All hotels in Missoula, Montana, United States of America
1 room, 2 adults
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4825 N Reserve St, Missoula, MT, 59808, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 401 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.6
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.2
4.0 / 5Excellent
"Excellent breakfast"
Excellent breakfast. Room furnishings were old, but room was very large and clean.
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2014
Elmore
US
5.0 / 5Outstanding
"Right on the creek"
Great place to stay when you have a pet along...staff is friendly and our room was roomy!
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
4.0 / 5Excellent
"Good home cooking"
Best motel breakfast. Older facility but clean & comfortable. Should have refrigerator, though.
Genuine Hotels.com guest review
1 night romance trip Oct 5, 2014
Mary
US
4.0 / 5Excellent
"Great People everytime"
As always, it was just fine.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Nobody beats Ruby's"
We love Ruby's. It's not the newest or fanciest place, but the beds are comfortable, everything is clean, and they really go the extra mile for you. When we arrived, they were already waiting for us to tell us about a minor bit of maintenance being done on the stairwell near our room, and introduced us to the two maintenance men. They wanted to be sure we wouldn't be bothered by this (we weren't). When we got to the room, we realized it was a nice suite with a little balcony overlooking the creek that runs behind the property. We were staying 3 nights for a big event, so this was a nice treat. Hotel staff members are extremely pleasant, and the breakfast servers -- wow! They made sure everyone had coffee and that all tables were cleaned right away. The breakfast itself is quite extensive. It was a very busy weekend, but the staff acted like they were thriving on it, not like they were stressed by being busy. We had stayed here once before and will stay again, for sure.
Genuine Hotels.com guest review
3 night romance trip Sep 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great family owned hotel"
Very comfortable stay with very friendly staff, and excellent continental breakfast. Lighting above bathroom sink not great and shower controls did not work very well.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Tom
US
5.0 / 5Outstanding
"This is a very family friendly place"
The staff were all very pleasant and having breakfast with the other people at Ruby's was very pleasant. I would go back.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
3.0 / 5Good
"Older hotel. Nothing special."
I booked a room through Expedia over a month prior to our stay. At checkin I asked for a room facing the creek based on several reviews I had read. I was told all those rooms were already taken and that only one room was available for us which faced a wall with no view out. Had to be the worst room in the place. I asked how this could be as I had booked so early. I was told it was because I had booked through Expedia and not through them. If this is true, I will not be booking through Expedia again and probably won't be staying at Ruby's again.
Genuine Expedia guest review
Other trip Sep 29, 2014
Jim
US
5.0 / 5Outstanding
"Wonderful Experience"
This is not the most fanciest of hotels I've stayed in. However it was extremely clean and the staff was by far the friendliest and most helpful of any hotel I've ever stayed in. I would stay there again in a heartbeat. Wonderful breakfast. Beautiful views from the back of the hotel overlooking green space with picnic tables and a creek.
Genuine Expedia guest review
Other trip Sep 19, 2014
Hoppers Mom
US
3.0 / 5Good
"Older but Clean"
Ruby's is an older motel, but is pretty good shape for its age. Close to the interstate and the complimentary breakfast was above average, better than most Marriot's that I've stayed at.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Les
US
2.0 / 5Fair
"Great breakfast, but medocre hotel"
Ruby's had the best hotel breakfast we experienced in our 14 day trip. The room, however, did not appeal to us. There was no table to sit at, and no fridge or microwave.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
"So-So"
The people were nice, but the rooms are old and run down. The breakfast was great & the cost was good, but the hotel needs some updating
Genuine Hotels.com guest review
2 night trip Sep 9, 2014
James
US
5.0 / 5Outstanding
"Great Place to Stay"
Wonderful property located right off the Interstate. Great staff the property could use some updating but they make up for it with the Best Service you could ask for.
Genuine Expedia guest review
Other trip Sep 13, 2014
Jerry
US
4.0 / 5Excellent
The room was clean and comfortable and the staff were friendly and helpful. When I explained that due to a health issue I could not do stairs and there was no elevator, they worked very hard re-assigning rooms so I could be on the ground floor. As the hotel was sold out, this was a tricky business, but they were successful in getting me on the ground floor. My only complaint were some noisy neighbors but that is not the hotel's fault. It was a great location, near restaurants and gas stations. Would stay there again. The breakfast was especially good.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Cyndi L
US
3.0 / 5Good
"A place to sleep"
room did not have a fridge or microwave, motel did not have a restaurant byut the breakfast buffet was excellent
Genuine Hotels.com guest review
2 night trip Sep 4, 2014
robert elliott
US
4.0 / 5Excellent
"Right off the freeway"
Giant room, very clean, very friendly staff, best hot full range breakfast, sausage, eggs, biscuits and gravy plus all the regular cold fare. Only down side is if you are on the side of the building facing the road. a little loud but not bad.
Genuine Hotels.com guest review
1 night trip Sep 4, 2014
John
US
3.0 / 5Good
"Run down room"
Our room was nice enough but run down. We had to prop up the TV on it's swivel stand with sandals to keep it from flopping over. The bathroom wall had a hole in it. And where the ceiling meets the wall there was a large gap. The breakfast was good.
Genuine Expedia guest review
Other trip Sep 6, 2014
Birchcreek
US
5.0 / 5Outstanding
People very friendly and the breakfast was very good. Nice place to stay and prices very reasonable.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place"
we had a nice stay here. Room was clean, Breakfast had a huge variety and tasted great. The river just behind the hotel was good entertainment for the kids. Only negative was hot tub was out of service. Would stay again.
Genuine Hotels.com guest review
1 night trip Aug 20, 2014
Philip
US
2.0 / 5Fair
"Used to be better"
Disappointed in how much Ruby's had gone down hill
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Cford
US
2.0 / 5Fair
If you paid around $100 for this property, I hope you didn't also end up with an outdoor-entrance room over the pool, sleep on hard, lumpy pillows, have only cold water to shower in at 4am, and have to leave 30 minutes earlier than necessary for a 5:00am show at the airport (a 5-minute ride away). Unfortunately, paying up front thru Expedia probably means you have no recourse for accommodations that lack basic essentials.
Genuine Expedia guest review
Other trip Aug 25, 2014
Dee
US
4.0 / 5Excellent
"Just a nice pleasant spot"
Nice, well maintained hotel. Staff was very pleasant and the continental breakfast was the best I have seen in a long time!
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Bob
US
4.0 / 5Excellent
"it was a really nice family feeling..."
it was very pleasant...the breakfast they served was fun...you can order waffles or eat the fresh cooked eggs and other freshly cooked meals
Genuine Expedia guest review
Other trip Aug 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel on Missoula's west side"
We stayed overnight after a concert. Hotel was quiet. Best breakfast we have had in a hotel in a long time!
Genuine Expedia guest review
Other trip Aug 15, 2014
Charlie
US
3.0 / 5Good
"Not what I expected"
When I got to Ruby's I thought, "Oh no a trucker motel". But the bed was very comfortable! The breakfast was good and overall it was a good experience.
Genuine Expedia guest review
Other trip Aug 14, 2014
Lee
US
4.0 / 5Excellent
"needs some updating but will go again"
they need to update air-conditioning units. We loved the breakfast and enjoyed the outdoor pool. We will go back again for sure. The employees were all wonderful!
Genuine Hotels.com guest review
2 night trip Jul 24, 2014
VanRooy Family
US
4.0 / 5Excellent
"Great stop over place for a night"
Clean, great breakfast food and friendly staff at this highway motel. Not very high-end but does the job.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2014
Paula
US
3.0 / 5Good
Kind of old and run down. Breakfast was very good. Best I've experienced in a motel.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Jay
US
3.0 / 5Good
Was over all OK. Smokers were allowed to smoke on the grounds, the non smoking rooms were a joke as the stench wafted in either through the air conditioner or the open window. Would not stay again for this reason.
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Ask for room 200"
We lucked into room 200 which is the only interior room. It was huge with a full kitchen, dining area, two King beds, a sofa (that's a pull out), and another huge table. It was an awesome place to host many friends and family during a very busy Missoula weekend.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
Chad
US
2.0 / 5Fair
"Okay"
I chose this hotel based on other reviews. The front desk clerk was super-friendly and he is the reason why I give an overall rating of '2' rather than '1'. The hotel is more like a motel and the beds were not comfortable at all. Ruby's Inn is in need of serious updating.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
Ann C. H.
US
4.0 / 5Excellent
"Nice Friendly Place"
This was a nice friendly place with a great breakfast buffet. My original room had a wifi deadspot. Since I needed to work with my laptop, I needed to move to another room. The second room also had a deadspot. Wifi worked great in the third room, but it was a pain moving around.
Genuine Hotels.com guest review
4 night trip Jun 22, 2014
Jay
US
3.0 / 5Good
"Pleasure"
Good service and the river next to it made all the difference! Rating better than three
Genuine Hotels.com guest review
1 night business trip Jun 19, 2014
A Traveler
US
3.0 / 5Good
Older and outdated. Not what I was hoping for. Would not stay here again.
Genuine Expedia guest review
Other trip Jun 19, 2014
keith
US
3.0 / 5Good
"Two night rest stop between Hiking Trips."
The hotel does not have a microwave or refrigerator in the room, and no microwave in the lobby/kitchen area. However, breakfast was outstanding, with lots of choices and plenty of everything. Popcorn, iced tea or lemonade available after 5:00 p.m. was nice. Lots of dogs, as hotel is pet friendly. That means each room could have had a dog in it recently. They say they "deep, deep, deep clean" after pets but I doubt that is true. Nice view of Rattlesnake Creek in back of property.
Genuine Expedia guest review
Other trip Jun 19, 2014
Larry
US
4.0 / 5Excellent
"You can always count on Ruby's"
Room is always clean and location is great. Good breakfast. We always stay at Ruby's when we come to Missoula!
Genuine Expedia guest review
Other trip May 13, 2014
Showies
US
4.0 / 5Excellent
"Outdated"
It was outdated but the breakfast made it over the top. Really good
Genuine Expedia guest review
Other trip May 12, 2014
kacey
US
1.0 / 5Poor
"Close to Hwy 90"
Very comfortable, friendly staff, great value!
Genuine Hotels.com guest review
1 night business trip May 5, 2014
Nancy Ballance
US
5.0 / 5Outstanding
"nice clean hotel on reserve street"
Best breakfast buffet ever, and is included with the room.
Genuine Expedia guest review
Other trip May 8, 2014
A Traveler
US
5.0 / 5Outstanding
"One Night"
Clean, Friendly, Nice Staff, Great Price, Great Breakfast. Will stay there again
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
US
4.0 / 5Excellent
"nice place, a little dated"
This is a nice, friendly place to stay. It is an older property, but is very well maintained. The soup in the evening and the full, hot breakfast in the morning are very nice. If I stay here again, I will ask for an upstairs room. My room was ground level and about 5 feet from the nearest parking space. For some reason, everyone seemed to stop in front of my room to make their cell phone calls. The entertainment value of this was short lived.
Genuine Hotels.com guest review
1 night trip Apr 28, 2014
Todd
US
5.0 / 5Outstanding
"All we needed"
Stayed there on our way to our destination and upon return. Will stay there again. Rubys had it all and for the right price.
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
T
US
5.0 / 5Outstanding
"relaxing stay"
After traveling over nine hours, it was refreshing to relax in our room and get ready for the next day's travel. The ice machine was close to our room which was nice. The breakfast was very good and had all our usual breakfast foods.
Genuine Hotels.com guest review
1 night trip Mar 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Stay here every time we fly"
We stay at ruby's whenever we need to leave our car while we fly out of town. It is always clean, the staff is friendly, and it is very convenient to the airport with a free shuttle available 24 hours.
Genuine Hotels.com guest review
1 night trip Mar 26, 2014
A Traveler
US
5.0 / 5Outstanding
the room was spotless. they have a great breakfast buffet. close to the interstate and shopping.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
marlene
US
5.0 / 5Outstanding
"Great breakfast"
Nice place, good staff, many "bonus" features, such as complimentary toiletries available if needed. A Way better breakfast than the standard "continental" style at other places. If they had slightly better beds they would have it all going on.
Genuine Hotels.com guest review
1 night family trip Feb 22, 2014
Dean
US
2.0 / 5Fair
"Drool on the pillows and it wasn't mine."
I was really saddened by our recent stay because we've stayed here before and really enjoyed it. The lobby area is quite comfortable and clean as a pin, however the rooms are a completely different story. We checked in quite late and then almost immediately turned around and went shopping for our own pillows. There were huge crust drool stains on all of the pillowcases. Additionally, the heater quit working in the middle of the night, exactly one light worked in the whole room, and despite their guarantee of a comfortable mattress it was like sleeping on a water bed. Every time my husband rolled over the entire bed moved. Frankly, even if someone paid me to I wouldn't stay there again.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Very accomodating"
Great! Warm and friendly staff.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
A Traveler
US
4.0 / 5Excellent
"Decent price, nice hotel."
Choose Ruby's for price. Nice older hotel, rooms redone. Clean. Great staff, fabulous breakfast, fresh popcorn for movie watching! Overall great place to stay.
Genuine Expedia guest review
Other trip Jan 7, 2014
April
US
5.0 / 5Outstanding
"Great place to stay"
The staff very friendly, room was "clean", and breakfast buffet was great. Plenty of room to accommodate our truck and 20' stock trailer. Will recommend to all staying in Missoula.
Genuine Hotels.com guest review
1 night trip Dec 14, 2013
Pleased!
US
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