"Convenient to Tachikawa station"
The hotel had easy access to Tachikawa station. The room was small, as is typical in Japan, but was clean and comfortable. There were many restaurants and stores in the area.Genuine Hotels.com guest review
"Great staff and location. A little uncomfortable."
Hotel staff were all very friendly and helpful. Hotel is conveniently located near mass transit. My room was overly warm (unusually warm spring) at times and temperature controls did not work. Bed was a too hard for my tastes.Genuine Hotels.com guest review
The entrance to the bathroom was somewhat awkward, having ~6 inch step-up.Genuine Expedia guest review
"My great stay in tachikawa"
Having lived Tachikawa but never staying in a hotel it was quite a rexaling and enjoyable experience the hotel staff made me feel like home aways from home! Internet service ways great and a few minute walk from Tachikawa jr station and the monorail and other lines too buses and taxis!Genuine Hotels.com guest review
"Very Convenient - Moderately Priced"
Clean, adequate, priced properly for the area. Hotel staff is outstanding. The rooms could use a few more outlets, 2 plugs makes multiple recharging difficult. Overly firm beds, but this is almost always the case in Japan... I asked for an extra futon and that solved the problem - staff was more than happy to accommodate my request! Easy access to trains […] and the Tachikawa Bus to Narita airport is just outside around the corner. Read moreGenuine Expedia guest review
I would definitely stay there again. Very convenient location only 2 min from a major train hub. Staff extremely friendly.Genuine Hotels.com guest review
Very clean and comfortable. There was a mini fridge in the room. Soap, shampoo, conditioner and a hair dryer were also provided. The airport bus drops off just a few steps from the hotel. It's a short walk to the train station.Genuine Expedia guest review
"A fine hotel"
The hotel is a 5 minute walk from Tachikawa station, rooms are quiet and comfortable. Breakfast, though not included in the reservation I made, was a value at 1000¥.Genuine Expedia guest review
"Better than I expected"
I stayed in Tachikawa partly for business, and couldn't stay in a pricey hotel as I normally would, but this hotel is really not bad for its price. It's 3 minutes walk from the station, and is close to a couple of shopping centres, so there isn't really much I could complain about. The room per se is quite small, but then this is true of many hotels […] across Japan in general Read moreGenuine Hotels.com guest review
Room is small but new bathroom and Comfy beds are nice.Genuine Hotels.com guest review
HOTEL STAFF VERY POLITE ROOMS ARE CLEAN, CLOSE TO TACHIKAWA STATION WITH LOTS OF SHOPPING IN AREA PLENTY OF FOOD OUTLETS EXCELLENT BASE TO SEE TOKYO AND YOKOHAMA USING RAIL SYSTEM . HINT KEEP LEFT ON ESCALATORS IF NOT IN A HURRY, TALK QUIETLY ON TRAINSGenuine Hotels.com guest review
前泊のときに部屋に忘れ物をしたのですが、次泊のときにフロントできちんと渡してくれました。こういうところの対応が安定しています。いろいろ試しましたが、立川駅エリアではここ数回は立川グランドに泊まるようになっています。Genuine Hotels.com guest review
トリプルルームが、少し狭かったので、快適度を3にしましたが、それ以外は、とても快適に過ごせました。何より、スタッフの機転の利かせ方が素晴らしかったですし、フロントにおかれたオレンジティーのサービスも素敵でした。また、レストランオークのステーキバイキング朝食は、本当に美味しかったです。また行きたいホテルです。Genuine Hotels.com guest review
建物自体は少し古く感じましたが手入れされていると思います。今回最初に案内された部屋のエアコンの効きが悪くフロントに電話したらすぐに別の部屋に移動させて頂きました。トラブルはままある事ですがその対応が早く非常に良かったと思います。さらにナイトクラークからお詫びのメッセージが届いたり、お詫びとして駐車料金をサービスしていただいたりこちらが申し訳ないくらいでした。Genuine Hotels.com guest review
立川にはよく泊まりますが、立地上限の良さ、ホテルの対応の親切さで、立川グランドは非常に満足させてくれます。朝食バイキングのクオリティが高く、周辺にはコンビニやファストフードもあるので、いろいろなニーズの方に対応できるホテルです。可能な限り、jこのホテルを利用するようにしています。Genuine Hotels.com guest review
フロントの方がとても親切で、気持ちよくすごせました。また是非利用させて貰いたいホテルです。Genuine Hotels.com guest review
今回、家族で利用させて頂きましたが、遅くにチェックインしたにも関わらず皆さん大変親切に対応して頂きまた、利用させて貰いたいと思いました。 部屋も清潔感があり、良かったです。 やっぱり、フロントの方って大事な要素なんですね。朝食も朝からメニューも豊富で焼たてのステーキや、飲み物も種類が沢山あり、大満足です。 ありがとうございました。Genuine Hotels.com guest review
お値打ちでありがたかったです。 若干、廊下からの声が聞こえましたが、その他は特に問題ありません。 ホテル内のディナーバイキングがとても美味しく、お店の方もどなたも優しく、親切でした。 また立川へくる時は利用したいホテルです。Genuine Hotels.com guest review
古いホテルのようで、設備も古い感じでした。見たことのない電気ケトル（？）でした。部屋にあったタオルが汚れていたので交換をお願いしました。タオルはすぐに持ってきていただけました。そういった点ではサービスは良い方だと言えるかもしれませんが、あまり愛想がなかったのが残念です。インターネットは無線LANが無料で使えて、よかったと思います。しかし、立地や料金、サービス、設備を総合したら、別にここのホテルでなくてもいいかなと思います。次に立川市に行くことがあったら、違うホテルを選ぶと思います。Genuine Hotels.com guest review
朝食のバイキングがよかった。部屋の空調がいまいちで、空気が乾燥する。Genuine Hotels.com guest review
good. Very niceGenuine Hotels.com guest review
このホテルは便利だし、まわりでも公園があって、なかなかいい場所。ホテル全体でも綺麗だし、サービスもいいGenuine Hotels.com guest review
ロケーションは立川駅北口にあってはベストポジションといえる。環境保護を優先させ、質素な備品ではあるが、物自体の質と従業員の質の高さでうまくバランスがとれている。また、部屋の配置も使い勝手もよく、まさに必要なものだけがそこにある、玄人好みの渋さが感じられた。ただ一点、ルームキーが電子カード式であればもう云う事は無い。Genuine Expedia guest review
"I lived near here"
06/26/14 soozegirls London, United Kingdom
We had a stay here in 1998 and it was lovely x Have had to say we stayed 2013 as it wouldn't go back that far. Tachikawa is a lovely location and a 30/40 min train ride to central Tokyo. The Showa park is nearby and I would recommend staying here x
12/29/13 Eddie T Melaka, Malaysia
A lovely Hotel that is near the train station. Opposite there's McD! Bigger than thoses hotels in down town Tokyo. Have all that you need and perfect for biz trips. Love their reception and people always seems to help.
"Pleasant hotel and staff"
08/26/13 JasShanghai Northampton, United Kingdom
Stayed here many years ago so i knew i could get from NRT to Hotel quite easily via limonsine bus (3500 Yen) which stops literally outside the hotel. Could not get a non-smoking room due to holiday season so had a smoking room but did not smell of smoking so much. You at time smell smoke from neighbouring rooms though. Free Internet and 1 shirt washed for free each day. I do not know what non-smoking rooms are like but the smoking one was little dated could do with a little updating. In general hotel is nice and so are the staff. For western travellers down stide is no English TV only Japanese and no western Tea or Coffee in room just green tea, thus i carry my own. Also there are many covenience stores very near hotel. I stayed 6 days as a business traveller and would stay again if in the area.
"Good when you cant go home"
03/24/13 thejetsettress Tokyo, Japan
I had the need last night to stay at Tachikawa. It is good to check their official website for on the day promos. I got mine for 10800 yen for 2 in a semi double with breakfast. Room was bigger than a central Tokyo mid range hotel. Bed was firm, not squeeky. Room had robes, slippers, tea set, fridge, tv. Bathroom had dryer, shampoo, soap, conditioner, toothbrush set, razor. Toilet equipped with washlet. There was also a tub. Room had wardrobe and 5 hangers. Breakfast was really good. Nice buffet spread of breads, some ham and eggs, and more of Japanese style: salmon, natto, pickles etc. but there was steak as well. The hotel is so near the station. It js just beside Bic Camera.
"Slightly Run-Down Business Hotel, 2.5 Points"
03/18/13 gumshoe7 Johannesburg, South Africa
I stayed there for 2 nights and would not return. I had a single room, which was tiny (as correctly advertised by the hotel). The interior could use a refresh and upgrade. The furniture shows some wear, and I was surprised to get a physical key rather than a key card. The TV was a tiny LCD that required the purchase of a TV card to watch anything. The mattress was exceedingly hard. The carpet had been stitched back together in one place, with the end of the thread sticking up and being unpleasant to tread on. The room was clean, though, and the location is close to the station (though most hotels in the area are). WiFi was free and reasonably reliable. Overall, 2.5 points. Even though TripAdvisor ranked this hotel as no. 1 when I went, I found better hotels to be available at the same price.
"Quality hotel at a good price"
01/06/13 Greum Hobart, Australia
I use this hotel regularly when working in Tachikawa. It is extremely comfortable, very clean, and very reasonably priced. I can usually get a room for under 7000 yen per night for a single room, not including breakfasts. Japanese or western breakfasts are available. The hotel is conveniently located in the centre of the city, a few metres from the Airport Limousine Bus stop, servicing the Tokyo Narita Airport, and just a few hundred metres from the north exit of the Tachikawa train station. Free WiFi is available, although the signal can be weak depending on how far the room is from the base station. The staff are very helpful, some speak very good English. Airport Limousine Bus tickets can be purchased from reception. Note: Tachikawa is about an hour (normal train) west of Tokyo Station on the Chuo Line.
"Tachikawa felt like home; Tachikawa Grand Hotel was my residence"
07/18/11 IkkiTousen Philadelphia, Pennsylvania
I visited my brother (who lived in Musashi-Sakai) in March 2011. I chose to stay in Tachikawa because it was near my brother's place, rather economical (I believe I paid less than $800 for an 8-night stay - wasn't finding that rate in more popular areas), and close enough to the Tokyo City Center, although I am used to having a similar proximity to the downtown area in my hometown so I didn't find it as much of a hinderance as others have expressed. (By the way, I had a JR Rail Pass - if you're visiting Japan for a week or two or three, please purchase this. It's valid on all JR trains, including most shinkansen.) Tachikawa Grand Hotel is surrounded by plenty of stores and eateries. It's also approximately five minutes away from JR Tachikawa Station by foot. Takashimaya and Isetan are also nearby, as well as several other department stores. Eateries range from traditional fare to fast food. Convenience stores and pharmacies are also easily accessible. The staff at Tachikawa Grand Hotel were always friendly and accommodating. Transactions and other inquiries can be made in English. (The staff members with whom I spoke were proficient in English - it made up for my rudimentary Japanese.) The building itself is clean, and the lobby has a subdued elegance. (This venue is especially popular for wedding receptions.) My room, while small, was sufficient for my tastes. It wasn't terribly lavish, but then again - I didn't need much, as I would be spending plenty of time exploring. As long as I had a comfortable bed, running water, and clean facilities, I was content. (And yes, the toilet is one of those electronic "super toilets" - don't worry, it's easy to operate.) Amenities: A set of slippers and pajamas were provided for use. The mini-fridge in the room was loaded with drinks, alcoholic and non-alcoholic, and at fairly reasonable prices. (Vending machines are aplenty in the area, as are convenience stores, so I didn't really partake, although there was a decent selection.) The television could only be used if you paid for a TV card by the elevators. (I didn't bother, but that appeared to be the standard everywhere else I went.) Coin operated laundry is on site, although there is only one washer and one dryer. (I never had an issue with long queues to use the laundry service myself, however.) My only complaint: Internet access is available via free wifi (the concierge gives you the setup information when you check in); however, it wasn't reliable. (It did improve before my stay ended, but even that's not saying much.) I'm glad I made the decision to stay in Tachikawa. It reminded me a lot of my hometown. The residents were all kind and welcoming, and it made it tough for me to leave. I thank the Tachikawa Grand Hotel for serving as my residence in Tachikawa. Should I return for another visit (and I hope I do), I would gladly stay at this hotel again. And to anyone who is interested in checking out Tokyo but not seeking to pay a fortune (or likes riding the train), I highly recommend staying in Tachikawa.
09/20/14 timabetim Tokyo, Japan
09/05/14 Pike1253 Tokyo, Japan
09/01/14 akihiroueda Sayama-shi, Saitama, Japan
結婚式の後の宿泊に利用させていただきました。 彼女へのサプライズで“お部屋をバリ島のホテルみたいに飾りたい”なんて無茶な注文も快く受けていただき、ご協力頂きました古田様、おそらく一緒にアイデアを出したりお手伝いをしてくださったブライダル関係の皆様ほんとうにありがとうございました。 とっても素敵に飾っていただき花嫁も大喜びでした。 レストランオークでの朝食もとっても素敵で、高層階の眺めとともに楽しめました。 最後にチェックアウト時に直接お礼を言った時も“こちらも楽しんで飾り付けさせていただき勉強になりました”とおっしゃっていただき、この一言に立川グランドホテルさんの接客に対する姿勢の全てが詰まっていると思いました。 また二人の記念日には宿泊させていただきたいと思います。 ちなみに駐車場係のかたもとても親切で、徹底されてる感じがとても好印象でした。
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