WHERE DO I START, OK, ITEMS LEFT IN THE ROOM FROM PREVIOUS GUEST BUT WAS ASSURED THEY HAD CHECKED OUT HOWEVER THIER SKIN PIECES WERE STILL ON THE SHEETS! THE TOILET SEAT WAS THERE BUT WAS NOT CONNECTED TO THE TOILET. THEY GLADLY SWITCHED US TO THE ROOM ACROSS THE HALL HOWEVER THE TOILET, TUB AND FLOOR WERE DIRTY. THE GUY AT THE FRONT DESK WAS WILLING […] TO SPRAY KABOOM AND BRUSH THE RESIDUE OFF THE TOILET HOWEVER HE DRIED HIS HANDS ALL OVER THE TOILET PAPER WHICH HE WILLINGLY REPLACED. THE SHEETS HAD SOME PARTICLES ON THEM ALSO AND THE PILLOWCASES SMELLED USED... NOT SURE IF THIS ROOM WAS READY EITHER...ROUGH NIGHT! Read moreGenuine Hotels.com guest review
While the staff was kind and tried to be helpful, they were overwhelmed by an unruly middle school softball team. The staff was unable to keep up the breakfast bar and the housekeeping because of the demanding team. Perhaps a person who is solely responsible for the breakfast bar would help. Again, the staff was as accommodating as possible, but some […] additions to staffing might help them and the guests for future visits. A little more attention to detail would result. Read moreGenuine Hotels.com guest review
Everything was good. But the breakfast was very lacking. Need more choices.Genuine Expedia guest review
"Nice Hotel Away from The Big City---But Close"
Hotel was nice and pet friendly. The only difficulty was that the Entry door needed to be adjusted since the building has settled.Genuine Expedia guest review
"Ok for the night"
The second floor smelled funny, but after the how strangely our weekend started, we were just glad to have a room. Hotels.com booked us for a King bed, but when we checked in, the front desk clerk said there were none, so we got a double queen instead. The internet went out the second day we were there, but I attribute that to the massive storm, and […] not necessarily to the hotel. It was an ok stay. Read moreGenuine Hotels.com guest review
This hotel is not staffed well. We checked in on a Thursday and were out all day Friday. No one cleaned our room. The dirty towels were picked up but not replaced. There was also no cups for coffee. All night Friday housekeeping was making noise "cleaning". The staff was not professional and talking on the phone yelling and crying at the front desk. […] The hotel is newer so it was nice, but with this staff I give it 6 months and it will be a dump. Read moreGenuine Hotels.com guest review
"pool and spa"
I took my granddaughter out to the hot tub and I found no towels anywhere and also there was a frog swimming in the hot tub it was Dirty with towels thrown everywhere. My granddaughter was upset not being able to use The Hot tub.Genuine Hotels.com guest review
"Rest and Recoup"
Visiting relatives in Joshua, due to a recent surgery, my cousin could not play hostess, so I searched for the next best thing! I found it at this La Quinta. Very clean, very quiet, very restful, very accommodating.Genuine Expedia guest review
Great room, clean and big, excellent bed and service.Genuine Hotels.com guest review
"Good but double paid"
Nice...Genuine Hotels.com guest review
Nothing fancy. Good price, clean accommodations, typical self serv breakfast.Genuine Hotels.com guest review
I was well pleased with my stay at the La Quinta Inn Suites Joshua. I needed to be close to my final destination early in the morning, and I was able to get there on time by staying the night at Joshua. It was clean, comfortable, good variety of breakfast foods, and fast friendly service. I will definitely stay when in the area again.Genuine Hotels.com guest review
The employees didn't seem to agree on the time the pool opened and being part of the little contact we had with them, it made them seem a little incompetent. The hotel décor was great and the breakfast was better than expected. We stayed in October, so the indoor pool was a must for the kids. The rate was very reasonable, which definitely added to the […] overall score. The hotel was about 20 minutes off the highway, so that's why the location score is low. The water pressure in the room was low, which made showers longer than we would've liked. Read moreGenuine Hotels.com guest review
"Nice but need better staff"
The lady at the front desk had her friends there the whole time and they ended up staying the night hanging out in the entry way. They spent the evening there and when i walked out the next morning they were all sleeping in the lobby with towels over their heads.Genuine Expedia guest review
"Joshua, TX Laquinta"
Received prompt check-in, room was good and clean plenty of room with King size bed. The room had a microwave and refrigerator. No problems except at check-out the person that assisted us was not dressed appropriately. Had sleeveless shirt on looked like he just came from a bar.Genuine Expedia guest review
excellent service staff as well as roomGenuine Hotels.com guest review
One real challenge...no ice ir vending machines on upper floors.Genuine Hotels.com guest review
"Other than the Staff everything was great!"
Hotel was great!! Room was clean and comfy. The clerk at the desk looked to be about 20 he had no idea what he was doing! I went in and checked us in he gave me a room. When my family got into the room it smelled like urine and had no blankets or sheets on the beds. When I went back to the desk he gave us another room. We would stay again.Genuine Hotels.com guest review
Very clean, comfortable,and staffwas friendly and helpfull. We plan to stay there again.Genuine Hotels.com guest review
"great for what we needed"
I am impressed. The only problem I had was I put the don't not disturb sign up since my 2 year old was napping and knock knock housekeeping. Oh well it happens. Breakfast was great and being a parent of a toddler I was thankful for a fridge and microwave.Genuine Hotels.com guest review
The room was clean and comfortable and affordable.Genuine Hotels.com guest review
Although I was disappointed in the mildew on the shower curtain, some damaged tiles in the shower, the broken door to the pool area and the overwhelming chlorine in the pool area (we could not swim, because to breathe it would be caustic), there was much that was good about this hotel. The breakfast was sufficient, although it is very hard to find a […] hotel breakfast that isn't mostly white bread and sugar anywhere. The room was clean, the bed was comfortable, and especially the employees were delightful, gracious and professional. Read moreGenuine Hotels.com guest review
From check-in to check-out the staff here treated my family and I great. We will definitely use this hotel again. The indoor pool was a major hit for us as well!!Genuine Hotels.com guest review
"Nicer than expected"
Nice clean hotel at a good price. One of the nicest La Quinta's I've been to.Genuine Hotels.com guest review
Our toilet hadn't been cleaned. There was old coffee left in the coffee maker. Hair on beds!! Wouldn't stay here again!!!!Genuine Hotels.com guest review
Hotellits beliggenhetGenuine Hotels.com guest review
BraGenuine Hotels.com guest review
"Salvation Army Lobby"
10/15/14 Gene S Joshua, United States
This hotel looks like a Salvation Army store when you walk into the lobby. Old, frayed furniture, filthy lobby, rude front desk people. If not for the wedding party that booked this hotel I would have left even if I lost my money for the hotel. The hotel needs a complete makeover and a separate area for rooms with pets. Having been kept awake by pets everynight is no fun, especially when I am allergeic to dogs.
10/13/14 Cindy F Burleson, Texas, United States
We are in the middle of a 78 room remodel and were asked by our contractors to stay somewhere for a night or 2 as they were painting ceilings. We had a wonderful stay at your Burleson, Texas location. Three days later we put our daughter and son-in-law and three grand kids up at the Joshua, Texas location. Person who greeted them was sick and complaining. Got checked in and went to the pool...No towels or restroom toilet paper.. Went to bed and left for the day...No maid service.. Called the desk and it took 45 minutes to get bath mats to dry my grandkids off after bath. Finally went to bed. Got woke up at 11.30 pm by front desk worker and very large women. They said they had the wrong room. Mind you my grand children are 6, 3 and 1. The whole experience was horrible and this location. We are very sure the person working the desk was under the influence of some narcotics. I have asked for a full refund as my kids stayed for 2 nights.
10/11/14 Ron C Fort Worth, Texas, United States
I understand that this is not one of La Quinta's Tier 1 hotels. That being said, I was trying to take advantage of my free nights points in a weekend stay and enjoy some weekend football on TV. When I arrived, I was informed I could park around the rear of the hotel to go into my room through a back door entrance. I parked around back and grabbed my clothes and found the key didn't open the door. I put my clothes back into my car and informed the clerk at the desk. They propped open the back door with an ashtray stand while I brought in my things. After settling in, I found there was no remote control for the TV. After a trip to the desk again, I was given a remote. When I took it to my room, I found it was the wrong branded remote and had to return it for a correct branded remote. I quickly found a disappointing channel selection that only included local channels (ABC, NBC, CBS and a local independent) So much for enjoying a selection of football games. The reception was also very blurry on the screen. Then I noticed the alarm clock was not plugged in. When I went to plug it in I found the digital display would not work without leaving the radio on. If you are looking for a La Quinta to redeem your returns points on, I would not recommend this one. Try the Alvarado one, or somewhere else in the Ft. Worth area. My review was based on quality of service and what I have grown to expect as a La Quinta Elite returns member. I will stay at a different La Quinta next time. Lesson learned.
"Dirty hotel and issues"
10/08/14 Ramey P
Hotel common areas, hall ways, elevator, lobby were filthy!. Blood on the wall!. Maid never cleaned no straighten up or any maid service during 2 night stay. Staff was loud and laughing and joking in back room and not responsive to customers. Air conditioner didn't work in first room, then thermostat didn't work in second room. Person who checked me in complained about her personal issues and asked me the same questions over and over. She seemed very confused!. If it wasn't the only hotel at this location, I would definitely stay elsewhere.
10/01/14 Jean L Houston, Texas
We stayed Friday thru Monday. Our room was clean enough, the sheets had old stains on them. Had to have housekeeping change them. They had to go through several to find any that didn't have stains. The location of hotel was perfect for our needs. Like other reviewers, the breakfast is terrible. They had microwave sausage and biscuits, microwave muffins and cereal. The milk was a gallon jug, which everyone handled and then left out on counter. The staff was heating the microwave food up and then placed in a heated pan. The waffle machine is an option, but that's about it. Oh yea, there was fruit, the same three apples sit there for three days. The staff was friendly enough, but few of them. And yes, sometimes hard to find. The front lobby was clean, but furniture was worn and old. I would stay again, because of price and location.. I would only hope management take advice and buy new linens and do something to improve breakfast. Most customers just want a nice clean room with decent service. As far as Wi-Fi, I never could get mine to work.
09/29/14 Robert V League City, United States
Motel chain is good and my family and I have always had a good experience. This facility was nice and I had a good visit. I would use again if I was in the area again. Check-in and check-out was smooth. Accommodations were very good. Nice location.
"So far so good"
09/17/14 Jay R San Antonio, Texas
Writing this review after the first night of my stay. Checked in late last night and my children followed shortly after. The night staff, Eva, was great and friendly. I'm having issues with wifi connectivity but everything else is ok. The cleaning lady was also very friendly. I noticed the many negative comments but so far so good!
We just stayed here over the weekend for a wedding... after a long 4.5 hour drive we arrived at hotel way before check in time normal check im time is at 3pm we got to check in way before that which was a good thing because it gave us time to rest before the wedding... the room was very clean & the stay was excellent! Will stay again when we go back! I will admit when i first booked hotel & after reading all these reviews i was afraid to stay but it all worked out great... this a new hotel!
"Disgusting rooms and staff? What staff?"
If you like filthy rooms and a crazy staff that does not work, this place is for you! We stayed for 3 nights for a funeral and it was the closest place. I wish I could post photos here cause I took many! Blood on the walls? You got it! Nasty Foot prints on the elevator doors? Oh yes! Do you want a room that is never cleaned even after 3 nights and us begging for clean sheets over and over again? This is your place! Pool? More like a bug infested pond! It had giant spiders and Beatles coating the top of the pool. We told the staff and they said they did not own a net!! Why have a pool with no means to clean it? Our mirror said "death to you" when it got fogged up meaning it was not cleaned between stays and the floor smelled like dirty socks! No one was ever at the front desk, and I mean ever! We showed up at 2 am tired and with 2 very tired babies. No one was there! After waiting 10 minutes, we called the front desk and someone came running in. My daughter got hurt and I ran down for a band aid. No one was there! I waited 10 more minutes for someone to come, and he had no clue where the first aid kit was!! After looking, he finally found it. I asked again if a maid could please come to the room. He assured me she would. No maid ever came during our entire stay! cigarettes galore!! People smoke all over the place, even the indoor pool area had tons of squished cigarettes inside! The staff is super weird and I'm sure they live there, which is fine, but do your job at least instead of sitting there eating breakfast while a guest is waiting. Worst hotel I have ever been to. Even my 6 year old who loves hotels could not wait to come home cause it smelled of dirty feet!
07/02/14 Joe R Lufkin, Texas
The night staff (young man) was not knowledgeable about check-in procedures. The older woman (apparently the manager) was, but she was dressed in some type of halter top and took money out of her bra in my presence. They were fussing about some meeting they were to have the next day and the woman had to remind the young man two times to take care me. The bathroom floor had not been mopped and long black hairs were on the floor (I am an old gray hair man). The second floor hallway smelled like sewer. The breakfast was not very good, and the orange juice was watered down. The only thing that looked appetizing was dry cereal. They should have just got donuts from the shop across the road!
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