hotels to always check upon registration, and ask for verification that your choice number has been entered into the system.
"Overpriced, broken down, gross pool, no hot tub"
06/14/14 jroz72 Chicago
We had no choice but to stay as we traveled. The beds were clean and comfy, shower floor was dirty and ceiling was stained. Pool was green even though it was inside. Dresser was missing door. Quiet enough until the idiot next door started opening and shutting door from 6am until 7am....not hotel's fault. Breakfast was good, make your own waffles, eggs, sausage, juices etc. Couldn't hear hwy. Wouldn't be angry if it wasn't $150!
10/15/13 Ann R Medical Lake, Washington
We were in town to visit so didn't spend a lot of time at the motel. Didn't even look at the pool. Our bed was comfortable and the room was clean. Breakfast started on time and was the normal fare, the scrambled eggs were watery but there were other things to eat. There were 2 free papers, the local one and USA Today
"Average Choice Hotel"
10/13/13 Bob A Chicago
You never know what to expect when choosing a Choice Hotel. You used to be able to judge the quality of the hotel based by which brand of Choice Hotel you chose. Now it is a coin toss. This hotel was clean and gave us a place to stay when traveling down the interstate. I am concerned that they have Internet Rates lower than those made available to Choice Hotel Privileges members through the Choice Hotel website.
"ADA room great"
09/20/13 j n thousand oaks
ADA room #120 was the best ever. 1 flaw, toilet seat not open ended. Every thing else fantastic; including the phone next to the commode! Scrambled eggs and sausages + hot waffles friut , juice. What more can I say. +++ room next to the heated 80 degree pool.
"A bit pricey"
The room was nice and the staff was friendly. Breakfast was really good too. The one thing I did not like was we had no refrigerator or microwave in our room. For the price I paid I think it should have included that.
"Clean it up!!"
06/28/13 the4hallsco Colorado Springs, Colorado
We stand by the Comfort Inn motel chain and this is by far the worst place we have stayed. The first impression was a dirty un-kept parking lot and seeing two people smoking outside of a side entrance. The entrance we used was on the other end of the building and it was falling apart. The comforters and room were filthy. We were in a non-smoking room that smelled awful. The carpets were dirty. The pool was a nasty color to the point of not even wanting to test the water temperature and the hot tub had things floating in it.
"Clean & Quiet"
06/27/13 Tom M Hutchinson, Kansas
I didn't expect much from this motel, but it was actually very nice. The front desk staff was friendly and courteous. The room was excellent, very clean and quiet despite the location near heavy truck traffic and industry. The wireless connection was great. The breakfast was wonderful. I thought it was very nice and would stay again.
06/22/13 James K Bellevue
This Comfort Inn is substandard. Our room was not clean! We found hairs in our beds, which made us wonder if the sheets had actually been changed. The shower needed a good scrubbing and had a repulsive wad of hair at its drain cover. The breakfast was also an unpleasant experience. I lost my appetite while watching an employee heat up a bag of scrambled eggs in the breakfast area's microwave before walking over to to dump the eggs in the warmer/serving tray. In short, this motel is a dive and was way overpriced. If we had not found ourselves on the road late with little options, we would have left. The only positive thing I can say about this Comfort Inn is that the man at the front desk was courteous and friendly.
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