"Comfortable, modern, and clean"
We liked the recently remodeled room and restroom. I would stay at this hotel again.Genuine Hotels.com guest review
The air condition was miserable cause the reception mentioned if the temperature outside is below 20 C the AC wont work and you have to open the window ...lol funny..why it is called air condition ??and you need to go to a floor below ground floor to do ironing if need iron and iron board because it's not allowed in the room ,another funny story !! […] !! Read moreGenuine Hotels.com guest review
"Loved the Imlauer"
Excellent staff, superb breakfast, stylish rooms, convenient location. I am so glad I booked the Imlauer for my first trip to Vienna. Imlauer will be my first choice every time I return.Genuine Hotels.com guest review
"Great hotel, but a short walk to old town"
This hotel is modern and the rooms are spacious. Expect a 20 to 30 minute walk to the old town and castle, but the walk is nice as long as the weather is good. The staff here is very friendly and accommodating.Genuine Hotels.com guest review
"very nice hotel in central location of Leopoldstad"
Very friendly staff, clean hotel and central locationGenuine Expedia guest review
Response by Hotel Imlauer Vienna Write your comment.Dear value guest, Thank you very much for your review. It’s a pleasure to read through your warm and motivating words. Parking costs € 20 for 24 hours in our garage – alternative there is short-parking-zone on the streets throughout the whole city throughout the whole day with a cost of € 1,20 / hour. See you again soon, best regards Daniel Zwieb Assistant General Manager Hotels IMLAUER&Nestroy Wien
"Trip to Vienna"
I enjoyed my stay in this hotel. The room had modern furniture and looked nice. We used the hotel to sleep and shower pretty much but not to spend the vacation in the hotel. The location was convenient to the subway which takes you to Vienna downtown very fast. The internet was a bit slow and disconnected itself at times. We had a problem with the shower […] drainage. The bathroom got soaked since the drain was not working. Maintenance arrived in 5 min and fixed it though. The breakfast is expensive but I enjoyed eating breakfast in other places like coffee shops and such to see other places and it was cheaper. I recommend the hotel for the price and location if you are going to use it like I did; a sleeping place near downtown area. The surrounding area does not have too much light but Vienna is very safe. Read moreGenuine Hotels.com guest review
"Charming neighborhood, comfortable and modern room"
Charming area, good staff, a perfect hotel for a weekend in Vienna. The rooms are small, so if you're planning on spending lots of time in your room, look elsewhere. But if you want a comfortable and modern place to sleep after a day of exploring Vienna, this is the place to stay.Genuine Expedia guest review
It was a nice hotel and location was good. Breakfast was twice the price of any where else so we ate elsewhere .Genuine Hotels.com guest review
"Modern hotel near historic district"
Modern hotel in the heart of the city. Reasonable location with many nearby restaurants and within walking distance of the Danube. Great service. Clean and comfortable.Genuine Hotels.com guest review
"Nice hotel, short walk to city center"
We wanted to stay within walking distance of the Vienna city center. This hotel is very much that. Easy to navigate and walk. It is also close to an underground train station. I found this hotel on hotels.com and it was about 30 percent off, so I think we got a nicer hotel for what we were planning to spend on the 2-night stay.Genuine Hotels.com guest review
"Close in, clean, comfortable."
Great place for the price. Expedia just told me I need to write more than the brief sentence I just wrote but as I don't get paid for this... I'm out of time. Sorry!Genuine Expedia guest review
"Excellent staff, helped with special requests."
This staff here does a great job at helping with special requests. They also paid attention to wait for our lost luggage and received it and brought it to the room for us.Genuine Expedia guest review
A great stay in Vienna with a convenient location by two underground stops. Directions on the website are insufficient, I would definitely recommend looking them up beforehand. Hotel is clean with nice amenities and a great buffet breakfast (well worth the price). Staff could be a little bit friendlier on the whole, but all in all we were very pleased […] with our stay at Hotel Imlauer. Read moreGenuine Expedia guest review
Downside , when we arrived there was a note on the bed to join them for breakfast. The way it was phrased made it sound like it was included. It was not , however it was very good.Genuine Hotels.com guest review
"Quiet, cool and Very clean and classy!"
We visited 6 cities in Europe, and Hotel Imlauer was by far the best of all! Enjoy!Genuine Hotels.com guest review
"Heating off in May with 8C outside"
The hotel is ok. A few blocks away from the VIenna action. The room was a bit small for the American standard but ok for the European norm. One relatively minor issue: Heat was off which I found out in the middle of the night. The excuse is that it is "summer time" while technically is still Spring and the temperature outside was 8C. They said they […] can provide space heaters or blankets, which seems unacceptable for a 4 star hotel. Read moreGenuine Hotels.com guest review
"very nice for the price"
Recently updated and very comfortable, and close to the underground but thankfully in a quieter district than the tourist epicenter. Would stay there again. If breakfast were more reasonably priced, or were included in the rate, this place would be unbeatable.Genuine Hotels.com guest review
"Awesome stay for a short getaway in Vienna"
My wife and I were going to be in Vienna for 3 days so we rented out a room at Hotel Imlauer Vienna. We could not have been more pleased with our stay at the hotel. The staff were very friendly and helpful, even helped us plan out a day trip outside of Vienna. The facilities are super nice and clean, the sauna was awesome. The hotel is about a 10 min […] walk from the U, which made it very easy to get around. The area surrounding the hotel felt very safe at night. We didn't have a car so I can't comment on parking situation and costs associated with it. We didn't eat at the hotel at all so not sure about the price or quality. But prices in Vienna are a little bit high overall anyways. I would highly recommend staying here. Read moreGenuine Expedia guest review
"Great hotel close to 2 metro stops"
Great hotel. Loved the location. Very close to two different metro lines, so depending where you were traveling you could choose which to take. Made it very convenient for daily travel. Hotel was very clean with great service. The beds were a little firmer than I prefer, however I would definitely stay here again.Genuine Hotels.com guest review
"Clean, Friendly, and Near the U-Bahn!"
I checked in early in the morning, and was offered a room upgrade and daily breakfast for a nominal fee, which I accepted. I found the room to be large by Euro standards, and very clean. The front desk staff were very friendly, helpful, and spoke wonderful English. The breakfast was very nice, as were the dining room staff. My only complaints about […] the entire week-long stay are that the chairs in the room were uncomfortable for sitting, and that the room cleaning staff was stingy with bar soap replacement... I eventually caught the cart in the hallway, and procured my own bar soap that way. But overall, a wonderful stay. Read moreGenuine Hotels.com guest review
"Very reasonably priced Vienesse Hotel"
We had very modest expectations based on the price. Wow were we surprised!!! This was a very nice, modern hotel close to transportation and a short walk to the center of town. Our stay was very comfortable. The staff and recommendations they provided were excellent. I can recommend without reservation.Genuine Hotels.com guest review
We had a s"suite " with access to an outside terrace - very spacious by European standards - clean , friendly staff.Genuine Expedia guest review
good sleep. good location, reasonable, no complaintsGenuine Expedia guest review
"Nice hotel,close to city center and trasnportation"
Great location, a short ride from the city center. The room was very clean and spacious. Fair prices.Genuine Expedia guest review
"Nice hotel 20 mins from Vienna center"
This is a nice hotel situated 20 mins from city center. Breakfast are very good but nothing unusual. Rooms are nice too. Not very good mattress because one double bed contains of two parts. But in general it is a very good hotel.Genuine Expedia guest review
lobby wasnt fancy but staff was great and the rooms were very nice and new and cleanGenuine Hotels.com guest review
"The first and the last time i will go there"
We had a terrible experience with the staff of the hotel.Altough we asked them were should we park the car and they said that in front of the hotel till 9 am it s free,when they change the shift they called the car picking service and took our car away We had to pay 250eur in order to get our car back.When we confrunted the manager he said to us that […] we are liars and he left leaving us with only one explaination:i dont care Lausy people with no experience in customer service I will never go back to this hotel again Read moreGenuine Expedia guest review
Response by Hotel Imlauer Vienna Dear Guest, I have received your comments regarding your stay at the IMLAUER Hotel Vienna. Of course, you can park your car on the Rotensterngasse until 09:00 a.m. but not on the „No-parking zone“. Our front-office staff give you this information! The short-stay-parking zone is free of charge from 10.00 p.m. until 09:00 a.m. Please understand that all traffic signs means the same worldwide and we trust that all our guests may read this on their own. I wish to assure you that we at the IMLAUER Hotel are sincere in our aim to make sure that our guests receive a high standard of service. If you are planning on returning to Vienna, I hope you will give us another opportunity, so we can restore your faith in us. We look forward to see you among our returning guests. With best regards from Vienna Gerald Wlcek General Manager
The hotel is very clean, rooms spacious and new. I will come again!Genuine Hotels.com guest review
"A good hotel for a weekend, located near the cente"
Good location in the 2nd quarter. Centre in 5-7 minutes. Excellent large rooms. Next to the metro.Genuine Expedia guest review
"Very nice hotel"
The hotel is clean and nice, rooms are spacious; the bathroom is very nice and also very clean. The staff was polite but quite indifferent (not smiling, not talking nicely, just doing their job as fast as they can so as to get rid of the customer). We stayed there at Christmas, but there was no welcome treat or "feel at home" attitude. There is a coffee […] pot in the room, with two packs of Nescafe and tea, but they don't restock it, so we had coffee for the first day only. It was not very nice, considering the fact that every store and coffee shop around was closed for Christmas and the only coffee/food option was McDonalds which is 5 min away... The hotel management should think about this small things that make a big difference, expecially for holidays and special occasions. The hotel is about 30 min walk from the city center, very easy to find the way, and 5 min walk to the metro. In general the location is good for those who like walking. Read moreGenuine Expedia guest review
The hotel was very nice. It's close to two different metro stations. I thought it was going to be a closer walk to the city center. It's at least a 15 minute walk. did not like that while napping after checking in someone knocked on our door and then proceeded to enter our room. this happened twice. did not like the idea of someone just barging into […] our room. when we informed the front desk they were not too apologetic. Read moreGenuine Expedia guest review
The hotel was located at walking distance from the subway; easy access. The staff was not very helpful but polite. Room and bathroom were clean.Genuine Expedia guest review
The hotel was close to the ubahn. The breakfast was very expensive but if you turn down room service you get a €5 voucher for the bar which was nice.Genuine Expedia guest review
Response by Hotel Imlauer Vienna Thank you very much for taking the time to share your review and thank you for having chosen the Hotel IMALUER Vienna. It is a great pleasure for us to hear that we were able to fulfill your expectations and you took advantage of our great location and our services. We would be more than happy if we can get another chance of welcoming you again at Hotel IMLAUER in the near future. Best regards Daniel Zwieb Asst. General Manager
"Great hotel close to center"
Great staff clean rooms modern look in a quiet neighborhood Would recommendGenuine Expedia guest review
Response by Hotel Imlauer Vienna Dear Guest, Thank you very much for taking the time to post your opinion of IMLAUER Hotel Vienna on TripAdvisor. I thank you for the kind comments of our hotel. As guest satisfaction is our number one priority, your feedback is highly important and is a way to enable us to improve our services and facilities. I hope we will have the pleasure of hosting you again in the future. Best regards Daniel Zwieb Asst. General Manager
"short distance from downtown"
Very peasant and interestingGenuine Hotels.com guest review
It was a nice hotel. By U.S. Standards it would rate a 3. The staff was nice and helpful.Genuine Hotels.com guest review
"Adequate hotel in a quiet neighborhood"
I was somewhat dissapointed by the hotel. The room is on a small side. Breakfast was not included in the price. On arrival, we were offered a larger room with breakfast included, but had to pay quite a bit more for this. As far as breakfast is concerned, there are a number of coffee places around the corner where you can have a wonderful breakfast for […] third of the price of the hotel's. the hotel is located in a quiet residential neighborhood that becomes absolutely dead at night. Getting to the center though is very convenient and fast: either by tram #2 or by metro. You can also reach the city center on foot in 10-15 minutes. Read moreGenuine Hotels.com guest review
"New, modern hotel"
Great stay. Very happy with hotel and pricing. A little further than we wanted to city center, but manageable. some of our rooms were a little small, but overall very comfortable. Would stay there again!Genuine Hotels.com guest review
"Everything was perfect exept.."
Our stay was perfect: room was big, clean and new. Every day they cleaned very tightly. And breakfast was good, only a little bit expensive. The only thing that was disappointing was the stuff on reception, unhelpful.Genuine Expedia guest review
"Very nice room, good locatio0n, great staff"
The Immlauer Hotel chain is very nice and the rooms are large. The only negative that we experienced was the high cost of the breakfast offered, we chose to eat at the numerous local cafes.Genuine Hotels.com guest review
Convenient location. Friendly staff and provided some service on special request, as had confirmed earlier. Rooms are a bit small but that can be explained by the hotel's convenient location (a satisfied customer).Genuine Hotels.com guest review
"good hotel for the price"
convenient location, good price. internet access is limited intermittentlyGenuine Expedia guest review
Response by Hotel Imlauer Vienna Dear value guest, thank you very much for your comments on tripadvisor. We are very happy that do you had a nice stay at our hotel. Our WIFI-connection is now brand new and works properly now. I really do hope to welcome you back at any time. Best regards Daniel Zwieb Asst. General Manager
"Nothing exceptional. No complains"
Close to public transportation.Genuine Hotels.com guest review
"Excellent value for money"
The hotel itself was in mint condition, with new and modern facilities. I had a clean, spacious room + storage space, with useful amenities including tea/coffee + kettle, television, snack bar, etc. The hotel staff were pleasant and helpful. Hailed cabs were less than 5 minutes away, the U-bahn and S-bahn were reasonably close, and the neighborhood […] itself seemed safe. A supermarket, bakery, and a great little restaurant (Bahur-Tov) were all within walking distance. This was a really excellent hotel at a really excellent price. Read moreGenuine Hotels.com guest review
"Nicely renovated rooms"
The location isn't exactly city-center (or it would be more expensive), but close enough. I enjoyed the room which was a little roomier and newer than a lot that I was in in our entire month-long vacation in Europe and UK. Nice bar, helpful staff.Genuine Hotels.com guest review
"Amazing hotel in Taborstrasse near city centre."
The room was really clean and beautiful, a very good hotel! I recommend this structure to all.Genuine Expedia guest review
"nice modern rooms, very quiet towards courtyard"
good value for the money. good for a weekend trip. hotel is really nice and modern.Genuine Hotels.com guest review
"great for family"
this is a great hotel with hardwood floor which I can't find in U.S. We love it very much, beautiful interior. will stay here for next visit.Genuine Hotels.com guest review
"better options available"
Neighborhood and room were depressing, closeness to u-bahn station was good. Hotel staff were completely uncooperative, I was told I had to upgrade my room to get a bath robe and run down to the basement during their work hours to use the iron. Room itself was like a hospital room, sparse ikea-like furniture and not very welcoming, I must say though […] that it was very clean. Hallways had automatic lighting which really cheapened the whole experience. Overall this is a 3 star hotel and should not be considered 4 stars. Read moreGenuine Expedia guest review
"Good hotel near city center"
Hotel is very comfortable, wi-fi was included. It is one block away from a metro station a also one block from a tram stop. You can also reach city center by walking, very easy and beautiful walk. Staff speaks english and was helpful and friendly. Room size was OK. The closest metro station is just one stop away from a big station where you can change […] to other lines. That station is also a train station, you can reach the airport in 30 minutes from there. We enjoyed our stay at this hotel. Read moreGenuine Expedia guest review
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