Poor. This hotel they say room service 24/7 but you dont get anything after 11pm including water to drink.They buy from local shops and once they close after 11pm you dont get anything.Genuine Hotels.com guest review
"Average service, easy to reach location"
The hotel is in a good location in Mumbai, very easily reachable, though the neighborhood is not that great. Hotel staff is ok. Breakfast is not very great.Genuine Hotels.com guest review
"Nice place and good location"
A good hotel with courteous staff. Conveniently located next to IIT. Great views from the 8th floor. feel on top of the world. Best hotel in its class, value for money!Genuine Expedia guest review
"Value for money at Powai"
12/21/14 rahulb88 Shillong, Meghalaya, India
I stayed at the hotel for a conference at IIT, which is around 3 kms from this hotel, making it convenient. The booking was done efficiently by staff at Caliph and confirmed prior to my arrival. I initially booked for 5 nights, later decided to stay only 4. The staff did not make a fuss, thankfully. Location = Good. 2-3 buildings away from Powai Police station, very near to the Powai lake. Rooms I was charged around 3K per night inclusive of breakfast. I was offered a room on 7th floor towards the corner and was good, since it was away from the busy narrow road in front of the hotel. Pros : - Service was okay - 2 bottle mineral water complimentary each day - Good location - Dinner available till 11:30 in night Cons : - No wifi. This was really stupid, as they call it a hotel for business elite. It was really stupid to not provide wifi, even at some price and tag it a business hotel - The breakfast spread is very limited and not upto the mark. - Newspaper in morning arrives a little too late. - Room lights are dim, very dim I must say, making it inconvenient to work or especially read. - The vegetarian food from their restaurant is too oily. I hated it. But not much choice - Leaking plumbing in bathroom - Rooms do not look clean even if they are actually clean. I guess the reason behind putting up dim lights in their rooms - NO late checkout, even if rooms are lying empty. - The staff are not courteous. The front office guy failed to put up even a smile, forget a thank you while checkout - On one occassion, I had finished up my work early and arrived in afternoon, only to find my room was not cleaned, i.e. no housekeeping. I had to call the housekeeping staff once, reception twice, to get my job done. And further, the housekeeping guy comes and asks why you are so early today. Very rude staff. All in all, stay only and only if you are there to sleep through the nights and have work in nearby area. Plus if budget permits, do choose some other nearby hotel
"Worst Hotel in Area - Avoide"
12/19/14 vam79 Mumbai (Bombay), India
Well as the title says, AVOIDE this place unless its absolute necessary for you to stay in the "Powai" area and other hotels are full. For a price difference of Rs. 500-1000 please consider other hotels in powai. Why do i say that ? 1. VFM - The per night cost of this hotel and the quality of room they provide is absolutely worthless. I paid Rs. 4000/night, however on entering the hotel room it feels more like a Rs.2000/night room. Its not value for money. 2. Wifi - Wifi was included in room package, but never provided even after repeated requests, finally gave up 3. Breakfast buffet - one of the worst breakfast spreads i have seen! No options, no nothing, again refer back to my point no.1 If i am paying Rs. 4000/night which is equivalent to other two hotels in powai i am going to compare the spread 4. AC - The hotel has a very "weird" rule for ACs in the room. They are preset to a temperature and you cant change that. This was the worst part of the stay, in the afternoon if you have just come back to your room, you cant lower the AC temperature, its not permitted, you have to wait for the room temp to get normalised. In the night if you feel cold and you wish to increase the AC temperature, again its not allowed. Your only options are you freeze with AC ON at set temp or else you suffocate without any ventilation with the AC off, there is no Fan in the room for the air to circulate and you cant even put the AC in FAN mode. When i called up reception and asked them about this stupid rule, the only response i got was "that's how it is as hotel policy" frusterated i asked have you every seen any other hotels follow such stupid rules, the response i got was "i have never been to other hotels" Basically to sum it up, if the hotel charges Rs 2000/night its worth it, but at Rs. 4000/night and with other hotels like Rodas and beetle in the area in similar budget, the difference is VAST and not worth staying at the "caliph"
"Budget Business Hotel"
12/10/14 shridhargupta Kolkata (Calcutta), India
Clean room. For some odd reason they did not issue the keys to my room. I was there only for a night, so did not need the key, but it felt weird to not have a key to my room. Location is great for anyone who has work to do in Powai. Very close to Hiranandani. Service was dicey.
"GOOD VALUE FOR MONEY"
11/17/14 drakash73 Bharuch, Gujarat, India
Stayed at the hotel as had a conference to attend on next day at Powai.The front office was very quick to provide a reservation by phone and good rates for the same.As we reached there they welcomed us cordially and handed us the smartcard.They had already made up the room and switched on the A.C.The guy at the reception was very courteous with the whole check in process. The rooms were spacious and neat and clean.There was a complimentary bottle of mineral water as well.They also served us tasty tea at 11.30 night as we were very tired after the journey. For bath Hot water is available only in morning ,this is one thing which needs to change. Next day the Breakfast was with a decent spread with good number of dishes.The Guard at the entrance was also very helpful with parking as well as when we needed to take an Auto. Overall a good hotel worth the price.
"A convenient and affordable place to stay at Powai"
Conveniently located near Powai police station. The place to stay if one is looking for a comfortable and affordable stay near the business locality of Powai. Affordable, pleasant rooms with friendly service.
"not too bad, but I may chose to pay more and stay somewhere else."
09/22/14 adityarrao Hyderabad
Caliph is the typical 'budget' business hotel you would see in Mumbai. Though it is not cheap - its not uber expensive by Mumbai standards either. I chose it because I was on budget and wanted to stay as close as possible to IIT where I had some work. This is also very close to the airport, with a Meru costing about 250 INR to reach this location. Well, the checkin was usual and was rather quick as we had booked it online. The rooms are ok, but look run down like most hotels in this area. Unfortunately there was no bottled water and I had ask for it, which was promptly delivered and I guess was complimentary. I arrived at about 2 PM and since I had to rush to work in the next hour, I ordered food to the attached restaurant. The first thing the operator said was that it was beyond lunch time and that they have currently run out of 'paneer' and tandoor is down; and cannot serve any dish that has paneer in it. To top it, this person on the phone immediately recommended 'chicken biryani' - which appeared rather unsolicited - felt like giving orders on what to eat ! I ended up ordering Jeera Aloo & Tawa roti. The food was quite ordinary, I would not recommend this hotel until you are not willing to step outside for a bite. I came back late in the night - I must say that the front desk folks are quite courteous and friendly, but shock came to me when I opened my shower at 4:30 AM next day (I had to catch an early morning flight) and it was cold water all through - I called up the frontdesk and a half-asleep answer told me that you will get hot water in sometime - it never came. So I took a quick cold shower rushed out of the hotel. I had asked for an airport drop and had to wait at the reception for 20 mins for the car driver to turn up (or probably wake up?). They dropped me in a dinky Maruthi Eeco which was rattling all through to the airport and did at best 30 kmph and charged me 500 INR - which was not really worth that money.
"Not met expectations"
09/22/14 Umesh R Mumbai
Location of the hotel is good. But facility and service did not meet expectations or price. Room did not have basic amenities expected for a hotel at this price. I will not recommend this hotel compared to other options available in the area.
"one of the best hotel in powai"
09/05/14 ismail457 Mumbai (Bombay), India
Well, i Just stayed with the caliph hotel, powai. Very close to Domestic airport. Had a very good experience in this hotel. I noticed many of the corporate in hiranandani staying with this Hotel. Rooms here are very well designed with all d amenities needed. Staff here are very helpful specially Ms.SHAGUFTA and Mr. AKASH and prompt to the service.
"Found my iPad"
08/27/14 Pushpita S
We were recently transferred in Mumbai, and had to stay here on emergency for 1 night. After couple of month my kids informed they had left their iPad in Caliph hotel here. I visited the hotel again after a month, with least hope of getting it back as it was more than 3 month. I was shocked to see the hospitality of the staff.... They were highly cordial, and returned the iPad with due formality. Highly appreciate their customer service and their honesty.
08/05/14 MD A Dammam, Saudi Arabia
I stayed with Hotel Caliph for 9 days. Had a very nice stay. Rooms were excellent. Well furnished with LCD, TV, AC. Breakfast good at restaurant Pakhtoon. Service good. Great view,Lake side and roadside both. Mr,. Akash, Mr Nausad and Ms. Shagufta were were very quick and helpful. Highly appreciated and happy with the hospilality. Keep going.
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