Excellent gym..with in walking distance of anything you want. I will be staying here again. VERY VERY CLEANGenuine Hotels.com guest review
Response by TownePlace Suites by Marriott San Antonio Downtown Dear Mr. and Mrs. Hebert, Thank you for taking the time to write about your experience at the Towneplace Suites Downtown San Antonio. We look forward to you coming back to see us real soon. Dee Rullo Siers General Manager
"close to all must-see sights"
My husband and I stayed with our 2 y.o. for a convention. It was a perfect location to take my son for walks and right near the Children's Museum, which my son loved! The riverwalk and Alamo are within a 3-5 minute walk. There is a cab stand right across the street at the Hyatt so you don't have to wait long or order a cab. When we arrived, the cab […] had to stop on the side of the hotel, because the hotel's main entrance is located on Houston St which does not have a stopping lane (it was not a huge deal, the entrance was 20 seconds away from our cab). The hotel itself is well-kept. Your room has a kitchenette with refrigerator/freezer, microwave, sink, two burner cooktop. Glasses, flatware, dishes, dishwasher as well. There is no separate eating area...just a desk, sofa and king-size bed in one small room), though it was helpful to have a microwave to heat up leftovers. Bed was comfortable, nice channel coverage for cable. Bathroom had a shower. No tub, so if you need one, that might be a deal breaker for you. Breakfast every morning on level below lobby with ample dining space and flat screen tvs . Breakfast was step up from continental. Pool was heated. It's actually in an enclosed courtyard and is technically outside. All in all, I would recommend this hotel for someone who doesn't need to be directly on the river, and doesn't need the feel of a bigger hotel with a starbucks in the lobby (the Hyatt right across the street has a 24 hour Einsteins you can go to). Read moreGenuine Hotels.com guest review
Excellent location between Alamo and river walk. Wonderful staff always intent on taking of their guests needs.Genuine Expedia guest review
"Very good downtown choice"
On-top-of-it service, nicely done room amenities, cheerful staff. Valet service was outstanding. Close to downtown attractions. 10 minutes from airport. Dozens of nearby restaurants at every price point. Reasonably priced. I was there during the NCAA playoffs and saw lots of families with children of all ages, adult groups of two to ten. Decent buffet […] breakfast included, manager's midweek welcome party, free (good) coffee and tea available all day. I think most travelers would be happy here. Read moreGenuine Hotels.com guest review
"Small and Green Propaganda"
The location was excellent. We could walk to the Alamo and the River Walk. We needed a sofa bed, but when you opened it up, it touched the other bed in the room, so you couldn't walk in the room. That was just ridiculous. The showerhead dripped so much and it was ironic that there was "choose to be green and save water" propaganda in the bathroom. The […] AC unit made terrible noises. We told maintenance and they said they would fix it, but they never showed. There wasn't any bedding for the sofabed, but the front desk told us we could go get it from them...thanks so much for the service...NOT. It was $24/day to park, which is understandable for the location, but something that needs to be considered. I just can't get over the small room and the way that the beds touched so you couldn't walk...it was silly. Read moreGenuine Hotels.com guest review
"Close to good eats and conference center"
Very nice hotel- walking distance to the conference center, and good restaurants. Also close to lots of bars- which was the only problem. I felt like I needed a cab home after night fall. Not a terrible street, just not one I was comfortable walking down, at night, in heels.Genuine Hotels.com guest review
Other than having to be in the handicap accessible room, everything else was fine with the trip. The issue with the room was the shower because of the shower head being so low for handicap accessiblity. The staff was extremely helpful and the location was great to get to anything along the Riverwalk area!Genuine Hotels.com guest review
"Nice Location but"
Nice rooms and great location in the heart of San Antonio. However the service during our stay left much to be desired. We were only there for two nights but on our first morning we left our room just after breakfast was over at 9:30. We were gone all day touring returning around 4pm. Much to my surprise the room had not been made up. On the way out […] for a jog I asked if they could at least send some fresh towels which they said they would. Of course I ended up having to go get them after I came back hot and sweaty after a run on the river walk. I would expect better for almost $300 a night Read moreGenuine Hotels.com guest review
"Sofa bed hurts"
I was in town with other family members for a funeral so I had to sleep ont the couch bed very uncomfortable.Genuine Hotels.com guest review
Loved location,amenities,kitchen convenience,location... steps from main riverwalk/Alamo.Will definitely use again and again.Genuine Hotels.com guest review
"Spring Break 2014"
Location of the hotel is excellent for the Alamo and Riverwalk. We used the street trolleys to get around to the Central Market, Rivercenter Mall, and Hemisfair area. It's only $1.20 per person each time you get on. Also it's great to just sit and sightsee the downtown area. Parking is a little different because you have to valet park and they don't […] keep your car on-site. You have to request it by phone or wait 5-10 minutes while they retrieve it from near by. If your all about Free Breakfast...don't get your hopes up. It was good, filling, and included with the stay. The rooms, lobby, dining area, and pool are nice modern design. The kitchenette was nice for families. All around it was a good stay. Read moreGenuine Hotels.com guest review
This was an awsome experiance and im so happy with the turn out of this hotel. Everything went very smooth, from the valet parking to checking out. I recommend it for an unforgettable Experiance.Genuine Hotels.com guest review
Great hotel wthin walking distance of every major attraction. Room was clean and comfortable. I've stayed at a variety of hotels and this one by far impressed me. Breakfast buffet was pretty good. I highly recommend this hotel.Genuine Expedia guest review
"A bit noisy"
It was a bit noisy, but the location couldn't be beat. The staff was VERY helpful and friendly. Would stay there again, but bring a sleeping pill--the street noise is noticeable.Genuine Hotels.com guest review
"I enjoyed the close proximity to the River Walk -"
Great food , very nice hotel and very friendly staff I was so impressed with everyone's kindness - no question was too much. They all helped me with directions, etc. Nice.Genuine Expedia guest review
Response by TownePlace Suites by Marriott San Antonio Downtown Thank you for staying at the Towneplace Suites San Antonio. I am so glad we made your stay enjoyable. If you travel permits come back to see us real soon. Dee Rullo Siers General Manager
Hotels is nicely update. Rooms are clean and comfortable. Although not on the River Walk it's very close. It's a block away from all major sites including the Alamo. No real complaints. It would be nice if it had a larger pool and parking was limited so you pretty much had to use valet parking at $24 a night. Off site parking was $20 so not much of […] a difference. Hotel staff was friendly and helpful. I would stay there again. Read moreGenuine Hotels.com guest review
SInce arrival, great experience. Rooms are clean and nice. Great breakfast buffet and awesome service.Genuine Expedia guest review
Response by TownePlace Suites by Marriott San Antonio Downtown Thank you for staying at the Towneplace Suites San Antonio. We Appreciate the great comments. Come back to see us real soon. Dee Rullo Siers General Manager
First time we stayed in downtown hotel, and won't be our last. Close to so much. And, staff was so helpful.Genuine Hotels.com guest review
The hotel was close to everything. Hotel staff were all respectful and courteous, the swimming pool heated and very we'll maintained, overall our stay was pleasent and my family and I will be returning to this hotel.Genuine Hotels.com guest review
We loved it.!! Really close to Alamo and river walk.!! The room was really clean and it had a kitchen how awesome is that.?? We are gonna stay there every time we visit SA.!! :)Genuine Hotels.com guest review
"Great place to stay"
We stayed 2 nights at the Menger Hotel and then decided to go to Corpus for a few days and ended back here for a night to watch Battle of the Bands on the Riverwalk. However, when we were entered the room, we were pleasantly surprised. The room was big and had a great kitchenette, although we didn't use it. It also had a nice updated/modern feel and […] we both wished we had stayed here instead. The staff was very friendly and professional. We definitely will be staying here again when we visit San Antonio. :) Read moreGenuine Hotels.com guest review
Well kaptain Kirk was a good guy he helped us out big time and the location of the hotel was extremely great.walking distance of everything super awesome bagels down the street at big apple bagels and overall it was a good time!Genuine Hotels.com guest review
"Nice hotel close to convention center"
We were there for business and the staff was extremely helpful! Easy walk to convention center and to the Riverwalk. Breakfast was yummy with lots of choices and the workout room had a nice variety of equipment.Genuine Expedia guest review
"I loved the hotel."
The hotel was beautiful and in a great location. The staff was very accommodating and let me check in early.Genuine Hotels.com guest review
Very pleased with the friendly staff, the location to the River Walk, overall cleanliness and the daily breakfast. The hotel was very quiet and peaceful! Loved having a refrigerator and full small kitchen. Very nice stay!Genuine Hotels.com guest review
Overall fantastic! Pillows were not comfortable and shower was never hot enough. Staff was superb and breakfast was great!!! Everywhere was within walking distance!!!Genuine Expedia guest review
Very nice hotel with very reasonable rateGenuine Hotels.com guest review
The hotel staff were so polite and extremely helpful. They made my stay one of the best hotel experience ive ever hadGenuine Hotels.com guest review
We had a wonderful time. Very close to just about everything.Genuine Expedia guest review
"Great room, great location"
The hotel is built into an old department store. I didn't know this until the second day I walked in and realized that the hotel was built perfectly for a 1950's department store. Because of that the ceilings are very high in the rooms and it gives you a very expansive feeling. Having the kitchen is great, and the riverwalk is a very short block away. […] I guess it's not as good as being right on it, but it is so very close. Will definitely stay there again when I come back. Read moreGenuine Hotels.com guest review
"Business Trip to San Antonio"
The hotel was in great condition and close by to many attractions such as the Alamo, Ripley's, Wax Museum, Restaurants and the famous RiverWalk. The front desk and Valet staff were great, prompt and all about customer service. The housekeeping staff however was not doing their job. The room was dusty on top of the refrigerator, the desk and night stands. […] One day I had my room clean and there was no toilet paper or tissue paper and it was not replenished. I had to go to the front desk to ask for it. I wrote clean me on top of the refrigerator the 2nd day I was there and 12 days later it was still there. Very disappointed. I checked out and moved to another hotel. Read moreGenuine Hotels.com guest review
Great hotel. Walking distance to Alamo, riverwalk, and Convention Center. For a pet friendly hotel, it was very, very clean. Updated and modern rooms with free breakfast.Genuine Hotels.com guest review
Friendly, courteous staff. Great room.Genuine Hotels.com guest review
Awesome place for an awesome priceGenuine Expedia guest review
"A convenient place to stay"
The hotel is a block from riverwalk and right on the red trolley line. You will have to spring $24 for parking because you're right downtown. The kitchen is better than most but I didn't cook with all the restaurants around.Genuine Hotels.com guest review
Everything from checkin to checkout was easy and flawless. The hotel is clean, modern, rooms are nicely sized, breakfast was above average continental, gym was small but adequate. Overall had a great experience and would return.Genuine Hotels.com guest review
"Smack Middle of Downtown! :)"
This was the 1st time we'd stayed at this hotel, and I must say I was very pleased. The location was amazing was right on the corner of all downtown, literally down the street from the river walk. The staff was very friendly and accommodating. Room was great! Will definitely stay here again! :)Genuine Hotels.com guest review
Stayed for my husband usaf graduation. It was 15min from base and a street away from Alamo and riverwalk. Hotel staff was very friendly and informed.Genuine Expedia guest review
the hotel was nice, and the staff was friendly! the location of the hotel was perfect to all of San Antonio's tourist attractions. They offered a great continental breakfast free everyday!Genuine Expedia guest review
"Close to Riverwalk"
Enjoyed my week stay at the townplace suite. The complimentary daily breakfast and happy hour are a plus. The hotel is also a very short walk to the riverwalk.Genuine Expedia guest review
"Book this on Hotels.com"
We got a great deal on Hotels.com for a very nice room that was contemporary, clean, and comfortable! We actually have a timeshare and its characteristics did not meet our standards, so we looked for something newer and more comfortable and found Townesplace! It is also near the Riverwalk and great restaurants and attractions. Customer service was great, […] too, expect for one employee during our early morning checkout. Otherwise, I would stay in this hotel again. Read moreGenuine Hotels.com guest review
They gave us a suite in basement area where no phone works and its suffocating ..so be careful if you book yr room ask them that u dont want yr room in couryard ( where breakfast is served) . Other then that the rooms were good .u need a GPS or directions to get thereGenuine Hotels.com guest review
I arrived at the hotel two hours before check in. I asked the clerk if I could check in earlier. She was very nice and said she would check for any open rooms. Right away she informed me of the rooms available and picked the one that was more comfortable for me. The room was nice but way too small. But overall everything was very plesant..Genuine Expedia guest review
"Very centrally located!"
Great stay and hotel! Very close to all attractions! Will definitely stay again!Genuine Expedia guest review
My husband and I stayed here for 3 nights and were very pleased with the location. Extremely close to river walk access, alamo and other downtown sights but substantially cheaper than many surrounding hotels. The rooms were very small but nice and clean.Genuine Hotels.com guest review
The room was incredible, with a full kitchen. It was close to the Riverwalk and the Alamo. We loved it and will definitely stay there again when in San Antonio.Genuine Hotels.com guest review
"perfect if not for loud AC/heater"
This extremely loud AC kept waking me up every 10 minutes. It was freezing outside so I kept it on but it would make us all jump each time it kicked in. Lots of noise from outside. Loud music, laughing until at least 2 am. Get rooms not facing the steeet.Genuine Hotels.com guest review
"Recommend it Great Location and service!"
Great Service and stay!Genuine Hotels.com guest review
"Great location in downtown San Antonio"
My wife and I recently stayed here on a weekend getaway to San Antonio. Great hotel located downtown. Very close (1 block) to the Riverwalk, the Alamo and other tourist attractions. Our room was very clean and tidy albeit kinda small. The hotel staff was very friendly though. The breakfast we had the next morning was delicious and plentiful. The only […] thing that would've made this stay better would've been free parking. Valet parking is offered at this hotel for $26 a night or you can park in a lot 1 block north of the location for $20. I would still give this hotel a rating of 5 stars and would gladly stay here again! :) Read moreGenuine Hotels.com guest review
One block from the Alamo, two blocks from the Riverwalk, what else could you ask for! Good service and full breakfast. Family was pleased.Genuine Hotels.com guest review
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