All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Hotels.com® Rewards nights here20-10 Nihombashi Hakozaki-cho, Chuo-ku, Tokyo, Tokyo-to, 103-0015, Japan, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 1,056 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    4.0
  • Neighborhood
    4.1
4.0 / 5Excellent
"Great value for family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel for families, business, those on a budget. The staff is super friendly and helpful and somewhat fluent in English. The area is in the business central, there's a supermarket and drugstore nearby, and a 7-Eleven for all your convenience store needs. Amenities are great. Nice smelling shampoo and body wash, disposable sponge, toothbrush toothpaste, etc. Breakfast is decent / good. They have toast, mini danish, mini croissant, salad, eggs, sausage patties, soups, coffee, tea, juice... while not the greatest quality or tasting, they are acceptable. Hey, it's free so I'm not too picky about it. Wi-Fi is only available in lobby but they have lan in the rooms so bring your laptops. Rooms are small, bathroom is small, but very clean. A/C works great. TV is widescreen but has about 8 channels or something like that. Room service is great too.
Genuine Hotels.com guest review
6 night family trip Oct 20, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rooms are small compared to the u.s but was very clean. Service was great! The area was convenient too. 2min away from the TCAT. 7-11 and lawson nearby along with a ramen and sushi restaurant. Also near to a post office and the metro station.
Genuine Hotels.com guest review
11 night trip with friends Oct 15, 2012
satisfied
US
5.0 / 5Outstanding
"Amazing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
While the room was a bit small it was still a very nice hotel with very friendly staff. It was, however, a big room overall for being in Tokyo and a very convenient location to T-Cat and the metro line (z-line)
Genuine Expedia guest review
Other trip Sep 30, 2012
A Traveler
US
4.0 / 5Excellent
"An excellent location for short term tourists"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The location is excellent, within 2 minutes walking distance to Tokyo city air terminal where you can take the bus to and from Narita Airport. The metro station is the same 2 minutes walking distance so everything is very convenient. The hotel staff is very friendly, helpful and can be easily communicated with English. The breakfast is very good, with salad, bread, sausage, eggs and drinks. The only shortcoming is the size of the room. It's pretty compact, even in Japanese standard, but it's very quiet compared to other big cities like Paris. So overall, I would highly recommend to those who only stay short time in Tokyo because it saves you a lot of Time energy to and from the airport and metro system. (You can buy package of Narita bus tickets and metro 1 or 2 days pass, which saves some money than buying them separately)
Genuine Expedia guest review
Other trip Sep 1, 2012
YP
US
2.0 / 5Fair
"Bad location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel very far from everything and in office-only area with very few bars and restaurants. Very very small rooms even for japanese standard, uninviting breakfast
Genuine Expedia guest review
Other trip Aug 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Inexpensive, convenient and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was very happy with this hotel. Slightly out of the way, but close to two subway stations, so actually surprisingly convenient. The hotel was clean, the included breakfast was good, and the staff was exceptionally accommodating. The rooms are small (normal by Japanese standards, I suppose), but well appointed, and the bed was comfortable. LAN connection in the room, but no wi-fi there or in the lobby. About a 30 minute walk to the Tsukiji Fish Market, which was one of the reasons I stayed there. I would definitely recommend.
Genuine Hotels.com guest review
1 night trip Jul 22, 2012
Curtis
US
5.0 / 5Outstanding
"Great value hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms were compact but the bed was normal size, unlike some other hotels in Japan. Everything was of a very high standard and location was great. Close to a few different stations as well as the aiport transport station (TCAT). Only thing that could have been better was the breakfast which consisted of assorted coffee/tea, juice, mini pastries, salad, toast, clam chowder and not so good scrambled eggs.
Genuine Hotels.com guest review
3 night trip Jul 21, 2012
Kylie
US
3.0 / 5Good
"Good value."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For the money, this hotel is a good value. The rooms are a tad bigger than the usual business hotels. The bed was comfy and about a full sized mattress. The duvet blanket was comfy. As mentioned in the other reviews, its a block away from TCAT, so its easy transport to Haneda and Narita. The hotel itself, is situated in a business area, so not much happening at night and on weekends. Ningyocho is a few blocks away--its an interesting old neighborhood, with many little eateries and old shops. My only quibble was that my room was a tad dusty around the curtains, below the bed. The cleaning staff didnt do the best job (if at all) of cleaning my tub either. Other than that, the room felt overall clean. I wished there was more storage for clothes, there was a tiny area to hang close, but no drawers for smaller things. For the price, its a good value.
Genuine Expedia guest review
Other trip Jul 25, 2012
A Traveler
US
3.0 / 5Good
"Still a good hotel and not too expensive."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The problem is that our room didnt have a closet, which made it quite difficult for us to keep our stuff in a regular order. It is also deplorable that the hotels doesnt offer a WIFI Internet connection. I think the hotel should make an update concerning that problem.
Genuine Expedia guest review
Other trip Jul 17, 2012
Mola
US
2.0 / 5Fair
"Smelly hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
This hotel is full of weird smells. The reception area smells like old smoke when you first come in. Our room on the 9th floor smelled like a swamp and we were never able to air it out. The room was small and the bed and pillows were really uncomfortable. The air conditioning did not work well. The free breakfast consisted of salad, runny eggs, bread, and clam chowder and as you can imagine was not very appetizing. The bread was pretty good, so we just ate that, also the coffee was okay. The best thing about the hotel is it is located next to Tokyo city air terminal so it was easy for us to catch a bus to Narita airport with our luggage.
Genuine Hotels.com guest review
2 night trip Jun 22, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Highly recommended"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location and very convenient especially its just opposite the TCAT! I strongly recommend for all travellers arriving in Narita Airport to book this hotel its so easy to get to and around Tokyo!
Genuine Hotels.com guest review
3 night family trip May 10, 2015
Kim Eng
SG
4.0 / 5Excellent
"All we need is here."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is the hotel's best asset. Size of rooms being the only exception, our needs were satisfactorily met. I would consider coming back here on one of our future trips.
Genuine Hotels.com guest review
6 night family trip May 8, 2015
Roberto
PH
3.0 / 5Good
"Avoid this if you can afford"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed here mid April 2015 for 4 days, paid $450. Booked this hotel after reading good reviews and for the excellent rating. The hotel is well below standard than the price charged. The pros - it is near the TCAT for travel to and from airports and has free wifi. It is also close to Subway station but I guess so are many other hotels. The rooms are tiny, difficult for 2 person to move at the same time without dashing against each other. Hardly any space to open our medium suitcase and to hang your clothes/jackets etc.Bathroom was tiny in size and height, a six feet person would bang his head. The bathroom had marks on the wall and had a bad smell all the time. The room and linen were not clean either, lots of marks/spots. They do provide razor, comb, toothbrush, etc. utility items which were of no use to us.The kettle took 15 min to boil 500ml of water. One side of the bed is against the wall so it's difficult for the other person to get up and down. The free breakfast was OK but there was hardly any space to sit and the plates/cups were not washed properly. There are no places to eat near the hotel apart from 7/11 and Lawsons convenience store. Travelling around crowded Tokyo is tiring so a standard good hotel is necessary for a good night rest - this hotel wouldn't provide you that.
Genuine Hotels.com guest review
4 night romance trip Apr 18, 2015
A Traveler
AU
4.0 / 5Excellent
"Comfortable small room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel is nice and clean, but quite small. Location in a very quiet neighbourhood.
Genuine Hotels.com guest review
2 night trip with friends Mar 29, 2015
A Traveler
SG
4.0 / 5Excellent
"Affordable, comfortable and friendly"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff were friendly, rooms were clean and breakfast was good. Close to the subway and convenience stores. Also very close to the Tokyo City Air Terminal Depot which make it easy to get to from Narita or Haneda and vice versa,
Genuine Hotels.com guest review
6 night trip Feb 2, 2015
Linda
AU
4.0 / 5Excellent
"very good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
very convenient hotel as it is 2 minutes to the subway. the hotel rooms are very tiny ! but in fact nobody stays in the room once in Tokyo ! the breakfast is interesting, it suits japonese, europeans or americans.
Genuine Expedia guest review
Other trip Jan 20, 2015
michele
GB
4.0 / 5Excellent
"Small but nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
-nice breakfast -small room but comfortable temperature -very convenient transport! Close to metro station and airport bus -can go convenient stores within 3 mins -many restaurant around hotel, although not so attractive
Genuine Expedia guest review
Other trip Jan 12, 2015
Jackie
HK
3.0 / 5Good
"Budget Hotel Near Downtown Tokyo"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
I read previous reviews and they are right on the money. The room is small and cramped. Public transportation is convenient with TCAT and train station within a few minutes walk. Breakfast is bland but it's free. The price is good given the location. Biggest gripe is the dryer which doesn't work properly.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2015
A Traveler
AS
3.0 / 5Good
"Ehh... Would't go back"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
So we came from Okinawa, visiting Tokyo for new years. When searching near roppongi we found this hotel, which was close in a sense but not like what we thought.. The "Twin bed" is not two beds, its one queen size bed. They apparently didn't have a single double bed room anywhere.. The hotel was nice in a sense but for 260$ I've had better. If you just want somewhere to lay your head then that's fine... The room was very small... Just a bed and a bathroom with a TV.. We asked for extra blankets and they told us no we don't have any.... Yeah right.
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
chess
AS
3.0 / 5Good
"Good location easy to find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
For the price the hotel is totally fine. There are just a few things that made the stay uncomfortable. The rooms are all off a central corridor which has an open roof. As we visited in December it made the room quite cold. Lack of pillows but we have found this everywhere in the smaller room in japan. Breakfast is in the lobby which is unsuitable for the number of rooms making breakfast an uncomfortable experience.
Genuine Expedia guest review
Other trip Jan 2, 2015
poppy
GB
4.0 / 5Excellent
"four and half out of five star"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We are the second time traveller in Japan. It is just righ size of the room space,clean ,also good location to the stations and stores, nice friendly service.
Genuine Hotels.com guest review
5 night romance trip Dec 8, 2014
Peter Kwong Chun
CA
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Its near T-CAT. A short distance from Suitengumae station. The subway brings you straight to Shibuya and Oshiage Skytree. There is a Indian restaurant nearby that sells halal food but serves alcohol too :( Don't forget to check out Sumida river behind IBM. You can take a nice stroll there in the evening. Spot the skytree ! (^_^)V
Genuine Expedia guest review
Other trip Dec 12, 2014
emiko35
MY
2.0 / 5Fair
"dirty rooms"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Dirty floors and room. Had to ask for a room change. Other than the location to TCAT and subway, everything else is not good with this hotel.
Genuine Hotels.com guest review
6 night family trip Nov 22, 2014
A Traveler
SG
3.0 / 5Good
"Efficient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Useful hotel close to the City Air Terminal. Usual small room, but spotlessly clean. Short walk to Metro station, and about 15 minutes walk to an area of small bars, restaurants and cafes. Bit off the beaten track, but still accessible.
Genuine Expedia guest review
Other trip Nov 20, 2014
Steve
GB
4.0 / 5Excellent
"Worth the money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
3 nights 4 days other than the small room (which is standard in Japan) the stay was comfortable and enjoyable.
Genuine Hotels.com guest review
4 night family trip Nov 14, 2014
Shirley
CA
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
good location. size of room is relatively small. breakfast is ok.
Genuine Expedia guest review
Other trip Nov 20, 2014
Beth
HK
3.0 / 5Good
"Convenience"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Strategically located with various options to and fro airport. You have the TCAT as well as the metro. There are also a good variety of restaurants around.
Genuine Expedia guest review
Other trip Nov 19, 2014
Bo
MY
4.0 / 5Excellent
"Hotel Villa Fontaine Tokyo"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was tiny with very little space to hang clothes and an interesting 'capsule' bathroom! However, it was very good value for money and in a good & quiet location. Come out at exit 2 from the subway - unfortunately there are only steps for the last part so you have to lug your suitcase up them but there are escalators/lifts in the main parts of the station.
Genuine Hotels.com guest review
4 night romance trip Oct 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
reasonably convenient and very good value
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
B-S
GB
4.0 / 5Excellent
"clean hotel, very convenient location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel room was very clean, it is very close to the metro station (3 min walk) the breakfast was fine, the only problem is that the WIFI is only available in the lobby.
Genuine Hotels.com guest review
8 night family trip Sep 10, 2014
sarah
CA
5.0 / 5Outstanding
"Fantastic Service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No Wifi in rooms would be the main concern. But easy to locate the hotel. From the airports, either Haneda or Narita, take the buses to the Tokyo-City Air Terminal which is connected to Suitengumae station. Head towards the direction of a Udon shop called 'DonDonUdon', great udon here with good value for money, you should see a 7-11 there too, head towards the direction of the 7-11 and you should see the hotel's sign directing you to it.
Genuine Hotels.com guest review
4 night trip Sep 15, 2014
Weixuan
SG
4.0 / 5Excellent
"1 Night Stay in the City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
1 minute from the station and next to 7-11 & Lawsons. Free breakfast, friendly staff, and very clean. The rooms are very small, typical of a Japanese business hotel. Room for 2 people, but only of you plan on being out of the room most of the time. Decent bathroom amenities, more than most Japanese standard hotels. No restaurants near are open late, but Dominos delivers to your room.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
A Traveler
AS
3.0 / 5Good
"Good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very friendly and accommodating staff. Great room service and room well maintained. Situated close to metro, bus terminal and 7 eleven. Breakfast area can be crowded at times, and selection limited.
Genuine Hotels.com guest review
4 night family trip Sep 1, 2014
Rick
AU
5.0 / 5Outstanding
"Nice hotel near the metro station"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The quality of the hotel was better than I expected. It was small but was enough for single person. Although smell of cigarette was strong when I first entered the room, it provided a scented spray in the room for you to spray wherever you wanted and it really helped. The hotel was near the Suitengumae metro station and TCAT airport bus station. Everything was great except wired internet connection (lans provided). If wifi was privided in the room, it would be perfect. I recommend everyone to book this hotel.
Genuine Expedia guest review
Other trip Sep 7, 2014
K
HK
5.0 / 5Outstanding
"excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at this place 3 nights, first time in Japan; the hotel is in a very convenient location, close to the subway and the Tokyo city air terminal, buses to the airports Haneda and Narita; from Narita is very easy to get to this place by train and subway,Keisei line to Oshiage(sky tree) station, about 1200 Yen, then at Oshiage look for the Honzomon line to Suitengumae station, take the exit #2 and you will be like half a block away from the hotel. The people at the hotel were very friendly and helpfull, I found the all japanese people were very friendly and helpfull, the breakfast was a plus too, nothing fancy but good enough. Rooms are small by northamerican standards but that is how it is in Japan. The place was spotless, and I would stay here again. Overall I am very satisfied with my experience with this hotel.
Genuine Hotels.com guest review
3 night trip Jul 4, 2014
Mauricio
CA
3.0 / 5Good
"Good value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Small rooms but clean and tidy. Very close to TCAT. Ok for over night stay on business. Area is old style tokyo but has many very good restaurants.
Genuine Hotels.com guest review
1 night business trip Jun 10, 2014
Greg
NZ
3.0 / 5Good
"Our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Very close to TCAT and Suitengumae Metro Subway. Transportation is very convenient. There are some eating place too. The reception staff are helpful too.
Genuine Expedia guest review
Other trip Jun 7, 2014
Careen
MY
5.0 / 5Outstanding
"super convenient.to multiple subways stas and tcat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the staff are nice and shuttle bus to tokyo jr station is a considerate service especially to tourist
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Hotel Nihonbashi Villa stay May 2014"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Overall a confortble stay. Certainly value for money. I had only one issue. The LAN in the room does not work. Hotel should stop advertising it, if it does not work. Hotel does not assis with configuration at all. Wifi is provided only in the lobby for a max of 3 days for free. Breakfast was sufficient, even for vegetarians. Room was small but just sufficient for a single person stay, and all basic amenities provided.
Genuine Expedia guest review
Other trip May 21, 2014
Rahul
GB
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room was nice and comfortable but for the price i paid i expected a little more. This was one of the more expensive hotels i stayed in (4 in total) and probably the least enjoyable.
Genuine Hotels.com guest review
2 night trip May 16, 2014
Celia
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved my stay here. Room was quite spacious and very comfortable. Staff were really friendly.
Genuine Hotels.com guest review
6 night trip Apr 20, 2014
Aussie
AU
3.0 / 5Good
"Good access to few subway stations"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We felt more like hostel than hotel, space wasn't that bad, staff were helpful, breakfast was pretty basic Good access to public transportation
Genuine Expedia guest review
Other trip Apr 27, 2014
Mehdi
AU
5.0 / 5Outstanding
"Good location, comfortable rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was spotlessly clean and very comfortable. The hotel is within 2 minutes walk to the TCAT (limousine bus to airports) and Suitengumae station, 7 mins to Kayabacho station so very easy to go anywhere in the city. Complimentary breakfast (basic but good enough) and free in-room wired internet. Wireless internet only available in the lobby. The surrounding neighbourhood is mainly offices so it is quite quiet at night, but there are three convenience stores within about a one minute walk that are open late for food/amenities.
Genuine Hotels.com guest review
8 night trip Apr 17, 2014
Charles
NZ
1.0 / 5Poor
"Awful"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Uncomfortable and smelt weird, dont waste your time Stains on the floors and mould in the bathroom
Genuine Expedia guest review
Other trip Apr 21, 2014
A Traveler
AU
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Overall hotel rating is average. Most disappointing that wifi is not available in the rooms whereby it was inconvenience to get access only in the lobby area. Breakfast was simple but kind of awkward to be squeezing within the reception area.
Genuine Hotels.com guest review
3 night trip Apr 15, 2014
Elo
AS
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I have been visiting Japan quite often in the past but this time it was with my family and a private leisure visit. As expected the room size is small ( its same in every hotel in Japan) but the service and its location surpasses all other hotels in Japan considering the room charge range. Its just two minutes walk from Tokyo City Air Terminal. Seven eleven store and Lawson store are even at a closer distance. Subway station (Exit 3) Suitengumae - on Hanzomon line is just three minutes walk between the hotel & Subway station. Breakfast was good enough keeping in mind the expensive Japanese prices of commodities. We stayed for three nights and all were very comfortable. Rooms were cleaned each day and linen / towels all provided clean & fresh. Beds were a bit harder as compared to normal standards. I would love to stay in this hotel when I / we visit Tokyo again. Hotel general outlook ( lounge) is not so good but other plus points overcomes this demerit. Staff was very cooperative & helpful. They understood English well. Highly recommended to for stay for business or family visit.
Genuine Hotels.com guest review
4 night family trip Apr 10, 2014
Anwaar Haque
AU
4.0 / 5Excellent
"Japan Vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was small but compensated with complete amenities specially with bathroom supplies. Clean & location is less than 5 min. walk to TCAT & metro station (Suitengumae). Breakfast is simple & fresh (i enjoyed tea green tea bread & croissant). Will stay again next time im back in Japan. Front desk staff was accomodating all the time.
Genuine Expedia guest review
Other trip Apr 16, 2014
Rosanna
PH
4.0 / 5Excellent
"Nice & Quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice & quiet night's sleep. Very easy to get to from Haneda using the Airport Limousine to TCAT. Comfortable room, but very small (no surprise there for Tokyo).
Genuine Hotels.com guest review
2 night trip Apr 10, 2014
DaveZ
AS
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good breakfast friendly staff and fine location
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
A Traveler
AU
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good
Genuine Hotels.com guest review
10 night business trip Jan 25, 2014
Nam
AS
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