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  • Hotel Europa
  • All hotels in San Jose, Costa Rica
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1 room,  2 adults 
Adults Children
Room 1:

Hotel Europa - San Jose

9.93642, -84.07807
3 stars
Central Street 3rd and 5th Ave, San Jose, 4258-1000 Costa Rica ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $51 $33
available on 05/20/13
Price Match Guarantee
3.5 305 5

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    Hotel Europa
    View Hotel Europa on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Hotel Europa

    • Gold Museum (Museo de Oro) Hotels - San Jose 340 yards
    • Morazan Park Hotels - San Jose 350 yards
    • Plaza de la Cultura Hotels - San Jose 370 yards
    • National Theater (Teatro Nacional) Hotels - San Jose 420 yards
    • Central Park Hotels - San Jose 430 yards
    • All landmarks in San Jose

    Nearest hotels to Hotel Europa

    • Hostel Pangea
      2.0 stars
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    • Hotel Santo Tomas
      3.0 stars
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    • Holiday Inn San Jose-Aurola
      3.5 stars
      260 yards from Hotel Europa - San Jose
    • Grand Hotel Costa Rica, an Ascend Hotel Collection Member
      3.0 stars
      320 yards from Hotel Europa - San Jose
    • Hotel Inca Real
      3.0 stars
      320 yards from Hotel Europa - San Jose

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    • Holiday Inn Express San Jose Costa Rica Airport
      3.0 stars
      4.5 from 225 guest ratings
      "Airport location" Reviewed by a Hotels.com guest on Feb 26, 2013

      Room was very comfortable and the breakfast was very good. Lots of fresh fruit and choices of hot or cold items. The only reason I stayed here was because of the proximity to the airport and the free shuttle. But I enjoyed my one night there very much.

    • Aloft San Jose Hotel, Costa Rica
      3.0 stars
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      Reviewed by a Hotels.com guest on Feb 24, 2013

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    • Barceló Palma Real
      3.5 stars
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      "Good San Jose option" Reviewed by a Hotels.com guest on Feb 23, 2013

      For a reasonable price I think Palma Real wasn't a bad option especially with all that was included for the price. There was a free airport transfer via another company but which was arranged through the hotel. I had a few minutes on the phone when I got there with reception before someone could give me details about the transfer.... never the less it was sorted out in the end. Check-in process was smooth and very helpful with all the necessary info on breakfast and free wifi. Very spacious room on the second floor. I did have a request for a king bed and despite that, both times we checked in there we got rooms with 2 separate double beds. The hotel itself and rooms all seemed modern and very updated ... Major plus in my books !! Buffet breakfast was good with adequate choices and seating areas.... hours run the typical 6 - 10 AM. A short walk from the hotel you also have a few other fast food options (Subway, Burger King etc). The park and stadium are also within a short 5 minute walk along with the bus stop that would take you directly into San Jose in less than 15 minutes for less than $1 One last thing that was very good and helpful.... we went to another part of Costa Rica for a few days, so rather than lugging around our large checked luggage, they were able to store it at the hotel until we came back. That was a real time & money saver !!

    • Courtyard San Jose Airport Alajuela
      3.0 stars
      4.5 from 73 guest ratings
      "Great Hotel, Convenient to the Airport" Reviewed by a Hotels.com guest on Feb 23, 2013

      Our room was large and filled with all the amenities one expects at a decent business class hotel in the US. The surrounding neighborhood is nonexistent but you're probably just staying there for one night at the beginning and/or end of your Costa Rican sojourn, so who needs a neighborhood? The staff were well informed and friendly. One tip for those renting a car: the car rental locations are just over a mile away near the Denny's and Holiday Inn Express. Had we known this in advance, we might have stayed over there so as to ease the hassle of picking up/dropping off the car. For $5.00, though, the hotel van took us over at the start of our trip. We stayed at the Courtyard at the end of the trip as well. That time we just walked back to the hotel after dropping off the car. Not a lovely walk but an intersting walk.

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    Overview of Hotel Europa - San Jose

    Location.
    Situated in the heart of San Jose, Hotel Europa is within walking distance of Gold Museum, National Theater, and Jade Museum. Also nearby are National Center of Art and Culture and Parque Nacional.

    Hotel Features.
    This eco-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. Guests are offered a complimentary breakfast and manager's reception on select days. Wireless Internet access is complimentary in public areas. This 3-star hotel features business amenities including small meeting rooms, a technology helpdesk, and secretarial services. The staff can provide concierge services, tour/ticket assistance, and event catering. Additional amenities at this Victorian hotel include a casino, an outdoor pool, and a nightclub. Guest parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). The property has designated areas for smoking.

    Guestrooms.
    Rooms feature balconies with city views. The 70 air-conditioned guestrooms at Hotel Europa include private pools and safes. Beds have Tempur-Pedic mattresses, signature bedding, triple sheeting, and down comforters. Rooms have dial-up Internet access (surcharge). Rooms are equipped with high-definition televisions with cable channels and free movie channels. All accommodations provide desks and direct-dial phones. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and complimentary toiletries. In addition, amenities available on request include refrigerators, in-room massages, and hypo-allergenic bedding. Turndown service is offered nightly and housekeeping is available daily.

    Image of Hotel Europa, San Jose
    3.5 out of 5 Good (305 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Excellent location if you want to be in downtown SJ. Which you may not want to be, so research that before staying. The hotel was an EXCELLENT value.... Included a cooked to order breakfast. AC worked, toilet worked, hot water, clean linens: for the price that's all I had hoped for but was pleasently surpised by the spaciousness of the room, the WIFI which worked well in my room, attached restaurant, casino, and bar. Friendly staff. Pool was a little odd, there were no seats, perhaps you had to request them? Was not heated either. there was a fridge in the room which either didn't work or wasn't plugged in, didn't need it so was never sure. Full cable selection, over 100 chanels. Mattress was hard (which I love), furniture was very outdated and some of the handles were broken. If you just need a base of operations in SJ, you couldn't beat this value. Not a resort if that's what you're looking for. Reviewed by a Hotels.com guest on Apr 30, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $33
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    King

    Triple

    Cuadruple

    Standard

    Double

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Resort fee charged at hotel/condo
    • Caters to families
    • Caters to groups
    • Check-in time starts at: 2 PM
    • Check-out time is: Noon
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Cash Deposit Required
    • No cribs (infant beds) available
    • Minimum check-in age is: 18

    • This property caters to families.

    Amenities

    • General
    • Bar/lounge
    • Casino
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Elevator/lift attendant
    • Number of buildings/towers - 1
    • Restaurant
    • Suitable for children
    • Swimming pool - outdoor
    • See more facilities
      • Ballroom(s)
      • Complimentary reception
      • Free guest parking during stay
      • Free Wi-Fi
      • Number of floors - 4
      • Number of meeting/conference rooms - 3
      • On-site medical assistance available
      • Total number of rooms - 70
      • Tours/ticket assistance
      • Year Built 1911
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • In-room massage available
    • In-room safe
    • Makeup/shaving mirror
    • Shower/tub combination
    • Welcome amenities
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Balcony
      • Cable TV service
      • City view
      • Climate control
      • Daily housekeeping
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • Down blanket
      • Down comforter
      • ESPN
      • Extra towels/bedding
      • Free movie channels
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • Private bathroom
      • Private pool
      • Refrigerator (on request)
      • Separate sitting area
      • Signature bedding
      • Tempur-Pedic mattress
      • Turndown service
      • Wake-up calls
    • Services
    • Free parking
    • Medical assistance available
    • Multilingual staff
    • Nightclub
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Secure parking
    • Security guard
    • Self parking
    • View more services
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Floor butler
      • Free breakfast
      • Laundry facilities
    • Business & Event
    • Banquet facilities
    • Business services
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Secretarial services
    • Technology helpdesk
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.
    Hotel Europa has a restaurant serving breakfast, lunch, dinner, and brunch.
    Room service (during limited hours) is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bungee jumping nearby
    • Ecotours nearby
    • Rafting nearby
    • Rowing or canoeing nearby
    • Skydiving nearby
    • Swimming on site

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • In-room safe fee: CRC 1750 per night
    • Resort fee: 13 percent of room rate

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Breakfast
    • Pool access
    • Internet access (may be limited)
    • Faxes
    • Concierge/valet service
    • Self parking
    • Welcome amenities
    • Housekeeping/cleaning fees/gratuities
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: CRC 10000 per night (maximum CRC 30000 per stay)
    • Pet deposit: CRC 15000 per stay
    • Late check-out fee: CRC 11800

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Jose, Costa Rica
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    9.93642, -84.07807
    Hotel coordinates:

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    A short guide to San Jose

    Situated in the heart of the Central Valley, San Jose is Costa Rica’s capital city and home to one-third of the country’s inhabitants. Although much of the city’s architecture has given way to urban sprawl, there are still many attractions to see, including the world-famous Jade Museum and the National Theater. San Jose also has a bustling central market, and numerous nightclubs and casinos.

    see all hotels in San Jose

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gold Museum (Museo de Oro) - 300 yards
    • Morazan Park - 400 yards
    • Plaza de la Cultura - 400 yards
    • National Theater (Teatro Nacional) - 400 yards
    • Central Park - 400 yards
    • San Jose Parque Central - 500 yards
    • Downtown San Jose - 500 yards
    • San Jose Cathedral - 500 yards
    • Mercado Central - 500 yards
    • Jade Museum (Museo de Jade) - 500 yards

    3.0+ mi

    • San Jose Tobias Bolaños Intl. Airport (SYQ) - 4.4 miles
    • San Jose Juan Santamaria Intl. Airport (SJO) - 9.6 miles
    • Quepos Airport (XQP) - 35 miles
    All hotels in San Jose, Costa Rica
    Reviews
    • All (305)
    • Business (35)
    • Romance (19)
    • Family (26)
    • Friends (40)
    • Other (185)
    3.5 / 5
    Good

    Score breakdown (from 305 reviews)

    • 5.0
      (49)
    • 4.0
      (124)
    • 3.0
      (74)
    • 2.0
      (39)
    • 1.0
      (19)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.8
    • Comfort
      3.5
    • Condition
      3.1

    Reviews: Overall

    • <Previous
    • Page 1 of 7
    • Next>
    Hotel Europa - San Jose
    3.0 / 5
    Good
    "You get what you pay for."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel is in a good location, however it's very dated. The bathrooms did not work properly, the a/c was a joke and the beds felt like they had a board under the mattress. I guess the saying is correct when they say "you get what you pay for". That is a reality in this case.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2013
    Robert
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "excellent value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Excellent location if you want to be in downtown SJ. Which you may not want to be, so research that before staying. The hotel was an EXCELLENT value. Included a cooked to order breakfast. AC worked, toilet worked, hot water, clean linens: for the price that's all I had hoped for but was pleasently surpised by the spaciousness of the room, the WIFI which […] worked well in my room, attached restaurant, casino, and bar. Friendly staff. Pool was a little odd, there were no seats, perhaps you had to request them? Was not heated either. there was a fridge in the room which either didn't work or wasn't plugged in, didn't need it so was never sure. Full cable selection, over 100 chanels. Mattress was hard (which I love), furniture was very outdated and some of the handles were broken. If you just need a base of operations in SJ, you couldn't beat this value. Not a resort if that's what you're looking for. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Basic place to stay in San Jose"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Good place to say for the money. It's an older hotel, but they keep it clean. Did not use the outdoor pool, too many leaves the day I tried. I was happy the A/C unit in my room worked well (I like it cold). Online I booked a king bed room for myself but upon arrival I was notified there were no more kings available, instead they gave me a room with […] three single beds. The only thing that I would change would be the mattress... very hard. If you are a light sleeper try to get a room away from the street, the car horns are honking 24/7. To get the key to the room safe they charge $3 per day. The staff was friendly and helpful. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    David P
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "very good location, close to everything."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very satisfied, my place to stay in San Jose.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    A Traveller
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 22, 2013
    A Traveller
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "walking distance to downtown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I have stayed here several times and enjoy staying here as it is away from the noise of downtown. It gets quieter at night and you get a full breakfast with your stay so that's a plus. This time I reserved a room with a king sized bed but was given one with two full sized beds. As in all of Costa Rica if there is anything you need for your stay they […] will aquire it for you willingly. Casino on site, small but adequate for the casual gambler. There is a small bar in casino and a full sized bar in the hotel. There are seating areas in all the floors with comfortable sofa chairs and loveseats. Those areas are spacious and relaxingly quiet. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Ricardo
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    you have the hotel rated 3 1/2...when in reality it should be a ""2""...the carpet is old and dirty and needs to be replaced...the service was okay...the only draw that the hotel had was the special price that ygou offered when I booked...which was 1/2 price...other than that the hotel was a ""2"".....
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    GENO
    US

    Hotel Europa - San Jose
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Mark
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    Brian
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "convenient, adequate and very good value"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very satisfied, except that the pool, which I enjoyed on a previous visit, was being worked on, and not available. Location is excellent, staff pleasant and helpful, breakfast decent. Relatively quiet, particularly since I asked to be switched into a non-streetside room, which was accomplished without any fuss. Oh, and Wi-Fi was consistently functional. […] I'd stay there again if I was traveling by myself. Read more
    Genuine Hotels.com guest review
    7 night business trip in Feb 2013
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We thought this hotel & the included breakfast were excellent value.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Alice
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Cool"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice staff, very helpful, breakfast not the best, great location, lot of beggars around the neighborhood...
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    King
    US

    Hotel Europa - San Jose
    2.0 / 5
    Fair
    "Good location"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Good location for tromping around, got pretty much what we expected for the price, a bed and a shower. Would stay again. Rooms were pretty clean and mostly bug free.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Scott
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "place close to downtown"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    hotel was within walking distance of teatro nacional, gold museum, parque central and all public transportation. I would stay there again. Breakfast was great bonus to start your day. Casino on site and best of all no smoking allowed in buildings anymore. Not sure if parking was available onsite.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    ricardo
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great value for the price. Have stayed at other hotels in the area and was very satisfied with the price and location.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hotel Europa - San Jose
    2.0 / 5
    Fair
    "Fair Hotel/Decent Price-Far From Great"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The Hotel elevator was not working and our room was on the top (3rd) floor-Service was fair. Free Breakfast was the best experance the hotel offered. The Pool was not cleaned, the room was fair, but the bathroom could use remodeling. Location was in the middle of San Jose with all the noise and peddlers. The Hotel staff tries to be helpful with a hands […] off approch. Will not go out of there way. Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    Paul T
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "good value"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Very convenient for downtown San Jose. Super friendly staff but very tired decor. If you don't mind the decor it's very good value for money at hotel.com prices, especially with a very good breakfast included & free parking and internet. Our evening meal was very disappointing however.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Cristina
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    """"" GREAT HOTEL """""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I ENJOYED IT TREMENDOUSLY AND WOULD HIGHLY RECOMMEND TO ANY AND ALL MY FRIENDS AND/OR ACQUAINTENCES......................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Genuine Hotels.com guest review
    19 night trip in Jan 2013
    J.D. URIAS
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Inexpensive hotel in downtown. Nice breakfast"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Good location in the heart of downtown. Inexpensive with a nice, hearty breakfast included. Walking to most attractions, Parking was convenient and included. Casino for gamblers.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Raj
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "Very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice. Parking was free. King size room was very big.
    Genuine Expedia guest review
    Other trip
    Jan 26, 2013
    A Traveller
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Catastrophe in San Jose"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Front desk staff female was rude. Not at all helpful since we were in a foreign country.
    Genuine Expedia guest review
    Other trip
    Jan 23, 2013
    CB
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "this hotel needs some maintenance"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel has been neglected. The elevator was broken when I arrived, nobody came to fix it during the 8 days I was there. Bathroom in my room clearly needed some updating. The room was poorly lit. the quality of food from restaurant wasn't that good.
    Genuine Hotels.com guest review
    8 night business trip in Jan 2013
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "Very good hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very clean hotel, the breakfast was delicious, the location is excellent, eventhough is in San Jose downtown the rooms have special glass that avoid the external noise. An excellent option.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Good for the price"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I stayed in this hotel several times and I have found out the a lot of times the A/C’s and the light fixtures do not work properly.
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    Nabil
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Great breakfast, good service, free internet in lobby. Asked for inside room, minimal noise,
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Richard P
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Very Nice with a 2 star price."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    An Icon of it's era, in bussiness since early 1900's the Europa has a classy look and it feels just right, the staff was very polite and always willing to help. The cons are , noise from the traffic outside and from the events in the inside ballroom 3 stars is what it deserves, nothing less nothing more, they do offer a safe in each room and they do […] the cleaning in your room every day. The casino does not offer any tables it only has slot machines, one thing that was good about it was the hot breakfast each day the food is high quality and balanced, the bar was also very nice. Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    10 night business trip in Dec 2012
    Snow
    US

    Hotel Europa - San Jose
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Great location,poor maintenance and cleaniless,no hot water in the shower. I will never come back.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Hector
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "Very nice, good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed for four nights at Hotel Europa in december 2012. For the cheap price we payed, it was well worth it. The included breakfast is delicious, the hotel is right in the center of downtown San Jose and the staff is friendly and helpful. The hotel includes a restaurant, bar and casino. There are many small restaurants and cafeteria near the hotel where […] you can eat lunch and dinner for real cheap, and there is a bank with ATMs on the other side of the street to withdraw money in colones from your account. Taxi fare from the airport was ~25$. They also have free internet in all the rooms and it is a very good one, around 2mbps download. Request a room on the third floor if you can, as the bar can be a little loud at night. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Nov 2012
    Joseph
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Great location and helpful."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Like the Hotel and Eric (front desk) was very helpful. This is a terrific hotel for the money. It is an older hotel and the only thing I would fix is the tolet was running all night. I would just shut off the water. Door men also were very helpful.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    James
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Would stay again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I would stay again. The internnet in your room is no good. The lobby internet work fine.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    Les
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Hotel for the Go See-er"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    My friend and I stayed here for three nights before heading to the beach. We arrived late, but were able to check in. The room was clean and simple. The only problem I had was getting ice, which involves going to the bar (if open) to get some. But the free breakfast in the morning was tasty and a plus. But the best thing was the location. Many of the […] nicer hotels were on the outskirts of town requiring a taxi, but Europa was in downtown San Jose and within minutes you are within walking distance of everything. I would recommend this hotel to anyone looking to see San Jose and the nearby attractions (Volcan Poas) is beautiful. Plus one of the bus terminals is within blocks. Read more
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    Faith
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Great Hotel to kick off a vacation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Check in was fast and easy. The staff was helpful and nice. The room I reserved with Expedia was not avalible so I had to settle for two single beds instead of a double, The safe in the room did not have a key avalible. The single bed was very comfortable and I was happy with it, had I been staying more than 2 nights I would have changed rooms for one […] with a locking safe even though the room was cleaned and all was safe. The staff more than made up for the shortfalls. Saw no sign of bugs and the room was cleaned every day pleanty of towels and soap and hot water closets and hangers a plenty. The tv worked well night lamp by the bed and the phone worked too Breakfast was substantual and good with coffee eggs cooked to order pinto (blackbeans and rice) cheese taco fruit and more, The hotel is located near the center of the city only 4 blocks from Central avenue where there is shopping and resturants, bars. Also close to central park, The national theater and the gold musem. I felt safe as their were a pair of police at almost every block. Read more
    Genuine Expedia guest review
    Other trip
    Nov 29, 2012
    JP
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "Definately ok for the money"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Everybody was very nice..... average hotel at best.... My bed was hard .... never slept well..... ... was on dental tour.... it worked!!!
    Genuine Hotels.com guest review
    7 night business trip in Nov 2012
    DAL
    US

    Hotel Europa - San Jose
    1.0 / 5
    Poor
    "Not what it seems in pictures."

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    The room carpet smells very bad, the AC unit in the room was defective and there was not any other room available. I was in that hotel for one night only as the beginning of my vacation in Costa Rica, trying to rest a little bit after a very long, delayed and tired trip from New Jersey during the Storm Sandy. Early in the morning they turned a Central […] AC unit and the noise was terrible, I couldnt sleep more than 8 o' clock am. Wi Fi was inconsistent. Read more
    Genuine Expedia guest review
    Other trip
    Nov 21, 2012
    Edd
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "We keep returning"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    My wife likes this hotel because it is clean, close to the central attractions and we can walk to most destinations. I like it because it is a good value as well. After trying several other hotels in the area, we keep returning to the Europa.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Carlos
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Good accomodations with great buffet"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The check in was fast, easy and professional. The room was clean with good internet access and good television. The refrigerator was old but worked fine. The shower was good with good water presssure. The breakfast buffet was great. I liked how it opened at 6 am for busy travellors. The omlettes were made to order and the quality of the food was excellent. […] The location is great for exploring downtown San Jose. Read more
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    RR
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "NICE CLEAN HOTEL"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    WE ENJOY IT VERY MUCH FOOD WAS EXCELLENT. CLIMATE TOO.
    Genuine Hotels.com guest review
    7 night trip in Oct 2012
    A Traveller
    US

    Hotel Europa - San Jose
    1.0 / 5
    Poor
    "do not stay in this hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    poor attention, did not meet the parking service, I should call the police, the area is dangerous, do not recommend this hotel, I was never seen by the manager, I thought of putting a legal claim, do not stay in this hotel
    Genuine Expedia guest review
    Other trip
    Nov 4, 2012
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everyday rained couldnt see places wanted to see ,most time spent walkingh,eating ,parks and littlebit shopping,stayed at the hotel for 13 nights.felt boring and waste of money as well as time. i think timming was chosen wrong rainy season but might go back in december.dont know yet.
    Genuine Hotels.com guest review
    10 night trip in Oct 2012
    mohan
    US

    Hotel Europa - San Jose
    1.0 / 5
    Poor
    "sucks"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Dirty
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    vitali
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "The little hotel that grows on you"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Initially I thought this would be a rundown old hotel, but was pleasantly surprised by how busy the place is. It has a nice restaurant which serves a delicious buffet breakfast, which comes with your room, and also serves a great lunch as well. There's a nice bar bistro as well, and gets quite busy and seems popular with the locals. This place began […] to grow on me, and actually hated to have to leave for home. Not to mention the fantastic rate I got! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    A Traveller
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding
    "Excellent Hotel with a Pool"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    For the value, this could very easily be the best hotel in downtown San Jose. It's been open for over 100 years and the customer service is very good. The rooms are clean and comfortable. There is a restaurant with good food, a bar and also a pool if you want to relax for a little while during the day. The area can get a little bit noisy during the […] day but that's how San Jose is. It's a city with busses, taxis, and cars riding along the streets all day long. The staff is very courteous and the hotel is kept very clean throughout the day. There is a casino attached to the hotel. A huge benefit of this hotel is that they provide a free buffet breakfast which is very excellent. They cooked eggs every day along with a few other hot items to choose from. In addition, they served fruit cups, cereal, toast with butter and jelly, orange juice, coffee and water. This could easily be a 7 dollar breakfast, which you are getting for free. Rooms are cleaned every single day and they do a very nice job. If you are looking for a hotel with good amenities for a very good value, this is the place to stay. The location is also only a few blocks from central avenue where all the shops and restaurants are. If you are looking for a hotel with nice clean rooms, a friendly, courteous staff, good food, a pool, free buffet breakfast in a central location, then definitely stay at this hotel. I give them my highest recommendation. Read more
    Genuine Expedia guest review
    Other trip
    Oct 5, 2012
    Mark
    US

    Hotel Europa - San Jose
    4.0 / 5
    Excellent
    "Fair hotel"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    It was good. Something what I didn`t understand was why they knock the door early in the morning. The answer was always "excuse me".
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    Hugo
    US

    Hotel Europa - San Jose
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent
    Genuine Hotels.com guest review
    10 night trip in Aug 2012
    A Traveller
    US

    Hotel Europa - San Jose
    3.0 / 5
    Good
    "convenient location"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    staff is very helpful, polite and friendly. the whole building is in need of remodel, it was comfortable and convenient and right in the middle of downtown which made it easy to walk all over the place. tours are available through them and the staff is very helpful in booking them. it was a pleasant stay overall.
    Genuine Hotels.com guest review
    9 night family trip in Aug 2012
    carmen
    US
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