"Nice clean hotel but cold"
Cold inside room and hotel. Turn on the heating it's England we don't have hot weather all summerGenuine Expedia guest review
"Nice but not fully accessible for disabled person"
Nice clean hotel and booked an accessible room as I am a wheelchair user. Corridor door handles too high, not easy to open room door from inside and bathroom wash basin was not accessible at all as taps too far to reach. Also toilet flush buttons too hard to flush. Nice accessible shower however the positioning of shampoo/soup was too high to reach. […] Will not stay hear again. Read moreGenuine Expedia guest review
Had an early flight so it was easier and cheaper than getting a taxi + extra hour in bed!Genuine Hotels.com guest review
Hotel was ideal for what we needed will stay again that's for sureGenuine Hotels.com guest review
Lovely hotel to break up whizzing around the UK. Lovely staff, comfy bed and good food!Genuine Hotels.com guest review
"Good quality airport hotel, for Flyers only."
I was actually not flying when I booked this hotel, as I was visiting colleagues at our company site on the nearby science parks, because of this I would not recommend the hotel if you are just visiting the Speke science area on business, the hotel is ideal for the airport, and is situated at the top(!) of the airport multistory car park, right next […] to the terminal. Other than this, the Hotel is clean and stylish, the restaurant is good, and ideal if you plan to fly, but otherwise not ideal for just a casual business traveler. Read moreGenuine Expedia guest review
stay was good rooms are clean good friendly people working ther the only thing they have to work on is the breakfast bar it's a bit of a shambleGenuine Hotels.com guest review
Good hotel, great value for the two rooms which were larger than most standards room we have experienced. The shower room was modern and well designed. breakfast was good, however, only issue was that the breakfast staff were over whelmed by the number of guests attending breakfast which resulted in delays getting cutlery and most tables were left covered […] with dirt breakfast plates/cups etc. Read moreGenuine Expedia guest review
"great location for airport"
great hotel ,very good for airport,Room spotless and comfortable.Burger in the bar at night was excellent,Would definitely stay here againGenuine Hotels.com guest review
"Airport Hotel Review"
After a late flight into Liverpool it was great to have a really good hotel on the door step. Slept well, eat well with the included breakfast and never heard a sound from the airport.Genuine Expedia guest review
"arrivals to hotel - 30 seconds, perfect"
Straight into hotel after long travel. A lovely room with all needs/requirements. Wound down, relaxed, had good nights sleep - very comfy. Breakfast was excellent - simple, well set out self service, sit where you like, nicely informal. The staff were friendly and courteous and we found everything in hotel was at a very high standard for a reasonable […] price. Overall - an intelligent operation. :) Read moreGenuine Expedia guest review
Directly across from the airport. Check in, drop your luggage, and go back to the hotel for breakfast. It was greatGenuine Hotels.com guest review
"great location and service"
excellent...apart from the weather!!Genuine Hotels.com guest review
"Hampton Hotel Stay"
On first impression hotel looked really nice. But looks can deceive. Hotel staff were great but hotel food was terrible and very poor selection to choose from. The bed also looked great was noisy and far too firm. Had a terrible nights sleep. I feel sorry for the staff who were the only plus for this hotel . We will definitely not be stopping there […] again Read moreGenuine Hotels.com guest review
"Best Hotel to Stay at John Lennon Airport"
Great Hotel when travelling to and from AirportGenuine Hotels.com guest review
"5 day stay"
Door lock card not operating problem We complained, but not always successful when entering our roomsGenuine Expedia guest review
"Clean & comfortable"
Excellent hotelGenuine Hotels.com guest review
"Good stay despite..."
Lovely breakfast as usual from a Hampton by Hilton. We stayed here despite not flying - a cheaper option than the city centre hotels and only a 20-min direct shuttle bus away. Customer service was excellent. Room was clean, although we were concerned on entering as it had an adjoining door inside - fortunately we didn't have a noisy neighbour. Good […] night's sleep but matress not as firm as some. Only two issues: One: the air con was very noisy, even on the lowest fan setting. We turned ours off. Two: we had some idiots waking us up and giving us a prank call at 7am. We heard other phones from rooms around us go too. Perhaps the hotel should look into stopping people being able to call other rooms... Read moreGenuine Hotels.com guest review
"Great location for airport and city ."
Car parking arrangements were confusing on arrival . Seemed at the time we would have to pay to park our car . Obviously the receptionist explained and thereafter everything was ok . Otherwise , it was a very enjoyable stay and I will certainly recommend to family and friends . Your staff were excellent .Genuine Hotels.com guest review
overall handy hotel for airport 40 minutes on 500 bus to city centre.rooms nice and bathroom very clean and all you need,beds okay be careful though with sofa bed my daughter banged her leg on a piece of metal sticking out from bed on both sides and her leg was very badly bruised have photo of bruise on her phone room was quiet apart from noisy guests […] on Friday night shouting and banging doors in early hours. Read moreGenuine Expedia guest review
"Hotel at airport"
The beds and pillows were very uncomfortable,dust under bed.The body wash etc on wall are fine when having shower but far too high when in the bath.Staff friendly and welcoming,the breakfast was of high standard with plenty of everything.Nice decor and very convenient to airport.Would stay here again.Genuine Expedia guest review
Breakfast is a bit hit and miss, I could have walked In off the street and not pay for my breakfast I was not challenged when I walked in did not have to give my room number the staff on in the morning where not there when I checked the night before they did not know who I was it was busy for breakfast 7.30 in the morning a lot of items where missing […] traveling by myself if you left your table even with items on not finished they where cleared away very frustrating having to start again getting your breakfast . Read moreGenuine Expedia guest review
Nice hotel, opposite airport terminal and free parking at the adjacent multi story car park. Room was very quiet - no aircraft noise. Breakfast was ok. Only negative comment was that the bed felt a bit cheap.Genuine Hotels.com guest review
"Close to Airport"
We stopped for one night. Room very comfortableGenuine Expedia guest review
"Couldn't ask for better"
This hotel has to been one of the best airport hotels i have stayed in, staff were very professional and nice. and a great price to top it off.Genuine Hotels.com guest review
"Convent, clean & comfortable"
Always stay here when travelling through Liverpool airport and always get the same high standardsGenuine Hotels.com guest review
"Great Hotel, Conveniently located."
This is the third time we have stayed at this Hotel in conjunction with our regular visits to the IOM. The convenience to the airport is obvious but the convenience to the IOM ferries is sometimes overlooked. It is a particular joy for us to travel up the day before we travel to IOM. We can then spend the afternoon/evening visiting the endless list […] of places of interest in Liverpool and enjoy the dining experience at Alfred Dock. This Hotel offers excellent value for money, good parking and a first class breakfast prior to a comfortable morning crossing from Liverpool to Douglas. The motorway connection into Liverpool is really good with the exception of the onerous M62 of course! Read moreGenuine Expedia guest review
"View of the runway!"
£15 taxi to get into Liverpool city centre. Clean hotel. Good breakfast though the layout could be improved a lot to ensure people aren't waiting forever to eat!! My only complaint.Genuine Expedia guest review
"Get to breakfast early"
Directions about where to park for the hotel are only obvious when you get close to the multi-storey carpark; don't drive into the drop-off zone by mistake as you will have to pay to get out again. Bedrooms surprisingly roomy, but duvets lumpy and presumably getting old, although bed linen covers were clean. Whilst reception warn guests not to arrive […] for breakfast between 9-10, the queues were long. The whole service area and seating is inadequate and is the only significant negative about the hotel. Read moreGenuine Expedia guest review
"Extremely convenient for the airport and thparking"
The hotel check in was quick and easy. All staff members were helpful and pleasant. A comfortable room with all the facilities you would expect from a hotel of this type.Genuine Expedia guest review
Good location, spectacular views of the airport, river Mersey and beyond. Spotlessly clean hotelin all areas. Good choice for breakfast, great value for money. This was a last minute booking .We were very happy customers.Genuine Hotels.com guest review
I was dubious about staying at the airport but I was extremely pleased with the hotel. Quiet, v clean, and the staff were excellent. If I had to say anything negative it would be it was unclear where to park. Clear instructions to follow the signs to the short stay car park would have been helpful. I would definitely stay here again and I can be pi […] cky! Read moreGenuine Expedia guest review
Hotel service lowered by allowing guests to wear pyjamas at breakfast. We we're not the only guests commenting on this, most having breakfast the same time we're disappointed that this should happen.Genuine Hotels.com guest review
"Nice hotel friendly staff"
Staff were lovely. Room was spotless. Nice and comfortable. All 3 of us enjoyed our stayGenuine Expedia guest review
"very good hotel for the money"
Great hotel for the money, the food and drink were limited choices and being on the airport there wasn't much eles to do. But overall very happy with my stay.Genuine Hotels.com guest review
"Fantastic stay - highly recommended"
Hotel literally outside the airport door - bus into City run frequently - return trip only costing £4 return. Staff friendly, hotel spotless. One of the nicest hotels we have stayed in.Genuine Hotels.com guest review
"No better Airport Hotel"
Perfect. Great location with parking. Ideal for early starts. (I had a 4:00 am start). One night complimentary parking for each night's stay but additional nights are competitively priced. Hotel is literally 2 minutes walk from terminal. Arrived at 21:45 the night before and managed to get dinner (simple but adequate). I would try to get flights out […] of here just for the convenience of the hotel. From what I can see, no other hotel on the airport complex is as close or as convenient. Service was efficient and equivalent to that of much bigger, higher class, hotels....... Read moreGenuine Hotels.com guest review
Perfect for early flights from Liverpool AirportGenuine Hotels.com guest review
Staff really professional and friendly and helpful. Enjoyed my stay would use this hotel again.Genuine Hotels.com guest review
We chose this hotel above the nearby Premier Inn, because of its location, and because it would be a much nicer hotel to start our holiday from. We should have gone to the Premier, and saved £30. The room was very disappointing,no better than the Premier Inn. The dining facilities were abysmal, we ended up eating at a cafe in the airport. Although the […] breakfast provided from 4am, was reasonable. I knew when I booked, that I was paying £30 more than the local rivals. I expected for that money,more than just a location that was 400 meters or so closer to the airport. But that's all I got. I would not use this hotel again. Read moreGenuine Hotels.com guest review
"Great views of Liverpool"
The hotel is in the airport - opposite the terminal building but surprisingly quiet and has amazing views over the Mersey and city. The room was great (had to get the sheet changed as there were marks on it but the staff dealt with this very quickly and professionally) - clean, bright and spacious and the lobby area was really nice. Would definitely […] go back. Read moreGenuine Expedia guest review
"Very nice hotel, excellent service"
would do it againGenuine Hotels.com guest review
"ever so handy, comfy and clean"
Great Location for onward flights and very clean and comfy.Genuine Hotels.com guest review
Very clean and tidyGenuine Hotels.com guest review
"Convenient located hotel"
Ample parking, easy to find hotel within easy reach access of most locationsGenuine Expedia guest review
Ideal location for Liverpool airport, especially when you have an early morning flight, as it is just across the road. Continental breakfast served from a very early time so you can have breakfast before leaving for the flight. Our room was on the seventh floor giving great views over the airport and the surrounding area and it was a good size and very […] comfortable with a great shower in the bathroom. We turned the air conditioner off which was a mistake as it got very hot! Will definitely use the hotel again when we need to fly out of L'pool at some unearthly hour! Read moreGenuine Hotels.com guest review
"Great all round hotel"
Stayed here after returning from a holiday in Malta at midnight. A lovely warm and friendly welcome on a cold and windy night. Clean comfortable bed and good size bathroom. Good sound insulation and great blackout blinds. A great nights sleep followed by a great breakfast. Certainly ticked all the boxes thank you.Genuine Hotels.com guest review
"Let down by beds and minor niggles"
Great location, right opposite terminal. Great big room with fantastic views over Mersey. Unfortunately, although the room had been refurbished and the bathroom was very good, the mattresses were old and lumpy. Hilton should have changed these. The TV picture was poor and the Duty Manager was unable to adjust this. He offered a change of room, but by […] then we were settled in. The air conditioning / heating was faulty and because we were there on a Sunday could not be rectified. Subsequently the Management offered their apologies and have agreed to put matters right. I find this a positive response. The lounge areas and eating areas are comfortable and spacious. We did not eat there so cannot comment on the food. Read moreGenuine Hotels.com guest review
Directly across the road from the airport, this hotel is perfect when flying in/ out of Liverpool. Reception staff were friendly and helpful, even though we didn't arrive until 11.30pm on Friday night. Room clean, modern and containing everything you need and the best bit was the complementary buffet breakfast-plenty to choose from and piping hot too. […] We will be back-recommended. Read moreGenuine Hotels.com guest review
Stayed here at the weekend, arrived early and receptionists arranged for us to check in at 11am, instead of 3pm. Rooms very clean. Good choice for breakfast. Would recommend a stay.Genuine Hotels.com guest review
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