All hotels in Florence, Italy
1 room, 2 adults
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Via Cassia 2FlorenceFI50144Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 371 reviews)

  • Cleanliness
    Clean
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Location
    Great location
  • WiFi
    Regular internet service
  • Amenities
    Bad amenities
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5.0 / 5Outstanding
"Good"
The room was extra clean and it had a really nice airconditioning. It was 10 minutes walk from the train station. The brakfast was so so (one peace of croissant and a cracker, which was on the table, there is no kitchen for it. Overall, everything was fine and i was satisfied what i got for the money i paid for.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
Simon
US
5.0 / 5Outstanding
"Perfect stay"
Really nice man attendant and the whole service perfect. Location is good for walkers...if you dontike walking check location. Great stay!
Genuine Expedia guest review
Other trip May 25, 2015
noelia
US
5.0 / 5Outstanding
This is very similar to hostels I've stayed in, and that's not a bad thing. The rooms are simply furnished, with comfortable beds, air conditioning, a clean communal bathroom, and 24 hour breakfast food/coffee available. I did not use the TV in the room, so I cannot comment on that. There is no staff in the area. If no one is there (likely), then you have to call them to come let you into the building. There is no elevator, which was interesting with heavy luggage. It is at least a 35 minute walk to the Duomo and there were no restaurants or shopping facilities around that I could see. If I needed an inexpensive place to stay, I would consider this place again.
Genuine Venere guest review
Other trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
Nice place to stay,a bit far from main attractions.
Genuine Venere guest review
Other trip Mar 20, 2015
A Traveler
US
3.0 / 5Good
"No front desk person..."
The front desk person was not there when we got to the location. We rang the doorbell, but no answer. We did not have access to a telephone in Italy. We had to bother the neighbor and ask them to open the door for us and to call the front desk person.
Genuine Expedia guest review
Other trip Jan 4, 2015
WILLIAM
US
3.0 / 5Good
"Good price"
We stayed there for two nights. The manager is very nice. The room is clean and they provided water and food. But you have to call and wait more than 20 min for manager coming and Check-in. You have to have a phone to reach the manager, so it is not convenient for international traveler. Overall, it is great with this price and we like to recommend it.
Genuine Hotels.com guest review
2 night trip Oct 16, 2014
Tom
US
4.0 / 5Excellent
"OK accommodation"
I thought this accommodation wold be much closer to the railway station but it was a good 10-15 walk. The area was not the greatest but we rented bikes for a full day (you can rent them in front of the railway station) and that made it easier to see everything. If I knew the accommodation was so far away from the center and railway station I would have looked around a bit more. The rooms were clean and I have nothing negative to say about the building itself. I did notice some bites my husband and I had after our sleep there...it may have been bedbugs but they went away after a few days.
Genuine Hotels.com guest review
2 night trip Oct 12, 2014
Ildi
US
4.0 / 5Excellent
Very clean but a bit far of the main attractions
Genuine Venere guest review
Other trip Aug 19, 2014
A Traveler
US
3.0 / 5Good
"Eh....okay."
Was expecting a "decent" place for the price. Upon arrival, there was no wifi provided, it was "down" that day. But it seemed to not work period. Shared bathroom is all good, but the shower was clogged and overflowed during use. "Full breakfast" was a package croissant and juice box. Was a good find to get by for a night, but I wouldn't recommend a longer stay.
Genuine Expedia guest review
Other trip Jul 7, 2014
Tom
US
5.0 / 5Outstanding
"Wonderful stay in Florence in June"
I booked this B&B based on the review comments. I'm pleased to say they were right. My only issue was that I did not have a cell and had to ask the shop across the street to call Gina to let us in. She was there in 5 minutes and by the way she is the sweetest lady ever. There was no elevator, but many B&Bs in Europe do not have them. It was within a 15 minute walk to Santa Maria Novella Station, from there you can get everywhere in Florence; I walked everywhere, never even bothered to use public transportation. The room was comfortable with good A/C, clean bathroom and very good water pressure. There really was not much of a breakfast, but plenty to eat on the way to the station. For the season and the closeness to central Florence the price was unbeatable. Would stay there again in a heartbeat.
Genuine Expedia guest review
Other trip Jul 2, 2014
two adults tour
US
4.0 / 5Excellent
I will revisit the hotel on my next visit to Florence. Very fríedly staff and good value for money. A restaurant nearby offered good food at a reasonable price.
Genuine Venere guest review
Other trip Jun 4, 2014
A Traveler
US
4.0 / 5Excellent
This hotel is good at its price. The overall quality is fine
Genuine Venere guest review
Other trip May 17, 2014
A Traveler
US
4.0 / 5Excellent
"small room, but good value for money"
The hotel is located on a quiet street about 15 minutes walk from the train station. It is on the 3rd floor of a residential building with no elevator, so it is not recommended for people with heavy luggage. When we arrived, nobody was around to open the front gate, so we had to call a number posted on the door. Luckily, the owner of the cafe down the street let us use his phone. The hotel owner arrived within 10 minutes and was very friendly and spoke english well. The room was small but clean. The bathroom was shared, but there were only about 3 other rooms on the floor, so it was never busy. Wifi and breakfast were included. Overall, no complaints, but also nothing spectacular. Good value for the price.
Genuine Hotels.com guest review
2 night trip May 9, 2014
Jackie
US
4.0 / 5Excellent
I remember the information I got before booking indicating that this B&B was near the train station, but it is actually a ten minute walk. Not a huge deal if you don't have much baggage, but it is one of the longest walks possible in tiny Florence. The staff's English is not great and there is no elevator. Call before you go because there is no reception.
Genuine Venere guest review
Other trip May 11, 2014
A Traveler
US
4.0 / 5Excellent
Everything was ok, the room was clean, bed was very comfortable. Quality and price are wonderfull.
Genuine Venere guest review
Other trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
Got a bit noisy as all rooms were next to reception, so could hear everything when people were coming and going. Shower poor, no pressure at all. Nice little continental breakfast left- except couldn't find kettle for coffee! Rooms spacious, big comfortable bed and located only 10/15 minute walk from main station
Genuine Venere guest review
Other trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel 10 minutes from SMN train station"
Pleasant staff, nice communication. Clean room, a little on a rustic side, but value for money, perhaps a little bigger tv would have been nice after a day of sightseeing.
Genuine Expedia guest review
Other trip Apr 10, 2014
Mate
US
3.0 / 5Good
Basic for a buisness trip. The sluice system of the toilet gives bad smell. Comfortable bed.
Genuine Venere guest review
Other trip Jan 25, 2014
A Traveler
US
2.0 / 5Fair
In the room there was a lot of mosquitos, even in November! The breakfast provides only coffee with a single snack.
Genuine Venere guest review
Other trip Nov 18, 2013
A Traveler
US
2.0 / 5Fair
We arrived and sat waiting for 3 hours. We called the number outside multiple times and no answer. We had to go to the tobacco shop and they rang to get someone to come and open the door. The location is about a 15-20 minute walk with luggage obviously quicker without. If you keep walking past the accommodation there are restaurants and shops which we discovered. The room was ok but we were lucky as some of the other rooms looked very tiny. The street noise is loud but the window blocks it out. This means you can't get fresh air I you want the quiet. We called from the phone in the entry area to checkout which went smoothly. Overall the check in process was horrific and really needs to be changed. The bathroom is ok but was not the cleanest and seemed to run out of toilet paper daily. It was an experience but not one I would choose to repeat.
Genuine Venere guest review
Other trip Oct 27, 2013
A Traveler
US
4.0 / 5Excellent
Very cute designed rooms, safe neighborhood, nice breakfast. No reservation desk, hard to find someone responsible. Private bathroom is outside the room (you have to cross the main hall). Little far from the city center.
Genuine Venere guest review
Other trip Oct 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Good place to stay"
Room was containing only 2 small beds (smaller than twin)...Breakfast was nominal, croissant and make your own coffee. Hotel was about 1 km from train station, opposite direction from center. People were kind, bathroom (shared) was clean. Not a bad location if you like to walk. I recommend San Iacobbino restaurant nearby.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
A Traveler
US
5.0 / 5Outstanding
Central location, comfortable and affordable
Genuine Venere guest review
Other trip Aug 27, 2013
A Traveler
US
4.0 / 5Excellent
The room is comfortable and clean. Yet, it is quite far away from the train station and is located at the opposite side of major tourist spots. If location is not your major concern, this hostel would be nice. Please make sure that you can make phone call to contact the staff for check-in since there is no reception counter in the building.
Genuine Venere guest review
Other trip Aug 21, 2013
A Traveler
US
3.0 / 5Good
we traveled across italy and visited another 5 towns and B&Bs and this was our worst experience.Lady that welcomed us didn't speak much english but what we mind is that she didn't show much effort either. In other B&Bs staff would at least try to be helpful,would give us town map,point where is bus stop or shop or whatever. Room was small but we didn't mind that, however it did smell bad on mosquito repellent. Walls are very thin and you can hear what your neighbors doing and that doesn't make stay pleasant either. There is no kitchen facility in this B&B and you will get poor "breakfast" on the table in your room however there will be no cutlery in your room to spread jam on your toast( you wont get butter either). room in which we stayed looks much nicer on the photos so we felt disappointed.
Genuine Venere guest review
Other trip Jul 19, 2013
A Traveler
US
2.0 / 5Fair
"Not What We Expected"
My best friend and I were staying at the B&B Cassia for two nights while stopping over in Florence. When we arrived there was no one at the location and there was a local number that was posted on the entrance door. In the even that no one was there we were supposed to call in order to check-in. Seeing as we did not have an international phone we had to wait outside the building until a tenant came out and allowed us to use their personal phone to get in contact with the B&B employee. She came to the B&B 15 minutes later to check us in. There was no lift so we had to carry our bags up two flights of stairs, the free wifi was unreliable and the "breakfast" was really just a basket of a handful of pre-packaged snacks. Coming from other wonderful B&B's all throughout Europe I found this one to be the most disappointing. The location was nice (about a 15 minute walk to the Duomo), the lady was friendly whenever she was around (which was never) and the place was clean. It was cheap so I was not totally miserable, but I could not have stayed there for more than a night or two. Good luck! Hope this review helps!
Genuine Hotels.com guest review
2 night trip with friends Jul 7, 2013
A Traveler
US
5.0 / 5Outstanding
Good location close to railway station and city center, very nice service, good price.
Genuine Venere guest review
Other trip Jul 4, 2013
A Traveler
US
3.0 / 5Good
The room was big clean and with very good air conditioning. The bed was really small and the matrass very very thin (which was really not pleasant to sleep in). The walls were paperthin. Because of this we couldn't sleep any longer than 9a.m. because the landlady talked really loud with guests hat were checking out. Overall in Italy I know that breakfast isn't really their thing, but it was very poor. Good coffee though. The location of the B&B is quiet good (close to the trainstation). Since the rooms are cheap we cannot complain so much, but on a holiday I do like to sleep well and this wasn't provided with the small bed, bad (thin) matrass and noise in the morning.
Genuine Venere guest review
Other trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
"Close to rail station"
Not really a hotel but an apartment that has been turned into rooms. Clean, comfy bed! Close to the train station and easy to reach. Breakfast was basically a basket in your room of bread items. There was a tea kettle and cappuccino maker with a small fridge In the hall for all to use. The problem with this place was that you had to call the owners to meet you there. With lack of experience with European phones, this caused a BIG problem. Good value for your money!
Genuine Hotels.com guest review
4 night trip Jun 13, 2013
A Traveler
US
4.0 / 5Excellent
This was our favorite stay of our entire Europe trip. The place was great; attached bathroom/shower, big bed, access to espresso machine, and low cost. The only thing that was a drawback to the B&B was its location. Florence is not a large town, but it was a bit of a walk from all of the main attractions, and as two girls, we didnt feel comfortable walking around the area after dark.
Genuine Venere guest review
Other trip Jun 17, 2013
A Traveler
US
4.0 / 5Excellent
"Short leisure trip to Florence..."
The hotel room was fairly clean, we found a few hairs on the comforter, but realized it was probably from the woman who cleans the rooms, since it looked the same. The hotel was a bit outside the main sightseeing area, but was nice. Good value for the money
Genuine Expedia guest review
Other trip Jun 3, 2013
Ashley
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Really good price!!!"
Better to call the hotel before check in the hotel, otherwise no staff will be there, and we were just waiting in front of the door, until we met upper floor neighbour who called the B&B for us, then the lady came fast after 5 mins. The location is a bit far from train station, about 15-20 mins walk. But it will be a really good choice for people who wants to save money on accommodation and spend on others.
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2016
Jiun-Yi
GB
3.0 / 5Good
"Neither good nor bad"
The reception does not stay open during the day. You have to call the number on the door for the receptionist to attend.
Genuine Hotels.com guest review
4 night romance trip Mar 24, 2016
Amit
GB
4.0 / 5Excellent
"Pleasant stay"
Nice room and facilities. Only problem was check-in since we didn't have roaming to call for opening
Genuine Hotels.com guest review
2 night romance trip Mar 23, 2016
Oloff-Marié
ZA
3.0 / 5Good
It was nice that breakfast and WIFI was included. Bathroom is shared, so there might be waiting time for washroom use if the other rooms are booked too. Staffs were helpful and he helped us booked a taxi for 4 30am.
Genuine Hotels.com guest review
2 night romance trip Feb 25, 2016
A Traveler
CA
3.0 / 5Good
"great hotel"
great hotel
Genuine Hotels.com guest review
2 night romance trip Jan 20, 2016
han
NZ
3.0 / 5Good
"OK"
The B&B located a bit far away from the Firenze SMN station than I expected but still acceptable. The big concern is the staircase if you carry heavy luggage.
Genuine Hotels.com guest review
2 night trip Dec 9, 2015
A Traveler
AS
3.0 / 5Good
Friendly staff, nice room, walls too thin, noisy coffee machine, tv didn't work.
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2015
Craig
GB
2.0 / 5Fair
"Location not good, value of room rate"
it is difficulity to find the hotel, i asked toutist center and they gave unclear bus transportation, then we asked peoples and bus driver but all gave wrong ways, finally we got off bus asked 45 peersons get back same bus no. 22 to back main train-station spent more than one hour to hotel. actually by walking about 25 minutes reach the hotel. Arrived hotel door need to phone hotel staff to come to open door for check, walk up two floors
Genuine Hotels.com guest review
2 night romance trip Oct 19, 2015
A Traveler
AS
5.0 / 5Outstanding
"Nice"
A little way out but worth the walk for the accommodation and price. Don't be alarms when u get there n have to phone someone to let u in they come down very quick give u all the keys n then u just come n go in and out of the wee flat as u please. Wifi didn't work the whole time we were there but was very nice.
Genuine Hotels.com guest review
2 night romance trip Oct 14, 2015
megan
GB
4.0 / 5Excellent
The room was nice and clean. Not too far from the station, but a little hard to find. Comfortable and easy.
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2015
Laura
GB
5.0 / 5Outstanding
"Very good value for money, excellent location"
The B & B is located near the train station and a further short walk to the centre of Florence. The room was comfortable and air conditioned which was a god send with the high temperatures in August. The owners are helpful and Friendly. Taxi from the airport to the property is 16 euros. Florence is so beautiful, we will definitely be returning to Hotel Cassia. If you intend on travelling around Toscana it is the perfect location. A real gem.
Genuine Expedia guest review
Other trip Aug 15, 2015
Glyn
GB
3.0 / 5Good
The wifi is unstable, I have stayed for two nights, and no wifi at all! There are no reception in the B&B, we need to make a roaming call and wait the staff back to the B&B on the street....the staff is nice but because they are not usual in the B&B, you cannot find them easily
Genuine Hotels.com guest review
2 night trip with friends Aug 7, 2015
A Traveler
AS
4.0 / 5Excellent
"Little taste of Italy"
It was nice they don't bother you too much, it's a little taste of how Italians live! You must do research before you go, it was a little hard to find. There's no reception, the people who run it live a couple blocks away so call before you arrive! It was overall really clean and I would stay there again
Genuine Hotels.com guest review
4 night romance trip Jul 29, 2015
Danielle
CA
4.0 / 5Excellent
"Very good for the money........."
Very good for the money, as the room is excellent and it is a 20 minute walk to the city/train station. The staff was also very friendly and helpful. Warning: They do not have lifts and the hotel is on the second floor, this would be the only down side.
Genuine Hotels.com guest review
2 night romance trip Jul 7, 2015
CBell
GB
4.0 / 5Excellent
We booked a room with attach toilet, nice & cosy. 10-15 mins walk from train station. Away from tourist crowd.
Genuine Expedia guest review
Other trip Jun 24, 2015
A Traveler
SG
4.0 / 5Excellent
"Great Stay that Gives a Sense of Italy"
Great stay. I thought the bnb had a lot of character and it felt like you were actually staying Italy. No issue with check in, called and we were checked in within a few minutes. The neighbourhood is good despite what some say, it's max a 10 min walk from S.M. Novella and feels safe. You have to navigate a few intersections similar to any major city. I read all the reviews before we stayed here and was a bit concerned. However once we got there and got settled, determined some of the reviewers were a bit "uppity". We stayed in Venice, Florence, and Rome and this was easily the best place we stayed.
Genuine Hotels.com guest review
2 night romance trip Jun 16, 2015
Duncan
CA
1.0 / 5Poor
"Would not recommend it"
The hotel doesn't have a reception so we had to call by phone and to wait for 20 min in the hall. Room wasn't clean. Avoid this place
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Lina
IE
4.0 / 5Excellent
"Good quiet place"
Stayed here for 8 nights. Room was always cleaned and well taken care of. A few minutes away from the town centre but a good walk. Breakfast could be better.
Genuine Hotels.com guest review
8 night business trip May 15, 2015
francis
CA
3.0 / 5Good
"Pretty good"
Older hotel but kept pretty tidy, extremely friendly and helpful staff. Approx 15 minute walk to S.M.N so pretty good location. You should definitely consider this for your next stay in Firenze.
Genuine Expedia guest review
Other trip May 19, 2015
Diana
CA
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