All hotels in Webster, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here900 Rogers Ct, Webster, TX, 77598, United States of America, ‏‎855-239-9222
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4.5 / 5Excellent

Score breakdown (from 195 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Very Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed my stay here very nice staff and clean room the location is a bit confusing but the hotel will give you better directions.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your stay with us and other future guests. We appreciate your kind words and I hope you come back soon!
3 night trip Jul 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed 3 nights on a little family getaway. Friendly customer service and its clean. Has a very nice outside pool with cabanas. Definitely would recommend.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your stay with us and other future guests. We appreciate your kind words and I hope you come back soon!
3 night trip Jul 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
I'm always get long room this time to small not happy!!
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is in a great location right off of I-45. Lots of restaurants and shopping within a mile. Staff was great and pool/hot tub was perfect.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Becky Thank you very much for sharing your experience with us. We hope you choose Holiday Inn Express Houston Space Center on your next trip to Webster Texas. Take Care!
Other trip Jun 20, 2014
Becky
US
3.0 / 5Good
"Clean One-Night Stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is a nice clean hotel right on the Gulf Freeway. It is a bit of a pain to get to though if you are coming from the South (i.e. from Galveston). You can technically go out going North through a "cut out" to the back of retail stores, but the potholes that way were enormous.
Genuine Expedia guest review
Other trip Jun 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was very clean, staff was very friendly. We chose this hotel mainly because of the location, which was within minutes of the Johnson Space Center. Close to lots of restaurants for dinner, lots of shopping close by, and the breakfast provided was good. Would definitely book here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi Ashley Thank you for sharing your experience with us and future travelers. We are glad you found everything up to your standards and enjoyed all the scenery. Please come back soon!
1 night family trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff, convenient location near to restaurants and main stores. We were so happy to stayed here!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Juan Thank you for sharing your honest opinion about your recent stay at the Holiday Inn Express Webster Texas! We are glad you found everything up to your standards. Please come back and see us soon!
1 night business trip May 16, 2014
Juan
US
5.0 / 5Outstanding
"On the freeway, access to the area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in town for a funeral. So we were not really looking for tourist access or business access. The hotel was better than adequate, comfortable, clean, friendly, and well-supplied.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear mbway Thank you for your delighting experience at the Holiday Inn Express Webster Texas. We are glad everything was up to your standards and found all our amenities satisfied. Please come back and see us soon
1 night trip May 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was everything we needed it to be. It was clean and conveniently located.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear D Thank you for submitting an honest review about your recent stay at the Holiday Inn Express Webster. I am glad you found everything up to your standards. We hope to see you soon!
Other trip Apr 26, 2014
D
US
5.0 / 5Outstanding
"Nice hotel for business meetings"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Front desk staff was nice and friendly, quick and attentive. Room was very nice and stylish. Breakfast and the pool made the short stay very pleasant.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Tammy Thank you very much for your honest opinion. I am glad you enjoyed your stay. Please come back and see us soon!
Other trip Apr 23, 2014
Tammy
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Impeccable service, very clean and close to Houston, Johnson Space Center, and Houston Suburbs. Beautiful area, great hotel! Would def. recommend it to anyone thinking about staying in this hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi Nick Thank you for sharing your opinion about your recent stay at the Holiday Inn Express Webster Texas. I am glad to hear you found everything up to your standards. Please come back and see us soon!
4 night family trip Apr 15, 2014
Nick
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was great and very helpful. I stayed for a week and the room service is to die for; the breakfast is good for a quick bite, for something more there's a Dennys up the street.The location might be a little strange but its worth it.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Hi D Carter Thank you for submitting an honest opinion about your stay at the Holiday Inn Express Webster Texas. I am glad you enjoyed your stay. Please come back and see us soon!
3 night business trip Mar 18, 2014
D. Carter
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very nice room for the price and very friendly front desk staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear David Thank you very much for submitting an honest review. We are glad you enjoyed your stay. We hope to see you soon!
1 night business trip Mar 17, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday Inn Express Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed one night after a visit to Space Center. The hotel appeared new, the room was clean and spacious, and our stay was quiet. There was plenty of convenient parking, and the hotel is set back at some distance from the highway, which was nice. The 11:00 am checkout was also convenient. My only complaint was that there were some problems with the breakfast buffet (which had received good reviews and was a deciding factor in my choosing this hotel). The pancake machine didn't work, apparently the microwave was broken, juice was watery, coffee lukewarm, ran out of fruit. The one attendant was friendly and working VERY hard, but that service was understaffed for the number of guests using it. Otherwise, a good experience.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Jill Thank you for submitting an honest an honest review about your recent stay at our facility. We take our Guest Satisfaction Reviews very seriously and we thank you for helping us point our areas of improvement. We currently working with our Breakfast Attendant to hire canditates to help whenever we are at high occupancy. In other note, We are glad you enjoyed your stay. We hope to see you soon! Take Care and God Bless
Other trip Mar 12, 2014
Jill
US
5.0 / 5Outstanding
"Nice...very good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very nice. It was clean, the bed was comfortable, the staff was friendly. No issues at all. Overall, very good hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Chelsea Thank you for submitting an honest opinion about you recent stay. We are very glad you enjoyed your stay at the Holiday Inn Express Webster Texas. If you are ever back to this area, we hope you to see you and your family once again. Take care and God bless!
1 night romance trip Feb 7, 2014
Chelsea
US
2.0 / 5Fair
"it did the job, but.."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
the AC in the room was either too hot or too cold, WIFI was inconsistent, and breakfast was pathetic... however, it was close to Baybrook Mall.. :)
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for sharing your experience with us. Please accept my deepest apologies for not meeting your expectations during breakfast. We will work on our staff and breakfast options and hopefully you cangive us another popportunity in the near future. Once again Thank you and God Bless!
1 night trip Jan 31, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. thank you.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Dulce Thank you for sharing your valuable comment with us and other future travellers. We are glad you enjoyed your stay and found everything to your satisfaction. Please come back and see us soon! Gracias!
2 night trip Jan 31, 2014
dulce berbarie
US
5.0 / 5Outstanding
"Nice hotel close to shopping malls."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great locación nice staff and close to the best shopping in Houston Clear lake área. My family enjoy the great breakfast bufete and friendly staff. I do recomend this hotel and I will stay here in my next trip to Houston TX.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Patricio Thank you for submitting an honest opinion about your recent stay . We are very glad you enjoyed your stay and found our location convinient to great shopping sites. We hope you stay next time you are in our Houston/ClearLake Area. God Bless and See you soon!
Other trip Jan 27, 2014
patricio
US
5.0 / 5Outstanding
"Coming back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my first time staying here, location was great! Right off the freeway tucked away from the noise, it was perfect for my boyfriend and I to visit my parents. They have cabanas by the pool, basketball court, use bath and body works shampoos and toiletries, very clean place, breakfast was great! They served bacon, sausage, eggs, biscuits, gravy, fresh fruit, yogurt, cereal, hard broiled eggs, something for everyone's diet needs. Our room had a view of the freeway, being a little tucked away, made all the noise and view seem far away which was nice. They also created a little back road from the hotel to have access to the mall, and restaurants on Bay Area blvd, that way we avoided traffic on the freeway. The only draw back was not being able to rent a movie to watch from the hotel room, although we found tons of stuff to watch on regular tv:)
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Grace Thanky you for submitting an honest opinion about your stay with us and our future travelers. We are very glad you enjoyed your stay and found everything up to your standards. We do value your feedback and We hope to you soon ! God Bless and Take care.
5 night business trip Jan 16, 2014
Grace
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our room was not cleaned our second day. We took off the do not disturb sign at 11:00 am and assumed that our room would be clean when we returned well past midnight. It was not. The continental breakfast was just OK.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for posting an honest review about your stay at our facility. Please accept my deepest apologies for not tending your needs in a timely manner . It is NOT our typical behavior. We will use your feedback as a training tool for our Housekeeping Team. We hope you can give us another opportunity in the near future. God Bless and Take Care!
2 night business trip Jan 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Difficult to find, but great stay. Best breakfast.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting an honest review about your recent stay at our property. We are sorry you had a difficult time trying to find our hotel. We are very glad you had an overall great stay and found the breakfast very satisfying. We do value your feedback and welcome you back anytime in the near future. God Bless and Take Care!
1 night trip Dec 29, 2013
A Traveler
US
4.0 / 5Excellent
"Holiday Inn stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed there for one night. Staff was polite and approachable. I had better breakfast at Hilton Homewood Suits(approximately same price range hotel at this area). Bedding was comfortable an clean but then I noticed a cigarette hole in the bedding(we were at non-smoking room). Overall, it's just OK. I'd stay in a hotel that is newer and with better breakfast for the same price
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear WorldTraveller Thank you for posting your honest opinion about your stay at our facility. Please accept our deepest apologies for not meeting your standards during breakfast. We value your feedback and as a Management Team we are always looking for ideas to improve. We hope you give us another opportunity in the near future to redeem ourselves. Take Care and God Bless!
1 night trip Dec 26, 2013
WorldTraveller
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Rm#4XX, window frame was leaking, it had heavy rain outside and little rain inside. It was terrible in this room. We heard rain in the room, and thought that was the rain outside because the rain was heavy. When we woke the next morning, we discovered that the frame was leaking inside.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveler Please accept my deepest apologies for not meeting your expectations. We did have a rain storm that night in our area and unfortunately your room had a leaking problem we did not know about. This is not the typical behavior we like to establish in our facility. Please forgive us for falling short of our motto on hospitality. We are working with our engineers to avoid this from happening to another guest. We hope you can give us another opportunity in the future. Thank you for your honest review and take care.
Other trip Nov 26, 2013
A Traveler
US
5.0 / 5Outstanding
"close to shopping mall and other attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
rooms were very nice, beds real comfortable, friendly staff
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear PRB Thank you for submitting a review about our facility. We are very happy you enjoyed your stay. Please come back soon
1 night trip Nov 16, 2013
PRB
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
great place to stay! nice and new
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting your feedback. We wish you a Merry Christmas and a Happy New Year!
1 night trip Oct 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent for JSC business travel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hiding behind a shopping center, this HI express actually has a lot going for it, and you can get right on Bay and head to JSC, LPI, or the university campus.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Justin Karl Thank you very much for your kind words and submitting a review on our facility. We are very glad you found our location convinience. Please come back and see us soon!
3 night business trip Oct 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is an excellent place to stay that is close to Houston. The hotel is close to the mall and very convenient to NASA parkway. There is good choice of dining close by. The rooms are very nice and includes a refrigerator. It has a nice pool and hot tub and the exercise room is sufficient for a workout. We were greeted by a very pleasant young lady at the desk which was nice after our long drive. The breakfast buffet was very nice and was hot. Just know that this is a new hotel on a new street and that some GPS can not find it.
Genuine Expedia guest review
Other trip Sep 29, 2013
Becky
US
5.0 / 5Outstanding
"nice breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
evrything was fine, the breakfast was very complete,
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for sharing your experience at the Holiday Inn Express Webster Texas. We are very glad you enjoyed your stay and found breakfast up to your standards. Please come back and visit us soon!
Other trip Aug 21, 2013
Patricia
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had to request room to be cleaned. As of 5:30PM, the room had not been cleaned yet. Was done when we returned at 9:30PM. Very noisy toilet flush. Small vanity. Very crowded breakfast room.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for submitting an honest opinion about your recent stay at our facility. Please accept my humble apologies for not meeting your expectations. Our Housekeeping Ladies take pride in making every guest room spotless and clean, I am sorry your room was not attend to on time. We are working on speeding up our breakfast procedure after high occupancy night. Rest assure I will pass the following information to the staff. If you are ever back in the area, please let us redeem ourselves before your eyes. Take Care and thank you!
Other trip Aug 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our family of four spent one night here after a quick detour on our way home from our vacation. The rooms were large and very clean. The location is great if you're looking to get away from the hustle and bustle of Houston, Galveston, and Kemah, but still be close enough for an easy commute to local attractions. We really enjoyed our overnight stay and would return in the future for a longer stay near Houston.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Des Thank you for sharing your opinion about your recent stay at our facility. I am very pleased you enjoyed our facility and our amenities. Please come back and see us soon!! Take Care and
1 night trip Aug 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Ten Minutes from Johnson Space Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We visited Johnson Space Center in Houston on our way to Galveston to get on a cruise ship the next day. We spent the night at this Holiday Inn Express because the location was very close to the space center. The hotel was in a strange location off the highway behind a plant nursery... it looks like there is planned future expansion for the area. Overall, the stay was excellent. The hotel seemed very new. The rooms were clean. The beds were comfortable. The hot breakfast was good.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Tony Thank you for sharing your comment about your stay with us. Your guest satisfaction is our number one priority and I am glad you found our facility up to your standards. I will pass your kinds words to my Housekeeping Department and Breakfast Department. We value your business and We hope to see you soon. Take Care!
1 night trip Jul 28, 2013
Tony
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Professionally run hotel, very welcoming and great value for money. Rooms and breakfast were excellent.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for your delighting comment about your recent stay with us. It warms my heart you enjoyed your visit and please come back and visit us soon! Take Care
2 night business trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location to visit Johnson Space Center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had fun staying in this hotel. Swimming pool, free breakfast, touch-screen monitor that can help you find nice restaurants to dine.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for your submitting an honest opinion about our facility. We take pride in our guest satisfaction experience and we are happy you enjoyed your stay. Please come back and visit us again! Take Care
Other trip Jul 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great price and fantastic staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is very new, so the room was immaculate and modern. The staff was awesome--very accommodating and friendly. And the cleaning staff does a wonderful job. It was so clean, I would have swore I was the first person to ever stay in my room. And did I mention the price? It's very affordable for the budget concious. I'm in the Houston-area once a month, and this spot will be on the top of stay-list every time I'm there. I would recommend them to any traveler.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for taking the time to submit an honest review about your recent stay. It is a great honor to be your home away home. I will pass your kind words to all my hotel staff. Once again, Thank you for business and we hope to see you soon! Take Care
2 night business trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice and relaxing.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for submitting a review about your stay at the Holiday Inn Express In Webster Texas. It is very comforting you enjoyed your stay and found it up to your standards. Please come back soon! Take Care
3 night trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice Rooms and great service
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveler Thank you for sharing your opinion about our facility. I am glad you found the room and guest service up to your delighting standards. Please come back and visit us soon!! #Stay Smart
1 night business trip Jul 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel. Love it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very clean. I had no issues and I would return. I highly recommend this hotel location to others. It is convenient to eateries, Target, and other places. I even found a Macy's Dept store near buy.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Guest Thank you for your delighting comment about our facility. We welcome any feedback of improvement or recognition. I am very glad you enjoyed your stay. Please come back and visit us soon! #StaySmart
Other trip Jul 12, 2013
Jules
US
5.0 / 5Outstanding
"comfortable beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice place and would stay again. Breakfast staff was great.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Guest Thank you for your recent comment on our property. I am very glad you enjoyed the comfortable beds and our breakfast staff. We hope you come back and see us soon!
Other trip Jul 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel to stay at while passing through"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel and enjoyed staying at this location.
Genuine Expedia guest review
Other trip Jul 7, 2013
Mike
US
3.0 / 5Good
"Not in the room we paid for."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The beds were comfortable and the room was clean. We booked a suite but the room was not. The hotel was crowded and there was a long breakfast line. The hotel did not plan well for the morning after a holiday breakfast. There was a long line that was not moving at 8 am so we went back to the room. At 9 am the maid service opened our door without knocking. We were disappointed in the stay.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear verified traveler Thank you for sharing your comment with us about your stay. I am very glad you enjoyed the comfortable beds and cleanliness of the room I will pass the comment to Housekeeping Department. I want to extend my deepest apologies for not meeting your expectations during breakfast. Rest assure the hotel is creating a Better Plan to handle holiday breakfasts. I hope you give us another opportunity to pamper you in the near future. God bless!
Other trip Jul 6, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean hotel. Friendly staff. Close to all amenities.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting your honest feedback. We wish you a Merry Christmas and a Happy New Year!
Other trip Jun 27, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice and clean w/ good hot breakfast, but very difficult to get into main road from hotel because of nonstop traffic
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Romina Thank you for sharing your comment with us and other future travelers. We are glad you enjoyed your stay and we apologize if the non- stop traffic was a great inconvenience to you and your family. During high volume, it can be hectic and we thank you for patience. We hope to see you soon!
1 night trip with friends Jun 20, 2013
Romina
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean and roomy. Would stay again.
Genuine Hotels.com guest review
2 night trip Jun 15, 2013
A Traveler
US
5.0 / 5Outstanding
"close to nasa and kemah"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great location.Great breakfast
Genuine Hotels.com guest review
3 night trip Jun 13, 2013
santiago t
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, near a lot of restaurants as well as the mall.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Verified Traveller Thank you for submitting your honest feedback. We are glad you found our facility convinient. We wish you a Merry Christmas and a Happy New Year!
Other trip May 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Employees need more training"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Manager Perez was great taking care of me. The night staff not too much.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Valuable Traveler Thank you for sharing your opinion with us and other valuable guests. I am glad the manager was able to meet your satisfaction and please accept my humble apologies for any inconvenience you may have experienced with our night staff. Rest assure training will be issued and I wish you will give us another opportunity in the near future. Thank you and Take Care!
Other trip May 31, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very thin walls you can hear everything outside your room. Breakfast can be improve
Genuine Hotels.com guest review
3 night business trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean rooms, nice hotel. Very happy with our choice for or family vacation. Will stay at this hotel again!!
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Ashley Thank you for submitting your honest feedback. We wish you a Merry Christmas and a Happy New Year!
Other trip Mar 18, 2013
Ashley
US
5.0 / 5Outstanding
"Great Hotel with caring staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Me and my 8 year old had great time at this hotel. Staff was courteous, made us feel welcome, breakfast was nice. Outdoor pool was good (even though it was cold when we visited..oh texas weather) but hot tub made up for it. Room was comfortable, clean and quite. Worth the money spent. Most notable, I wanted to get some beer but didn't wanted to drive after long day. Hotel's director of marketing was so friendly and courteous that she offered to drive down the gas station and bring back what I wanted..that's WOW factor going beyond hospitality. I would stay here again.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites - Houston Space Center
Dear Nash Thank you for submitting your honest feedback. We are very glad you enjoyed your stay. I will pass your kind words to my staff. We wish you a Merry Christmas and a Happy New Year!
Other trip Mar 18, 2013
Nash
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
1 night business trip Feb 25, 2013
A Traveler
US
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