"Close to Mountaineer Field"
This was a great hotel. Walkable to Mountaineer Field for the WVU football game and many places to eat in the Suncrest Town Center. Hotel was very clean.Genuine Hotels.com guest review
"Great place to stay"
We only stayed one night but we've been here before and as always the service was great and the food is always good. The staff are always friendly and helpful and I love that I can go downstairs anytime to the front desk and get something to snack on or a drink from the little mini store.Genuine Hotels.com guest review
"great room but it smelled like socks"
great place to stay but the room smelled like socks and nobody refilled our coffees for the second day of our stay. That said, there was plenty of coffee in the main lobby to use.Genuine Hotels.com guest review
Our stay was great. Nice hotel, centrally located and good food. The airconditioner was a little loud, turning off and on, didn't make for a good night sleep but I am a light sleeper though so any noise wakes me up. Overall good locationa and clean!Genuine Hotels.com guest review
We didn't like anything about our stay because WE DIDN'T STAY!!!! We found a huge ring (massive) under the sheets and scrappings of who knows what!!!! It was obvious they didn't change the sheets! Totally unacceptable.The headboard had several inches of dust on it. The floor was dirty. We had to leave the hotel that night at 9:30 and drive 2 hours home!!! […] All we got was a simple "sorry" and I was asked to call the next morning to make sure our credit card was not charged which took 30 minutes of our vacation time!!! Not happy about this at all!!! What we thought was going to be several days of relaxation turned into a complete nightmare!!! It's been several days and still haven't heard anything from the hotel manager. What happened to pleasing your guests and making sure they were satisfied? Read moreGenuine Hotels.com guest review
No bad comments here... However bed was a little harder than I am use... Nice place... Two thumbs up...Genuine Hotels.com guest review
Great late night stopover while driving through West Virginia. Hotel was convenient and easy to get to from the highway.Genuine Hotels.com guest review
"Great staff awful beds"
Everything about our stay was great until it was time to sleep. I have never slept on a more uncomfortable bed or pillow! Whoever was in charge of picking out beds apparently does not sleep in a bed. It was like sleeping on a piece of plywood! The staff was exceptional!!Genuine Expedia guest review
"nice and clean"
nice and clean got all my coffee I needed,got hot water for us four to bath/didn't run out of hot water,Genuine Expedia guest review
Decent hotel. Breakfast ends too early though. I would stay again.Genuine Hotels.com guest review
This is a very nice hotel. The staff is young and very attentive to your needs. The room was in excellent condition with a nice space for computer work and the beds were nicely appointed and very comfortable.Genuine Hotels.com guest review
"Weekend with the girls"
Morgantown was the perfect mid-way point for a girls weekend. The Hilton Garden Inn was well worth the affordable nightly rate. Located in a shopping plaza, we were surrounded by restaurants, a nightclub, a few bars, a grocery store, and a gas station - all within walking distance. "Downtown" Morgantown was within the shuttle's 2 mile radius and offered […] a free, friendly, convenient ride into town. We can't wait for our next girls weekend! We'll definitely select this hotel again. Read moreGenuine Hotels.com guest review
Not the value for the amount paid.Genuine Hotels.com guest review
We reserved a room with a king bed however the bed was a queenGenuine Hotels.com guest review
The hotel provided all of the amenities that our families needed. The location, the pool, and the exercise room was easily available. Very close to good restaurants at walking distance. Fast attention at the front. I highly recommend this hotel!Genuine Hotels.com guest review
Need to clarify that breakfast is NOT included i the room rate. Buffet was all that was available, and I did not eat nearly $9.95 worth of food.Genuine Hotels.com guest review
overpriced. housekeeping needs to improve (no cups left, garbage not taken out, no vacuuming done, no coffee left).Genuine Expedia guest review
We planned a family weekend to relax and spend time together. The only complaint is that the Jacuzzi was out of service and that was one of the main reasons we chose this location. Service and rooms were tip top.Genuine Hotels.com guest review
"Close to amentities"
First time staying on this side of town and was very nice. Close to some really good restaurants. I would recommend they work on the clearing of snow in the parking lot.Genuine Hotels.com guest review
"Great hotel. Breakfast was good. Made to order."
This is a great location in heart of Morgantown. Excellent resturants in walking distance in this upscale shopping center. Staff friendly and helpful. Breakfast made to order with some pastry and fruit set up for self service. Good breakfast. My grandson was disappointed in that pool was closed until Feb 12 for maintenance. We were not aware of that […] when booking. We have stayed here in past, good experience each time. Read moreGenuine Expedia guest review
"Excellent service, close to WVU - awesome location"
Beautiful hotel, friendly and serving staff, extra clean rooms, awesome location to all shopping, restaurants and WVU. Morgantown is a busy city, but this hotel made the stay enjoyable - everything was top-notch!Genuine Hotels.com guest review
"clean, and nice hotel."
Everything about the Hilton garden Inn was very nice. It was clean clean clean, which is important. The lobby was nice, the staff was always very helpful. The pool was clean and nice. The little resturant had good food, the only problem being was that it wasnt separated from the rest of the lobby, so you kind of felt exposed, as you were either eating […] dinner or drinking at the bar. The bed in my room was an adjustable bed, but the mechanics didnt work, I am sure they would have handled the problem for me, but I didnt complain, so myy bed was a lttle too hard. but all in all, I would definately recommend this place. Read moreGenuine Hotels.com guest review
"One of Morgantown's Top 3 Hotels"
This is a great hotel. The staff is very well trained from the front desk to housekeeping. Rooms are nicely furnished and very clean, everything works well. Free Wi-fi plus a business center, a nice indoor pool & spa, a fitness room, a restaurant that looks very good, though we didn't try it. 24 hour coffee & selection of nice teas in the lobby. Fridge […] & microwave in your room, plus a sleep number-type mattress. Thoughtful extra touches like Neutrogena soaps and a Keurig coffee maker in room. We visit Morgantown 3 times a year and have tried all the hotels. Hilton Garden Inn, Watertower Place and Euro Suites are the best you will find. Read moreGenuine Expedia guest review
"Very Convenient to WVU."
All positive in the review catagories and would definitely stay there again. I do have one suggestion. 3 tries with the GPS did not lead us there. We reached a dead end, a housing development and a restaurant. Fortunately we could see it and were able to make our way. Perhaps give GPS coordinates that will lead guests directly to the hotel.Genuine Hotels.com guest review
The room is great. I love the Keurig. The pillows are fluffy and comfortable. I'd stay here again just for the front desk staff. The hotel is near restaurants and my clients.Genuine Hotels.com guest review
Our room smelled like cigarettes and smoke when we first arrived. We requested a different room and they gave us another one that smelled just as bad. My wife and I had a headache the whole weekend. Our cloths smelled of smoke and so did the bed we slept in ! Would not recommend staying there if you do not smoke.Genuine Hotels.com guest review
I had a 2 day conference here, so I decided to stay "on site" at this hotel. The staff was very friendly and always helpful. There was a continental breakfast along with breakfast that could be ordered such as omelets etc. Of course, lunch and dinner could also be purchased. The rooms were clean & quiet. I was right across from the elevator and never […] heard a sound. The bed(s) were comfortable with the adjustable mattresses. Instead of the usual micro-coffee pots, they had Kurig Single cup coffee makers with complimentery coffee and tea (wish I would have known so I could have taken my preferred brand K-cups). I was very happy with the usual amenities such as fluffy pillows, higher-end toiletries, and free internet access. Read moreGenuine Expedia guest review
The Hilton Garden-Inn is a very nice hotel. The restaurant is not recommended and did not feel like a hotel restaurant; probably wouldn't plan on eating at the hotel again, but the surrounding area offers many restaurants within very close walking distance. Overall, great hotel, just a minor dissatisfaction in the hotel restaurant.Genuine Hotels.com guest review
I checked in and a staff member greeted me politely and it took no time at all to get my room. He helped me figure out my location and never once rushed me and never made me feel like I was a bother with all my questions. He then called me by name and was very helpful. I have recently booked the hotel for 3 more up coming events. I travel for work and […] as of right now this is where I will be staying until something bad happens. Thank you Read moreGenuine Expedia guest review
"Pretty hotel but lacking"
Needed more coffee in the room and we couldn't get a late checkout...Genuine Expedia guest review
"Great Place to Stay for a Mountaineer Game!"
We were super-pleased with our stay. The hotel staff was extremely pleasant and helpful. The hotel is very nice, and you absolutely cannot beat the location!Genuine Hotels.com guest review
"Close to everything"
We could have done without the bed with the comfort dials. Other than that, the hotel was great.Genuine Hotels.com guest review
"Easy access to all!!"
Loved it! Very clean hotel and room. Staff was all very courteous. Would stay again.Genuine Hotels.com guest review
"Excellent steak dinner @ a Hilton Garden Inn? Yes!"
I can't believe the steak that I had at this Hilton Garden Inn. Really fantastic. I suggest you try one if you're there.Genuine Expedia guest review
"Best hotel for a football weekend"
We stayed her for a WVU football game. Room was fresh and comfortable, facilities were immaculate. Great location near shopping area with great entertainment. We were able to enjoy dinner and drinks within walking distance and enjoyed dessert at the cupcake shop a block away. Breakfast at the hotel the next day was greatGenuine Expedia guest review
The service, room and location were great. My only complaint was with the bed. There was a separation between the mattress and head board and the pillows were too small. The pillows kept sliding down between the mattress and headboard making my head hit the head board and waking me up. I told the manager on duty. This was my only complaint.Genuine Hotels.com guest review
"Easy parking for me"
every thing went well.....But stayed 3 nights payed the same for all 3 did not get good cleaning or clean sheets.Genuine Expedia guest review
"Clean hotel, Helpfull staff"
The hotel was clean and comfortable. business center was convenient and useful. Staff was friendly and helpful.Genuine Hotels.com guest review
"Great location and hospitality"
Very busy at breakfast time so if ordering hot breakfast there was a wait. Other than thal all amenities were superb.Genuine Hotels.com guest review
we stayed only 1 night but it was a pleasure. Beds were very comfortable, nice pool, and fitness room.Genuine Expedia guest review
"Great All Around"
Very nice hotel. Would recommend to anyone. Wonderful value for your money.Genuine Hotels.com guest review
Room was good. Nice size, reasonably priced. Staff was friendly.Genuine Hotels.com guest review
"great hotel- close to restaurants and other areas"
Everything is excellent- great location, staff and facility-- only complaint is the pillows-- too soft and no head support even with 2 of them-- otherwise greatGenuine Expedia guest review
"Less than 2 miles to Ruby Memorial Hospital"
Our stay was excellent. The hotel was very clean and conveniently located beside a small mall with lots of eating and shopping options. It's very close to Ruby Memorial hospital and the WVU campus. We traveled with two children ages 3 and 7, they LOVED the indoor pool. There is a nice little restaurant located inside the hotel. This is the second time […] we've stayed here and plan on staying there again on our next trip to Morgantown. Read moreGenuine Hotels.com guest review
Clean rooms very well maintained! Price was a little steep but overall a good place to stay!!Genuine Hotels.com guest review
"fairly new and well maintained"
We like to stay in newer motels and this was in the best location in Morgantown, wva. We were very glad we chose it and always have a good experience at any hilton Garden inn. The staff was very friendly and we always appreciate that!Genuine Hotels.com guest review
Nice hotel with nice surroundings. The bed is adjustable but I still find it hard even on the softest setting. The room had some weird smell, like someone had tried to cover up smoking in the room. Nice indoor pool area. Friendly staff at breakfast. Great valua of breakfast.Genuine Hotels.com guest review
It's a good place to stay with children. It's close to restaurants and the hospital. We could walk right across the parking lot to get food. I really like this hotel and would stay ther with my family anytime.Genuine Expedia guest review
This hotel is clean and the staff is accomadating. They were friendly and well versed about the area. This was a comfortable hotel.Genuine Hotels.com guest review
"Always love the Hilton Garden Inn experience"
Great location, close to the airport? When booking hotels, I'm leaning more and more to HGI. Good restaurant, pleasant staff, and a handy shuttle to avoid having to take a cab.Genuine Expedia guest review
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