"nice and clean"
The staff was wonderful. The bed not so much. The first floor is noisey. Overall great hotel very clean and new with good lcd tv and shower.Genuine Hotels.com guest review
we stayed there for 2 nights and then extended 1 more night. the room was clean and nice. it is a bit old but in the overall it was good. the staff is nice and informative. it's with a walking distance from the beach and the ferry. I would absoulutely recommend it.Genuine Hotels.com guest review
The hotel is nice and clean but it is over priced, there is a big problem with the a/c as it is blowing cold wind directly on the guest at night time, freezing cold and there is nothing to do but to close it and suffer. Breakfast is served until 9 am so u want be up and want get to eatGenuine Hotels.com guest review
Spotless room, Marble floor and bathroom. Friendly and knowledgeable front desk employees.Small but refreshing plunge pool. Simple but decent breakfast, good coffee. On busy road, but double glazing and AC shut out noise. AC very efficient. Walk from the ferry - so close. Close enough to beaches and restaurants. Don't be afraid to try the restaurant […] opposite looks a bit rustic, but amazing fresh fish. Read moreGenuine Hotels.com guest review
"Nice spot with a great view!"
Could see the hotel from a half mile out on the Ultramar ferry. Easy two minute walk from the boat. It isn't on the water side, but just across the street. Pay for the Bay View and get a high floor. The view of the bay is awesome. Huge sliding glass doors open up completely, and you're out on the balcony (which had three nice chairs) and the breeze […] blows right into the room. The only time we closed the doors was between four and six or so, when the sun was setting and it got too hot. A half hour before sunset, we opened the doors up and enjoyed the show. Nice walk in showers with plenty of hot water. The WIFi worked just OK, but was free so that was good. iPhone WiFi worked pretty well. The room was VERY clean--all hard surfaces, no carpet--and the maid service was excellent every day. Breakfast was included and basic but adequate. Cereal, fruit, toast, OK coffee, orange juice. The street noise is definitely there, but I used a white noise app on my phone and slept great. Ice is free for your room or a cooler to go. Bring a soft sided cooler for beach drinks! Golf cart was handled by the front desk and delivered right to the room. $54/day for the 24 hour option. We did it for two days and were glad we did. The day option was $45 and only from 9a-5p. Well worth the extra nine bucks to get the 24 hours. Easy five minute walk to HidalgoSt.--the main drag for restaurants, shopping, etc. Hidalgo is OOK, the go local for a cheaper but nice night out. Read moreGenuine Expedia guest review
"Hussle and Bussle"
This is a newer hotel located right on the busiest street on the island. It's a pretty noisy place! We were there during Carnaval 3/1 thru 3/5. Dance groups periodically stopped at the hotel throughout this time in the afternoons and evenings and did their thing (think flash mob with costumes). At other times, normal traffic noise was pretty high. The […] noise tends to echo around all the hard tile surfaces of the hotel as well. We got used to the noise after a while and all the activity had its own charm and interest. The bed was pretty cheap/lumpy but again we seemed to get used to it and didn't have much trouble sleeping. This should be considered a home base type of hotel. There is really nothing to do here but sleep and shower. The beach is about a 3 block hike to the north. Lots of great restaurants, shops, scooter and golf carts rentals, tour operators, etc. are within easy walking distance. We had a nice view of the ocean from the balcony but it was too noisy and exposed to the afternoon sun to spend a lot of time on. The pool is 100% shaded and the water was too cool for us to use but we spent at the beach instead, so, no big deal. Overall I recommend the hotel with the caveat that it be use as a home base for exploring the island not to be confused with a resort type of hotel. The island itself we found pretty interesting and gave a good taste of Mexican culture. Seafood choices dominate most restaurant menus and it seemed to be mostly locally caught and very fresh. Read moreGenuine Expedia guest review
"Great location, basic hotel, a bit loud."
Loved the location near downtown and the ferry dock. Basic, clean place with great staff, loved the free bottled water on tap. BUT: the open air courtyard style building meant sound echoed when people were coming and going, or the doors beeped when they hadn't closed all the way (a useful feature given that they didn't swing closed). It is not a big […] hotel, but I was woken up most mornings by loud departures. Breakfast is literally boxed cereal with only 3 choices, toast, yogurt, banana, oj and coffee. Not even tea. There are a number of nice breakfast restaurants in the downtown, so we often ate there. The pool was not heated, and is shaded all day. WiFi was not very fast. It was almost impossible to upload photos. Bed was rather hard. Note that it is Double beds, not Queen! Read moreGenuine Expedia guest review
"Close to beach"
There were days without water in a.m., one day without AC, no phone in the room and right on the main road which is very noisy. It always seemed to be something and no hurry by staff to get it corrected. I will not stay again.Genuine Expedia guest review
"Suited to our tastes"
We very much enjoyed our stay. It is a few scant blocks from the ferry and close enough but not too close to the main drag. We found the bay view and the coming and goings of the boats lovely.Genuine Expedia guest review
"Great staff and comfortable accommodations"
We stayed at Bahia Chac Chi for 6 nights. We enjoyed our room overlooking the bay! The hotel is well maintained and the staff is very friendly and helpful. The rooms are not plush but are comfortable and have a wonderful dual shower system. The beach is a mere 10 minute walk or 3 dollar can ride. The pool is small and in the shade, however perfect for […] a swim after the beach. Read moreGenuine Expedia guest review
"Great stay close to everything"
The hotel staff accommodated us on our early arrival and let us store our bags and changed into our island clothes. We will definitely stay at this hotel in the future. Great Place. (4) very happy tourists.Genuine Hotels.com guest review
"Bay view room is actually over a very busy street,"
Very loud, the bay view patios are uncomfortably hot. The rooms are spartan. Showers only have water if no one else is showering. For the money it was a terrible valu. The staff were great, which is the only reason we didn't check out and find another hotel.Genuine Expedia guest review
"Very nice clean basic accommodations"
Had a very nice time staying here. Rooms are simple but very clean and comfortable. Shower worked as good as any in the US. Beds were fine. If your looking for a crash pad this is perfect, but if your seeking lots of amenities go elsewhere (very typical of Isla though regardless) we stayed at PA last year and liked that also. Road noise is loud with […] doors open but fine once you close the doors. Read moreGenuine Expedia guest review
"Awesome hotel, ocean view, close to the beach"
Amazing staff, super clean, just wonderful. Only thing that wasn't super comfortable was the pillows.Genuine Expedia guest review
"Solid choice for Centro hotel"
Stayed for 5 nights. We were on Isla for diving so didn't need a resort type do accomodations. The hotel was clean and efficient. Very pleasant overall but don't expect it to be a resort. It is very convenient to both the ferry docks and Hildago St. I'd highly recommend it for poeple who want a nice hotel in close proximity to the downtown area. Oh […] and the views from the rooms are great as you are looking acros the bay and see the beautiful blue and turquoise waters of Bahia Mujeres. Took me a while to get the pronunciation right - Bi ya cha chee. Read moreGenuine Expedia guest review
It's an ok hotel if it is less expensive. Wifi had weak signal and totally did not work on the third floor where we stayed. No working phone in the room. Noise at night. No water one morning due to water pressure problem.Genuine Expedia guest review
"We loved staying at Hotel Bahia Chac Chi!"
My wife and I stayed 5 nights over the 2014 New Year's Holiday. Our room was very nice and clean--although it would have been nice to have some type of chair in it, so there would be somewhere to sit, other than the bed. That said, the room was otherwise well-equipped, with a firm, King Size bed, a beautiful bathroom (with fully functioning toilet) […] and shower fixtures, and a nice mini refrigerator. Also had a nice, mounted Flat-screen TV, although most of the channels were in Spanish. Deck came with 2 chairs and a small table for relaxing and enjoying our view. TIP: Get an extra room key if you want to leave the AC on while you're away from your room (the AC and electricity operate from inserting your room key into a wall unit.). You can easily see that the hotel is newer and appears to be well-maintained. Staff was very friendly, whether getting us bottles of water or assisting with tours we wanted to schedule. Location is very close to the Ferry Terminal and the downtown shopping (on Hidalgo). I've see some Reviews mention the noise, but it never seemed to bother us. Yes, you will hear traffic during the day if you happen to be back in your room, but it's actually fun to see the island "wake up" in the morning and the traffic does fall off significantly (thus making things quieter) after 8:00 at night. Beautiful sunsets looking toward the West from our room. And a very short walk to the East side of the island for sunrises. Read moreGenuine Hotels.com guest review
"Best value on Isla"
A well run, moderately priced newer hotel. Breakfast is typical of Isla - unless you have an all-inclusive (duh). Breakfast is basic but adequate for most. Friendly staff and well located. It's difficult to find a moderate hotel with dependable a/c, hot water, etc. If you want luxury, go elsewhere and pay big bucks. If you are moderate, this is your […] hotel. Read moreGenuine Expedia guest review
"Great price, location, quality"
Been to Isla several times and for the price, room 304 at this hotel was well worth it.Genuine Expedia guest review
"recommend this hotel"
Well located, close to ferry dock. Breakfast consisted of toast, jam, cereal and yogurt. Rooms modern and clean. Definitely recommendGenuine Hotels.com guest review
"Wonderful hotel - authenic Isla Mujeres experiene"
This is not a resort style hotel where you never leave. This is a place where you park your things and get out to explore the island. Everything is within easy walking distance to visit the tourist north end. You'd rent a moto or golf cart to explore the rest of the island to the south of the hotel. When you are spending time at the hotel, you are […] treated to the fresh, new building right in the midst of daily Isla life. The rooms are beautiful; the included breakfasts are simple (yet all I needed to get a good start to the day); and the staff is present for you when needed. Read moreGenuine Expedia guest review
"Right off the pier by Cancun ferry"
Hotel is basic but comfortable, with free continental breakfast. Would stay again.Genuine Hotels.com guest review
"Perfect place in the middle of it all!"
LOVED, LOVED, LOVED this place! Super friendly and helpful staff. Room was perfect for two people..king size bed, air conditioning, mini fridge, great shower, and maid service everyday. I would definitely recommend paying a little extra for the ocean view, it's incredible and the balcony is perfect for reading and drinking coffee, also a good spot for […] hanging clothes up to dry after a long day at the beach :) I would without a doubt stay here again. Enjoy!! Read moreGenuine Expedia guest review
"Nice hotel in a great location."
I just spend a night but was very pleasant and well located (very close to the ferry terminal). The room had a room that face the pool but I upgraded to the ocean view. The only thing that I regret was that the weather was really bad the day that I spend there. The breakfast was simple (cereal, fruit, bread and cereal), I couldn't use the safe box because […] I did not see the instructions (label was missing). Read moreGenuine Expedia guest review
"Great hotel on Isla Mujeres"
Located steps from the ferry terminal on the east side of tow n with expansive views of the gulf of mexico the Bahia Choc Chi is quiet and clean with a warm and friendly staff. I have stayed at other hotels on the Isla but Bahia Choc Chi is my new home in Isla Mujeres.Genuine Expedia guest review
My son and I went to Isla Mugeres for his 8th birthday. We have been to Cancun before but never to the island. Hotel Bahia Chac Chi was fabulous. The staff were absolutely friendly, helpful and accommodating. Our room was always tidy. It seemed that we would always go back to our room to take a break from the sun when it was to be cleaned. Our lovely […] hospitality provider did not speak English but always managed to communicate what was needed. By the end of our 8 day stay she made our beds the way we preferred them. It was handy to have a concierge that would help up book the golf cart rental and we got a couple extra hours thrown in on our last day. I would stay again for certain. Read moreGenuine Expedia guest review
"It is a very pleasant stay."
I liked the friendly hotel staff, they introduced you of how to do everything while on th island.Genuine Expedia guest review
"Nice hotel with a view of the ferry dock"
It was a nice hotel. The AC is kind of old and problematic in that if you have your desired temperature too low it will freeze over and won't let any air through because the frozen water blocks the passage. We had to call to get help fixing it because it froze over on us (little icicles forming) and the temp was just getting hotter. Once we figured […] it out we were able to maintain a normal temperature. They require you to put your hotel key in a slot to keep the electricity and A/C running--if you'd rather not come back to a room that's 85+ degrees, bring a spare card to leave in the slot (we used a subway card). That's probably not preferred by the staff, but we paid for a room with A/C and that means A/C keeping the room cold even if I'm not present. The shower had great pressure and there were multiple heads to choose from. The view was fine--not a beach, but docks for boats. There's also a street in between the ocean and the hotel. The location was central enough that there were never any problems. It wasn't noisy either. The breakfast wasn't great, but if you just want something small, it's fine. They had the small boxes of cereal, bananas and apples, some orange juice, a loaf of bread (jam/butter), and yogurt. The pool was pretty small, but it wasn't occupied often, so it was fine as well. Flat screen TV (prob 32 in) in the room with some English channels. Our room also had a mini fridge. Overall--good room for a good price. Read moreGenuine Expedia guest review
"Convenient location, great staff, beautiful view!"
What a nice stay! Very convenient location at a good price! We had a bay view room on the third floor where we could watch the hustle-bustle of the street and pier as well as the local fishermen coming in with daily catches. Our room was very clean and comfortable but minimalistic. The staff was very friendly and accommodating, especially Adeymar and […] Luis! We had a golf cart for the week, so we were able to cruise around the whole island . However, we could also walk with ease to Hildago Ave. where we found many fun restaurants, bars and shops. Beaches are a little out of the way, but certainly within walking distance, even Playa Norte. We definitely recommend the Bahia Chac Chi for a nice stay on Isla Mujeres! Read moreGenuine Expedia guest review
I would highly recommend this hotel. Staff was wonderful with every request I had (glasses of ice, phone calls, beach towels, golf cart rental, etc). Very convenient location - close to but not in busy downtown area, only one block south of the ferry dock, easy to catch a taxi from or walk to the downtown area. Very clean. Wonderful refreshing swimming […] pool. Read moreGenuine Hotels.com guest review
"Super clean, new, friendly"
New (5 year old) well-maintained hotel a few blocks from the ferry terminal. It's super clean, has excellent air conditioning and good free wifi. We felt it was an excellent value. The staff are extremely friendly and helpful. The views from the spacious bay side rooms are wonderful and well worth the difference in price. Higher floors have better views. […] Rooms ending in 02 and 05 have their own private balcony with bay view. Rooms ending in 03 and 04 share a balcony. On the ground floor is a small spa style pool which is great for cooling off in the afternoon. It doesn't get a lot of sun in this location, so don't think of it as a resort pool. Also located on the ground floor is a free purified water dispenser. We had a small fridge in our room. Location-wise, it's across the street from a coop where local fishermen come in with their catches. A good beach is 10 minutes walk away. Many good restaurants and shops are located on or near Hidalgo Street which is a 5-10 minute walk from the hotel. The only slight negative is a very basic and limited breakfast. Suggestions: Barlito has the best breakfast/lunch--delicious, fresh and interesting. Olivia is great for dinner with a very nice setting and Mediterranean style cuisine. Bally Hoo has the best fish tacos with a view. Punta Sur at the south end of the island is definitely worth a visit for amazing waves crashing against a rugged coast at the eastern-most point in all of Mexico. Read moreGenuine Expedia guest review
Bahia Chaco Chi is a great hotel in all respects, except for the breakfast. Don't expect much because you won't get much. The cereal was great for kids or anyone who likes cocoa krispies and the fruit was half rotten. Other than that it was our stay was very nice.Genuine Hotels.com guest review
"A great place to stay"
The staff was very helpful and nice. Their recommendation of places to eat was very good.Genuine Expedia guest review
"Above average hotel"
Pros: Very clean, large shower. Within walking distance to everything on the north side of the island. Staff allowed us a late check out as we didn't have to leave the island until 3 p.m. Lots of t.v. channels and some in English. Great view of the ocean from the rooms that face the ocean. The higher your room the better for a great view. Our safe batteries […] went dead and we couldn't open it the first day but staff quickly fixed problem. A 2-3 minute walk from the ferry dock so no taxi needed. Friendly staff who made us a dinner reservation one night. Cons: Breakfast was just okay. Sugary cereal, toast with jam, basic fruit (pears and apples) and orange juice. No mango or Jicama. Beds are hard. My shoulders ached each morning. Nothing and I mean NOTHING on the white walls. Lots of highway noise. Started early in the morning but didn't bother us much. Couldn't sleep with the balcony doors open due to noise. Pool area never gets sun. Okay if you don't want sun but a bummer if you do. Overlall, loved the layed back feel of the island with minimal spring breakers. Nice hotel iin a nice location. Great Vacation! Read moreGenuine Expedia guest review
Great value and a great place to base our first trip to Isla from. They were sold out of the pool view rooms which we requested so they gave us one of the ocean view rooms at no extra chgarge. The ocean view room was a little noisey, but we enjoyed watching sunsets and watching people on the street below. The staff was excellent. Across the street is […] the Restaurant Justica Social. It is connected with the fisherman's cooperative next door. In one week we ate there four times. Read moreGenuine Expedia guest review
From the moment we ascended the stairs to the reception desk till we checked out, I felt like I was a top priority. The staff went above and beyond to help us out with restaurant choices, means of travel and safety of the town. I am already planning on going back next spring. The view was awesome from room 302.Genuine Expedia guest review
"bahia hotel, Isla Mujeres"
just as described in trip advisor and in the expedia reviews which is why we booked it. No surprise. It was a very good hotel for that price range.Genuine Expedia guest review
"Perfect Hotel for a Perfect Vacation!"
The Bahia Chac Chi is a "perfect" hotel for a perfect vacation. The room was immaculate and the staff was most helpful, friendly, and most eager to insure that your stay was all that you wished it to be. Would I go back to this hotel? YES! We plan to return to Isla Muheres in August and will definitely be staying in the same hotel. Everything is so […] convenient from this location--the ferry, restaurants, shops...We would definitely recommend this hotel to everyone! Read moreGenuine Expedia guest review
The hotel itself was very good and a good price. The staff is quite good and very responsive to any requests. Luis was especially helpful. The bed was typical for Isla Mujeres, but not as hard as other hotels where we have stayed on the island. It would have been nice to be closer to the beach but the walk was good for us. The Social Justice co-op across […] the street was a great find, along with the street vendor (taco stand) adjacent to the restaurant. Read moreGenuine Hotels.com guest review
"Best Hotel Service on Isla Mujeres!"
We have stayed in Isla before at different hotels and the thing that stands out the most about Bahia Chac Chi is the quality of the service, starting with all the of the staff that work there. They were always ready to assist you or attend to your needs. The hotel is only 5 years old so everything still works and is pleasing to the eye. The water front […] rooms have an amazing view with the sunset right off your balcony. The elevator is a plus for getting your luggage to and from your room. The morning breakfast is always available with fresh squeezed OJ, coffee and fruit. I would stay here again and highly recomend this hotel. Read moreGenuine Expedia guest review
"Very nice hotel"
It's a very nice hotel. Super clean, attractive modern rooms....good location...friendly staff. Only downside is that the street outside which lines the waterfront is really noisy and the bed was pretty hard. Other than that it's a very nice place and is well-run. Good wifi signal in the room!Genuine Expedia guest review
We had a fabulous time! The staff was wonderful! The hotel clean and near the ferry and restaurants. We are ready to go again! Thanks!Genuine Hotels.com guest review
"Nice hotel; but, don't use for sight-seeing tours"
Our stay in the hotel was excellent. You simply can't beat the bay view rooms. We talked with them about booking a tour for us to see Chichén Itzá, which they gladly did. They told us a van would pick us up on the other side of the ferry and drive us to the site, which is exactly what we wanted. We paid $100 USD and what we got was a van that brought […] us to a parking lot at Wet N Wild, where we waited for about an hour to board a bus. The bus brought us to Cenote for swimming (which we were not prepared for and didn't want to do anyway), then a horrible buffet lunch, and finally the ruins. We only had 2.5 hours in the ruins before they closed. We were, literally, running through the park just snapping photos as fast as we could. Even so, we missed a lot. The hotel told us it would be an 8 hour day; but, it was actually a 16 hour day and only 2.5 of those hours were at the ruins. When I told the hotel staff about that he said he had never heard of that complaint before. So, either this was not the standard procedure for the tour company they work with, or no one else has told them. Either way, it was a tour that I would not like to do again. Read moreGenuine Hotels.com guest review
The staff at the Bahia is great. They do anything they can to make your stay comfortable - suggestions for dinner or ice for your drinks. The view from the belcany is beautiful. They now have chairs and a table on the belcany. We wished there would have been a refrigerator in the room. Breakfast consisted of coffee, fresh OJ, fruits, breads, yogurt […] and cereal. This was more than enough to start our days. We ate at the hotel most mornings. We rented a golf cart for most of our stay. It was convenient to go to the beach. A private beach with lounge chairs would be nice. If you have drinks on the beach, they let you use thier chairs and umbrellas for free. The hotel provides beach towels. We also had dinner in the south section of the island, away from the hectic north end. We had some fantastic dinners. Try Roosters or Belitos on the main street for breakfast or lunch. Both were delicious. I would stay at the Bahia again. Read moreGenuine Expedia guest review
We have been to the island several times for day trips, but decided to do an overnight. The hotel is about 2 blocks from where the ferry docks. There are alot of options for food and drink as well as beaches within walking distance. We rented a golf cart and toured the island during the day (use the lock on your rented cart, ours was "used" by a local […] while we were at a beach bar), but walked the down town at night. We really liked the balcony on our 4th floor room. Great veiw! Only downside is the street noise until about 10pm. Good service, clean room, modern decor. Read moreGenuine Hotels.com guest review
Great!Genuine Hotels.com guest review
Great location.. Close to everything.. Love the rooms with the ocean view..Genuine Expedia guest review
"great place. nice pool. clean rooms. great locatio"
pleased over all. great serviceGenuine Hotels.com guest review
"Love the Bahia Chac Chi"
We were exceptionally pleased with our four-night stay at the Bahia Chac Chi. The location is excellent - walkable from the ferry station and overlooking the Bay. The accommodations were very clean and the staff was extremely helpful. We found the hotel to be well positioned for walking to the beach or various restaurants and it served as a great location […] for our group. We would highly recommend the Bahia Chac Chi and would definitely stay there again! Read moreGenuine Hotels.com guest review
"Great place, great on the wallet and totally safe!"
Great place, I highly recommend it because it was so clean and in an ideal location. No bugs whatsoever, and the staff was extremely pleasant and friendly. They have all the amenities and cleanliness of a ritz Carlton minus the spa and restaurants. Thy have the cutest front desk area- far more modern than local in atmosphere, which is a nice vacation […] from the rest of the island. Would stay here again if we ever go back. Close to everything, especially the nightlife and north beach. We even walked to punta sur, however I would definitely recommend a golf cart to avoid heatstroke... :) Read moreGenuine Expedia guest review
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