Hilton Garden Inn New Delhi/Saket - New Delhi

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Genuine Hotels.com guest review

We stayed there for six nights in two rooms, one for me and my wife and another for my daughter and her boyfriend.The staff was excellent and the service was great. It was convenient to shop in the area area as the hotel was near two major upper class malls. THE ONLY SUGGESTION FOR THE HOTEL WOULD BE THAT THE BATHROOMS SHOULD HAVE A BAR TO HOLD ON TO […] AND A MAT IN THE SHOWER AREA SO PEOPLE DO NOT SLIP AND FALL. We will definitely stay there again. Read more

Genuine Hotels.com guest review

The hotel itself was great. The room was clean, service was exceptional and the staff was very helpful. There are three malls under and right next to the hotel that make it very easy to do any shopping you need to while in Delhi. The only problem I had was that Saket was far from everywhere I needed to be in Delhi, which was my own doing. It took about […] 45-1hr to get to the airport from this hotel, 45 mins to Cannought Place, 1hr to Noida. Read more

Genuine Hotels.com guest review

Nice hotel, very friendly helpful staff, breakfast buffet was excellent. Access to shopping mall and movie theaters without leaving building. If your looking for a hotel that you can walk around the neighborhood and explore I'm not sure this hotel would be for you, however transportation to tourist site is easy to arrange an inexpensive.

Genuine Hotels.com guest review

Hotel is very well maintained and staff was quite friendly and helpful. Free wifi in room was nice. The location next to Select city walk and DLF Place mall cannot be beat in terms of convenience for picking up various things. The only aspect of the hotel that I felt needed improvement were the slow elevators. But otherwise, worth every penny.

Genuine Hotels.com guest review

Good and courteous service on arrival and while staying there. Enjoy your stay there :)

Genuine Expedia guest review

Comfortable, great service.

Genuine Hotels.com guest review

Great hotel and good location. Actually it's the best hotel i've stayed at in Delhi. Recommended.

Genuine Expedia guest review

This was one of the nicest hotels I've ever stayed in, US and Europe included. Every one of the staff was super friendly and helpful. The restaurant (particularly breakfast buffet) is great - fruits, yogurt, juice, breads table (muffins, donuts, banana bread, etc.), cereals, hot items (bacon, sausage, eggs, potatoes, porridge, Indian foods) and a chef […] who will make you fresh omeletes, pancakes, waffles. The hotel is connected to a big mall with children's play area, food court, movie theater, grocery store, so you don't have to go outside in the heat and humidity to "go out". The bed is so soft and comfortable. I never heard any noise from adjacent rooms or hallway. The bathroom is clean/modern/well designed. There was no bathtub, only a shower, if that matters. There was complimentary bottled water in the room and lobby (good for international travellers avoiding tap water). The desk had different kinds of electrical outlets, so I could plug in my US laptop without needing an adaptor. Everything about this hotel exceeded my expectations. Read more

Genuine Expedia guest review

Not very Hilton standard at all. Good service but the features, hardware and overall standards are low.

Genuine Expedia guest review

Very good service. Well located. Good restaurant, variety of dishes.

Genuine Expedia guest review

Extremely helpful and courteous staff and service. Excellent food and service at the restaurant.

Genuine Expedia guest review

Our stay was wonderful! The staff are friendly, courteous and go out of their way to be of help. The hotel is connected to malls--easy shopping. The rooms are very clean, and room service is available 24 hours. The hotel is about 45 minutes from the airport, and I would stay there again.

Genuine Hotels.com guest review

Very comfortable and homely , that says it all.Vineet from housekeeping was very courteous and polite and did a great job in cleaning my room.Vivek from india grill exceled in customer service. He was very professional and at the same time very friendly and accomodated all our requests. Outstanding service.

Genuine Hotels.com guest review

Amazing breakfast, and super comfort room. The shower was the top

Genuine Expedia guest review

I normally do not write negative reviews but after staying at this Hilton I must warn everyone. The rooms are not up to western standards but you will pay full western prices. First, the cleaning staff would not vacuum the room, even after asking for 2 days in a row. Next, forget about using the pool because it is dirty with green slime on the walls […] from not being cleaned. The most horrible thing about the pool is that it is filled with bird feces and feathers. We went to the pool 3 days in a row and it was never cleaned. After informing the pool attended (that I caught sleeping the the gym), he told us that other customers also complained and that they are aware of the problem and would fix it. After 2 more days of still being infected with bird droppings, we wrote a complaint email to Hilton headquarters. Only after writing this complaint did the manager begin to speak with us. We told him there was no chlorine in the pool. He told us there was chlorine, but that the sun kills the chlorine which is obviously a lie. If that was true, then every pool in the world that is exposed to the sun would also smell untreated. Other guess that were there with us also refused to enter the water. Last, after speaking with the manager, we ordered room service that night and both of us got food poisoning even though we ordered different meals. We only ate at Hilton that day so it came from them. We had to leave in the middle of our stay and transfer to another hotel. They lie. AVOID! Read more

Genuine Expedia guest review

Great hotel, friendly and efficient staff! Great location if you don't need to do much sightseeing.

Genuine Expedia guest review

Hotel staff courteous and efficient. I got a lot of support before and right after my surgery. The food was fantastic and rooms clean and comfortable . I will definitely stay here next time I come to Delhi and highly recommend this hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great location, staff friendly and professional, excellent restaurant.

Genuine Expedia guest review

This is a real jewel of cleanliness and comfort in New Delhi / Saket with huge shopping mall next door. And the price is very reasonable.

Genuine Expedia guest review

I already visit delhi 4 times and stay many days over there. No doubt this hotel is the best option of the city for the foreign visitors. Great staff, great rooms and good price if you book early. But the most important point is the location. The hotel is inside of a shopping mall that have everything you need. I totally recommend this place.

Genuine Hotels.com guest review

This is one of the several new hotels of various international brands that have come up in New Delhi over the last couple of years. It is overall a nice hotel, rooms are specious and clean, staff is helpful, and the restaurant is nice. A couple of downsides: the location is an issue. It is in the middle of a shopping mall complex surrounded by not-so-nice […] (and chaotic) neighborhoods. It is also nowhere near the main tourist attractions of Delhi. So, it is a better fit for business travelers than for the leisure travel. Second, I was surprised to face a few basic service issues that I do not expect in a 4-star hotel, e.g., I requested for a non-smoking room but they gave me a smoking one as, apparently, they did not have any non-smoking room available when I arrived, room thermostat does not work, etc. However, the staff was really helpful and tried to resolve the issues at their earliest. Overall, I had a good experience and do recommend this hotel to others. Read more

Genuine Hotels.com guest review

It was great having the mall downstairs, nice shops and coffee shops. Staff were very helpful, and allowed us to keep our room until 6:00PM on the day of checkout because of our late flight. It was greatly appreciated.

Genuine Hotels.com guest review

I stayed here and had a very nice stay. This hotel is relatively new and connected to a large shopping complex, so there is plenty to eat and go shopping nearby. It is also relatively convenient to the airport. I have stayed in my share of four and five star hotels in Delhi and they generally are overpriced and the surrounding neighborhoods are not […] always great, but this place is upscale and the staff is especially friendly and helpful. One hiccup was that they tried to charge me for a 10 minute India toll free call although their policy said such calls were free under 60 minutes. But once I pointed out these facts they took care of everything promptly. I would also say that there is no need to eat at the pricy hotel restaurant since there are a number of branches of famous restaurants in the shopping and food complex adjacent to the hotel. Hghly recommended! Read more

Genuine Hotels.com guest review

Our stay in the hotel was very enjoyable. Room service was very good, and the hotel is clean. The breakfast buffet is a treat, and should be included in the stay. I recommend this hotel to others visiting New Delhi.

Genuine Hotels.com guest review

Location is excellent. Next to 3 shopping malls. Large and upscale. Easy to get food. Local things such as handicrafts and sarees are expensive in those malls though. Room is good. A bit small. Not luxurious but very good. Best bed among other hotels in India. You can adjust the firmness of the bed. Did not really use the swimming pools or other facilities. Service […] is ok. Polite and warm. Breakfast is great. Quality food and good varieties. Would definitely recommend it to others. A bit pricey for a solid 4 star hotel though in India. Oh yeah, the bathroom is the only one in India (of all the 5 star hotels I stayed) with a washing pipe next to the WC. Handy for those who needs water to wash after they do their business in the toilet. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our first hotel selected in New Delhi did not meet our expectations. Contacted Expedia and selected Hilton Garden Inn and were 110% please with everthing from the hotel.... Hilton Rock.....

Genuine Expedia guest review

My wife and I stayed at the Hilton Garden Inn, Saket, Delhi for 4 nights and 5 days. We were immediately impressed with the quality of service, friendliness of the staff, cleanliness of the room and overall positive experience at this hotel. We were surrounded by smiling, positive waitstaff every morning during the breakfast buffet who were eager to […] help us find what we were looking for. The Indian food which we had for lunch and dinner on several occasions was delicious and by far the finest Indian food we have ever had in our worldly travels. We also enjoyed the pool on the roof which was clean and well-maintained (the pigeons are kept at bay by the cleaning staff). The cleaning staff consistently brought us extra water, soap, and towels whenever we asked and were courteous and prompt. For our trip to the airport, the hotel ordered a complimentary taxi for us - the driver was professional and car was comfortable. I would highly recommend this hotel to anyone looking to visit Delhi and look forward to returning to this hotel when business and/or leisure bring me back to Delhi. I have stayed at Hilton hotels around the world and found this to be one of the best for its value and quality. Many US Hilton hotels could learn a lot from the quality of service at this hotel. Read more

Genuine Hotels.com guest review

Very western in terms of the rooms, the hotel amentiies and the location (attached to 3 large modern shopping malls). However, if you need a very clean & modern, cool, and calm place to recharge after site seeing in old Delhi or catching a flight home - this is the place for you. We were 100% pleased with our stay and found a few nights break from the […] more local "India" experiences was just what we need to recharge. Read more

Genuine Hotels.com guest review

This is a wonderfully run hotel. It is beautifully located between major shopping centers which have an abundance of restaurants and food courts. The rooms are spacious and well maintained. The breakfast buffet has a large number of options and a waitstaff that is anxious to bring you additional items. In the midst of a city that can be a bit chaotic, […] this is an oasis of calm. Read more

Genuine Expedia guest review

Great hotel.. Well located. Courteous staff. Great restaurant but try and get breakfast to be included in room rate. Free wi-fi is very welcome. The hotel has many malls close by and a multiplex. The metro station is also close...All in all a great place for both business as well as family visits

Genuine Hotels.com guest review

The customer service of the staff at the hotel was impeccable. They did everthing in their power to make our stay enjoyable. They took care of us as if we were royalty. We would definitely recommend this hotel to everyone.

Genuine Hotels.com guest review

No maintance..

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hilton is a misnomer for this property, however, the pros are friendly staff, great location, clean rooms. The cons are Inability of housekeeping and security staff to communicate effectively in English, the Tariffs are rather steep for a 4 star property, dated wood work and furniture in the rooms. I would not compare this property with many of 4/5 […] star properties I have stayed across India and rest of Asia. I can recommend this hotel to travellers who are just looking for shopping in the malls and entertainment. Read more

Genuine Hotels.com guest review

Pro: location ( in the heart of saket ) con: no minibar in the room... Afterwards told about the pantry in the lobby... Loud color in the bedroom...small bathroom... Others in the locality are better

Genuine Hotels.com guest review

My husband was working for much of the time so it was an ideal base for me and our three young sons, our room was three doors away from the roof top swimming pool, it was hardly used by others being their 'winter' time but perfect for us from Wales, so the boys swam a lot of the time. There is direct access from the hotel to the mall which was very […] easy for me with young children. The staff were very very friendly to the point where the littlest boy cried as we left, lots of new friends. The hotel have cars with drivers who were wonderful, they knew where to take us to find all sorts of things and were knowledgeable which is always nice rather than relying on guide books, it is well worth doing with a young family as you get to see a lot of the city in a comfortable way. We booked through Expedia though and didn't realise that breeakfast was not included so we had to pay for that on top which rather wiped out our spending money! Read more

Genuine Expedia guest review

Great location, plenty of shopping available at the hotel's doorstep. Staff was great, bed comfortable. The hotel is an oasis in the dirtiness and chaos of Delhi.

Genuine Expedia guest review

This hotel protects you from the true india, here you can make your first careful steps outside and then get bolder to explore the true india.Only thing was that even a phone call will cost you a leg and an arm, the travel desk will arrange for you trips/ remember when in delhi, always bargain for a better deal!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We checked into this hotel for the last 2 nites in Delhi and was very pleased with the location, cleanliness and service provided. It was right next to a huge shopping mall, the Select City and 2 others. Choice of places for meals was great!

Genuine Expedia guest review

Very nice hotel with upscale services and excellent breakfast. WIFI/Internet a joke - almost unusable.

Genuine Hotels.com guest review

Excellent

Genuine Hotels.com guest review

I have stayed in this hotel for 3 times. It is very convienent for families because it is attached to two shopping malls, where u can shop and watch films. There is no need to get stuck in Delhi traffic and enough shops to spend a day or two.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good location - direct shopping mall entry from the hotel is nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review