"Poor customer service"
When we pointed out there were no bath towels, we were told the desk clerk was too busy to help us, we would have to come get them ourselves. Then I had to wait while she was belligerent with a customer trying to make a phone reservation.Genuine Hotels.com guest review
"Will stay again"
Hotel was very nice and clean. We elected the suite and it was spacious. Breakfast was good--they even had a person making omelets to order. Would recommend this hotel!Genuine Expedia guest review
"Great hotel, great staff"
Couldn't have chosen a nicer hotel. The hotel is beautiful and comfortable, the staff were very pleasent. Expedia messed our reservations up and the hotel went out of their way to accommodate us and make up for Expedias mistake. We will not stay at another hotel when we are in town.Genuine Expedia guest review
My husband and I were very impressed. It is very modern and clean. Will definitely stay here again.Genuine Expedia guest review
"Great Stay, Great Service"
I love this hotel. Very clean, nice staff, and same staff. We stayed in August and rebooked for our Jan trip and had the same nice young man great us when we arrived. Friday something came up and we decided to just stay one night instead of two. They were very friendly about our cancellation of the second night and even accomodated a late checkout for […] us. We were in Denton while our son auditioned for the music program at UNT so we had a full schedule that day and the fact the hotel was so accomadating made it very easy for us to take care of business and deal with our change of plans. We will be staying again when we go up for orientation in June, and every visit thereafter when we go to see out son at college. Thanks again for the wonderful stay and wonderful service. Read moreGenuine Hotels.com guest review
"Little Gem among the usual generic hotels"
Great amenities and service for the price...great central locationGenuine Hotels.com guest review
We would stay here again. Clean, beautiful, and comfortable!Genuine Hotels.com guest review
"Great Hotel, not many staff"
I enjoyed my stay at the Hotel. It worked well as we went to a New Years Party and we didn't want to drive after midnight to home. The problem was, as the hotel was very lightly occupied, the hotel had a limited staff and many things were unavailable like the Bar. But the pool was open, though outside. We would go again.Genuine Hotels.com guest review
"Deluxe suite is comfortable"
All good things about this hotel. good location, comfie bedding, plenty of places real close to eat,clean,friendly-helpful staff. The a/c-heat unit is old school-cheap hotelish. Does NOT control temp well at all. Either too hot or too cold. Just as well not have a thermostat on it.Genuine Expedia guest review
Staff was OUTSTANDING! They were all so courteous and helpful!Genuine Hotels.com guest review
This hotel was awesome. We had a top class room plus it was close to food places and shoppingGenuine Hotels.com guest review
"Great Quality and Customer Service"
The hotel was clean, comfortable, and really affordable for the trip we had planned. The room also had a ceiling fan which is a nice amenity that others don't have. The only improvement would be that housekeeping knocked on our door twice before 9:30 AM. I would think one knock would have sufficed or waited until closer to checkout time.Genuine Hotels.com guest review
Breakfast buffet was unbelievable! Room was huge and staff was great. ..booking for a different trip!Genuine Hotels.com guest review
Excellent service, great breakfast, good locationGenuine Hotels.com guest review
Always stay here when visiting my daughter who goes to UNT...brought my mother this time who is 81. She was very impressed with the hotel accommodations and decor.Genuine Expedia guest review
"Great Place to Stay!!!!!!"
I have recently had to make several unexpected trips to Dallas within three weeks. My first trip I picked a horrible hotel. My second was just livable and my third was this hotel. By far this was the BEST Hotel I've ever stayed!!!! Will be returning every time I have to visit. Not one negative thing to say! Everything was Great!!!!! What a nice change!!!!!! […] Thank You! Read moreGenuine Expedia guest review
"One week business trip"
Spent one week on a business trip in Sanger and eating my way through Denton and Sanger. The staff was friendly and knowledgeable, they gave me great good recommendations. I was pleasantly surprised by the room, it is very spacious and very clean. AND has the NFL network! Wish I would have had more time to use the fitness room and pool because they […] too look very nice. Read moreGenuine Expedia guest review
The rooms are very spacious and nicely decorated. The beds were very comfortable. The breakfast has several hot and cold options. Small but nice workout room.Genuine Hotels.com guest review
"Good location and near lots of eateries!!"
Newly renovated and FABULOUS! I wanted to move into the bathroom! Also, the staff was excellent at customer service - attentive and pleasant and willing to help at all times. Highly recommend and will stay if I visit Denton again!Genuine Hotels.com guest review
The hotel personnel were very accommodating and friendly. Several issues arose such as needing a charger for a phone and use of the hotel printer. These matters were taken care of quickly and efficiently. I will be back in a month and intend to stay again.Genuine Hotels.com guest review
"Very warm and friendly staff!"
We enjoyed our stay at the Best Western Premier Crown Chase Inn & Suites. It was close to everything and the staff was so helpful to us. We enjoyed the room, loved the bathroom and shower and the sitting area, which was an added bonus. The only downside was the noisy air conditioner, wish there was another alternative to a heat/cool pump. The cold air […] blew right at the bed and it turned on and off all night which did not make for a restful nights sleep. Read moreGenuine Hotels.com guest review
"Good choice in Denton"
This was a much nicer property than I expected. Very nice rooms and just across the parking lot from several restaurants. We would definitely stay again.Genuine Hotels.com guest review
The hotel is beautiful and the breakfast is fantastic, however room 100 is by the exit and the door slams when it closes, hundreds of times a night. When I reported the problem, I was told, "let us know next time and you can pick a different room." It felt like I wasn't the first one to have this problem. And they weren't really concerned.Genuine Hotels.com guest review
would say there again, had nice restaurants within walking distance, breakfast was excellent and room was a lot more then i had expected for a best westernGenuine Expedia guest review
Our stay here was very nice! We were greeted very warmly and professionally. Our room overlooked the pool and it has a waterfall! There are several restaurants within walking distance of the hotel. We were very tired so we got our dinner to go and enjoyed it in our room. Comfy beds. It is a quick drive to UNT so convenient for us too. Would stay her […] again if in the area again. Read moreGenuine Expedia guest review
"Nice, clean hotel"
Everything was great. The pull out bed matress wasn't real comfortable, but it is just a pull out bed and I have seen MUCH worse.Genuine Hotels.com guest review
"Most awesome shower ever!!!!"
This hotel was so great. The staff was very helpful and efficient. The room was clean and roomy with one of the best beds I have ever slept on in a hotel. I would recommend this hotel to everyone. When you factor in the great breakfast that comes with the room the rate is very reasonable..Genuine Hotels.com guest review
"This is the place to stay when visiting Denton,Tex"
Great location right off I35, surrounded by restaurants and just minutes from all shopping areas and town square. Clean, comfortable rooms at a most reasonable price.Genuine Expedia guest review
"Really Love Our Stay!"
We came to Denton to visit our daughter at UNT. Really enjoyed our stay at the hotel. Room was expansive and clean. Nice features, too. Breakfast was included and was quite good with lots of choices. Even took special orders. Staff was very courteous and helpful, including the General Manager. Will stay there on our next visit. Highly recommend to […] others. Read moreGenuine Expedia guest review
We loved it l, our stay was great and we plan to stay again!!Genuine Hotels.com guest review
"Not your old Best Western"
I have not stayed at Best Western recently, and this hotel was a pleasant surprise. Modern and contemporary decor and rooms. The room even had a ceiling fan. Cleanliness is tops with me and it certainly measured up to my standards. Room had a refrigerator, microwave, and (single serve style) coffee pot. Staff was helpful. The only negative was that […] the hot breakfast bar was not well monitored. Supplies were not replenished and eggs were dried out. Even so, I would stay here again. Location is in a busy area, but certainly convenient, with restaurants such as Olive Garden easy to walk to. Read moreGenuine Hotels.com guest review
A top-notch hotel for the money. Our room was quiet, clean and very well appointed. The staff was friendly and helpful. A great breakfast. Couldn't ask for anything better.Genuine Expedia guest review
"Excellent Hotel - Loved our stay"
I loved this hotel. The staff was great. When we arrived our room was being cleaned ( they had just had a large sports team checkout) and we had to wait about 15 minutes. They bought us a drink at the bar while we waited which was perfect. Our room was beautiful, spacious, and clean. Bed comfortable. I called room service for a couple of items and they […] were delivered in under 10 minutes. Pool and spa very pretty. Breakfast is a full breakfast with made to order omlets and pancakes. Very good. We were in town for a UNT college tour and this hotel is like 5 miles away. Very accessible to anything you need to do. Seems to be in the medical district, so nice surrounding neighborhood. We definately stay here again. Read moreGenuine Hotels.com guest review
"Very Beautiful Hotel"
Great place to stay in Denton. Very roomy and clean. We enjoyed our stay and the yummy breakfast.Genuine Expedia guest review
The hotel staff was incredibly sweet and helpful! The hotel is near four restaurants, the mall, and multiple fun places to venture into. I had no idea that the rooms would feel so luxurious. Great experience!Genuine Expedia guest review
"Dropping my daughter off at UNT"
I love this hotel! I have stayed here several times! It is quiet, clean and the staff is very friendly!Genuine Hotels.com guest review
Love our stay. Moved our daughter into UNT. Close to campus, shopping, restaurants, etc.Genuine Expedia guest review
"Nice one night stay"
Walking distance to several restaurants, some provide delivery-check the guide in the hotel room for info. We had a view of the pool, which looked very nice, but we didn't go swimming. The room itself is very nice, and large. There were only two of us, but with the sleeper bed couch it would be great for a family.Genuine Expedia guest review
"Close to everything and very quiet."
Excellent service and amenities. Great breakfast.Genuine Hotels.com guest review
"Nice hotel conveniently located to much"
We had a great stay overall! The room was very nice, clean, with a fridge/microwave and great room coffee. Staff was friendly. Breakfasts were delicious with the option to have Billy (the cook) prepare a fresh made to order omelette. Very nice touch to the full breakfast option. Did I mention the bed was comfy?! I highly recommend this hotel to others […] and we will definitely return. Read moreGenuine Expedia guest review
"Nice hotel with easy access to I-35E"
I've stayed at several hotels in the immediate area and this one ranks par with the others. A restaurant onsite with room service would be nice but there are many chain locations in the area within walking distance, which I assume is why there is not one in the hotel. The staff are very attentive with "down-to-earth" personalities. The beds were comfortable […] and quiet with good air conditioning. Read moreGenuine Expedia guest review
"Great place we enjoyed the stay"
We enjoyed the stay they were very busy. Nice friendly staff place was beautiful.Genuine Expedia guest review
"More than I expected"
When I saw the facilities I was very pleasantly surprised. The full buffet breakfast was a very nice bonus to a nice facility, comfortable room and generally enjoyable stay, although I was only there one night. The room was very comfortable with almost all of the amenities of a apartment - frig, microwave, coffee maker, iron, etc., and laundry facilities […] just a few steps away. A nice setup all around. Read moreGenuine Expedia guest review
"we'll certainly visit this hotel again"
We arrived a little late in the night and the front office gentleman did not have his mannerism together...sounded almost rude. We also left or phone charger and the staff did not seem to know how to help. But everything else was simply awesome and we'll not allow this small mishaps to take the fun we had at the hotel away!Genuine Hotels.com guest review
We will be coming back! This hotel was wonderful. Staff was so friendly, rooms were AMAZING, Pool and spa OMG! Breakfast was wonderful!Genuine Hotels.com guest review
Very clean and nice hotel. Rooms are very large and cleanGenuine Expedia guest review
"Everything was perfect!"
I adored this hotel and thoroughly enjoyed this stay! The hotel was beautiful, clean and reasonably priced. The staff was very friendly. More importantly: the beds and pillows were heaven to sleep on! The towels and washcloths were thick, soft and wonderful. He breakfast was hot, very good and had lots of choices. I cannot say enough about how enjoyable […] this visit was. I would stay again in the blink of an eye. I mean that: I was so impressed with this stay that I joined the Best Western loyalty stay club! Thank you Best Western, for the comfortable and relaxing stay! Hope to see you soon! Read moreGenuine Expedia guest review
For no refrigerator, microwave, ice machine in close proximity, no washcloths in the bathroom, and general run down condition of the place, it was WAY overpriced. I guess they have to charge too much to keep the abundance of teenagers employed, with their hands out for tips.Genuine Hotels.com guest review
Clean comfortable room! Great breakfast! Will stay here again!Genuine Expedia guest review
I really enjoyed the comforts the room and hotel had to offer. I had a king suite that was a nice size in case you are claustrophobic. The breakfast was great but the made to order omelete was just ok (did not really enjoy it), other than that would definitely stay again and will now be on the lookout for Best Western Premier(s).Genuine Expedia guest review
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