Excellent service, provides buggy service right to the room block doorstep. Really pampered from walking. Room is spacious and clean. Beds are comfortable. Pillows are too flat though and carpeting needs changing, the colour and condition looks dated. Ideal location next to Lijiang old town. Overall, a fantastic hotel.Genuine Hotels.com guest review
Superb hotelGenuine Hotels.com guest review
Perfect location, just a stone's throw away from Old Town Lijiang, and not near the noisy bars or traffic.Genuine Hotels.com guest review
"Excellent. perfect location, perfect arrangements."
This in one of the best hotels I've been in my life. the stay left me with a strong taste for coming back and will certainly come back in the first occasion.Genuine Expedia guest review
Wonderful stay in a charming town. Glad to see western plumbing. Lijiang ancient town is accessible through a not so charming back entrance. Worth the price if value a htoel where the staff have gone to hotel school, unlike the rest of Chinese hotels, especially outside the big cities.Genuine Hotels.com guest review
"Great spa with a wonderful restaurat"
Great location adjacentto the ancient city. Super high quality property with a wonderful restaurant.Genuine Expedia guest review
"One out of the box!"
This is a very beautiful and unusual hotel. It is more like a luxury village resort. Spread over a large area of landscaped gardens with mini lakes and water features it fits perfectly into the ancient and historic town of Lijiang. It is quiet, peaceful and charming We were impressed by all aspects of the service including the excellent, fresh breakfast […] pack prepared for our early flight back to Australia. Read moreGenuine Hotels.com guest review
Check-in及等待入住的速度讓我們有點不耐煩，房間的清潔希望更徹底，整體來說，飯店位置，房間舒適性，服務品質，是很優的！Genuine Hotels.com guest review
念願の丽江に行ってきました。古城に隣接しており、またバス通りにも面しているので、ホテルを拠点として移動の便がとても良かったです。ホテルの外観、内装も街並みにマッチしており、とても感じの良いホテルでした。また訪れたいホテルのひとつです。Genuine Hotels.com guest review
1. 此酒店的位置非常棒, 從正門下去就是商業大街, 緊鄰著屈臣氏與肯德基, 若從後門出去, 走個不到10分鐘就能走到古鎮的四方街. 2. 早餐不錯, 選擇很多, 連雲南傳統美食也都可以吃到 3. 泳池很大, 更衣室內烤箱與蒸氣室, 還算方便Genuine Hotels.com guest review
"Utmärkt läge med Snow Mountain i fjärran"
Charmigt hotell alldeles vid porten till Old Town Li Jiang. Utmärkt frukostbuffé med möjlighet stt sitta ute och njuta av den friska luften och den vackra vyn av Snow Mountain. Välj gärna någon av de små resturangerna i Old Town för middagen och avsluta med en drink på uteterassen på hotellet.. men undvik deras Irish Coffe!Genuine Hotels.com guest review
솔직히중국호텔이라큰기대하지않고갔는데 정말깨끗하고고급스럽고친절했습니다 개인적으로리장고성보다도호텔이더좋을정도였습니다 로맨틱하면서역사성을띤건물이라부러웠습니다Genuine Hotels.com guest review
"Nabo til Ancient Town med stil"
Kvaliteten varierede fra dag til dag i den asiatisk/vestlige restaurant, og der var lidt støj fra den gamle by, som vores værelse lå lige ud til. Ellers ikke noget at udsætte på opholdet.Genuine Hotels.com guest review
We were having a good timeGenuine Hotels.com guest review
新しくてキレイ。ホテルの中でも麗江の雰囲気が味わえる。 立地も観光地から近く、日中にホテルに戻って休むこともできた。 朝食も美味しかったです。Genuine Expedia guest review
酒店环境非常舒适，服务非常细致，周到。很喜欢！！Genuine Hotels.com guest review
酒店內兩間餐廳服務和食物仍有改善空間。Genuine Hotels.com guest review
さすがクラウンプラザ！です。 いい思い出ができました。 部屋は清潔で、スタッフも親切で熱心でした。 私のカタコトの中国語と英語で日帰りツアーの申し込みに対応してくれました。 朝食は値段が高いですが、種類が多く、おいしかったです。 ホテル内装・敷地内の景観が美しく、どこを見ても絵になり、写真をたくさん撮りました。フロントから見える雪山もよかったです。Genuine Expedia guest review
從硬體建築到軟體服務以至位置都是絕佳的。Genuine Hotels.com guest review
意料之外的好，從建築本身到環境以及服務都無可挑剔。Genuine Hotels.com guest review
2013年5月に引き続き、2度目の宿泊だが部屋の設備・清潔度等、 全て快適。立地条件も良くお勧めする。Genuine Expedia guest review
住宿房间都还可以，符合五星的标准Genuine Hotels.com guest review
住房很满意，餐饮服务态度还可以更好Genuine Hotels.com guest review
緑が多く広い敷地内に3~4部屋／棟の建物が点在しており非常に良い雰囲気。部屋は『デラックスルーム』であったが、雰囲気も非常に良く満足。ホテルスタッフのレベルも高く、気持ちよく滞在出来た。朝食は質量ともに非常に良いが、特にパンの美味しさは秀逸。是非、他の方にも勧めたい。 麗江古城にも近く、また訪れたい（宿泊したい）。Genuine Expedia guest review
スタッフの対応が非常に良いホテルである。 シティホテルをイメージしていたが、広い敷地内に、二階建ての客室が点在しており、その開放感に満足させられた。 また古城に近いロケーションで、近くの市場で麗江市民の生活を垣間見ることも出来て楽しめた。Genuine Expedia guest review
"Excellent Hotel 很好的酒店"
位置很好，走幾分鐘便到舊城的南門出口，靠近七一街下段，購物更平(四方街貴)。開始到麗江時住民宿客棧，環境很差。在這間麗江和府皇冠假日酒店住了兩晚，感覺超好。只是在酒店內拍照片，職員說酒店不準拍攝？？住客也不可以？只是影景，又沒開閃燈！希望酒店改變一下！Genuine Hotels.com guest review
Fijne kamer, heerlijk bed, goede service, maar het mooiste is dat je vanuit het hotel zo de oude stad inloopt. Volgens ons de beste keus in Lijiang.Genuine Hotels.com guest review
外は日本語はおろか英語もほとんど通じない中国語オンリーの世界ですが、このホテルでは多くのスタッフが英語を話し、またスマイルで出迎えてくれます。部屋も広く豪華で水もお湯も豊富です。朝食のブッフェは豪華で味もいいです。ソフトはまだまだと感じます。挨拶は元気なのに荷物を持ってくれなかったり、部屋の掃除がイマイチで棚の上には埃がたまっていたりと。また朝食で相席させようとするなど中国人方式のサービスはいかがなものかと思いました。しかしここに匹敵するようなホテルは麗江にはないので次回もまたここに泊まりたいです。Genuine Hotels.com guest review
"Best of both worlds"
01/30/15 MerleKing Rome, Georgia
My son and I vacationed in Lijiang this winter and stayed 3 nites at the Intercontinental hotel on the edge of the Old Town. The facilities are wonderful and the location is perfect. The staff was attentive and worked very hard to make sure that everything was perfect. This hotel is an oasis. I hope to stay here again in the future. We booked the hotel through C-Trip and got a great rate for a 5-star property.
"Private oasis where you can live in a bubble"
01/17/15 SteenieC Sydney, Australia
The Crowne Plaza Ancient Town has all the amenities you would expect of a five-star hotel, plus one big advantage. It is literally on the doorstep of the old quarter, with its cobblestoned streets, running streams and exotic local craft shops. You slip through a gate in the hotel wall, staffed 24-7 by a sentry who unlocks it for you, and it is as if you step back in time. Before the crowds arrive you can feel like the old town is your private domain. The hotel is a series of villas set in gardens, with lots of space. You can open your windows to let in the breeze and the sounds of folk songs coming from the bar on the next street. The breakfast choices, in a room with the most exquisite view of tiled rooftops and snow-laden mountains, has to be one of the best I've ever seen. The choices go on for about 20 metres, everything fresh-made (except maybe the pastries?), and the staff are extremely attentive. It's essentially a Western comfort zone, not especially local although the architecture is strongly alpine-Chinese, but if you need a spa, gym or pool where you stay, this is great. It has a big-hotel feel: the people you see at breakfast won't be there tomorrow, off with their tour group to the next destination. Staying 5 days i felt like a veteran! One extra plus for travellers is that you can access Facebook and other sites normally banned in China. And although the spa is nice, you can get a massage for about a tenth of the price across the street in front of the hotel. Only trouble is, you have to step out of the bubble and actually engage with reality. Which can be difficult because the hotel is such a perfect dream-world that you can forget that this is far from the reality of how the locals live.
"Lijiang, Part Two, Crown Plaza"
01/14/15 Lew S Los Angeles, California
Still freezing and looking for respite, our guide in Lijiang suggeste we look at the Crown Plaza, as she believes they have "air conditioning" Chinese verbiage for "heat"! We spent the full day sightseeing in sub freezing weather and were ready for a "warm" even temperate at this point, room. The guide made the reservations for us and negotiated a rate that saved us 100 RMB, which we quickly gave back with the addition of breakfast included! Best $15 investment one could ever make. We drove up to reception and quickly noticed a beautiful interior lobby that just smelled of luxury, our bags were gently lifted out of the SUV where two bellman carefully loaded them on to a trolley that followed us to reception. Stepping inside the doors was "Utopia", oh no that was the last hotel! We were welcomed by the front desk manager who could not have been nicer and before I could put my signature on the sign in sheet, magixcally two hot steaming cups of ginger tea appeared from nowhere and did we gulp those down! We did the usual passport exchange, etc received our keys and were led to our golf cart to take us to the room, where I immediately panicked thinking we were going to be a long way from this beautiful reception area. The three minute ride was literally just behind the main building, but with luggage they preferred to drive us rather than to carry the minimal amount of luggage we did have, Cest la vie! At registration the manger called houskeeping to make sure the heating was full blast and that the room would be warm when we arrived. The room was spectacular and although a touch more than warm, we could hear the flow of hot aiir wafting its way around the oversized room preparing to make our environment more than appealing. The sudden knock on the door was for more hot ginger tea to warm us up so thatwe and the room would be the same temperature, and five minutes later came a humidifier to make sure the air was not too dry for our sensitive Western skin. What luxury! Of course my wife and I had to flip a coin to see who would take the first shower that would last "forever" and i was the lucky one, while she found her immediate access to a very strong wifi signal and caught up on her emails. The bathrooms were just amazing, the door to the shower actually closed all the way so that when one stepped out there was no water on thefloor, not always the case in Chineses hotel showers. Having fully thawed we noodled our choices for dinner and after the long day said lets just saty at the hotel. Great decision, as we walkd the 50 metres to the main hotel, met the manager again and she personally guided us to the trestaurant, where we thought, uh oh "western food"! Nope, their menue had western dishes but we stayed local and ordered the braised duck in a clay pot with two Bloody Mary's. The Bloody Mary's were certainly not made by a famous mixologist but they did actually have some vodka in them. But lets not dwell on those as the clay pot was absolutely phenominal. the duck complete with a crispy skin - don't know how thaty managed to do that- in a soup that was rich with taste beyond belief! So completly satisfied with food and service we repaired to our heavenly room for a full night of warm restful and peaceful sleep..In the morning we discoverd that we could see the top of snow mountain rising majestically over the many hotel pods where these wonderful Crown Plaza rooms were assembled in a semi circle around wonderful gardens waterfalls and even a 20 foot water wheel that just made the whole scene magical. What a great stay, and trip Advisor, you had Crown Plaza as the #34 hotel in Lijiang, you need to adjsut your reviews as it was certainly number One for us.
"A good choice of value, good location and service!"
Stayed for five nights at the end of the 2014, the hotel offered much better than expected environment inside and outside our room, and the staffs are courteous, proactive and helpful. It is situated in a very convenient location, next to an ancient town where you can find eateries and shops easily. Things can be improved included cleanliness of the room carpet and ventilation of the toilet room.
"Good location, friendly staff, room has a practical layout with well placed sockets, plus an amazing view!"
01/04/15 MrsJaniceFoo Singapore, Singapore
We stayed 4 nights in a King Deluxe room on an upper floor from 27Dec to 31Dec. The hotel is conveniently located next to the southern gate of the Dayan Old Town which is registered on UNESCO World Heritage list. It was announced that starting from 1 Jan 2015, there'll be free WiFi throughout the bustling old town where many restaurants, cafes, teahouses, shops and bars are open till late at night. Our king bed in the room has a glass window which directly faces a beautiful water garden feature with the best view of the Jade Dragon Snow Mountain in the background. Every morning, we look forward to seeing a different picture of the snow mountain, depending on the weather: a sunlit mountain peak or a white snow-capped or or a cloudy mountain view which looked so dreamy! The hotel's compound is huge and offers an enjoyable stroll within itself. The buffet breakfast was a reasonably good spread and the hotel staff were all friendly and helpful. If we would visit Lijiang again, we're very definite that we will be back to Crowne Plaza once more....
"I would give it 5 dots if just compared to other Chinese hotels"
01/02/15 yakshaver Sydney, Australia
I pondered if I should score it by comparison to just Chinese hotels, or to other hotels in Asia and the world... Decided for the later, and gave it "only" four dots. Let me say it is an excellent hotel, the king room deluxe was about 60 square metres, and very well appointed, the pillows comfortable, very clean etc. The setting is ideal just on the edge of Lijiang Old town. The service, by Chinese standards, is great! If I compare it to, say Thailand or Singapore, well, it drops somewhat, hence my score. The concierge, and the reception people understand English, and can speak it relatively well. Some of the bar and restaurant staff struggle, and you have to make and effort to adapt your communication. I know I am being difficult, but getting a double shot (double strength) coffee was a struggle, I mostly got two coffees (first world problem, I now...). IN addition, after staying for 4 nights, we wanted to extend for another two at the same rate. This was a bit of a struggle (they wanted to give us the standard internet fare at the time, which was 25 dollars more per room/night). We managed to sway them to our view, but it was a bit of a chore, and it took some skill. To conclude, this is an EXCELLENT hotel, and you will get no better one in Lijiang and surrounds. Even my Facebook account worked in patches, which is amazing for China... I would most definitely stay there again, should I return!
"Beautiful hotel, great hospitality, right beside old town! Will return"
01/01/15 jac_sng Singapore, Singapore
Stayed here with family for 4 days 3 nights. Hotel looks the right part since the old town is located next to it. Very convenient to visit the old town through the side door. Security guards will check if you have a room key before you enter, so its good to know that you are in safe hands. Had a complimentary drink vouchers since we are IHG ambassador. Hotel is currently undergoing upgrading to be an Intercontinental property. Tried the hotel spa and was disappointed, expensive and the massage was lousy. Not sure if the masseuse was tired as our appointment was at 8pm, hence she has no strength. Please look into hiring more staff and provide better training. Chinese food in the chinese restaurant was awesome and less oily. We love the food so much we had our dinners in there for 3 consecutive nights. Breakfast had great variety of chinese and western selection. Would be better if they can offer cappuccino instead of black coffee only.
"Beautifull hotel with terrible service"
12/29/14 Sam168168 Hong Kong Region, China
Hotel under construction, better stay away Western restaurant closed ..... Room service with limited choice .... Very unfriendly staff and management ! What a waste of such a nice location and buildings Sam
"Well located, friendly and beautiful hotel"
12/25/14 Lilian G Melaka, Malaysia
Stayed here for 2 nights 24-26th Dec 2014. It was a very pleasant experience as the first 2 hotels 5* that I stayed in Shilin and Kuming were a bit of let down. Crowne Plaza staff from the reception to the bell boys to the restaurant waitresses were very polite and always smiling. To me who travels a lot, this shows the 5* rating is well earned and deserved. And it is a credit to the management. Breakfast spread - good and has variety. Place beautiful and very relaxing. The hotels rooms are situated in houses. The only downside would be that there is no lift. But saying that their bell boys are good. There are rooms on the ground floor as well. So it is not a problem for older folks.
12/19/14 Shai B Tel Aviv
I have spent 8 days in this hotel with my family, we stayed in the delux room, the room was really amazing, very large , very well done. the hotel has great location, its in the middle of Lijiang ancient town, Breakfast is outstanding, the service is very good. The hotel grounds look like its a part of the ancient town, I very much recommend this hotel, if you wish to visit Lijiang ancient town, which is a real unique and beautiful experience.
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