"Convenient to business meeting"
The facility offered a convenient and relatively inexpensive alternative to the resort hotel where a business meeting was being held. I was only interested in a clean, quiet "room with a roof" for a couple of days. The Candlewood met my needs quite well.Genuine Hotels.com guest review
"Great place to stay"
It was close to family and easy to get in and out of. Staff was very friendly. Since it is an extended stay facility, they do not have daily housekeeping but you can always get clean linens, etc. from the desk. We only stayed 2 nights so it wasn't a problem for us.Genuine Hotels.com guest review
Overall I would say good to very good. I would stay at this hotel again if the price was right.Genuine Hotels.com guest review
Great hotel overall no problem at all.Genuine Hotels.com guest review
Love the friendly serviceGenuine Hotels.com guest review
averageGenuine Hotels.com guest review
Hotel is nice , but bedding is poor , poor , quality , 2 nights stay and needed a back adjustment, staff was very friendly and helpful.Genuine Hotels.com guest review
"Nice people, bring your own supplies."
The staff was very nice and accomodating. I did have to them to take out the trash that was left when we checked in, no extra tp, no coffee and you have to exchange towels at front to get more. But staff was very quick to respond. Some of the lights in our room did not work either.Genuine Hotels.com guest review
"Not fancy, but good for a few days"
Surprised they do not offer king size beds in any rooms. I am 6'4" and 220 lbs. I much prefer a king size bed. It was nice to have the refrigerator, cooktop and microwave. The desk was handy and free Wi-fi was appreciated. Good overall value for the dollar.Genuine Hotels.com guest review
Just stayed one night, very restful, pleasant. The check-in clerk was very friendly & helpful. The bed was comfortable.Genuine Expedia guest review
"It was well worth the price"
My only complaint would be that the hot tub needs maintenance in my opinion. By the way no continental breakfast.Genuine Hotels.com guest review
Overall, great place to stay for the cost. Staff was friendly and very close to anything you need.Genuine Hotels.com guest review
Very pleasant and located around a large variety of dining and shopping placesGenuine Hotels.com guest review
My family & I stayed for the weekend. It was great. Friendly staff & comfortable room! Would definitely go back.Genuine Expedia guest review
My son and I are were very satisfied with your hotel. The local area was nice and the local attractions (restaurants) were good.Genuine Hotels.com guest review
"ugh. I guess i expected too much....."
I stay in hotels several times a week, I know what I expect and how to handle issues as I travel so frequently. The rooms were in need of updates- I detest the old floral bed spreads that are prevalent in low end hotels. I couldn't find the TV remote, after searching high and low I called the front desk. I asked where they normally place it "in front […] of the tv", well it obviously wasn't there. Then she told me she would see if they had another one, fully expecting a knock at the door with a remote in hand I had to settle for a sorry we don't have any remotes phone call. YOURE KIDDING RIGHT? When I started to complain- obviously awe struck at the fact that they didn't have a remote in the whole place(or she was to lazy to get one for me), she told me she would have maintaince bring me one in the morning- for a 1 night stay. I was so disgusted with the way she treated me and did nothing to help I actually left that hotel that evening and checked in at another one. Read moreGenuine Hotels.com guest review
This is the second time we have stayed at the Candlewood Suites. The hotel has deteriorated since January, 2013. The services have also deteriorated.Genuine Hotels.com guest review
Great location very safe and secure if traveling alone,Genuine Hotels.com guest review
"Very short, had only one night to stay in SA."
As above, had only one night to stay in SA.......so chose Candlewood, as it was near where we had to go. Too short to leave many remarks about, just that we had one desk staff, Tiffany, that was excellent!Genuine Expedia guest review
Easy access & Great location. Staff extremely polite, friendly & Proffessional. Easy access to shopping and eating. Quiet and Oh So comfortable.Genuine Expedia guest review
Clean, comfortable and a great value. Staff was awesome. Thanks.Genuine Hotels.com guest review
"Close to sites, good in and out route."
Everything about the hotel and service was great. Only sour note I have is, hotel was going threw a cable provider problem, so a lot of channels not available for use. Example: going there to attend golf event, no golf channel. Anyway good service, clean quite stay, and good coffee. Thanks RonGenuine Hotels.com guest review
"Great place to stay"
Reasonable rate. Great room. Free wifi. Friendly staff.Genuine Hotels.com guest review
The beds aren't real comfortable. Everything else is great.Genuine Hotels.com guest review
friendly staff and clean roomsGenuine Hotels.com guest review
Good hotel in general. However the room I stayed was too loud, the fan wouldnt turn off.Genuine Expedia guest review
Everything was good . But the location on google maps shows wrong place...Genuine Hotels.com guest review
"Awesome place to stay!!!"
The hotel was very clean and conveniently located. The manager who was on duty at our check in was so friendly and funny!!! He made sure we were happy with our room as well. Definitely will stay again in the future!!!Genuine Hotels.com guest review
"close to relatives"
My wife and I liked our stay.Genuine Hotels.com guest review
"Great spring break!"
Very nice hotel with pet friendly policies that made my Spring Break family friendly!!! Thanks,Genuine Hotels.com guest review
Clean, new room with nice kitchen, new t.v. Nice staff.Genuine Hotels.com guest review
"Bed's in the rooms need's to be better"
The only serious complaint is about bed's quality. If this improves my overall rating would be 5, considering location and price.Genuine Hotels.com guest review
Clean, new hotel. Great exercise room. Full laundry. Complete kitchen with full-size refrigerator, 2 burner stove, microwave, kitchen sink and dinnerware, utensils, etc. Only drawback-refrigerator was somewhat loud. Staff was friendly and helpful.Genuine Expedia guest review
"Comfortable and curteus"
Comfortable stay at a satisfying price. Desk was curteus and helpful.Genuine Hotels.com guest review
"Candlewood Suites Stone Oak Area"
The air conditioner was extremely loud and did not seem to be in sync with the thermostat which made the room hot or cold, nothing constant. Of course in 100 + degree weather there can be some glitches. The hotel staff were extremely friendly, courteous and helpful and provided us with a pleasant experience. The location was sort of awkward but easy […] access from all directions. It was conveniently located to all varieties of stores, shoppping and restaurants. Easy traveling to and from San Antonio. It was a good trip for the purpose that we were there. Read moreGenuine Hotels.com guest review
"sweet slumber in san antonio"
nice property in good neighborhood. easy access to surrounding attractions in hill country. loved the trip out to natural bridge caverns while staying at this hotel. great a/c during very hot texas summer visit!Genuine Hotels.com guest review
Very clean and friendly staff. Will stay again for sure. I travel a lot for business and this deffinately is a nice way to end a busy day.Genuine Hotels.com guest review
"candlewood suites in san antonio"
highly recommend this hotel for the quality of good customer service, even though it was a little tricky to get there the room felt like home.Genuine Hotels.com guest review
"Not all rooms are suites"
Traveling with spouse and two children so we opted for the two double-bed room. Turns out this type of room isn't a suite; just a large room with two double beds, ~37" LCD TV, small table, broken recliner and large kitchenette. Definitely not a bad room, but a bit of a let-down if you are expecting a separate bedroom.Genuine Hotels.com guest review
"Good Hotel chain"
Great customer service, friendly staff. Very nice stay.Genuine Expedia guest review
"Candlewood Suites-Stone Oak Pkwy"
Great hotel for family with kids!!! Excellent location! Only drawback, airconditioner is very loud which causes you to increase the volume on your television, other than that great hotel, staff, and veiw!!!Genuine Hotels.com guest review
"I GIVE THEM A 5"
THE ROOM WAS VERY CLEAN AND THE KITCHEN HAD ALL THE DISHWARE AND POTS WE NEEDED. I ENJOYED THE STAY, HOWEVER THERE WAS NO ROOM SERVICE, WE HAD TO TURN IN TOWELS AT FRONT DESK TO GET FRESH TOWELS. IT WAS STATED UPON CHECK IN THAT THERE WAS NO ROOM SERVICE FOR CLEANING BUT ONCE A WEEK. OVER ALL I ENJOYED THE STAY AND WILL STAY AGAIN...I GIVE THEM A 5Genuine Hotels.com guest review
"Candlewood Suites Stone Oak Ar"
VERY NICE ROOM. CLEAN,PRETTY AND NICE LOCATION. ON A HILL LOOKING DOWN. HILL COUNTRY. REMINDED ME OF CALIFORNIA. VERY NICE SURRONDING AREA. NO TOO FAR FROM THE NATURAL BRIDGE CAVERN AND WILDLIFE PARK.Genuine Hotels.com guest review
Could hear the TV in next room like it was in my room! Enjoyed that until 5am. Ice maker broken. Was told to go to Walgreens for ice. TV remote was not working. Needed programming. Maintanence man came after I called twice and tried new batteries. Toilet made a 4 second whining sound every 8-9 minutes all night long. Just awful. Same old story: employees […] pretended to be helpful. Consider renting a camper before staying in this place! Read moreGenuine Hotels.com guest review
"Great stay for our family"
The staff was very friendly and accommodating and the rooms were comfortable. The hotel was close to restaurants, shopping, and easy access to Loop 1604 for trips to Sea World and Six Flags. We will definitely stay there again.Genuine Expedia guest review
"i cannot stay in the hotel"
it was terreible the hotel had not have daylly cleaning service. the room smell terrible and the room was not clean or looks clean.Genuine Hotels.com guest review
"Great for overnight or week visit"
I give this hotel 4 stars mostly because of cleanliness and quiet atmosphere. There was a family with children next door and yet the hotel is so quiet my wife and I heard nothing and slept very well. The bed was more firm than I was use to but still clean and comfortable. The lobby has a very well stocked snack shop and a video loan (not rental) desk […] with very knowedgable and friendly staff. The location is excellant and convenient to local resteraunts and shopping with quick access on to the main higghways The pool area was well maintained and secure. Parking was no problem and being on top of an overlooking hill, it was very easy to see your car from your rooms window should be concerned about security. It is also monitored. Back to the rooms... my room had a small kitchen area that was well stocked, a medium-full size refrigerator with freezer ice machine. The coffee maker came in very handy and there was no problem getting extra coffee from the desk. The Bathrooms were imaculate and very roomy.. not a cramped closet like many hotels. Internet was fast and secure Steam Iron and Ironing board in the spacious closet Overall this was a fantastic hotel and at an excellant rate and I will always go back to it when I am in the area. I strongly recommend it to anyone.. with kids or not. But........ The only problem I can tell you about is the MAPSHEET DOES NOT MATCH THE ACTUAL LOCATION. The front desk personnel are gracious and apologetic about this.. if you go to this hotel, and I recommend it... speak with the desk clerk for very specific directions.. the map sheet is close, but it leads you inside a reseidential area where the actual location is on a hill overlooking the highway and large shopping area complex. if you are on Evans blvd, there is no way of missing it standing high on the hill, but as per the directions I was given... I drove around in circles till I regrouped. Fantastic Hotel at a Fantastic Price. Cheers! Read moreGenuine Hotels.com guest review
"New, clean, comfortable - conveniently located"
This hotel is obviously newly build, clean, neat in appearance. The suites are well appointed, the bedding very comfortable, and service is good as you'd expect from an extended stay hotel. Plenty of towels provided, a 'pantry' for forgotten items available, plenty of restaurant choices in the immediate area. Will certainly stay here again if I come […] back to north-west SA. Read moreGenuine Hotels.com guest review
"Impressed with the staff...excellent price for the quality."
Clean, excellent staff and quiet. The rooms are an efficiency apartment and the coffee is excellent.Genuine Expedia guest review
"Candlewood Suites - very close to everything"
This was the perfect place to be for us right in the middle between San Antonio & The hill country Easy access, clean rooms, great staff, & a clean pool. BB-Q grill, free laundry, exersise room. The only down side was no free breakfast, but your next to lots of fast food & other reseraunts. I will be going back to this hotel againGenuine Hotels.com guest review
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