All hotels in Albufeira, Portugal
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereRua do Pacifico, 24, Albufeira, 8200-166, Portugal, ‏‎800-491-6126
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3.1 / 5Good

Score breakdown (from 17 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.5
  • Comfort
    3.1
  • Condition
    2.4
  • Neighborhood
    3.2

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"gerry"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent value for money very clean and friendly and location perfect ten minute walk to old town and ten to the new town
Genuine Hotels.com guest review
7 night trip with friends Apr 1, 2015
gerald
IE
4.0 / 5Excellent
"Very good stay would recommend to friends and fami"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very good experience. good facilities for all the family great location. only criticism is room a bit run down but clean..
Genuine Expedia guest review
Other trip Feb 27, 2015
john
GB
2.0 / 5Fair
"Perola De Algarve"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
it is an extremely dated hotel which does not deserve a 4 star rating. I stayed in a 4 star hotel around the corner from Perola de Algarve before that was worlds apart in comfort and layout
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
IE
3.0 / 5Good
"When does 4* become 2*"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Room was not equipped as advertised , gym closed ,no microwave, no kettle, no iron, lack of staff, room not cleaned and hotel falling apart
Genuine Hotels.com guest review
7 night family trip Aug 31, 2012
S. Collins
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"séjour agréable en couple"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nous avons passé un agréable sejour dans cet appart hotel. Les chambres sont spacieuses et bien équipées. Petit bémol sur l'accès au spa, où le hammam était fermé, et les de la salle fitness horaires assez restreints. le personnel est très sympathique, la restauration très bonne. La proximité du supermarché est très pratique. Un peu distant du centre ville, la location d'un vélo ou scooter est un vrai plus.
Genuine Hotels.com guest review
7 night romance trip Apr 6, 2015
astrid
FR
3.0 / 5Good
"Max 3 stjärnor"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Rummen stora och rymliga, balkongen OK dock fanns bara 2 plaststolar till 4 personer! Sängarna något för hårda för vår smak. Gammal utrustning i köket, kylskåpet i dåligt skick då dörren var sned och luckan till frysfacket saknades, nedre "flaskhylla" trasig och tålde inga stora flaskor. DÅLIG DISCIPLIN I ATT FÖLJA REGLERNA VID POOLEN! I PRINCIP VAR ALLA SOLSÄNGAR BOKADE REDAN KL 08.00 FASTÄN POOLEN ÖPPNADE 09.00 - INGEN ÅTGÄRD FRÅN LEDNINGEN TROTS TILLSÄGNING (SOLSÄNGARNA RÄCKTE INTE TILL ALLA!!!!) Dock var närheten till köpcenter och affärer riktigt bra, ca 1km till Albufeira centrum (restauranger) och stranden helt OK.
Genuine Hotels.com guest review
7 night family trip Jul 28, 2014
Jocke
SE
3.0 / 5Good
"Sentralt"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Et helt greit hotell. Brukte ca 15 min å hå til stranden og 15 min å gå til bargaten. Fryseren i kjøleskapet var ødelagt, og kjøleskapet duret veldig mye. En del støv og dritter i kroker og kriker og under sengene. Rommet var forsåvidt greit, men ganske slitent interiør. Vanskene var omtrent umulig å skru helt av og det var dusj i badekar som er etter min smak veldig ekkelt. Men det var hyggelig personale og de hadde også privat buss som kjørte flere ganger til og fra stranden helt gratis! :)
Genuine Expedia guest review
Other trip Sep 2, 2013
A Traveler
NO
4.0 / 5Excellent
"Emplacement exceptionnel Lits confortables"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
bien para-pot le prix
Genuine Hotels.com guest review
3 night family trip Aug 5, 2013
da silva
CH
1.0 / 5Poor
"Elendig hotell, styr unna!!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Hotellet fortjener IKKE 4 stjerner, lukta skikkelig vondt i korridoren og rommet var så sliten og sengene er så dårlig at jeg og dama mi fikk vondt i ryggen å ligge der. Fjernkontrollen til tv'n på rommet virker bare på volum knappen, ellers måtte du gå helt bort til tv for å skifte kanal, ikke fikk vi skrudd av tv, måtte dra ut kontakten. Tidlig på morgenen så blir du vekket av musikk og en som skriker i mikrofon ved bassenget for å få med folk på morgen gymnastikk i bassenget der, mye støy hvis du har vindu mot bassenget. Vi klaget og fikk på samme dag ett nytt rom, med litt bedre senger men rommet var like sliten der også, dusj batteriet hang løst ut fra veggen så du ser rett inn i 2 hull i veggen, skal bli morro når vannet trekker seg inn bak veggen der og danner sopp og råteskader! Fjernkontrollen på dette rommet virket ikke i det hele tatt, enda det lyste når du trykket. Vil IKKE anbefale dette hotellet her, det er det verste jeg har sett.
Genuine Hotels.com guest review
4 night romance trip Aug 8, 2013
Tor Erik
NO
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Por lo que se paga, deja mucho que desear a pesar de estar bien situado. No es un 4 estrellas como indica
Genuine Hotels.com guest review
4 night romance trip Aug 8, 2013
Yago
ES
4.0 / 5Excellent
"Bom preço com seviço de qualidade."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Foram dias bem passados... comida excelente, faltando talvez um bolito ou outro ao pequeno almoço. Boa piscina e pessoal simpático com bons animadores, a limpeza do quarto é que deixou muito a desejar. No geral fiquei satisfeito e se possível voltarei.
Genuine Hotels.com guest review
6 night family trip Jul 20, 2013
Paulo
PT
3.0 / 5Good
"Good value for money."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is good value for money. A bit chabby, but ok.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
NO
4.0 / 5Excellent
"Mycket nöjd med hotellet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Först vill jag säga att jag läste recensionerna innan jag reste och blev lite orolig. När vi väl var framme i hotellet såg vi inget av det dåliga som jag läst om. Vi fick ett rum på fjärde våningen och hade en underbar vy över hotellet, polen, havet och växtriket mellan hotellet och havet. Vi fick ett rum som uppfyllde våra krav och det enda dåliga jag kan säga var att dusch kranarna var lite slitna och gamla. När man går omkring i Albufeira inser man ganska snabbt att alla hus och hotell inte är moderna vilket vi tycker är en bra grej, bevarad kultur. Vårt rum var städat och rent, städning varje dag i kombination med byten av handdukar och påfyllning av förbruknings artiklar i badrum. Servicen är otroligt bra och alla är väldigt trevliga. Polen är fin och ren, bra helt enkelt. Maten kan vi inte uttala oss om för vi åt ute alla dagar. Självklart hade vi ac i rummet. Köpcentrum i närheten och läget för hotellet kunde inte blivit bättre. Det känns helt enkelt som om hotellet i helhet har skärpt sig och blivit bättre med tanka på tidigare recensioner. Definitivt 4 stjärnigt hotell i Albufeira.
Genuine Hotels.com guest review
4 night trip with friends Jun 15, 2013
Kusinerna
SE
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Efter att få vänta 95 minuter på hotellrummet efter utsatt tid, kom vi in i ett smutsigt rum med fotavtryck på väggarna, taket och golvet. Balkongdörr som inte gick att låsa. Ett kylskåp så smutsigt att vi inte ville ta i det. Sängar som sett sina bästa dagar för flera år sen. Ibland blev vi utan handdukar. Hela hotellet var kraftigt slitet, smutsigt, med tuggumi på golven. Buskar, gräs och rabatter halvdöda. Skräp i rabatterna och poolen. Fimpar överallt. Receptionspersonalen nonchalant åtgärdade inte mycket. Jag påpekade att hotellet inte är något fyra stjärnors hotell. Inget hotell jag vill rekommendera.
Genuine Hotels.com guest review
6 night trip Sep 8, 2012
Freddie och Katarina
SE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Muuten hyvä, mutta nettisivuilla mainostettiin kuntosalia (joka oli yksi syistä miksi varasimme tämän hotellin) vaikka sitä ei kuitenkaan enää hotellilla ollut.
Genuine Hotels.com guest review
2 night trip Sep 10, 2012
A Traveler
FI
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Genuine Venere guest review
Other trip Aug 27, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
16 night trip Aug 14, 2014
A Traveler
SE

TripAdvisor reviews for Luna Miramar

Overall rating:Based on 170 traveler reviews

Most recent traveler reviews:

Overall Rating
"A STRUGGLING 3*"
05/29/15 HeidiLeicester Leicester
This is our experience of our stay at the Lunar Miramar. We stayed at this hotel at the end of May. Our first impressions were not great, the room wasn't ready. When I asked where I could get changed for the pool I was told by a young female very unhelpful receptionist, " In the toilet" !!!. She would not let us have our all inclusive wrist band for another half an hour. We had to go back for it. Our room was nice, a big room with a pool view. The beds were comfortable. It had all the facilities we required. Towels changed only Three times a week, this is not what you expect from a 4* hotel. The food was very basic, not very warm and appeared to be a lot of re-cooked left overs. For example what meats were not used at night were reserved at the following sitting. The Manager was in the dining room most nights stirring the dishes to make them more appealing and to get rid of the dried up coating on the top!, He did not acknowledge or speak to us once on our Seven day stay. The staff were not friendly and didn't want to talk to you. The bars were just as bad, we had to drink out of plastic cups even in the evening as they had ran out of glass ones by 7.30pm. You were only allowed Two drinks at a time. The pool area was dirty, there were cigarette ends over the floor by the sunbeds, and the tables were dirty and sticky. The bins were all full. Our parasole had broken and one of the waiters tried to repair it with a cardboard Pepsi cup putting it around the pole instead of tightening up the screw!!!! This had already blow off twice and landed on a small child. This hotel is very disorganised, no evening entertainment that's worth mentioning. One other gripe, STAG AND HEN PARTIES!!!! 15 lads and 10 girls. The females had a rude inflatable in the pool need I say any more. There were young children in the pool. Also a group of 45 students celebrating end of exams. This hotel is more like an 18-30's hotel and definitely not for couples of families.
Overall Rating
"Mixed Review"
05/27/15 pineapplechunk cheshire
We stayed at this hotel from 16th - 26th May and on our first day we were met by the sight of a young lad sat by the pool with an obvious dislocated/broken shoulder (we later learnt he had tried to jump from the balcony into the pool and massively failed). After taking our bags up and getting to know the place we returned to our rooms to find that a letter had been posted under our door from management saying that police would be called and people evicted due to rowdy behaviour. We could hear the stag do's before being met by the site of them all drunk and surrounded by empty cups and rubbish which had also been thrown into the pool. The stag do's were horrendous to be honest and the staff were trying their best to deal with them but seemed to be at wits end, when they left on Monday thankfully the week was a quieter one and we managed to actually swim and relax without hearing football chants and constant swearing, my 11 year old could actually order a soft drink at the bar without worrying and feeling intimidated. The pool was a nice size and of various depths which was good. The food was lovely - there was something for everybody and as a fussy eater I found something to eat every meal - the puddings were superb. The hotel itself is gorgeous, the reception is lovely and the staff were always helpful, the rooms were good sized and clean, the only two downsides were the sofa bed which was hard as a rock and the small balcony which you could only fit two chairs on. One staff member I cannot praise highly enough is George who works in the upstairs bar, such a lovely happy guy, very easy to get on with, funny and just such a pleasent person to be around. George created a good atmosphere with good music and we will miss him! The entertainment was ok - it was not the best and we have seen better however the Portugese Folk dance group were brilliant. Going to chat with George was entertainment in itself :) The location of the hotel was brilliant, a 15min walk to the beach which was gorgeous and a 5 minute walk beyond that was the Old Town which again was beautiful. Overall I would recommend this hotel however I think that as families going the stag and hen do's are a massive let down so be warned. ** I did speak with reception and they are trying to whittle them down but obviously the groups booked sometime ago ***
Overall Rating
"Stay away if in a family"
05/27/15 Andy H Sheffield, United Kingdom
have just returned from a holiday at the Luna Miramar and am quite disapointed. Firstly the good points. The rooms and reception area are spotlessly clean with an army of cleaners working really hard to keep it that way. Towels were changed and the beds made everyday. The facilities in the rooms were good (with a toaster, microwave, kettle, coffee machine and hair dryer) and the aircon a godsend at night. The beds were comfortable and the bathroom nice too. The food was pretty good for dinner and lunch with plenty of choice and the staff were with a couple of exceptions very polite, friendly and helpful. The hotel is also well situated being 10 minutes walk from the old town and the strip. Now the bad. At the weekend the hotel gets FULL of stag and hen parties which can be really offputting when you are at the pool in the day and they are drunk and swearing in front of the kids. One lady decided it was appropriate to take a rude inflatable into the pool. I wouldnt care about this normally and the girls have paid and wanted to party but the hotel really badly needs to decide whether it is a stag and hen do hotel or a family one. Trying to go Inbetween like this hotel doesnt work and if i had known it was going to be like this I would have booked elsewhere. Breakfast was pretty much the same everyday with very very little variation and the dining room had one toaster which took an age to warm the bread up (this was changed on our last day). All inclusive drinks were rubbish as all drinks were halves and some of the staff would only let you have one drink at a time. This was really awkward when you are fetching drinks for a family of four. The lounge bar wasnt included on the all inclusive and apart from 20 minutes mini disco every night there wasnt a great deal for the kids to do. No kids club and the entertainment wasnt so great either. In conclusion if you want a stag or hen party (dont go all inclusive) book the Luna Miramar. Dont bother if you want anything else
Overall Rating
"Very disappointing, definitely not 4 star! ��"
05/26/15 RachaelW09
We have just returned from a all inclusive, 10 day break at the Luna Miramar with myself,husband and three children. We book the holiday expecting a 4star hotel, how wrong could we be!! On arrival the reception is stunning, (obviously just refurbished), sadly this is where the compliments end!. The hotel is advertised as a family hotel but allow stag and hen do's. Therefore susepting my children to foul language,unacceptable behaviour and crude displays near the pool area (the children's pool). The rooms was basic , with shower facilities that only provided hot water for two showers, not enough to shower a family!! The food was poor, with little choice. And forced us to eat out most of the time. Wich cost us more than expected as we booked all inclusive. After approaching the manager I found him to be extremely unhelpful, rude and arrogant!. All in all im sorry to say, I will never be returning to the Luna Miramar, and strongly advise families to stay clear.
Overall Rating
"Brilliant holiday"
05/26/15 hollie c bristol
We stayed here last week for 5days, I thought it was absolutely fantastic.. Everyone we spoke to had said all good thing, I don't no why there are such negative reviews! The staff are very friendly, food was lovely, Not cold at all (like some of the other reviews have stated) hugh variety, The sketch show on Thursday night was very good, one of the girls was excellent made a real effort with the guest especially the children, generally good entertainment.. The room was lovely clean and tidy everything you need! We all had a lovely time, and will be returning.
Overall Rating
"Jenkins"
05/26/15 choppers11
Hotel is nice and reception staff are fantastic rooms well kept food ok and nice swimming pool but.......watch out for the endless stag/hen or all male groups anything up to 40 at a time which means no sleep at night or during day once they take over the pool area singing chanting and swearing and taking over the bar(hour wait for a drink common place) meal times similar without one passing without a chant of "get us sum chips u banker" if your looking forward to a relaxing holiday this is not for you
Overall Rating
"Not. 4 star! very disappointing""
05/25/15 Michelle W Birmingham, United Kingdom
In our 15 years of travelling to Portugal I can honestly say this is the worst hotel we have ever stopped in. It was our 1st experience of all inclusive myself, my husband & mother. It's a good location about 10 minutes from the old & new town the hotel reception area is spotless... after that it sadly goes down hill, 1 bedroom apartment very dated and general grime, beds comfy, shower good. As a four star we expected a nice dining area, more like a cafe in the middle of butlins holiday camp, the children's entertainment area was in the same room! Food generally cold with minimal choice. Drinks very limited choice and when we arrived we was told that because of troubles in the past with stag & hen party's we could only use the dining / children's area on an all inclusive basis, if we choose to use the bar located upstairs we had to pay! Pool area over crowded generally with stag & hen party's not a comfy relaxing area you constantly listen to bad language, chanting and shouting. This also impacted on sleep quality. Generally not a nice experience we will not be returning to Luna Miramar.
Overall Rating
"Very disappointing"
05/25/15 Stephanie R Lancashire
Just returned from a weeks holiday to the Luna miramar with my husband for a well earned break. To start off can I just say that Portugal is a lovely place and we will certainly be returning. However not to the Luna miramar. The Luna miramar is noted to be a four star hotel. how far wrong can you be . I would class it as more a two star. we have stayed in 3star hotels in the past that we're more superior. We decided to take the all inclusive option due to he hotel being four star and hoping for meals and activities to match such a standard. how far wrong could you be. 1 The food is substandard . we only managed one meal at the hotel as the meals were lacking in choice and we're not hot! You also had to eat from the tables with no table cloths or effort made to enhance your dining. 2 The hotel caters for hen and stag groups which we were not informed when we booked. 3 You had to pay for your drinks in the bar upstairs so that this deterred groups from using. however why should we pay when we had paid all inclusive. No mention of any payment when we arrived. Manager stated that they had to change this due to groups messing around in the bar upstairs. Therefore as a couple on holiday we Were in effect stereotyped with the large disruptive groups. 4 Be very aware of the pool area which is in need of repair. Uneven flags and holes evident. 5 When arriving at the hotel no information was given by the girl receptionist. We had to ask other guests where the pool was, where the restaurant was, what time meals times were etc. really unhelpful. 6 The apartment was basic and in need of updating . Our room had a problem with flies in the bathroom and was given a tin of fly spray to use for the week. I feel really disappointed with the hotel and the service from staff. From the reception area you can see they had refurbished the entrance but there the refurbishment ends .We will not be returning.
Overall Rating
"Very good value for money, very nice hotel for family hollidays"
05/24/15 Teresa C Porto, Portugal
It is well located, just behind a shopping mall, 10-15 minutes’ walk to the beach, We went all inclusive, and if you have children (I have 2) it is worthwhile. The swimming pool is very nice and it has toys for them to play. Meals have all sorts of food, including soup and fruit, wine, sodas... There is entertainment all day, and a special half an hour disco for children after dinner and then an all age activity. Apartments are very nice and clean. People working in the bar are really amazing, treating all sorts of situations (including very badly behavioral drunk people) calmly and well, making the rest of the people feeling safe and well. Especially Sr. Silva and Sr. Gabriel, they really need to be praised for a very professional work. The animation group are very young, active and watchful, for all guests, especially the younger ones. Inês and Miguel were great with us. We definitely recommend this hotel for family vacations.
Overall Rating
"Not a 4 star"
05/22/15 w28ads Birmingham, United Kingdom
We stayed for 3 nights as a 19 strong stag do and to be honest we were left very disapointed, rooms were very basic and not that comfortable, the rooms sleep 4 yet all the sofa beds wasnt made up we all had to go ask for pillows and bed linen! The all inclusive was a joke could hardly ever get served and beers were in halfs not pints so more time was spent queing than sitting relaxing, they allowed way too many stag groups at the hotel at the same time one was a group of 48 who were complete and utter animals, gave the other stags a bad name, The manager was very rude and seemed inexperienced but the reception staff were very friendly and polite. The hotel could do with more signs nobody knew where the resturant was or the stairs and lifts etc. Portugal and Albuferia was excellent just let down by the hotel and the management in my opinion.
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