My room was lovely, with a great window seat view over the lake next door.Genuine Expedia guest review
The rooms were clean and the mattresses were great.Genuine Hotels.com guest review
"very nice building and people"
Every one was kind Rooms were clean price was low we enjoyed!!!!Genuine Expedia guest review
"Great place to stay for Dulles flying"
The free parking is a bonus. Safe neighborhood, surrounded by residences. I recommend using the Westin.Genuine Hotels.com guest review
Our Stay was fabulous! The theme of the hotel/ in our rooms/ bathrooms/ spa and fitness area was "Restore". My husband and I really felt restored, refreshed, relaxed and rejuvenated. The hotel had pleasant staff, warm clean rooms, beautiful bathrooms, awesome shower and lovely decor in the lobby and lounge areas. We are booking another stay for our […] wedding anniversary. Only thing...my husband thought the prices to rent a movie in the room was too expensive ($17.99). Read moreGenuine Hotels.com guest review
"Overnight Stay In Washingtn Dulles Area"
Very nice hotel but very difficult to find due to hidden driveway. No one showed up to assist or offer assistance with luggage. Very nice front desk employee. Room was very clean and spacious. Shower had paint peeling off the ceiling. Room doors slam upon release, meaning many slamming doors throughout the night. Too expensive for the service given […] and for an overnight stay. Not close to anything, malls, eating establishments, etc. Overall, very disappointed for a Westin and for being so expensive. Read moreGenuine Hotels.com guest review
"Has the complete Westin effect!"
As soon as you enter the lobby after a hard day at work - the Westin effect takes over and you find the peace and quality of hotel stay that you are always looking for.Genuine Hotels.com guest review
"Convenient nice hotel near airport at great price"
Very helpful & friendly staff. Convenient location near the Dulles Airport.Genuine Expedia guest review
"As nice as it gets!!"
If I could give this hotel six or seven stars, I would. Everything there was just great, from the staff, the rooms, the convenience. The restaurant was great. The bar was very good and it was just a really nice overall experience.Genuine Hotels.com guest review
Loved the two-headed shower.Genuine Hotels.com guest review
Enjoyed it very much. Was within a few miles of my destination.Genuine Hotels.com guest review
"Good hotel stay"
Staff was very helpful and accomdating. Enjoyed my stay.Genuine Expedia guest review
"great hotel bad food"
food cold in restaurant (breakfast buffet) food cold from room serviceGenuine Expedia guest review
"near Dullus airport"
Very nice hotel. Great service and very clean. We only stayed one night and had an early flight out the next day. Will definitely stay here again.Genuine Hotels.com guest review
Real customer service - Spend just a little more for a more enjoyable stay in North Virginia!Genuine Hotels.com guest review
"Short but great!"
Only spent one night here, but from entry to departure I could not have asked for more. Will be back for sureGenuine Hotels.com guest review
"Clean, comfortable stay"
Stayed over and took a flight out in the morning. Great service, clean, comfortable.Genuine Expedia guest review
"wwestin vs westin"
hotel was excellent, issue with tranaportation from airport, there are actuall;y 2 westons in the area and the shuttle (westin) actually took us to the wrong westin and it cost us a cab fare to the correct one. this all happened i called the hotel i had the rsvp with and they told me where to pick up the shuttle. this cost not only extra money but time […] and it was very late at night. Read moreGenuine Expedia guest review
"Upsale stay at low scale price!"
Beautiful hotel! CLEAN!!! Curteous staff. There was a wedding the weekend we stayed. The banquet facilities looked nice as well. CLEAN CLEAN CLEAN! good size room HUGE bathroom. I would not recommend this hotel to people who do not have a car and use the hotel shuttle as there are NO restaurants in the surrounding area and you would be stuck to eat […] at the hotel. Not that the hotel eatery was bad. You just don't have the option of going off property to get out and about very easily. Nice, safe area to walk around. It was just fine for us because we were down from MD to go to the Air and Space Museum so we had our own transportation. Read moreGenuine Hotels.com guest review
"Great for a weekend stay near D.C."
The hotel was excellent from check-in to check-out, staff was very friendly and helpful. The location was prime and very quiet, especially for being near the airport, and there were many places to eat as far as restaurants near the hotel, and the drive to down town D.C. via the Smithsonian was only about 30 min or less. The room was very clean, the […] beds were very comfortable one of the best I have slept on, and the shower/bathroom was awesome, probably one of the best out of any hotel I've been too. For a romantic weekend getaway, this hotel was perfect and would be my preferred choice of hotel, in the near future. Read moreGenuine Hotels.com guest review
"ALWAYS A GREAT PLACE TO STAY"
I stay at this hotel every couple of months for business. Never any unwelcome surprises and always a pleasure.Genuine Hotels.com guest review
Over all hotel is nice but in some need of up keep but over a nice place.Genuine Hotels.com guest review
"Comfortable Room Nice Staff"
Great stay, comfortable room, nice staff, very convenient to the airport.Genuine Expedia guest review
"Great Airport Hotel"
Beautiful hotel at Dulles with a great restaurant. Starbucks coffee in room. Was a great pick for a one night solo biz trip to Reston, VA.Genuine Hotels.com guest review
"Great staging hotel for Dulles"
Fancy place, decent price, limited and expensive menu, great shuttle to Dulles and National Air & Space Museum Annex.Genuine Expedia guest review
"James would be envious"
This hotel is quite excellent in nearly every way. The rooms are great and notable for having balconies (no other 5 star hotel has balconies) with amazing views of LV and on one side the Bellagio fountain. If you get the suite it has a very nice Japanese tub with view of the strip. The buffet at the Wicked Spoon is really really tasty & plentiful. The […] bars... unbelievable especially the Bond on the ground floor. The barmen & women are true pros. The drawbacks; my room was not ready upon arrival and no coffee maker in room, that's it! to make up for this delay I was upgraded to a suite and given $175 in free food & beverage, very nice recompense indeed. Read moreGenuine Expedia guest review
"A Few Exceptional Service-oriented Employees"
The hotel is conveniently located near IAD and Reston Town Center. Rooms are clean and comfortable and the shuttle service to the airport is dependable. I think one of the hotel's main assets is Mr. Thompson at the front desk. He is unfailingly friendly, polite, and helpful. On the negative side, the cleaning staff appear to have little training and […] less supervision. Sometimes the hallways are an obstacle course with cleaning carts blocking guests trying to get in or out of rooms, the re-stocking of toiletries in rooms seems fairly random, and "do not disturb" signs are routinely ignored. Also, broken machines in the hotel gym seem to stay broken for months. Nevertheless, the high standards of customer service on the part of some employees, especially those at the front desk, make the Westin a pleasant place to stay. Read moreGenuine Hotels.com guest review
"Very good for fa,ily and business"
Absolutely recommend this hotel to my family and friends is of good quality and very good serviceGenuine Expedia guest review
It was clear to me that the bedding had not been completely dried. The sheets and comforter were damp and ruined my nigh to sleept.Genuine Hotels.com guest review
The entire staff was professional, courteous and very pleasant. The room was always neat and clean. We stayed for six nights. The on-site restaurant was okay. The waiter was very polite & courteous, but the food was just okay. Within five minutes of the hotel, lots of fast food places, and a mall was only twenty minutes away,Genuine Hotels.com guest review
"Great family hotel"
Not much to say except great service, great rate and great experience. Took advantage of the 24 hour gym, and he pool. Will definitely come again.Genuine Expedia guest review
Allowed for 3pm late checkout so I could take a conference call in my room.Genuine Hotels.com guest review
The people at the Westin were TOP NOTCH ! The location was a little out of the way, but outside of that everything was perfect.Genuine Hotels.com guest review
The hotel looks and smells clean. Parking is complimentary and the proximity to Dulles airport is great. The staff let us checkout late due to a late flight. They even coordinated a trip to the Dulles Air & Space museum with the free hotel shuttle - saved us $15. Great stay!Genuine Expedia guest review
The staff and the food at this location were fantastic. Great prices and options, especially for the more health conscious travelers.Genuine Hotels.com guest review
"Great deal on Hotels.com"
Very clean and very new along with excellent service from all staff members.Genuine Hotels.com guest review
"Disappointing on multiple occasions"
A colleague and I had a bad experience on a previous visit to this hotel, but since Westin is such a top-flight name, I decided to try again. That was a mistake. A nice-looking hotel, but very poorly trained staff. I called for a car service and was told they didn't have one, then went the to bell captain in the lobby who promptly got me the car service. […] I was confused the next morning when attempting to enter the dining room for breakfast as the sign outside said it was reserved for a business function, which it turns out was held the night before. I was finally 'invited' in by a waiter shouting to me to come in from 40 yards away. Classy. Finally, their in-room TV's only show a few channels. When I called to complain they said that they were having trouble getting their satellite dish adjusted. The next evening there was a letter from the front desk manager stating that 18 channels were not available due to the dispute between Viacom and Directv. However, of the 18 channels he listed as unavailable, only 6 were distributed by Viacom. For example, he listed a couple of ESPN channels and HBO channels as part of the dispute. Most business travelers who are sports fans know that ESPN is owned by ABC/Disney. HBO is time warner. Any my TV was getting 2 ESPN channels and not others, one HBO channel and not others. So the letter is obviously, simply, a lie. Pretty bad, when Westin managers are LYING to their customers so Transparently. Read moreGenuine Hotels.com guest review
Slept very well, so very quiet and the bed was super comfortableGenuine Hotels.com guest review
The hotel was excellent in all ways except for the restaurant. A couple of the wait staff must go. And the food is marginal and I think it would do wonders for the hotel to revamp the menu and the staff.Genuine Hotels.com guest review
"A Rare Find!"
One word comes to mind. PERFECT!Genuine Hotels.com guest review
We stayed at this hotel for 3 days in june for the past 3 years...each time has been comfortable...the hotel is clean and the staff is friendly...the location is nice for those that do not want to stay in a crowded location but is within a few minutes drive to food and 20-30 minutes from DC...self parking in the garage is free...Genuine Expedia guest review
Wonderfully designed, comfortable, and clean.Genuine Hotels.com guest review
very nice!Genuine Hotels.com guest review
Nice hotel. Be aware that NOT all rooms have a bath tub. Nice shower. No tub. Our room was not serviced during the day while we were out. Housekeeping said we had Do Not Disturb on. we did, till we left at 11:00.Then we removed it. Also no towel racks in bathroom.Genuine Hotels.com guest review
"Great Place to Stay"
We throughly enjoyed our stay. The room was great and the staff as well. I would definitely recommend this hotel to anyone.Genuine Expedia guest review
very good generally, with two small exceptions. No creamer with coffee maker and the tv remote was under the desk where i did not find it until the next morning.Genuine Hotels.com guest review
"great place to have a wedding"
I stayed one night at the Westin Dulles for a wedding and I do not have any complaints. My room was over looking the pond, which was beautiful, clean. Again, no complaints besides having to travel to dulles is never fun.Genuine Hotels.com guest review
"Westin Hotel is nice but expect hidden fees"
Everything was very nice and wonderful until you start using internet and WiFi, drinking water in the room and may be more. If you are just traveling and not their prefered guest or member you will be puying for Internet access (I never paid a dime in Hotels and motels my last 5 years), and my bigger surprise was the fee for water. Unbelievable. Why […] would a 4-5 start hotel charge you for a bottle of water. I would prefer to have a price for my 2-3 days and do not worry about Internet and bottled water. I could buy 32 bottles of same water somewhere in grossery store...Well. Otherwise this newly built hotel is nice and I might think to stay there next time, assuming they fixed these little inconveniencies. Read moreGenuine Hotels.com guest review
"Poor maid service"
I asked to have my sheets changed twice and they did not change them, coffee cups and sugar creamer not replenished not enough towels left in room, no answered. When I called room service.Genuine Expedia guest review
"Westin Hotel Dulles"
It is always a pleasure to stay here. The people are so friendly and helpful, and most of all, the elegant rooms and the extremely comfortable bed make us feel special.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )