All hotels in Morgantown, West Virginia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here150 Suncrest Towne Center Dr, Morgantown, WV, 26505, United States of America, ‏‎855-239-9477
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4.4 / 5Excellent

Score breakdown (from 159 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.5
  • Neighborhood
    4.5
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4.0 / 5Excellent
"Good location, very nice service. Bad bed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We arrived late and the front desk assistant was very nice. She gave us good advice about parking. We found the layout of the hotel a bit odd - the elevators were not central, so if your room was at the opposite end, it was a longer than expected walk. We did not like the bed, it was too hard and the gauge on the side did nothing. Also, the bottom sheet was too small and kept flipping off the corner. But the room was clean and the hotel was conveniently located. And the personnel were all very nice.
Genuine Hotels.com guest review
1 night business trip Apr 19, 2015
A Traveler
US
5.0 / 5Outstanding
"On the way home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Food was excellent. Room was extremely clean. Staff was great. A little off the highway but worth the distance once you get there. Will definitely stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Michael
US
2.0 / 5Fair
"Not living up to the Hilton name"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The beds were supposed to adjust to your comfort level. Mine did not and it was like laying on a pile of bricks. Also I dropped my remote under the bed and had to retrieve it. Under there I found the floors covered with dust. Lastly lz after paying $9.95 for the hot breakfast, the waitress forgot my bacon and breakfast potatoes. She didn't come back to check on me until I had to leave. For a Hilton, I expect better service, cleanliness, and comfort.
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
Larry
US
5.0 / 5Outstanding
"Short stay - no problems"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had little interaction with the staff, didn't require any special service. Check in was quick and check out quicker.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Doyle
US
4.0 / 5Excellent
"Visiting"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My husband and I have stayed at this Hotel several times and each time the employees treat us with such kindness. We plan on returning in a couple of months.
Genuine Hotels.com guest review
3 night family trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"Family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent staff, felt the bed should be more comfortable
Genuine Hotels.com guest review
1 night family trip Mar 20, 2015
betty
US
5.0 / 5Outstanding
"Visiting WVA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was accessible, the personnel was friendly, and the hotel room was clean and nice.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Macarena
US
5.0 / 5Outstanding
"Snow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Besides the DirecTV being out in the middle of a major snowstorm otherwise a great experience.
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
A Traveler
US
3.0 / 5Good
"Noisy Drunk Neighbors at 12:00am...Not Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
There was a guest in the adjacent room that was extremely noisy and i had to go to the front desk to complain on a couple of occasions. Yes it's a college town...But that just means that hotels like this need to be vigilant about monitoring activity at their property
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Elizabeth
US
4.0 / 5Excellent
"Weekend Snowed in! Had a great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was nice, parking was easy even with 7+ inches of snow. The front desk staff and dining area staff both provided great service. The food was good and I wish we had have eaten at the hotel instead of going to Buffalo Wild Wings the first night. The Room was great and the staff even did a superb job when we needed to switch rooms on the second night due getting snowed in with our son who was coming back from staying with family. The only negative was the fact that the pool and hot tub were closed for renovation. Would recommend this hotel to anyone who wants a good quality hotel near the WVU campus. As long you don't need a full kitchen in the room.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Jordan
US
5.0 / 5Outstanding
"Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hilton Garden Inn in Morgantown is located in Suncrest Town Center and is surrounded by a number of great dining options that you can easily walk to. Also, it is in close proximity to route 68 making it easy to get to. The hotel was clean with a nice fitness center and plenty of free parking.
Genuine Hotels.com guest review
1 night business trip Feb 15, 2015
Steve
US
5.0 / 5Outstanding
"Two thumbs up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In Morgantown for a couple of job interviews at Ruby Memorial. Spent one night on a friend's recommendation, was not disappointed. The room was clean, staff was friendly and helpful. The only thing I could say negatively is that the beds have some sort of dial on either side of the mattress to adjust firmness/softness and it didn't seem to work for me. Regardless, the bed felt fine and I did not lose any sleep. Would stay again.
Genuine Hotels.com guest review
1 night business trip Feb 1, 2015
Holly
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed the hotel but we did have to be moved because of a heating problem in our first room. But this was handled well and I will continue to book this hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"THE place to stay when in Morgantown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a very nice hotel with a staff that provides excellent service, by all, with one member, who cannot be identified in any manner according to Hotels.com review policy - this is my 4th or 5th attempt to get a review through the system! - well this one staff member is MOST EXCELLENT OF ALL. Anyhow, stay here, it is a top-of-the-line Hilton Garden Inn; you will NOT be disappointed ... 'cept that you find yourself in Morgantown. Could be worse; much worse! [Jes' kiddin', folks, its great!]
Genuine Hotels.com guest review
1 night business trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly,helpful staff. Room was clean. Convenient location.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay! Convenient to great local places to shop and eat. Clean and up to date! Will be coming back to stay again!!
Genuine Expedia guest review
Other trip Jan 19, 2015
Cherri
US
2.0 / 5Fair
"Not a relaxing night of sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We did not enjoy our stay! We were beside a family with 2 children who were extremely loud. They were up late and also got up early! In addition, the pool was not usable because of mechanical issue.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Satisfied but not overly impressed."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall,my stay here was satisfactory. The beds were like sleeping on bricks, the WI-FI was slow and I had trouble getting the room to warm up. I was surprised at breakfast when the coffee canister ran out on the breakfast buffet and they didn't bring out another one. They just advised customers to get coffee from the one in the lobby. When it ran out they just asked customers to use the Keurig at the front desk. It was during the last hour of the breakfast serving time but people were still eating; and I would think that they would keep the coffee flowing until the very end. I would stay here again for convenience but wasn't overly impressed.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Vanessa
US
5.0 / 5Outstanding
"Best hotel in Morgantown. no doubt!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect. A little pricy. But it's morgantown.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
holly
US
5.0 / 5Outstanding
"Good Place to Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location with equal distances to the Downtown Campus and the Evansdale Campus. Overall a I was happy with the hotel, their breakfast and the restaurants in the attached shopping center.
Genuine Hotels.com guest review
2 night family trip Jan 7, 2015
Daniel
US
5.0 / 5Outstanding
"Two Thumbs Up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff was nice. They had a free shuttle to take us to event (though it ended at 10:45 PM on New Years Eve, I wish it ran longer). Great location. Lots of restaurants around hotel.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Jamie
US
5.0 / 5Outstanding
"It it very clean hotel and its room is wide enoug."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The daily cost is very expensive compared to the others hotels. There is no enough transportations such as taxi, bus> The shuttle alone is not enough to meet the coustomers requirments. I like the gym in this hotel. The best thing is the food and resturnets are alot near around the hotel. All the staff of the hotel are well knowledge and cooperative with me.
Genuine Expedia guest review
Other trip Jan 8, 2015
Faisal
US
5.0 / 5Outstanding
"School stay near WVU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff here was fantastic!
Genuine Hotels.com guest review
2 night business trip Jan 4, 2015
Genevieve
US
4.0 / 5Excellent
"Excellent customer service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Superb customer service. I would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful wonder wonderful"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is located in one of the nicer shopping plazas. For the price, this hotel was a fabulous stay. So great to get off the highway after a long drive and rest somewhere modern and clean. The lobby is gorgeous and it was nice to have a big bathroom with enough counter space for all of our toiletries. The beds were comfortable and the TV had a guide which was nice. The only downside was no free breakfast, but that is fine with me. I'd rather have the money go towards a nice, renovated room like this than have a free, horrible breakfast with a 'ok' room.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was a quite happy with this room. It was comfortable, quiet, and very clean.
Genuine Hotels.com guest review
1 night business trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"garden inns top my list"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great motel for decent price. next to very nice Kroger and many other shops/restaurants. convenient small bar/grill in lobby. pool and hot-tub were clean, warm, under-used. was an excellent stay--family came for a swim and few drinks. staff was polite and helpful. five stars from a small-town guy.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
steve
US
5.0 / 5Outstanding
"v"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Staff was wonderful.
Genuine Hotels.com guest review
1 night romance trip Dec 7, 2014
jack
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, location, and staff! Beds were a little uncomfortable but not a reason to stay some where else.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Shopping trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My friend and I stayed here while on an overnight shopping trip. The hotel/ room was very nice and clean. My only complaint was that the beds were a little hard. We turned the dial to make them softer, however, I felt like I slept on a rock. Also, a continental breakfast would have been nice.
Genuine Expedia guest review
Other trip Dec 8, 2014
Melissa
US
5.0 / 5Outstanding
"Loved!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was wonderful! I will definitely be back!
Genuine Hotels.com guest review
1 night business trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"A great plae to stay in Morgantown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A nice hotel in an excellent location for a visit to Morgantown. The front desk staff was great and the made to order breakfast too. Finally, unlike a lot of hotels, the exercise room had decent equipment and it was well maintained.
Genuine Hotels.com guest review
1 night trip Nov 30, 2014
Michael
US
5.0 / 5Outstanding
"Hilton Garden Inn Hotel Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Business Trip. Hotel was great. One of the guests is a Hilton's reward member and a hotel snob. One of the best hotels he has stayed in.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Kim
US
1.0 / 5Poor
"Awful"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horribly unclean. Parking lot sucks
Genuine Hotels.com guest review
1 night trip with friends Nov 20, 2014
Robin
US
5.0 / 5Outstanding
"Brief & Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was spacious and very clean. Hospitality and service was great from all staff members.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
glenn
US
3.0 / 5Good
"Overall good experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Bed did not adjust firmness on half of the bed, hallway light was burned out, expensive room service, located in good shopping center.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Two thumbs up!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The operations manager went beyond himself to help us with a registration mistake. Outstanding friendly staff at this hotel.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Sarah
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Interviewed across the parking lot. Tons of quick restaurants around as to avoid expensive meals. Great breakfast. Keurigs in every room huggee.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
5.0 / 5Outstanding
"comfy beds"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was almost perfect. My room smelled like an old mop. That is my only complaint. The bed and room itself was clean and comfortable. This hotel is one of the nicest I've stayed in.
Genuine Hotels.com guest review
1 night trip Oct 24, 2014
LN
US
2.0 / 5Fair
"Morgantown, WV"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was a rough sleep. The mattress was horrible. Also, the whole building was suppose to be a smoke free building, but our room reeked of the left over smoke smell. Overall, this hotel wasn't the best nor the worst but I would search elsewhere first.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
"Smelly room"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Roome smelled like a brothel. Complained and it went away for a few hours then came back. Called for wakeup call and never got it. Good thing I didn't miss a flight. Only an hour late for an appointment. Other than those 2 things it was fine.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel that is clean and quiet and has a great staff.
Genuine Expedia guest review
Other trip Oct 9, 2014
Jeff
US
4.0 / 5Excellent
"Nice hotel. Recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed one night. Was clean and comfortable courteous staff
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel, close to my sons dorm room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I loved the hotel, it was plush and clean. I have nothing else to add.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel Near WVU and very near to all shops . You can walk to all shops. I will book room in this hotel again.
Genuine Expedia guest review
Other trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Mountaineer Field"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great hotel. Walkable to Mountaineer Field for the WVU football game and many places to eat in the Suncrest Town Center. Hotel was very clean.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We only stayed one night but we've been here before and as always the service was great and the food is always good. The staff are always friendly and helpful and I love that I can go downstairs anytime to the front desk and get something to snack on or a drink from the little mini store.
Genuine Hotels.com guest review
1 night trip with friends Sep 5, 2014
Cath
US
4.0 / 5Excellent
"great room but it smelled like socks"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great place to stay but the room smelled like socks and nobody refilled our coffees for the second day of our stay. That said, there was plenty of coffee in the main lobby to use.
Genuine Hotels.com guest review
2 night romance trip Aug 30, 2014
Amber
US
4.0 / 5Excellent
"Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great. Nice hotel, centrally located and good food. The airconditioner was a little loud, turning off and on, didn't make for a good night sleep but I am a light sleeper though so any noise wakes me up. Overall good locationa and clean!
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
John Moye
US
1.0 / 5Poor
"Disgust"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
We didn't like anything about our stay because WE DIDN'T STAY!!!! We found a huge ring (massive) under the sheets and scrappings of who knows what!!!! It was obvious they didn't change the sheets! Totally unacceptable.The headboard had several inches of dust on it. The floor was dirty. We had to leave the hotel that night at 9:30 and drive 2 hours home!!! All we got was a simple "sorry" and I was asked to call the next morning to make sure our credit card was not charged which took 30 minutes of our vacation time!!! Not happy about this at all!!! What we thought was going to be several days of relaxation turned into a complete nightmare!!! It's been several days and still haven't heard anything from the hotel manager. What happened to pleasing your guests and making sure they were satisfied?
Genuine Hotels.com guest review
2 night trip Aug 10, 2014
Tammy Beckwith
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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