All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults
You can collect Welcome Rewards® nights hereAv. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 161 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Perfect Hotel for a Perfect Vacation!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Bahia Chac Chi is a "perfect" hotel for a perfect vacation. The room was immaculate and the staff was most helpful, friendly, and most eager to insure that your stay was all that you wished it to be. Would I go back to this hotel? YES! We plan to return to Isla Muheres in August and will definitely be staying in the same hotel. Everything is so convenient from this location--the ferry, restaurants, shops...We would definitely recommend this hotel to everyone!
Genuine Expedia guest review
Other trip Mar 4, 2013
Johnny
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel itself was very good and a good price. The staff is quite good and very responsive to any requests. Luis was especially helpful. The bed was typical for Isla Mujeres, but not as hard as other hotels where we have stayed on the island. It would have been nice to be closer to the beach but the walk was good for us. The Social Justice co-op across the street was a great find, along with the street vendor (taco stand) adjacent to the restaurant.
Genuine Hotels.com guest review
7 night trip Feb 23, 2013
Pam
US
5.0 / 5Outstanding
"Best Hotel Service on Isla Mujeres!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We have stayed in Isla before at different hotels and the thing that stands out the most about Bahia Chac Chi is the quality of the service, starting with all the of the staff that work there. They were always ready to assist you or attend to your needs. The hotel is only 5 years old so everything still works and is pleasing to the eye. The water front rooms have an amazing view with the sunset right off your balcony. The elevator is a plus for getting your luggage to and from your room. The morning breakfast is always available with fresh squeezed OJ, coffee and fruit. I would stay here again and highly recomend this hotel.
Genuine Expedia guest review
Other trip Feb 20, 2013
Big Al
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
It's a very nice hotel. Super clean, attractive modern rooms....good location...friendly staff. Only downside is that the street outside which lines the waterfront is really noisy and the bed was pretty hard. Other than that it's a very nice place and is well-run. Good wifi signal in the room!
Genuine Expedia guest review
Other trip Feb 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a fabulous time! The staff was wonderful! The hotel clean and near the ferry and restaurants. We are ready to go again! Thanks!
Genuine Hotels.com guest review
4 night trip Dec 30, 2012
vicki
US
3.0 / 5Good
"Nice hotel; but, don't use for sight-seeing tours"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay in the hotel was excellent. You simply can't beat the bay view rooms. We talked with them about booking a tour for us to see Chichén Itzá, which they gladly did. They told us a van would pick us up on the other side of the ferry and drive us to the site, which is exactly what we wanted. We paid $100 USD and what we got was a van that brought us to a parking lot at Wet N Wild, where we waited for about an hour to board a bus. The bus brought us to Cenote for swimming (which we were not prepared for and didn't want to do anyway), then a horrible buffet lunch, and finally the ruins. We only had 2.5 hours in the ruins before they closed. We were, literally, running through the park just snapping photos as fast as we could. Even so, we missed a lot. The hotel told us it would be an 8 hour day; but, it was actually a 16 hour day and only 2.5 of those hours were at the ruins. When I told the hotel staff about that he said he had never heard of that complaint before. So, either this was not the standard procedure for the tour company they work with, or no one else has told them. Either way, it was a tour that I would not like to do again.
Genuine Hotels.com guest review
4 night romance trip Dec 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff at the Bahia is great. They do anything they can to make your stay comfortable - suggestions for dinner or ice for your drinks. The view from the belcany is beautiful. They now have chairs and a table on the belcany. We wished there would have been a refrigerator in the room. Breakfast consisted of coffee, fresh OJ, fruits, breads, yogurt and cereal. This was more than enough to start our days. We ate at the hotel most mornings. We rented a golf cart for most of our stay. It was convenient to go to the beach. A private beach with lounge chairs would be nice. If you have drinks on the beach, they let you use thier chairs and umbrellas for free. The hotel provides beach towels. We also had dinner in the south section of the island, away from the hectic north end. We had some fantastic dinners. Try Roosters or Belitos on the main street for breakfast or lunch. Both were delicious. I would stay at the Bahia again.
Genuine Expedia guest review
Other trip Nov 30, 2012
Sandy
US
4.0 / 5Excellent
"Conveinient location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We have been to the island several times for day trips, but decided to do an overnight. The hotel is about 2 blocks from where the ferry docks. There are alot of options for food and drink as well as beaches within walking distance. We rented a golf cart and toured the island during the day (use the lock on your rented cart, ours was "used" by a local while we were at a beach bar), but walked the down town at night. We really liked the balcony on our 4th floor room. Great veiw! Only downside is the street noise until about 10pm. Good service, clean room, modern decor.
Genuine Hotels.com guest review
1 night trip Sep 5, 2012
Bruce and Kathy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great!
Genuine Hotels.com guest review
3 night trip Jul 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location.. Close to everything.. Love the rooms with the ocean view..
Genuine Expedia guest review
Other trip Aug 3, 2012
Jody
US
5.0 / 5Outstanding
"great place. nice pool. clean rooms. great locatio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
pleased over all. great service
Genuine Hotels.com guest review
1 night family trip Jul 9, 2012
pedor
US
5.0 / 5Outstanding
"Love the Bahia Chac Chi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were exceptionally pleased with our four-night stay at the Bahia Chac Chi. The location is excellent - walkable from the ferry station and overlooking the Bay. The accommodations were very clean and the staff was extremely helpful. We found the hotel to be well positioned for walking to the beach or various restaurants and it served as a great location for our group. We would highly recommend the Bahia Chac Chi and would definitely stay there again!
Genuine Hotels.com guest review
1 night trip with friends Jun 16, 2012
Steve
US
4.0 / 5Excellent
"Great place, great on the wallet and totally safe!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great place, I highly recommend it because it was so clean and in an ideal location. No bugs whatsoever, and the staff was extremely pleasant and friendly. They have all the amenities and cleanliness of a ritz Carlton minus the spa and restaurants. Thy have the cutest front desk area- far more modern than local in atmosphere, which is a nice vacation from the rest of the island. Would stay here again if we ever go back. Close to everything, especially the nightlife and north beach. We even walked to punta sur, however I would definitely recommend a golf cart to avoid heatstroke... :)
Genuine Expedia guest review
Other trip Jun 12, 2012
Jess
US
5.0 / 5Outstanding
"COMFORTABLE!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I just spent 4 nights at the Bahia this month. I love the location! It's on the main road, close to the ferry. Just far enough from the busy Hidalgo, but only a couple blocks to walk. The beds are amazingly comfortable!! Very simple room. Just what I need and nothing else. I'll be back in late July! :-)
Genuine Expedia guest review
Other trip Apr 24, 2012
Julie
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Amazing Views at a very reasonable price!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We chose this hotel, as it was close to the Ferry, and had balconies to enjoy the views. We stayed there for our last 2 nights of a 13 day vacation on the beautiful Isla Mujeres. The hotel did not disappoint. Close enough to walk to everything.(including the Ferry, when we had to leave) Basic breakfast provided, which was more then adequate for our needs.(coffee, juice, cereal, fruit, yogurt, toast, etc.) The hotel actually had a bit of a European feel, basic, the bed very firm, the room a little sparse, but fine for a short stay. The price was very reasonable as well. The staff were very friendly and welcoming. We would use it again, for a short stay.
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2015
gail
CA
4.0 / 5Excellent
"Modern place in Isla"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Fast check-in. .very good staff..clean, bright, spacious room great air conditioning for night,.Great view off the street. Very close to walk to beach or out for dinner.Can be a little noisy..beds and pillows a little hard but this is Mexico. ..would most definitely stay again
Genuine Hotels.com guest review
14 night romance trip Feb 16, 2015
Denise
CA
4.0 / 5Excellent
"1st time to Isla"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were at the Bahia Cha Chi for 10 nights, first time to Isla. We had a balcony to the ocean side facing Cancun. Beautiful view and nice size balcony. Short distant to the beach, shopping and eating. The trip was very relaxing as that is what we planned. A bit noisy on the strip but it dies down in the evening. Room was always cleaned well, service was good and so was the continental breakfast. Thys did tend to shut down the coffee a bit soon considering it was expensive on the island to go out and buy. Pool was cold and we never saw it used. Because of the design of the building it was always shaded. Overall very good experience, however if we went back it would be for a 3 night stay and closer to the beach.
Genuine Hotels.com guest review
10 night romance trip Feb 16, 2015
Carollee
CA
4.0 / 5Excellent
"Great week on beautiful Isla Mujeres"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were pleasantly surprised when we entered our room. It was bright, clean and spacious. The only negative was that there wasn't a fridge. Whenever we needed something, the hotel staff was eager to oblige. The continental breakfast included a variety of cereals (including fibre and oatmeal), yogurt, fruit and peanut butter. Outdoor pool was cool. The location was perfect. Close to the ferry for those inclined to go to the mainland to take a side trip to Playa de Carmen or Tulum. Within walking distance of the beaches, the "town" and the grocery store. Golf carts or scooters are available to rent to get around the island. Taxis are cheap (cost should be between 30 and 50 pesos). Pay in pesos so that you avoid multiple conversion fees. There are HSBC bank machines available. Many places don't take credit cards. Some places don't sell wine etc but you can usually bring your own. There is a great Isla Mujeres website for additional information about the island.
Genuine Hotels.com guest review
8 night family trip Feb 4, 2015
Angela
CA
5.0 / 5Outstanding
"A great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I would return to this hotel in a heartbeat. The staff went above and beyond every expectation. I loved the comfortable bed, the huge, marble, state of the art shower and the ocean view. The breakfast was simple, yet provided enough nutritional options to get the day started. Bahia's proximity to amenities was both its asset and its liability, as traffic noise kept us off the balcony. For your daily amusement, checkout the discarded mannequin by the poolside. If I could make one change, I would ask for bedside reading lamps. Mike
Genuine Hotels.com guest review
8 night romance trip Feb 4, 2015
Michael
CA
5.0 / 5Outstanding
"Loved Isla Mujeres"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the view, the staff, proximity to the pier, restaurants and shops! Street noise was a little draw back, but we would definately stay there again!
Genuine Hotels.com guest review
1 night trip with friends Feb 9, 2015
A Traveler
MX
5.0 / 5Outstanding
"GREAT HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great service .. great hotel.. great breakfast in morning! only slight issue -very loud air conditioning units in rooms.. other than that perfect
Genuine Hotels.com guest review
6 night trip Jan 20, 2015
keith
CA
4.0 / 5Excellent
"Spacious hotel room close to everything"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean, comfortable and central hotel room for two friends and I in January. The room was big enough to share and have personal space. Nice big balcony overlooking the bay. Good soundproofing between rooms and lovely shower. Lovely staff. Too bad that now Isla Mujeres is ridiculously flooded with cars, motorcycles and golf carts - unnecessary noise and exhaust fumes - a tiny island with only three bikes visible in one week - bizarre.
Genuine Hotels.com guest review
7 night trip with friends Jan 10, 2015
Jennifer
CA
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, personal very warm and nice!
Genuine Hotels.com guest review
2 night romance trip Dec 3, 2014
A Traveler
IL
5.0 / 5Outstanding
"Isla M"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was great location is great close to the ferry. The staff was very helpful.The balcony sometimes was loud but then you are on the main street
Genuine Hotels.com guest review
7 night family trip Nov 17, 2014
BRENDA
CA
4.0 / 5Excellent
"very clean & friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Street side is a little loud, and the beds were rock hard. But it was spotless, and the staff was friendly & helpful.
Genuine Expedia guest review
Other trip Nov 20, 2014
GRO
CA
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Really nice hotel, feels like a new hotel (or in very good condition). They are very nice and help you rent a golf car and other tours. The only problem we had is that everyday you need to be one of the first to ask for beach/pool towls, or you will not get one! (there are not enough for evetyone for some reason). In addition, we were on the first floor and you could allmost hear everything that's going on on the street, so if you a light sleeper, ask for an hier floor. I would defenetly stay there again!!! highly recommended.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
A Traveler
IL
4.0 / 5Excellent
"Nice view. Good Service. Great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed at the hotel for 3 nights in October. We had excellent service from the front desk attendant and the cleaning team. Though not fantastic, the rooms do have wi-fi. In room wi-fi can be difficult to find on the island. The hotel has an excellent view, facing Cancun which means you will see phenomenal sunsets. Wish I could comment on the pool or the breakfast but we didn't try either of those. Overall it is an excellent place to stay.
Genuine Hotels.com guest review
3 night trip with friends Oct 28, 2014
Mark
MX
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I would reccomend the Island and hotel to anyone. Great spot we really enjoyed our stay
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
CA
4.0 / 5Excellent
"It is fine for 2 nights"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was OK
Genuine Hotels.com guest review
2 night family trip Apr 23, 2014
Senior
MX
4.0 / 5Excellent
"Lovely pleasant hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gods location. It's is a short walk to Playa Norte and close to shops and the ferry terminal. Breakfast is quite basic and staff are lovely and very helpful. Spacious clean rooms.
Genuine Expedia guest review
Other trip Jan 30, 2014
A Traveler
AU
4.0 / 5Excellent
"great value"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
cute hotel, right off the ferry dock. Not the greatest location but the rooms are clean, and quite sufficient. Ask for room 404- the best view of the ocean! one more tip- the restaurant on the water line in front of the hotel serves fantastic sea food. Enjoy!
Genuine Hotels.com guest review
3 night romance trip Jan 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful staff and view of the ocean!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The only negative was the matress, but to be fair, I have an amazing bed at home and it is hard to live up to. Also, the wifi is HORRIBLE in the rooms, but great in the lobby and they have comfy couches to hang out on and watch the world go by. And it seems it is difficult to find a hotel that has decent free wifi, no matter what country I am in. The staff was wonderful. Very helpful and always had a warm smile every time we left and returned to the hotel. Having unlimited access to filtered water was also a big bonus! I would definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Jan 14, 2014
Tracy
CA
3.0 / 5Good
"Okay place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
On the good side - the location is practically across the street to the ferry dock so you can walk right over to your hotel with all your bags. Rooms were spotlessly clean and room service was very efficient. Located on the edge of the Centro district where all the shops and restaurants are. Not a bad walk to the beach. On the bad side - no wifi in the rooms despite the fact they said there was. Had to go to the lobby to connect and, even then, horribly slow connection. Water pressure in the room was terrible, shower did little more than dribble. Lost all hot water one day. Continental breakfast was barely adequate. Location is incredibly noisy. A lot of street traffic. Room was the most expensive in the hotel and, at US$188 per night - very small. Hey, it was okay. Most of the good hotels are outrageously priced and this was a bit of a break.
Genuine Hotels.com guest review
7 night trip Jan 4, 2014
Walter
CA
4.0 / 5Excellent
"Great hotel for a night at Isla Mujeres"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed one night here during our two day stay on Isla Mujeres. The hotel was really clean and a great choice. After arriving to Isla Mujeres via ferry you only have to cross the road to get to the hotel. Even we were there way before the check-in time it was no problem and we could directly check-in. The hotel staff was also really helpful with setting up trips for us. The room decor and furniture is modern and gives enough space to storage stuff and relax. All in all, a really pleasant and comfortable stay.
Genuine Expedia guest review
Other trip Nov 4, 2013
A Traveler
CA
3.0 / 5Good
"Clean Hotel within a good price range"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed at Hotel Bahia Bric Chic for 3 nights whilst in Isla Mujeres, its extremely close to the ferry stop and is within walking distance to the beach. However, there were nicer places closer to the beach, this hotel had good value for money. The room smelt a tiny bit funny, and the blanket was put inside the bed with the sheet on the outside, so we had to keep re-doing the bed. The rooms were very clean though. The only disappointment was that they lied to us about the Whale Shark tour that they offered. The ones in town are cheaper but the staff insisted that the tour was on the best, safest and biggest boat - all the boats are the same. I was really annoyed that they lied to us. However, the swimming with the whale sharks was amazing - please note that it takes about 1.5 hours to get to the sharks via boat and they take you out in a tiny boat which is not what they tell you when you book. Also they informed us that breakfast was included on the boat and it wasnt. The hotel breakfast was only available for an hour and a half which is not good enough - 7.30-9.00am.
Genuine Expedia guest review
Other trip Sep 2, 2013
Cara
AU
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the hotel location its close to the beach , shopping ....the servise is perfect Adeymar is a great receptionist, nice person ,
Genuine Hotels.com guest review
3 night trip May 21, 2013
A Traveler
GB
4.0 / 5Excellent
"A perfect gem on the Isla Mujeres."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The Bahia Chac Chi was absolutely perfect for what we wanted on the Isla Mujeres. It was close enough to walk to the ferry (even with our horribly heavy bags and in the scorching heat!) but the lobby and pool area made it seem quite luxurious. The room was cool and comfortable and the staff are friendly. It is just a quick walk to where all the restaurants are and the lovely Playa Norte. Would go back there in a flash!
Genuine Expedia guest review
Other trip May 12, 2013
Jo
NZ
4.0 / 5Excellent
"Great hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My boyfriend and I planned a trip to Cancun and decided to take a day trip to Isla Mujeres. We loved it so much that we decided to extend our trip a few extra days and stayed at the Bahia Chac Chi. It was great! The room decorations were a little sparse, but it was modern and had everything we needed. Both the rooms and hotel were very clean, the front desk staff were always friendly and extremely helpful, and it's in a great location. It's surrounded by restaurants and shops and about a 5-10 minute walk to beautiful North Beach. We would definitely stay there again!
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2013
A Traveler
MX
5.0 / 5Outstanding
"Great location, great service, beautiful view!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best hotel on isla !! Staff were amazing especially Adeymar !!
Genuine Expedia guest review
Other trip Mar 27, 2013
Tom
CA
5.0 / 5Outstanding
"Great location - great price - a must stop in Isla"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When we first came over on the ferry from Cancun we were excited to see that this hotel was literally a 2 minute walk and very doable even with the luggage. The hotel didn't seem like anything great to start, but once we realized that it was a perfect location - that we could walk to all the happening areas and also the beach , but at the same time it was quite at night. The rooms were very clean and the wifi worked great. We also loved the lobby where we could hang out with our friends and meet others. The highlight, by far, of the hotel was Adaymar, who was amazingly accommodating and informative - we all absolutely loved him and he gave us many suggestions which made our trip to Isla - one that will likely be repeated, vs a one time event.
Genuine Hotels.com guest review
2 night trip Feb 13, 2013
Shelly
CA
5.0 / 5Outstanding
"Great hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean and comfortable room and the personnel were also very helpful. Location close the to ferry terminal to Cancun. Highly recommended!
Genuine Hotels.com guest review
2 night romance trip Jan 31, 2013
Harri
MX
5.0 / 5Outstanding
"Fantastic hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would definitely return to this hotel. Exceptionally clean and the staff were wonderful. The room had a great view. Overall very pleased and recommend this hotel to everyone. Location was fantastic. Only 2 blocks from the ferry on the main street.
Genuine Expedia guest review
Other trip Feb 4, 2013
A Traveler
CA
4.0 / 5Excellent
"Good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location of the hotel is across the street from a marina and restaurant, it is not near the beach. The beach is an easy 10 min walk away. Rooms are basic, beds were hard but everything was super clean. Nice bathroom area. The breakfast is basic with toast, cereal,yogurt and a fruit. Coffee, tea and juice are also available. The hotel provides beach towels, so no need to bring your own. Staff are friendly and helpful. For the price, would certainly stay there again.
Genuine Expedia guest review
Other trip Feb 3, 2013
Marina
CA
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff were incredible! Always friendly and very helpful. Even when something was blown off of our balcony on to the street overnight, they had it at the front desk! The morning we were on an early ferry, before the breakfast time, there was a fresh pot of coffee and and offer of some simple breakfast items! Even if a staff's English wasn't great, and most of the staff knew perfect English, they were attentive and helpful at all times. I loved the open air front desk and bar/breakfast counter and hallways. I have already recommended this hotel to several travellers and will recommend it to everyone I talk to about Isla Mujeres. This was one of our best vacations.
Genuine Hotels.com guest review
11 night family trip Jan 3, 2013
Rick and Holly
CA
5.0 / 5Outstanding
"Boutique on a budget."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fresh modern rooms. A/C, WiFi, great showers, balcony with ocean view, free light but good breakfast, free beach towels, small bar, clean inviting dip pool, friendly service.
Genuine Hotels.com guest review
3 night trip May 8, 2012
Richard
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Disfrutar en Paraiso"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
limpieza, servicio, ubicacion todo de primera calidad
Genuine Hotels.com guest review
2 night romance trip Mar 31, 2015
Ralph
MX
4.0 / 5Excellent
"Fantastisk solnedgang"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Skønt beliggende hotel. Fra værelset med bay-view var det muligt at se solen gå ned inde over Mexicos fastland, Støj fra gaden trækker lidt ned. Personalet var søde og rare og løste de småproblemer, der altid er. Så alt i alt: thumbs up.
Genuine Hotels.com guest review
4 night romance trip Mar 9, 2015
Michael Fogh
DK
4.0 / 5Excellent
"balkong utan stolar"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Balkong utan ngt att sitta på.Vi frågade efter stolar men de sa att man inte fick det på innergården. Vad ska man ha balkong till om man inte kan sitta på den.
Genuine Hotels.com guest review
3 night romance trip Feb 22, 2015
A Traveler
SE
4.0 / 5Excellent
"For ett paradis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Helt ok hotell til en grei pris. Flott lokasjon,rent og pent. Litt vel kjedelig kontinental frokost,spesielt hvis du bor der over flere dager. Litt harde senger. Kan godt bo her igjen.
Genuine Hotels.com guest review
6 night romance trip Jan 30, 2015
A Traveler
NO
4.0 / 5Excellent
"Nytt og sentralt"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Du ser hotellet når båten kommer inn til havna, knapt tre minutters gange bare. Lå der en natt. Hyggelig respsjonist. Fin beliggenhet for et kort besøk på øya, og det er ca ti minutter å gå til playa norte. En annen strand ligger litt nærmere. Raskt wifi. Rommet var veldig fint og med varanda. Nytt hotell. Husk å lukke døren etter deg når du forlater rommet, den går ikke igjen av selv selv, og blir stående å pipe som en vekkerklokke helt til den lukkes. Pipingen starter ikke før du har kommet ned i resepsjonen. Betalte 800 NOK for et dobbeltrom ei natt, synes det var greit. Alt i alt veldig fornøyd :-)
Genuine Hotels.com guest review
1 night trip with friends Feb 17, 2015
A Traveler
NO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews