Holiday Inn Express Hotel & Suites Ottawa West Nepean - Ottawa

The hotel was great for me, it was close to my friends and family.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Stayed in this hotel one night for business travel. The hotel is new so it was very clean and updated. The staff were also incredibly friendly. The rooms were very large and the bed was great. The Internet speed was also surprisingly fast. If I find myself in Ottawa again, I will likely stay again. There is also a great bar right down the road that […] has good food and live music called the brew table. Read more

Genuine Hotels.com guest review

It's a Holiday Inn, right? What made it better than average is that the front desk people were friendly, professional, and helpful. Room was fine, breakfast was good. No complaints.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was very nice, very clean and friendly staff. Breakfast area was very busy in the morning, and no seats were available but I guess that's to be expected on a weekend. They did a great job keeping food replenished and I just took mine along with me. Would highly recommend this hotel.

Genuine Hotels.com guest review

Our overall stay in your hotel was good except of the noise in the hallways, and found hair on furniture and women's underwear in the room from a past guest. I just thought that you should be a where of this issue. Thank you

Genuine Hotels.com guest review

If you have business in west Ottawa, this would be a great place to stay.

Genuine Expedia guest review

The hotel seems like brand new. their customer service reps are very friendly and knowledgeable of the area. The surrounding area is good as well: Supermarket, Tim Horton's, and others are near by.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great if you don't need to be central. Good breakfast, pleasant staff.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My grate satisfaction came from service provided by host - Alyona at the reception. the rest is on my rating. thank you.

Genuine Hotels.com guest review

Nice clean hotel, very friendly staff

Genuine Hotels.com guest review

I arrived very late with my son and son-in-law and the staff were very considerate and accommodating. Thank you.

Genuine Hotels.com guest review

Staff was very courteous and friendly. Rooms very clean. Breakfast exceptional.

Genuine Hotels.com guest review

Service was very good, if you have an Apple product beware the wifi will cause you problems. Very noisy at night with people in the hallways, not much sound proofing. People upstairs must have had a basketball game going on, very noisy but I was on 2nd floor. Morning breakfast was cold and because of the amount of people, not worth having outside of […] the fact it came with the room. I would not stay there again, maybe another location but not there. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Nice recently built hotel, very beautiful rooms, although it is a bit far from the center of the city. However everything about the stay was pleasant.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very good, comfortable and good breakfast buffet. Our hotel room was not ready when we checked in so had to go to our event and then check in later.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The stay was great, but the hotel description stated it was close to the Scotia Bank Centre. I would not consider the location close. It was an expansive cab ride! Also we passed another Holiday Inn Express on the way there. That one I would consider close. That disappointed me!

Genuine Hotels.com guest review

Good location for catching game at Scotia Place.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Enjoyed use of business centre. Pool was warm and clean plus fitness room very modern. Had King suite so enjoyed separate sitting area.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great location. Grocery stores, Starbucks, LCBO, and short drive to Sportsplex. No sit down Tim Hortons near by.

Genuine Expedia guest review

Friendly staff..they accommodated our request for an earlier breakfast on the weekend. I was accommodated with an early check in today. Very grateful! Clean rooms.

Genuine Expedia guest review

staff was very friendly and helpful, hotel was brand new, modern, comfortable

Genuine Expedia guest review

Exceptionally friendly and responsive staff! We found the room a bit warm in the winter (we like our rooms cooler). They resolved the issue quickly-even offered another room! Definetely would go there again

Genuine Expedia guest review

Great hotel! Very clean, comfortable and affordable. Would definitely stay here again.

Genuine Expedia guest review

Cheap and cheerful. This was what I needed when I needed it. Nothing more nothing less.

Genuine Expedia guest review

Good place to crash for a night

Genuine Hotels.com guest review

Hotel is good.. breakfast is very good.. people are nice and overall very well kept. I recommend. I do have 2 issues with (1) the pillows are fail grade because they are simply too uncomfortable and (2) the towels are too rough. If they can fix those two issues I'd give 6/5 marks. Overall very satisfied customer. Stayed 2 nights on a business tri […] p. Read more

Genuine Expedia guest review

Good location, helpful staff, clean, great breakfast in the morning, quiet.

Genuine Hotels.com guest review

However, we were very upset with some of the guests staying at the hotel this past weekend. There were apparently 2 hockey teams as well as another sports team staying there. There were teenage girls (9-14 years old who were pretty much running the hotel). They were playing in the elevators pushing the buttons to every single floor so that guests had […] to stop at every floor. They exceeded the number of people allowed in the pool at one time, but didn't care. They were yelling and screaming and running up and down the halls until well after midnight. The parents were so noisy that hotel staff had to kick them out of their rooms and make them go down to a conference room to chat because of the number of noise complaints they were receiving. I have no idea what was wrong with this group but they were extremely disrespectful and extremely rude. The hotel staff did the best they could but other than kicking the groups out, I'm not sure what else could have been done. Read more

Genuine Expedia guest review

Very clean, nice and cozy hotel and a free breakfast which nowhere offers this... 5 stars from us

Genuine Hotels.com guest review

Pleasant and accommodatng staff. Will be back next year!

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Nice rooms. Amazingly comfortable beds and pillows. Very clean and neat. Good breakfast.

Genuine Expedia guest review

Nice hotel. Very comfortable and clean.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

its a 4 out of 5

Genuine Hotels.com guest review

Great !!! Just slept there but slept peacefully all night!!!

Genuine Expedia guest review

My only little disappointment was that in the washroom, there was 1- only a few tissues in the box provided, and 2--the ceiling fan doesn't seem to be fully functional as there was a great deal of condensation post-shower. Otherwise, a great hotel! Please don't eat the cinammon buns in the breakfast room though: they are all meant for *me*! ;)

Genuine Expedia guest review

Relatively new hotel, close to business areas in Kanata. Desk in room was not as clean as I would hope, but overall, two times I have stayed, it has been just what I needed (for business). reasonable rates, comfortable room, free good quality wifi. Reasonable buffet breakfast. Overall, I would go back again.

Genuine Hotels.com guest review

We got there arount 5PM, the room was not ready. We had to wait over 20 minutes to get our room. The room had been cleaned, but fast, hair on the floor and stuck to the bathroom wall. The couple in line right after us had to wait over 1 hour to get their room. Unacceptable !

Genuine Expedia guest review