Used to love staying in this hotel, but not one of my favorites anymore. Beds are very comfortable. Always a challenge figuring out the lighting. Breakfast was not as good as it used to be. Forgot my toothbrush and had to pay $2 for a bad toothbrush.Genuine Hotels.com guest review
Response by Element Denver Park Meadows We're sorry you were disappointed with your most recent stay and sincerely hope you'll give us another try in the future to exceed your expectations. Many changes are in store for the hotel and we'd love to change your impression as soon as possible. Let us know more about what we can do and we'll certainly do our best. Thank you for your feedback.
"Close to all things!"
Very nice extended my stay. Would definitely stay again.Genuine Expedia guest review
Response by Element Denver Park Meadows It's exciting to know that you will definitely return to stay with us again. We all celebrate the great results of our hard work when we review comments such as yours. Thank you and see you soon!
"Convenient to Park Meadows"
Loved room setup. Felt luxurious at right price. Great breakfast selection. Super convenient.Genuine Expedia guest review
Response by Element Denver Park Meadows It certainly sounds as though you've found a new favorite hotel in the Denver Park Meadows area! Thank you for the great feedback.
Had to back to check-in three times because the key didn't work. The first two times they re-coded the keys. The third time they figured out they'd given us the wrong room number.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Management was made aware of the challenges you experienced at check-in. We sincerely apologize for the error and can assure you that the error is not typical of the accurate, warm, and honest service we traditionally provide. Thank you for your patience when we corrected the error. We certainly hope you may return to us again to find us more efficient and hospitable.
"Modern and clean"
Great place, would go there again if it had bathtubs, but they don't have any. Very nice showers though!Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for your feedback regarding your stay. Please know that our committment to an eco-friendly design which includes our guest bathrooms had the upmost concern toward water conservation in mind. However, we are very glad however, to hear enjoyed of our unique rain showerhead and shower wand that can envelop you without wasting water. Truly heavenly!
"Very nice BUT multiple distractions"
I was the only person in my room but I was given an 'adjoining' room with someone I did not know.. When the adjoining customers were in their room it sounded as if they were in my room as I could hear their conversations very clearly. It sounded like there is no insulation due to the rooms being attached by only an interior door. Also, in the middle […] of the night I heard a 'beep' but could not figure out from where it was coming. I called the front desk. First, she thought it might be the dishwasher but I had no dishwasher in the room. I finally noticed one of the cordless phones was lighting up so I took it out of its holder/charger to try to quiet the hand piece. I couldn't get it to stop beeping. She then indicated that housekeeping probably put the hand piece in the wrong charger as there were 2 hand pieces in the one small room. I swapped the hand pieces and the beeping stopped. It was a very restless night due to the multiple distractions. Overall, however, the room was clean and modern and the front desk people were nice and helpful. Unless you intend to do so, DON'T stay in an adjoining room! Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for the feedback! We sincerely appreicate information on areas where our services can improve. This includes ensuring our associates may know better methods on troubleshooting distractions and getting to the bottom of disturbances. We hope to have the opportunity to take care of you again soon.
Great clean and confortable beds!Genuine Hotels.com guest review
Response by Element Denver Park Meadows We are happy to know you enjoyed your stay with us! Thank you for the great review rating.
"Very convenient to everything"
Had booked only one night but after being there for a couple of hours went ahead and booked an other night.Genuine Expedia guest review
Response by Element Denver Park Meadows This is indeed a great compliement! Thank you for giving us a try and sharing the kind feedback. We certainly hope to see you again soon!
I originally wanted two rooms combined so before I booked I called the hotel to see what I should book and to see if that was a possibility. I booked what I was told but when I arrived that wasn't the case. I was told I had to book another room for another 100 dollars. I let that go being that there was a pull out couch. I requested for sheets, blankets […] and pillows to be sent up and they never were. I sent my husband to get them and the front desk told him that there were no sheets or pillows but she would send them up. An hour later I called and sheets were sent but no pillows. I then had to go back downstairs to get pillows. The next morning after breakfast we went swimming I made a call downstairs to request that housekeeping come by so that when we got back the room would be clean. when we came back to the room at 1130 no one had been up. The hotel was beautiful and I was satisfied with the room but I expected better service. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for sharing your feedback. Please know that we use all feedback toward further training and education of our teams so we can continually improve upon all our service efforts. It certainly sounds as though we could have done a better job in some areas regarding your stay, and I assure you we will discuss these items immediately in our next team meetings. We certainly hope you'll come back and visit us again to see our improvements.
"Nice room, great stay"
Everything went well, from check in throughout the stay. would be the perfect place to stay if staying multiple nights. kitchen amenities were outstanding. Walking distance to restaurants & convenience stores. Breakfast was impressive. was probably worth twice the amount that i paid. will be my #1 choice when staying in the denver areaGenuine Hotels.com guest review
Response by Element Denver Park Meadows We're proud to know that you found great value in your most recent stay with us and we have become your #1 choice in Denver. This is truly great feedback and we genuinely appreciate you sharing your thoughts. One of our primary goals is to exceed your expectations with every visit and we're delighted to know you'll return to see us again soon. Thank you.
"Ok, but we couldn't stay long"
The service was fine. The staff were polite. Unfortunately, I was called back to work and we had to leave early, like 12:30 AM. Since I had to go to sleep very early also, I heard a lot of talking and family activity next door. I believe the wall were too thin. I of course would never have noticed it if I had gone to bed around midnight which is my […] normal pattern. All in all my stay was OK. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for your feedback. We're sorry you did not entirely enjoy your most recent stay. Should you have any noise disturbance on your next visit, please let us know and we'll do everything we can to make sure you have a better night's rest.
"Gone a bit downhill."
Have stayed here in the past several times. Unfortunately, this time out rooms weren't ready and we arrived at 4:45. Also multiple stains on the carpet on 3rd floor were unsightly. Was unaware that happy hour is only Monday - Thursday. Part of the reason I choose this hotel over the other number of hotels located near Park Meadows Mall.Genuine Hotels.com guest review
Very nice spot to have a getaway from the normal day to day!Genuine Hotels.com guest review
"Very Nice Place to Stay"
Enjoyed the breakfast and hotel.Genuine Hotels.com guest review
"Excellent value without compromising quality"
Clean, comfortable, and friendly service. Average quick breakfast, but even that met expectations. Can't imagine beating a better value for the quality of the stay.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for submitting your review of the hotel. We're delighted to know you found great value in our hotel and we met your expectations. This is indeed great feedback that we are proud to receive. Thanks again!
Great hotel for the rate!!! Comfortable beds!!! Good breakfast w/ attentive staff. The only negative was figuring out the how the light switches worked in the room - took a few minutes to figure out how to turn on the bathroom lights. Once we figured this out - all was good.Genuine Hotels.com guest review
The only negative was that the battery of our remote was dead. The hotel is wonderful!Genuine Hotels.com guest review
Friendly staff, clean rooms. Kitchen is such a convenience especially traveling with kids! Walking distance to a few restaurants and light rail. Free breakfast had very nice options. Coffee and tea available in lobby all day. Price was right and would definitely stay there again!!Genuine Hotels.com guest review
"Nice hotel close to lots of shopping."
Just stayed overnight first time at this hotel would stay there againGenuine Expedia guest review
Response by Element Denver Park Meadows We're delighted to know you enjoyed your first stay with us. Thank you for sharing your feedback and willingness to stay with us again.
This is a really nice hotel. The lobby is beautiful with plenty of areas to sit and hang out. Nice outdoor space as well. The room was great. King suite with a full size kitchen, very modern. We will definitely stay here again.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for leaving such a great review on your recent experience! Knowing that you'll definitely stay with us again is fantastic compliment and your feedback will be celebrated by our entire team.
The pool is extremely small, more like a double hot tub. I wanted to stay at a place with a pool for my son but it didn't really work for him. Otherwise, it's a great place.Genuine Hotels.com guest review
"Close to IKEA and outlet mall"
Very nice, small pool and no hot tub.Genuine Hotels.com guest review
We've stayed here several times now and are always very pleased. An added bonus is that there is no fee for dogs to stay, and they are very friendly towards your pets. Complimentary breakfast and "green" consciousness are also a plus.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for your feedback! It's great to know you are consistently pleased with our hotel and our many unique features. We love pets! However, please know that we've recently implemented a small pet fee which allows us to spend more time cleaning and perfecting rooms for future guests. Hope to see you again soon!
Rooms were clean and comfortable, the service was great, and had an awesome breakfast.Genuine Hotels.com guest review
"Prom Dress shopping trip"
Other than a flickering light in our rooms entrance way, it was a great stay. We stayed here a year or so ago and returned so that says a lot. close to everything we could need and everywhere we wanted to go. We will more than likely stay here again without question.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for the great review! We also appreciate you letting us know if the light that was not working properly. Such feedback helps us maintain our high standards and helps ensure satisfaction for all guests. The fact that you returned means so much to us and we proud to know you intend to stay with us every time you are in the area.
"Great hotel, amenities, and staff"
It was a great place! Fairly good location, close to Park Meadows Mall, eating, and great scenery. Some of the rooms give you a great view, and they have a lot of extras. The breakfast is great, and they even have a happy hour at 5pm with free finger foods and drinks. Will stay againGenuine Hotels.com guest review
So modern it lacks comfort but still a great hotelGenuine Hotels.com guest review
This will definitely be my choir next time in South Denver. A pleasant surprise!! No complaints, at all!Genuine Hotels.com guest review
Response by Element Denver Park Meadows We're delighted to hear you enjoyed your stay with us! We certainly look forward to exceeding your expectations again the next time you're in the area. Thank you for your feedback and support.
"Missing out if you do not stay at this hotel"
Everything was great, from the staff to the pillows on the bed. I would highly recommend this hotel to anyone wanting or needing to stay in the Denver area. Marvelous job! Keep up the good work.Genuine Hotels.com guest review
Response by Element Denver Park Meadows This is such a great recommendation! Thank you for sharing your feedback and acknowledging our great team of hospitality professionals. We hope to see you again soon.
Great experience at a good price! Hotel staff makes you feel very welcome and safe. They treat you like they want you to come back for another stay. It's the only place I like to stayGenuine Expedia guest review
Response by Element Denver Park Meadows IT's so nice to hear you enjoyed our hotel and slept well. Indeed, we do want you to choose us every time your travel plans bring you to the area and we're glad to know you noticed our efforts. Thank you for sharing your feedback and the great recommendation. See you again soon!
"A very good value."
The hotel was very convenient to Park Meadows and the area. For the price paid, an excellent value. The rooms were quite clean and beds were comfortable. We did not hear noise from other guests or the halls, which was very nice. The staff seemed attentive, though we were only there for a quick overnight. Our only "maybe" was that the rooms/decor are […] quite contemporary, which we found a bit cold. They were all the UV energy conscious harsher lighting, metal doors and lots of gray. We would stay there again and recommend to others. Read moreGenuine Expedia guest review
Response by Element Denver Park Meadows We're glad to know you found excellent value here at Element Denver Park Meadows. Although our modern decor paired with our green, sustainable efforts do make us stand out from more traditional hotels, we certainly glad you enjoyed us and had an overall good experience. Thank you for your kind feedback.
"Stylish, comfortable with excellent service"
This hotel chain is part of Starwood hotels. It has awesome design, clean lines and very inviting ambience. Very good quality breakfast. This hotel is very convenient ( by car) to shops and restaurants. It has a nice sized gym, heated lap pool, a nice kitchen with stainless steel appliance. If you can imagine living in an Ikea catalog this is it (in […] a good way). Excellent hotel a little pricier than others but they offer much more inviting atmosphere which satisfies your senses. Read moreGenuine Expedia guest review
Response by Element Denver Park Meadows Thank you for sharing your comments on your most recent stay! We're proud to know you found us as a convenient, comfortable, and satisfying place to stay when in the area. We will be sure to share your feedback with the entire team and celebrate the positive impression we've left on you. See you soon and thanks again!
"Would stay again, and again!"
This was a fantastic place to stay for my fiance and I, who just needed to get away for a night...perfect "Date Night" location! The hotel is very "new feeling", contemporary, updated, and clean. The full kitchen and BBQ access made for a perfect "homemade" BBQ steak dinner. The only changes we wished for were a hottub, bathtub in room (vs just a shower), […] and the breakfast left a lot to be desired (Very minimal selection) Other than that the place was perfect! We'll definetly return!! Read moreGenuine Expedia guest review
Response by Element Denver Park Meadows Thank you for choosing our hotel for your date night and your feedback. It's great to know that although we do not have some of your desired amenities you would still definitely come back to stay with us again.
"Eco hotel in suburban Denver"
Tissue box empty Desk lamp didn't work Blinds nearly impossible to open Bathroom faucet on sink falling off Shower leaked terribly onto floor Night stand lamp wobbly b/c wire not well accommodated from below TV swivel required a wedge/weight to stop it from rotating to hall side bed.Genuine Expedia guest review
Response by Element Denver Park Meadows Thank you for your feedback on your stay. It certainly sounds as though there were some maintenance issues we needed to address in your guest room and we apologize for any inconvenience you experienced. Please know that your experience is not a typical indication of our services and we work hard to repair and maintain all our equipment and guest room items. It is our hope that our guests feel comfortable reporting issues to us during their stay and allow us to correct any errors or items missed upon our inspections toward meeting their expectations. Come back and stay with us again and we'll do our best to change your impression of our hotel.
"A little disappointed"
We have stayed here before and needed a room for one night. We told my little girl we would go swimming. The pool was so cold she started crying and we had to get out. There's no hot tub to warm up in either. I like the hotel and free breakfast, just very disappointed in the pool. We used our free hotels.com night.....am really glad I didn't have to […] pay full price. Read moreGenuine Hotels.com guest review
"Leave the do not disturb sign on your door!!!"
Everything was great with the appetizers and wine/beer at 5:30pm and breakfast in the AM. Only one problem, I stayed one night and thought I didn't need to put out the do not disturb sign. I was taking a shower at 8:30 am and I heard someone banging on my door. I jumped out of the shower and ran to the door with my towel around me and looked out the […] peep hole and it was "house keeping". I was so upset that I jumped out of the shower to find out that house keeping was trying to get in before I was suppose to check out at 12 pm!!!! This doesn't even make sense that they would try to clean my room before I checked out that day. Spoke to the front desk and they asked how my stay was. I replied saying it was great until this morning and the guy replied back saying house keeping?? I take it this is a problem at the hotel. He said he would pass on the info so hopefully he did!!!! So it doesn't happen to you!!' Read moreGenuine Expedia guest review
Response by Element Denver Park Meadows Thank you for your feedback. We are glad to hear you enjoyed the hotel and do apologize that you were disturbed the morning of your check out. Please know that our housekeeping team clearly made a mistake thinking you had already left the room for the day. Although, this is not a standard error here, we have already implemented an updated training program for all our room attendants which emphasizes further awareness of "do not disturb" signs and careful double checking of rooms to which they are assigned. We certainly hope you'll come back again soon and witness our improved service.
An exceptional value for the room. Given the attractive price, the room was much more than we expected. The complimentary breakfast was well done, as well. The location is near a major shopping center with movie theaters, restuarants and shopping very conviently located. The only minor complaint was the way the room lighting worked - several light switches […] appeared to be wired in series, requiring two separately located switches to be activated to turn on the lights. Not a big deal just took a little getting used to. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for submitting a 5 star review for us regarding your last stay. We're delighted to know we exceeded your expectations and you found our location convenient. Yes, toward promoting our sustainability efforts, our lighting system is designed for maximum energy efficiency and may have a few differences from the lighting system at other hotels. At all Element by Westin hotels, we certainly are proud to be green!
"Clean and Cozy"
It was one minute away from Park Meadows, there was free breakfast, and it was very clean and comfortable. Will definitely be staying here again!Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for your feedback. The fact that you will definitely return is great news! We'll be certain to celebrate your satisfaction with our entire team.
"super nice ! very comfortable and wonderful room."
Only thing was that the pool was small and no hot tub.Genuine Expedia guest review
Response by Element Denver Park Meadows Thank you for the feedback. Yes, it is unfortunate that we do not have a hot tub/whirlpool on the property. However, our cozy, indoor, salt -water, heated pool is something you must try out. We’ve received many great comments on how soothing the water is. As with any hotel pool t,here will be times that is more occupied and times when it could be all yours. We hope you can come back and see us again to give it another try.
Room was clean, comfortable, and stylish with a kitchen area along one wall and a plus sized bathroom with a real shower instead of a tub. The shower is oversize and is one of the great features about the Element's rooms.. Breakfast was very nice and the staff was excellent. The hotel has a very nice excersize room. The only thing I noted that could […] be better is that the blackout window shade in my room was hard to operate. It did work but irequired alot of force on the chain. Don't know if other rooms have same issue. I would definately stay here again and highly recommend this hotel. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows We're glad to you know you enjoyed our hotel. Thank you for sharing your experience with us and others who may consider staying with us in the future. Your recommendation and feedback are greatly appreciated!
"The Element Rocks"
FABULOUS! Why would you stay anywhere else?Genuine Hotels.com guest review
Response by Element Denver Park Meadows We're thrilled to know your experience with us was "FABULOUS!" Thank you for staying with us and leaving such a great comment. Come back again soon!
"Overall good value, but noisy AM"
The hotel rooms were spacious and had a modern kitchen. The staff were were friendly and accommodating; however the cleaning crew starts WAY too early knocking on doors at 7:30 am. Luckily we had our privacy sign up, but the noise from cleaning other rooms kept us up when we really wanted to sleep in. Our friends staying on another floor had the same […] experience. It would be nice to wait a little longer as vacuuming wood floors is very noisy and disturbs everyone in the area. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows We are happy to know you enjoyed our rooms and our associates. We also apologize our room attendant team disturbed you. Please know that on most occasions, our housekeepers do not start work until 8-830 a.m. The likely only other time you may hear cleaning noise early in the morning would be due to our responsibility and desire to allow all our guests wake up and walk through our hotel seeing it as clean as it was when upon checking in. There are unfortunately times when guest activity throughout the day may cause this necessity, and we have great pride in keeping our hotel as clean as possible. Thank you for your kind feedback. We sincerely hope you come stay with us again.
"The place is nice"
Before looking at any hotels for your stay. I mostly view the pictures of the establishment, amenities, location, complimentary breakfast, price and reviews. Astonished based off the reviews some were negative very few was positive. I noticed inconsistencies from the get go. I was immediately turned away but then I had to review my options again then […] it all came down to pricing in the end. This was my way of choosing this hotel. I'm for once am glad I made this mistake. The hotel surpassed my expectations. The rooms were nice the layout and space was enough for me and my family to settle and relax. I loved the bathroom there's no tub but I'm more of a shower guy anyways but it was well designed and well lit. The kitchenette was great something we needed to stock up and not go down stairs to purchase for over priced drinks and snacks. The mall is within driving distance less than 5 min and Walmart is 10-15 min top. I loved would recommend to friends who decides to stay in the Denver area for the week. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for sharing such honest and thorough feedback on your experience here at Element Denver Park Meadows. We are glad you gave us an opportunity to exceed your expectations and hope we have earned a new loyal and regular guest. Your recommendation is greatly appreciated!
The Element hotel in Lone Tree, CO is fabulous! All "green" technology, very "zen" atmosphere, ultra-modern design, nicely stocked "grocery shop" with food, soft drinks, wine, etc. Very, very convenient location; close to terrific restaurants and shopping - most within walking distance. Close drive to Light Rail transportation to downtown Denver. Service […] was great, staff personnel were great. Pricing is great! I'd stay here again in a heart beat and highly recommend it! Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows It's nice to know that we exceeded your expectations! Thank you for sharing your feedback on our great location and innovative, modern design. We look forward to your next stay!
"Close to Park Meadows Shopping"
Great hotel and location. Especially liked the modern/minimalist/green environment. Will definitely stay here again.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for acknowledging our sustainable efforts! We take great pride in our green practices and are thrilled when our guests do too! We certainly hope to see you again soon!
Have stayed all over DTC. This is by far the best place. Great breakfast, good managers reception. Clean, Clean, Clean. Even a shuttle service to local spots.Genuine Hotels.com guest review
Response by Element Denver Park Meadows Thank you for such a great recommendation of our hotel as one of the best in the DTC area! We are proud to offer healthy breakfast options and a few nice items during our receptions to help our guests wind down after a long day and are equally excited when we hear great feedback on our services. We certainly hope to see you again soon!
"Intriguing green/industrial style design"
These rooms contain everything for an extended stay - a wall length kitchen complete with bar stools, two burner stove, microwave, large fridge and filtered water. The backsplash is gorgeous green/black tile, and there are cooking/eating utensils. Closet space is ample, with shelves, cupboards and a safe. Beds are comfortable, double sheeted with padded […] headboards, and table in between with reading lamp/clock. It would have been nice to have plug ins there for a phone. We used the desk "master" recharger which had almost every type plug style one might need. There is a flat screen tv on a stand with drawers facing a sofabed/reading light. The large window has roman shades, both light blocking/sheer. The best is the bath - Scandinavian style, with glass rainshower/optional hand shower, multiflush commode and open large vanity with extra plugs, raised sink and lots of white towels. Natural toiletries are provided, in dispensers. Only bad thing is that the ventilation, which is great, also allows sounds/conversations from other baths. No carpet/curtains, so hard surfaces allow sound to carry from above - heels especially. If you like modern, you'll like this. If not, it may seem sort of cold/sterile. Read moreGenuine Expedia guest review
Response by Element Denver Park Meadows Thank you for your honest and detailed review of our hotel. We sincerely appreciate the thorough commentary on your experience toward informing us on where we can possibly improve and informing all future potential guests of our features and modern and memorable design.
Probably the best value of any hotel I have ever stayed in! I would definetly stay again.Genuine Hotels.com guest review
"Awesome hotel, nice amenities"
This hotel is very clean and has great amenities. We stayed there for 3 days until our new home was ready after an out of state move. The kitchenettes are awesome. We also used the laundry room which was extremely clean with front loading washer/dryers. The indoor pool was great for my kiddos as well. Definitely recommend this hotel!Genuine Expedia guest review
Response by Element Denver Park Meadows Thank you so much for the "awesome" recommendation! We certainly hope your move went well and you may have an opportunity to visit us again the next time you're in Denver.
"Sleek, modern and just a little more than expected"
Three night stay here was wonderful. Everything is just a little better than you'd think it would be. The rooms are a little bigger, the beds a little more comfortable, the kitchenette a little more functional, the free breakfast a little more upscale, the service a little more immediate and pleasant, and the modern, minimalist decor a little more beautuful. […] We found nothing wrong with our stay and were pleasantly surprised at every turn. Loved it. Read moreGenuine Hotels.com guest review
Response by Element Denver Park Meadows We're delighted to know we exceeded your expectations! Thank you so much for sharing your thoughts and feedback.
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