All hotels in Webster, Texas, United States of America
1 room, 2 adults
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4.5 / 5Excellent

Score breakdown (from 208 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel staff were very friendly! Customer service was great! Great location. Will stay there again when visiting in this area.
Genuine Hotels.com guest review
3 night trip Aug 20, 2014
MRS. R. BYRD
US
5.0 / 5Outstanding
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk staff was very friendly and professional. They seemed genuinely concerned about our comfort. The size and cleanliness of the room was good. Breakfast was good but could have been warmer. My only negative about this hotel is the location. Because of the road construction causing a problem with the entrance. Once we figured it out it was okay.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
Andy and Rose
US
4.0 / 5Excellent
"Nice location, close to shops, dining and NASa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a good experience. Comfortable stay. Breakfast is okey. Staff are courteous. Nice location.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, all you need for is very close by."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly staff, I was always received with warm welcoming, great and quick response, the service was excellent. The location provided me with easy and close access to one of the best shopping centers in city, easy access to NASA spa e center, Kemah and Galveston beach. Had very good time in the outdoor swimming area
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Hesham Greetings from Holiday Inn Express and Suites in Webster Texas!! Thank you for sharing your opinion about your stay at the Holiday Inn Express with us and other potential guests. We are glad you enjoyed your stay and found everything up to your standards. If you are ever in the Webster Area, we hope you choose to stay with us and make it another fabulous stay. Take Care!
Other trip Aug 7, 2014
Hesham
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a perfect size room for us, specially my hubby.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Mercy Thank you for sharing your honest opinion about your stay. We are glad you found our beds perfect. Please come back soon!
Other trip Aug 5, 2014
Mercy
US
5.0 / 5Outstanding
"It's new, what do you expect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff was very courteous, the room was very clean and nice, and I have to admit, one of the best free continental breakfasts you an ask for. The pool was small and a little packed so we never had a chance to enjoy it, but at least they have one. The entrance leading to the hotel from the highway frontage road was a little drastic, but it looks like they are building a road connecting the hotel to the nearest shops across a field which would be nice since it'll add another entry point.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Paul Thank you for submitting an honest opinion about your stay at the Holiday Inn Express Webster Texas. We are glad you enjoyed our complimentary breakfast and we are sorry you didn't get to try to cool water pool. We are very popular during the Summer Leisure and we do our best to try to satisfy our guests. We also want to thank you for bearing with us and continuing to stay with us during the Expansion of Webster Texas. Overall thank you and we hope to see and your family in the near future.
Other trip Aug 3, 2014
Paul
US
5.0 / 5Outstanding
"It was great. And the staff is very friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My experience was all some we enjoyed ourselves a lot
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveler Thank you for submitting an review on the Holiday Inn Express Webster Texas. We are glad you enjoyed your stay. Please come back and visit us soon!
Other trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here to visit Kemah. Short drive to Kemah and very clean. Smelled fresh. Has washer/dryer on premises. Missed the turn into the hotel because of construction, but it is visible and accessible from the interstate. Would stay again!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for choosing the Holiday Inn Express Webster Texas as your lodging facility. We are very glad your enjoyed your stay. We are a little tricky to find due to the expansion of Webster Texas but we are glad you gave us an overall satisfaction.
1 night family trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here to visit Kemah. Short drive to Kemah and very clean. Smelled fresh. Has washer/dryer on premises. Missed the turn into the hotel because of construction, but it is visible and accessible from the interstate. Would stay again!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Previous Guest Thank you for taking the time to share your experience with us and other potential guests. We are glad you enjoyed stay. During the expansion and construction of Webster Texas our facility is not easy to find but you are always welcome the Hotel Front Desk for easier shortcuts to get to our hotel. Please come back soon!
1 night family trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Pleasantly Surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about my stay @this hotel was very nice. The room & the bathroom were a good size. The room was very clean. The air conditioner in the room work worked very well, as the room was a nice, cool place to escape to in the heat. I thought there were alot of nice choices for a daily complimentary breakfast. The complimentary cookies @the reservation desk in the afternoons were a nice touch, too. Every employee of the hotel that I came in contact with was very friendly and very helpful.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi Caroline from Schaumburg IL Thank you for submitting an honest opinion about your stay at the Holiday Inn Express and Suites in Webster Texas. We are glad you found everything up to your standards. Please come back and visit us soon!
Other trip Jul 16, 2014
Caroline
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice place, clean and welcoming. Overall great value. would stay again. breakfast was a pass other than the coffee.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Daniel from Dallas Thank you for sharing your review with us and other fellow travelers. Please accept my apologies for the coffee being less than satisfaction. I will pass the review to our Breakfast Department and implement a training coffee brewing course to all new employees. Once again thank you and please come back soon
1 night family trip Jul 3, 2014
daniel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was pleasantly pleased with our room. When you book online you really are unsure of what you will get. The location was great. The cleanliness of the room was awesome. The family gives this hotel two thumbs up!!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear verified traveler Thank you for giving us "two thumbs up". We strive for Guest Satisfaction and your review is our reward. Please come back soon!
1 night family trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed my stay here very nice staff and clean room the location is a bit confusing but the hotel will give you better directions.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your stay with us and other future guests. We appreciate your kind words and I hope you come back soon!
3 night trip Jul 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed 3 nights on a little family getaway. Friendly customer service and its clean. Has a very nice outside pool with cabanas. Definitely would recommend.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your stay with us and other future guests. We appreciate your kind words and I hope you come back soon!
3 night trip Jul 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
I'm always get long room this time to small not happy!!
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is in a great location right off of I-45. Lots of restaurants and shopping within a mile. Staff was great and pool/hot tub was perfect.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Becky Thank you very much for sharing your experience with us. We hope you choose Holiday Inn Express Houston Space Center on your next trip to Webster Texas. Take Care!
Other trip Jun 20, 2014
Becky
US
3.0 / 5Good
"Clean One-Night Stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is a nice clean hotel right on the Gulf Freeway. It is a bit of a pain to get to though if you are coming from the South (i.e. from Galveston). You can technically go out going North through a "cut out" to the back of retail stores, but the potholes that way were enormous.
Genuine Expedia guest review
Other trip Jun 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was very clean, staff was very friendly. We chose this hotel mainly because of the location, which was within minutes of the Johnson Space Center. Close to lots of restaurants for dinner, lots of shopping close by, and the breakfast provided was good. Would definitely book here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi Ashley Thank you for sharing your experience with us and future travelers. We are glad you found everything up to your standards and enjoyed all the scenery. Please come back soon!
1 night family trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff, convenient location near to restaurants and main stores. We were so happy to stayed here!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Juan Thank you for sharing your honest opinion about your recent stay at the Holiday Inn Express Webster Texas! We are glad you found everything up to your standards. Please come back and see us soon!
1 night business trip May 16, 2014
Juan
US
5.0 / 5Outstanding
"On the freeway, access to the area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in town for a funeral. So we were not really looking for tourist access or business access. The hotel was better than adequate, comfortable, clean, friendly, and well-supplied.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear mbway Thank you for your delighting experience at the Holiday Inn Express Webster Texas. We are glad everything was up to your standards and found all our amenities satisfied. Please come back and see us soon
1 night trip May 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was everything we needed it to be. It was clean and conveniently located.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear D Thank you for submitting an honest review about your recent stay at the Holiday Inn Express Webster. I am glad you found everything up to your standards. We hope to see you soon!
Other trip Apr 26, 2014
D
US
5.0 / 5Outstanding
"Nice hotel for business meetings"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Front desk staff was nice and friendly, quick and attentive. Room was very nice and stylish. Breakfast and the pool made the short stay very pleasant.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Tammy Thank you very much for your honest opinion. I am glad you enjoyed your stay. Please come back and see us soon!
Other trip Apr 23, 2014
Tammy
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Impeccable service, very clean and close to Houston, Johnson Space Center, and Houston Suburbs. Beautiful area, great hotel! Would def. recommend it to anyone thinking about staying in this hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi Nick Thank you for sharing your opinion about your recent stay at the Holiday Inn Express Webster Texas. I am glad to hear you found everything up to your standards. Please come back and see us soon!
4 night family trip Apr 15, 2014
Nick
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was great and very helpful. I stayed for a week and the room service is to die for; the breakfast is good for a quick bite, for something more there's a Dennys up the street.The location might be a little strange but its worth it.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi D Carter Thank you for submitting an honest opinion about your stay at the Holiday Inn Express Webster Texas. I am glad you enjoyed your stay. Please come back and see us soon!
3 night business trip Mar 18, 2014
D. Carter
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very nice room for the price and very friendly front desk staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear David Thank you very much for submitting an honest review. We are glad you enjoyed your stay. We hope to see you soon!
1 night business trip Mar 17, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday Inn Express Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed one night after a visit to Space Center. The hotel appeared new, the room was clean and spacious, and our stay was quiet. There was plenty of convenient parking, and the hotel is set back at some distance from the highway, which was nice. The 11:00 am checkout was also convenient. My only complaint was that there were some problems with the breakfast buffet (which had received good reviews and was a deciding factor in my choosing this hotel). The pancake machine didn't work, apparently the microwave was broken, juice was watery, coffee lukewarm, ran out of fruit. The one attendant was friendly and working VERY hard, but that service was understaffed for the number of guests using it. Otherwise, a good experience.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Jill Thank you for submitting an honest an honest review about your recent stay at our facility. We take our Guest Satisfaction Reviews very seriously and we thank you for helping us point our areas of improvement. We currently working with our Breakfast Attendant to hire canditates to help whenever we are at high occupancy. In other note, We are glad you enjoyed your stay. We hope to see you soon! Take Care and God Bless
Other trip Mar 12, 2014
Jill
US
5.0 / 5Outstanding
"Nice...very good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very nice. It was clean, the bed was comfortable, the staff was friendly. No issues at all. Overall, very good hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Chelsea Thank you for submitting an honest opinion about you recent stay. We are very glad you enjoyed your stay at the Holiday Inn Express Webster Texas. If you are ever back to this area, we hope you to see you and your family once again. Take care and God bless!
1 night romance trip Feb 7, 2014
Chelsea
US
2.0 / 5Fair
"it did the job, but.."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
the AC in the room was either too hot or too cold, WIFI was inconsistent, and breakfast was pathetic... however, it was close to Baybrook Mall.. :)
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your experience with us. Please accept my deepest apologies for not meeting your expectations during breakfast. We will work on our staff and breakfast options and hopefully you cangive us another popportunity in the near future. Once again Thank you and God Bless!
1 night trip Jan 31, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. thank you.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Dulce Thank you for sharing your valuable comment with us and other future travellers. We are glad you enjoyed your stay and found everything to your satisfaction. Please come back and see us soon! Gracias!
2 night trip Jan 31, 2014
dulce berbarie
US
5.0 / 5Outstanding
"Nice hotel close to shopping malls."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great locación nice staff and close to the best shopping in Houston Clear lake área. My family enjoy the great breakfast bufete and friendly staff. I do recomend this hotel and I will stay here in my next trip to Houston TX.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Patricio Thank you for submitting an honest opinion about your recent stay . We are very glad you enjoyed your stay and found our location convinient to great shopping sites. We hope you stay next time you are in our Houston/ClearLake Area. God Bless and See you soon!
Other trip Jan 27, 2014
patricio
US
5.0 / 5Outstanding
"Coming back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my first time staying here, location was great! Right off the freeway tucked away from the noise, it was perfect for my boyfriend and I to visit my parents. They have cabanas by the pool, basketball court, use bath and body works shampoos and toiletries, very clean place, breakfast was great! They served bacon, sausage, eggs, biscuits, gravy, fresh fruit, yogurt, cereal, hard broiled eggs, something for everyone's diet needs. Our room had a view of the freeway, being a little tucked away, made all the noise and view seem far away which was nice. They also created a little back road from the hotel to have access to the mall, and restaurants on Bay Area blvd, that way we avoided traffic on the freeway. The only draw back was not being able to rent a movie to watch from the hotel room, although we found tons of stuff to watch on regular tv:)
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Grace Thanky you for submitting an honest opinion about your stay with us and our future travelers. We are very glad you enjoyed your stay and found everything up to your standards. We do value your feedback and We hope to you soon ! God Bless and Take care.
5 night business trip Jan 16, 2014
Grace
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our room was not cleaned our second day. We took off the do not disturb sign at 11:00 am and assumed that our room would be clean when we returned well past midnight. It was not. The continental breakfast was just OK.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for posting an honest review about your stay at our facility. Please accept my deepest apologies for not tending your needs in a timely manner . It is NOT our typical behavior. We will use your feedback as a training tool for our Housekeeping Team. We hope you can give us another opportunity in the near future. God Bless and Take Care!
2 night business trip Jan 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Difficult to find, but great stay. Best breakfast.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting an honest review about your recent stay at our property. We are sorry you had a difficult time trying to find our hotel. We are very glad you had an overall great stay and found the breakfast very satisfying. We do value your feedback and welcome you back anytime in the near future. God Bless and Take Care!
1 night trip Dec 29, 2013
A Traveler
US
4.0 / 5Excellent
"Holiday Inn stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed there for one night. Staff was polite and approachable. I had better breakfast at Hilton Homewood Suits(approximately same price range hotel at this area). Bedding was comfortable an clean but then I noticed a cigarette hole in the bedding(we were at non-smoking room). Overall, it's just OK. I'd stay in a hotel that is newer and with better breakfast for the same price
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear WorldTraveller Thank you for posting your honest opinion about your stay at our facility. Please accept our deepest apologies for not meeting your standards during breakfast. We value your feedback and as a Management Team we are always looking for ideas to improve. We hope you give us another opportunity in the near future to redeem ourselves. Take Care and God Bless!
1 night trip Dec 26, 2013
WorldTraveller
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Rm#4XX, window frame was leaking, it had heavy rain outside and little rain inside. It was terrible in this room. We heard rain in the room, and thought that was the rain outside because the rain was heavy. When we woke the next morning, we discovered that the frame was leaking inside.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveler Please accept my deepest apologies for not meeting your expectations. We did have a rain storm that night in our area and unfortunately your room had a leaking problem we did not know about. This is not the typical behavior we like to establish in our facility. Please forgive us for falling short of our motto on hospitality. We are working with our engineers to avoid this from happening to another guest. We hope you can give us another opportunity in the future. Thank you for your honest review and take care.
Other trip Nov 26, 2013
A Traveler
US
5.0 / 5Outstanding
"close to shopping mall and other attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
rooms were very nice, beds real comfortable, friendly staff
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear PRB Thank you for submitting a review about our facility. We are very happy you enjoyed your stay. Please come back soon
1 night trip Nov 16, 2013
PRB
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
great place to stay! nice and new
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting your feedback. We wish you a Merry Christmas and a Happy New Year!
1 night trip Oct 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent for JSC business travel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hiding behind a shopping center, this HI express actually has a lot going for it, and you can get right on Bay and head to JSC, LPI, or the university campus.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Justin Karl Thank you very much for your kind words and submitting a review on our facility. We are very glad you found our location convinience. Please come back and see us soon!
3 night business trip Oct 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is an excellent place to stay that is close to Houston. The hotel is close to the mall and very convenient to NASA parkway. There is good choice of dining close by. The rooms are very nice and includes a refrigerator. It has a nice pool and hot tub and the exercise room is sufficient for a workout. We were greeted by a very pleasant young lady at the desk which was nice after our long drive. The breakfast buffet was very nice and was hot. Just know that this is a new hotel on a new street and that some GPS can not find it.
Genuine Expedia guest review
Other trip Sep 29, 2013
Becky
US
5.0 / 5Outstanding
"nice breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
evrything was fine, the breakfast was very complete,
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for sharing your experience at the Holiday Inn Express Webster Texas. We are very glad you enjoyed your stay and found breakfast up to your standards. Please come back and visit us soon!
Other trip Aug 21, 2013
Patricia
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had to request room to be cleaned. As of 5:30PM, the room had not been cleaned yet. Was done when we returned at 9:30PM. Very noisy toilet flush. Small vanity. Very crowded breakfast room.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for submitting an honest opinion about your recent stay at our facility. Please accept my humble apologies for not meeting your expectations. Our Housekeeping Ladies take pride in making every guest room spotless and clean, I am sorry your room was not attend to on time. We are working on speeding up our breakfast procedure after high occupancy night. Rest assure I will pass the following information to the staff. If you are ever back in the area, please let us redeem ourselves before your eyes. Take Care and thank you!
Other trip Aug 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our family of four spent one night here after a quick detour on our way home from our vacation. The rooms were large and very clean. The location is great if you're looking to get away from the hustle and bustle of Houston, Galveston, and Kemah, but still be close enough for an easy commute to local attractions. We really enjoyed our overnight stay and would return in the future for a longer stay near Houston.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Des Thank you for sharing your opinion about your recent stay at our facility. I am very pleased you enjoyed our facility and our amenities. Please come back and see us soon!! Take Care and
1 night trip Aug 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Ten Minutes from Johnson Space Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We visited Johnson Space Center in Houston on our way to Galveston to get on a cruise ship the next day. We spent the night at this Holiday Inn Express because the location was very close to the space center. The hotel was in a strange location off the highway behind a plant nursery... it looks like there is planned future expansion for the area. Overall, the stay was excellent. The hotel seemed very new. The rooms were clean. The beds were comfortable. The hot breakfast was good.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Tony Thank you for sharing your comment about your stay with us. Your guest satisfaction is our number one priority and I am glad you found our facility up to your standards. I will pass your kinds words to my Housekeeping Department and Breakfast Department. We value your business and We hope to see you soon. Take Care!
1 night trip Jul 28, 2013
Tony
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Professionally run hotel, very welcoming and great value for money. Rooms and breakfast were excellent.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for your delighting comment about your recent stay with us. It warms my heart you enjoyed your visit and please come back and visit us soon! Take Care
2 night business trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location to visit Johnson Space Center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had fun staying in this hotel. Swimming pool, free breakfast, touch-screen monitor that can help you find nice restaurants to dine.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for your submitting an honest opinion about our facility. We take pride in our guest satisfaction experience and we are happy you enjoyed your stay. Please come back and visit us again! Take Care
Other trip Jul 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great price and fantastic staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is very new, so the room was immaculate and modern. The staff was awesome--very accommodating and friendly. And the cleaning staff does a wonderful job. It was so clean, I would have swore I was the first person to ever stay in my room. And did I mention the price? It's very affordable for the budget concious. I'm in the Houston-area once a month, and this spot will be on the top of stay-list every time I'm there. I would recommend them to any traveler.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for taking the time to submit an honest review about your recent stay. It is a great honor to be your home away home. I will pass your kind words to all my hotel staff. Once again, Thank you for business and we hope to see you soon! Take Care
2 night business trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice and relaxing.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for submitting a review about your stay at the Holiday Inn Express In Webster Texas. It is very comforting you enjoyed your stay and found it up to your standards. Please come back soon! Take Care
3 night trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice Rooms and great service
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveler Thank you for sharing your opinion about our facility. I am glad you found the room and guest service up to your delighting standards. Please come back and visit us soon!! #Stay Smart
1 night business trip Jul 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel. Love it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very clean. I had no issues and I would return. I highly recommend this hotel location to others. It is convenient to eateries, Target, and other places. I even found a Macy's Dept store near buy.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for your delighting comment about our facility. We welcome any feedback of improvement or recognition. I am very glad you enjoyed your stay. Please come back and visit us soon! #StaySmart
Other trip Jul 12, 2013
Jules
US
5.0 / 5Outstanding
"comfortable beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice place and would stay again. Breakfast staff was great.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Guest Thank you for your recent comment on our property. I am very glad you enjoyed the comfortable beds and our breakfast staff. We hope you come back and see us soon!
Other trip Jul 8, 2013
A Traveler
US
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