"Good Location. That's it."
Excelent Location. Good cost/benefit. But that´s it. The hotel is old, there is no appearance of an hotel, no reception hall, no room service, no restaurant, nothing. The hot water isn´t enought for a bath and the wireless internet doesn't work inside the room.Genuine Hotels.com guest review
We had a great time. Hotel is close to the Metro, Buses, Restaurants, Pubs, and stores. Staff is very helpful. Santiago is a fun city. The Best sandwich place is almost next door - Fuente Alemana! You have to have one... If you don't speak Spanish, ask for an English Menu.Genuine Expedia guest review
"Nice hotel in the downtown santiago, Chile."
Had a great time roaming around the city. Hotel is right near metro station ,and in a great neighborhood. Its super safe and easy access to all the places in the city. The staff is super helpful in figuring things out in the city.Genuine Expedia guest review
A lot of noise, nobody cares no internet realy bad experienceGenuine Expedia guest review
Response by Apart Hotel Cambiaso Gus, thanks for your comment and sorry for your bad experience. Is very important to us know the guest opinions. We try to give a good service but we must improve everyday. So thanks again and have a nice day!
"Not as described"
No internet, no gym, lot of noise, children know on the walls. too expensive for what you get.Genuine Expedia guest review
Response by Apart Hotel Cambiaso .Gus, thanks for your comment and sorry for your bad experience. Is very important to us know the guest opinions. We try to give a good service but we must improve everyday. So thanks again and have a nice day!
ALWAYS THE CHECK OUT HOURS ARE A PROBLEM WITH AIRPORT SCHEDULESGenuine Hotels.com guest review
"Perfect for a short stay"
Located in Provedencia. Great Barrio away from down town. Close to the metro. Entry to apartments is behind the Hotel Neptuno. Staff were amazing!!! From Checkin to information. They were so helpful and polite. Was only here 2 nights and was perfect for gettng around.Genuine Hotels.com guest review
The hotel is in a great location...once you find it. There is no hotel sign, the entrance is located behind another hotel, beside a gym. Again there is no indication that you are at the right place cause there is no sign telling you where to go, there's just a doorman who doesn't speak English but just points at the elevator. Luckily I bumped into a […] cleaning lady who directed me to the actual office which is located on the 12th floor in room 1217. A little sign at the entrance or in the elevator would have been helpful. The hotel/apart was perfect, very clean & spacious, the metro is 5 min away, Costanera Shopping mall (largest mall in South America) was an easy 20 min walk. Nice neighbourhood with lots of restaurants around. We needed a taxi at 3:45am for an early flight which the hotel had prearranged for us, got a call when the taxi arrived so we didn't have to wait downstairs or outside which was nice. The taxi to the airport was 20,000 CLP (~$30usd). We'll definitely stay there again. Read moreGenuine Hotels.com guest review
This is good location to stay on business trip near to all office and in center of cityGenuine Hotels.com guest review
O apart hotel é confortável, muito bem localizado, perto de parques, bares, shoppings.Genuine Hotels.com guest review
es un edificio con apartamentos que pertenecen al hotel. esta bien. el wifi pésimo, el servicio bien y la habitación con lo justo. lo mejor la zona.Genuine Hotels.com guest review
Excelente, nada a reclamar. "Surpreendente"Genuine Hotels.com guest review
Classificação do APART HOTEL CAMBIASO em Santiago, CHILE Av. Pedro Valdivia, 150 Ar condicionado - deficiente....aparelho individual na sala de TV- barrulhento, botões dificeis de identificar função. Ao ser conectado na TV o abatjour precisa ficar desligado da tomada (única) Cozinha – bem equipada com pratos, talheres, torradeira, chaleira eletrica […] até 1 litro( agua limpa- convem ferver e esfriar para beber) , copos, taças, chicaras, panelas, micro-ondas,fogão com 2 chapas, coifa exaustora, etc – ao se usar um equipamento é obrigado a desligar o microondas. Sobre o fornecimento de café,adoçante e açucar era só uma “cortesia” do 1º. Dia – tivemos que comprar no mercado que só vende quantidade de 50/10 gr Banheiro – equipado com shampoo,condicionador para 1 pessoa e secador de cabelo. Papel higiênico extra, de reserva, só fazendo pedido na recepção. Toalhas trocadas só a cada 2 dias. Chuveiro em “rabicho” dentro da banheira. Não possue dispositiovo para secar pequenas peças de roupa. Porta de entrada – 2 fechaduras, o que apesar de mais segurança, impede a entrada com “urgência” Luzes dos ambientes – satisfatório, com restrições na luminosidade TV – boa, faltando manual indicativo das estações. Num dos aptos reservados, o contrôle remoto não funcionava (baterias a trocar) – Manutenção - deficiente. Deveriam possuir uma pessoa para revisar tudo após a saida dos hóspedes e reparar o que estivesse deficiente Cama – travesseiros extras, quando solicitados, informaram que dev Read moreGenuine Expedia guest review
"Bien, muy buena ubicacion, internet lamentable"
Es un edificio que muchas departamentos pertenecen al hotel. De hecho la recepción es uno de ellos en el piso 12. En general esta bien, con lo básico y en relativo buen estado todo por más que es un edificio con unos cuantos años. La ubicación es excelente a metros del metro de Pedro de Valdivia. Lo que es un desastre es internet, el wifi es un desastre […] y sino no lo cambian no volvería nunca más. Read moreGenuine Hotels.com guest review
Deveria ficar mais claro que são vários apart hoteis e que não, necessariamente ficaremos no prédio que aparece na foto. Tivemos que atravessar a rua, as 04h00 da matina, sem conhecer a cidade, pra "encontrar" onde ficava nosso prédio. Fora isso, tudo ótimo. O apart muito bom, limpo e confortável.Genuine Hotels.com guest review
Muy colaboradores y atentos. Tuve un percance y me ayudaron a solventr la situacion. Algunas deficiencias en las habitaciones, como faltas de enchufes en sitios estrategigos, Conexion wifi de internet muy insuficiente. Es algo incomodo que la recepcion este en un piso diferente a la entrada al edificio. En general buena estadia.Genuine Hotels.com guest review
Todo excelente solo que wifi nunca conectoGenuine Hotels.com guest review
"Hotel bien ubicado a buen precio"
Esta bien ubicado y en zona segura A muy buen precio La atención excelente solo esta un poco antiguoGenuine Expedia guest review
"Like staying in a friend's apartment...comfortable"
I stayed at the hotel with my boyfriend before taking my flight to Santiago the following day. I would compare the hotel room to staying in a friend's apartment. It was tiny, but very comfortable and included all of the comforts of home. Some of the appliances and electronics in the room were not the most up to date, and I had a bit of trouble staying […] connected to the wifi (although my boyfriend did not). However, the bed was comfortable and the room was clean. I would stay there again. It was a good value for the price. Read moreGenuine Hotels.com guest review
Estadia foi ótima, equipe extremamente atenciosa. Recomendo.Genuine Expedia guest review
Habitación muy ruidosa, justo contigua a un ascensor, las paredes vibraban.Genuine Hotels.com guest review
"Alojamiento para personas en viaje de negocios"
Las habitaciones se encuentran dentro de un edificio en el que se comparten apartamentos de vivienda y del hotel. El lobby está en los pisos superiores. Tienes que hacer el check in y el check out en la recepción y luego bajar a tu habitación que está en los pisos inferiores, un poco incómodo.Genuine Hotels.com guest review
"Agradable y comoda !"
Una agradable sorpresa, cuando el servicio es rápido y profesional, la habitación bonita y comfortable.Most lugar cuando la gente te saluda con una sonrisa. El servicio de Internet es definitivamente debido a la actualización. El agua caliente es una gran ventaja, es simplemente maravilloso. Recomiendo este lugar.Genuine Hotels.com guest review
O serviço do hotel foi excelente, os atendentes foram super simpáticos e muito eficientes, pois fizeram reservas para nós em restaurantes e passeios. No último dia, reservaram um taxi para o aeroporto em que o motorista veio buscar na porta do quarto às 5h00 da manhã em ponto e fomos pelo estacionamento, muito prático e com bom preço este serviço, vale […] a pena! O quarto não é muito grande, mas tem uma pequena cozinha, bem funcional, onde tomamos nosso café tranquilamente todos os dias. O único inconveniente foi o sinal do WiFi que não funcionava muito bem. Read moreGenuine Hotels.com guest review
Muy agradable y cómodaGenuine Hotels.com guest review
"Conforto, tranquilidade e praticidade"
O quarto é limpo e organizado diariamente, os funcionários são simpáticos e prestativos. Os táxis param na porta do hotel e o metrô fica há uns 50m. Nas proximidades tem várias opções de padarias, supermercados e lanchonetes, isso facilita já que não tem café da manhã. No bairro há também bons restaurantes e galerias com grande variedade de lojas que […] ficam abertas até às 21h. Read moreGenuine Hotels.com guest review
"Muito bem localizado"
O hotel fica muito bem localizado, a poucos metros da estação de metrô Pedro de Valdívia, próximo à padarias, Starbucks, Mc Donalds e vários restaurantes, inclusive próximo ao Restaurante Giratório. Dá para ir caminhando para o Shopping Costanera Center (cerca de 10 minutos de caminhada). O preço é bom para o Bairro Providência, onde a hospedagem costuma […] ser mais cara. Não espere serviço de quarto. O Hotel é um apart, montado em um prédio com outros moradores, mas nem por isso é ruim. Os funcionários são prestativos com dicas de passeios e informações aos hóspedes. Me hospedaria novamente neste hotel, principalmente pela sua localização. Read moreGenuine Hotels.com guest review
O hotel é extremamente bem localizado e a equipe de atendimento foi sempre cordial e prestativa. O quarto é bom e bem equipado, porém o banheiro é muito pequeno e o corredor do hotel não tem um cheiro agradável. Embora tivéssemos wi-fi gratuito no quarto, não havia conexão no nosso andar, então tínhamos que ir até a recepção para usar a internet. Não […] utilizamos o serviço de café da manhã, preferimos tomar café todos os dias nos diversos cafés que tem na região! Read moreGenuine Hotels.com guest review
No tuvimos problema con nada, es un apartahotel cómodo, se podría mejorar la locación con pintura y mejorar las cortinas. Los empleados de la oficina son muy amables, las señoritas del aseo no tanto.Genuine Hotels.com guest review
En general correcto. Buena atención de la recepción, muy amables.Genuine Hotels.com guest review
Excelente localização,atendimento muito bom,profissional e atencioso por parte da recepção. A habitação deixou a desejar :pequena,ao lado do duto e dos elevadores( não é o ideal).Genuine Hotels.com guest review
"BBB Bueno, Bonito, Barato"
Precio logico, excelente ubicacion. No pidamos mas que lo minimo que vamos a buscar por ese precio. RecomendableGenuine Hotels.com guest review
"Excelente ubicación, buena relación precio-calidad"
La tarifa es buena y el servicio es básico pero correcto.El cuarto tenía muy buena vista y estaba en perfectas condiciones de limpieza. Si bien el edificio es bastante antiguo, está mantenido. El servicio de wi fi era muy lento y se cortaba. La zona del hotel es de fácil acceso a todo y tiene buena oferta gastronomica.Genuine Hotels.com guest review
"Good value and satisfactory, but small apartment."
01/05/14 JLEESingapore Singapore
Stayed here on business and vacations with my wife. The standard apartment is really small but good enough. There is a small kitchenette with microwave for you to cook a simple breakfast. Internet was good although only for two devices. Only setback in the stay was that the room has no air conditioning; with the sweltering hot weather in Santiago, the room was too hot to be during the afternoon!! Good value though.
"Nice surprise !"
10/29/13 Teresa_katarzyna Brisbane, Australia
Nice surprise indeed, when service is quick and professional, the room is nice and comfortable. Most of all when people greeting you with smile. The internet service is definitively due for upgrade very slow,,. The hot water,,, just wonderful after long journey . I recommend that place. .
"Well located hotel provides standard amenities but room selection is paramont to avoid traffic noise"
08/26/13 MarcATL Atlanta, Georgia
I stayed in the luxury apartment in a separate building across the street from the reception during the local winter. The units are of a good size, equipped with a kitchen, sitting area, and bed room and bath room. Rooms were clean and Wi-Fi was reliable, once the start-up problems were straightened out. The units have the standard vinyl-clad furniture but no desk nor a chair. The location of the hotel is excellent within walking distance of restaurants, stores, and the shopping mall. Hotel does not offer breakfast but there are plenty of restaurant choices nearby and each unit of course has a kitchen. Heating is provided by a single wall electric plate radiator in the sitting area, which is not sufficient on cold winter days. In the summer there is no air-conditioning and opening the windows would let the never stopping and very loud traffic noise in. Request a room as far away from the street noise as possible. The apartment units facing the mountains do not have the echo of traffic noise that bounces of the high rise building on the other side.
"Well above my expectations"
08/11/13 Russell M Fayetteville, Arkansas, USA
Traveling to South America for the first time, I wasn't sure what to expect in terms of an apartment "hotel." So, my expectations weren't very high and they were certainly exceeded at the Cambiaso (note: I stayed in the "luxury" apartments across the street from the main building). My room had a very ample kitchen, a big sitting area, a moderate bedroom and an adequate bathroom. I liked that the tv was mounted on a wall that rotated so that you could watch from the living room or the bedroom (not that I did watch it, mind you, just thought it was nice). And even though I was there in the winter, I liked having the balcony (my room faced the mountains -- very beautiful -- try to get a room on that side of the building). The location was ideal for exploring the city and we found three restaurants we liked very much and would go back to. I also liked the cleaning service doing my dishes (no dishwasher or soap provided so I think that was ok to leave them). My travel mates (in a big group) complained about the lack of heat, but my room had a space heater that I could move to where I was and it was more than adequate. And the Internet never dropped on me. In short, I can find no fault with this hotel!
"Internet is worse than a 3rd world country"
07/27/13 JAMES M STEUBENVILLE
I wrote my review 3 times so far, and each time I've tried to post it I was disconnected from the internet. Rooms are clean, elevator sucks, cleaning staff are great, location is good, price is good, lots of street noise. If they could resolve the 30-50 times per day getting disconnected from the internet, I would change my rating to a 3.
Absolutely clean and comfortable. Good location. Although everybody says that Providencia is the best and unquiet place to be hosted, it was everything closed by 9PM daily. And open time is after 10:30 AM..quite late for a agitate place. The inconvenience of this hotel is the lack of conditioner air and no breakfast included, since is an apart hotel, you have a small kitchen well equipped to figure yourself a meal, however, for the price, it could include a breakfast. The killing part was asking for a late ckeck-out (by 14h instead of 12:00h) and they charge me for 50% of the daily rate. That was an absurd.
"Great location and price"
04/09/12 PatNeves Belo Horizonte, MG
In the center of Providencia, close to restaurants, bars and subway. The apart-hotel is very comfortable, has free internet and a small kitchen with stove, microwave and mini fridge. The staff were attentive and friendly, gave tips and information for tours. I recommend!
"Well-situated base for exploring Santiago, or to work from"
01/20/12 redskifreak Lancaster, United Kingdom
This is a hotel which we have now used 4 times over as many years. It has a double bed, TV, shairs and table etc., plus a bathroom, plus a small kitchen area (microwave, hob, fridge etc.) with all crockery and cutlery and cooking utensils. It is really convenient, in between two metro stations (Pedro de Valdivia and Los Leones), with a Lider supermarket nearby for getting your groceries and 6 bueau de change within 5 minutes. It has wi-fi internet access, although this can be a bit patchy - so if you have a problem, you can go to the office and use their computer, or get them to find a different room for you. It is excellent for someone who is working in Santiago for a short period, it means you don't have to eat out all the time, and has all the basics. You can pay in Chilean pesos or in US dollars. You are in the top floors of a large apartment block with 4 lifts, with the lower half of the block being the Hotel Neruda, so if you use a taxi ask for Neruda and they will know it.
"Ragged, dated, and frustrating"
I travel to Chile quite a bit, and the Cambiaso has been my destination for a number of years. No longer. There have been no updates in decor, the appliances seemingly are held together by glue and hope, and the wireless Internet connection is useless. Moreover, the elevators are always experiencing problems that workers can't seem, or don't wish to, explain. The management could care less about one's concerns. I shall add that there really is no pool or gym on site...one must venture to (and pay to use) a nearby gym that is shabby and apparently a magnet for the unsavory. While the location is great, stay clear of the Cambiaso. I have been choosing and will continue to choose a better and more expensive place to stay-- a place without a deficit in dignity--because it's worth it.
"Best option for long stay"
10/16/11 Lara P Sao Paulo, SP
In the same building of Neruda Hotel, this apart hotel has really good location, huge apartments, fully equiped kitchen and very clean. We stayed for 10 days and loved this place. Close to many good bars (Liguria on Providencia Ave and on Pedro de Valdivia), restaurants (Astrid y Gaston, Del Cocinero and Aqui esta Coco), subway station around the corner, Falabella and Paris stores very close and grosure stores one block away. Perfect
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