"Do not bother trying"
I thought at the price it might be an average hotel. However at half the price I would have still been dissapointed. The aircon control was suspended by a wire hanging out of the ceiling. There was no hot water. The towels could have been used as sand paper. There was what appeared to be a bullet hole in the window. Dont waste your time here.Genuine Expedia guest review
"The Caliph can always be counted"
04/14/14 Chitralekha P
For business trip or just a weekend out with Family, The Caliph can always be counted. I recently had a very short runing stay at the hotel but the staff ensured that all requests are addressed immediately. I would speacially like to thanks Mr. Akash Mahakali for accomodating my running trip with a pleasant smile. All the best to THE CALIPH..... Cheers!
"good hotel nice staff"
04/13/14 amu a
Hotel The Caliph is really very good hotel for business as well as pleasure trips. Rooms are spacious. Lobby and restaurant is very good . WiFi internet which is complimentary , also very good . Proximity of this hotel is very centralized . breakfast again complimentary , is huge spread . all and all we would recommend every body to come and stay here . Next time when we are in Mumbai , we will definitely stay in this hotel the caliph
03/12/14 DodyDj Navi Mumbai, India
I stayed for 8 days in metro residency (Caliph Hotel Now) with my colleage. The staff is very co operative and very helpfull, especially Mr. Akash Mahakul and Mr. Priyanshu Baipayee. They always help and give suggestion. However the hotel need some improvement in every single things. The only thing that we felt happr was all employees here were very nice.
"Very Good Hotel to stay with Couple"
02/28/14 BALARINCY Mumbai (Bombay), India
Very cordial, Good service & very co-operative. my stay was like for 22 days and I find the staff are very co-operative. No fear keeping things and very close many places in Mumbai. Transport is available to all places.
02/16/14 Vijay K Visakhapatnam, India
No network inside the room !!! Very poor lights in room !! No tissue in the room and can't even provide it after asking them !! Food quality is also bad !! They gave improve a lot for becoming a good hotel !!
"Hotel is just ok, service is poor"
01/02/14 Ambrish K Bangalore, India
I stayed in this hotel metro residency (another name called Calif Hotel) for around 70 days ( 2.5 months). Rooms were clean, service is poor, for each and everything we have to follow up at lest 2-3 times.Mobile network doesn't work properly . Free Wi fi provided but signal problem.AC not working properly in some of the rooms. If morning you tell to rectify some problem in the room no body keep tracking of the same. Management also very careless just say sorry that's all. After staying such a long time in the hotel they have not provided and comfortable service. For small room also they charged me equivalent to big room, that I did not find correct. But here I don't want to blame the housekeeping and other staff working there. Hotel Management should guide and train them proper.Due to lack of understanding the hotel system staff are working not giving good service. Management should consider to provide some good discount and other facility those who staying such a long time.
"Decent place with Friendly staff"
12/29/13 Thilina2013 Homagama, Sri Lanka
I was there for couple of days during my training at India. Room service was good and most of all the friendlier approach by Mr. Akash Mahakal was good. I would recommend anyone who visit Mumbai to try the place out. Thanks all the staff at Hotel Metro Residency. .
12/26/13 RDS09 Bangalore, India
Very old property..Rooms not the best. AC does not work and the maintenance needs to come and fix it every time. Food just about average. Service is excellent, staff is very helpful..Wifi connection also very spotty at best..Key Cards dont always work and then need to go back to the front desk to get some one to come and help enter the room
12/18/13 KMmahad Toronto, Canada
I stayed at this hotel for one nights without checking out the previous reviews and I paid for it. First of all, the taxi. For pickup was so late that I had to take a taxi and when I reached the hotel I faced really hostile reception as they asked me to pay for a cab that I did not take. Furthermore there was no hot wAter as pointed out in previous reviews. This place us comfortably the worst hotel in India. Another reason that they changed their name to Caliph but they are the same hotel. Finally and worst was the state of the bathrooms. They say a 3 star but it is not definitely not the case and they are in a awful location.
"Trip to Powai"
12/17/13 Sumit K Durgapur
I went to attend a conference IEEE Indicon at IIT Mumbai and stayed in this hotel. The hotel is conveniently located. The room is good, service is excellent. The reception desk is also very cooperative. Only problem is that the hotel does not have a board displaying the name of the hotel on the side of the main road for which the taxi was unable to locate it initially. Though the area inside hotel boundary is very well maintained, just outside the hotel the roads are not so clean. However it is close to Powai police station. Food and breakfast served by the restaurant Pakhtun of this hotel is good, though bit costly.
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