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Chiang Mai Orchid Hotel, Chiang Mai

3.5 stars
23 Huay Kaew RdChiang MaiChiang Mai50200Thailand, ‏‎800-491-6126
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Good3.3 / 5
Location
Great location
Food
Delicious food
Vibe
Poor vibe
Cleanliness
Dirty
80See all 80 Hotels.com reviews
From 220 reviewsTripAdvisor Traveller Rating

Chiang Mai Orchid Hotel, Chiang Mai

Hotel Info: ‎866-539-8117‎

from $24
  • Deluxe Double Room
  • Executive Room
  • Superior Twin Room
  • Family Suite Two Bedroom
  • Executive Twin Room
  • Deluxe Twin Room
  • Superior Double Room
  • Junior Suite
  • Family suite One bedroom

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms

Arriving/leaving

  • Check-in time 9 AM-9 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Chiang Mai Orchid
  • Chiang Mai Orchid Hotel
  • Hotel Chiang Mai Orchid
  • Hotel Orchid Chiang Mai
  • Orchid Chiang Mai
  • Orchid Chiang Mai Hotel
  • Orchid Hotel Chiang Mai

Optional extras

Buffet breakfast is offered for an extra charge of THB 260 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone

Chiang Mai Orchid Hotel, Chiang Mai’s small print

Also known as

  • Chiang Mai Orchid
  • Chiang Mai Orchid Hotel
  • Hotel Chiang Mai Orchid
  • Hotel Orchid Chiang Mai
  • Orchid Chiang Mai
  • Orchid Chiang Mai Hotel
  • Orchid Hotel Chiang Mai

Optional extras

Buffet breakfast is offered for an extra charge of THB 260 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 80 reviews

Chiang Mai Orchid Hotel, Chiang Mai
Fair2.0 / 5
Badly in need of updating...
The hotel is certainly not 3.5 stars anymore. The pictures in the lobby imply that it was fantastic when Princess Diana visited, but that's been a while... It badly needs updating - from improving the bathrooms to fixing the missing tiles in the swimming pool. Further, the front desk staff were shockingly incapable of helping us with basic questions. The concierge was materially better, for what that's worth, but he was available only during the regular work day.
4 night trip
Chiang Mai Orchid Hotel, Chiang Mai
Good3.0 / 5
Needs some renovation
One of the rooms that was first assigned to us was extremely unsatisfactory for a "deluxe" room - the view was the back of a stairwell, and room was run down. For another room, we were upgraded to executive (as no other rooms were available), and decided to pay for an executive upgrade for the first room. The hotel was probably great when it was newer, but other than the executive level, the rooms need to be renovated. Wifi was very disappointing, because of the slow speed. Connections kept dropping. Even the paid internet service in the lobby was very slow. The hotel should also review its policy of taking deposit for a second key, it is pretty much standard now to issue 2 keys when there is more than 1 occupant in the room.
2 night family trip
Chiang Mai Orchid Hotel, Chiang Mai
Good3.0 / 5
Stayed 4 nights in an executive room. As a few other people has mentioned the hotel just needs a bit of an update (which going by the signs around the place they are working on) A few things made the room feel less comfortable. Stains on floor. And the Tap on basin wasnt fixed so moved every time it was turned on making it hard to use. As with most beds in Thailand they are firm! One morning the water cleaning system was delayed and so we couldn't use water and when it came back on we had black water coming out of taps and into toilet. Not very pleasant when you want to have a shower! The hotel did apologize and leave a plate of fruit. The breakfast buffet was average. The pool was pleasant. The nights we stayed were quite noisy with functions down stairs you could hear even on the top floor. I would expect most hotels to have an info booklet on services provided but there was little information in the room. Eg. If you wanted to use the pool you first Had to work out what floor pool was on and go there to find out what the hours were. No information on what's in the area or the fact that there were regular free shuttles to some places from the hotel. For the price of the executive room I would have expected more.
4 night romance trip
Chiang Mai Orchid Hotel, Chiang Mai
Outstanding5.0 / 5
Fast wifi. New Gym.
Fast wifi, close proximity to many restaurants, easy access to Old town. The breakfast buffet was great, lots of options. The gym and pool was recently renovated, it is world class with lots of new equipment and attentive trainers.
1 night trip
Chiang Mai Orchid Hotel, Chiang Mai
Good3.0 / 5
It was very convenient to stay in Orchid Hotel. But the hotel is quite run down in terms of the room. the drainage system is not very good (shower) and the furniture is rather old, including towels. wifi connectivity is very poor. Overall, the staff is rather helpful.
4 night trip with friends

See all reviews

Chiang Mai Orchid Hotel, Chiang Mai

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