The staff was amazing. Very helpful and friendly. It's kind of in the middle of nowhere but not...lol. 10min drive to all the main places in the city. The room was very clean as well. My only complaint....the mattresses were not very good.Genuine Expedia guest review
"Good hotel, alright location"
not a bad hotel, nice amenities, 24/7 pool and steam room, however the steam room was out of order. rooms were ok.Genuine Expedia guest review
Nothing special, but friendly staff and sheets were cleanGenuine Expedia guest review
not too bad did not try the hotel restaurant but their housekeeping service is confusing with the rewards progam also they need bigger elevators especially when hotel staff also use them the ice water in the lobby certainly was refreshing on a hot dayGenuine Hotels.com guest review
Pretty nice hotel. Found it to be a great experience staying there for my friend's wedding. They had the ceremony and reception there. The staff were very friendly and helpful. Rooms were nicely kept. Found the bathrooms to be exceptionally nice. The food from the restaurant was great. And the staff was friendly there as well.Genuine Hotels.com guest review
Great hotel. Would go back anytime.i well tell all my friends. One of the best so far.Genuine Expedia guest review
Clean, easy access to S. Common, Whitemud freeway, Whyte Ave. Room was clean, beds were good. Not much around here for restaurants though or things to do other than the Casino across the street. Have eaten in the restaurant in the hotel on previous stays, did not this time.Genuine Expedia guest review
"Nice hotel, missing a jacuzzi."
I was good, when I booked I asked for a king size bed, and I got 2 queen size...Genuine Expedia guest review
We were looking for a reasonable rate for an overnight stay and although it seemed to be located in an industrial area, which when we first pulled up thought was a bit "shady", to our surprise it was very nice, staff friendly, clean, quiet and comfortable. Casino located right across the street, a couple of fast food places, all this within walking […] distance. Would definitely stay again and recommend. Read moreGenuine Hotels.com guest review
Hotel is in a industrial park, but otherwise great beds I slept so well, in a nice clean room enjoyed my stay.Genuine Hotels.com guest review
Not terrible for the price, but was hot in the hallway, did not provide me with the room I requested. Bathroom door kept banging against tub and was small and random flyers appeared under my door during the night.Genuine Expedia guest review
"Nice Hotel, close to main route"
The hotel was clean, quiet and it was very easy to get to the main roads in Edmonton.Genuine Expedia guest review
"Nice hotel kids loved pool needs hot tub."
Very nice staff, clean hotel and room, poop was nice and big but need a hot tub instead of steam room.Genuine Expedia guest review
Well kept hotel. Rooms are good. Staff is knowledgable.Genuine Expedia guest review
"Suited our needs for one night"
Stayed at this property for business, was great for one night. Comfortable beds, friendly staff, and good breakfast. Would not stay at this location if we had been in town for vacation as it's in commercial area with nothing around it but a casino and car deal ship.Genuine Hotels.com guest review
This hotel was very nice and comfortable . It was very clean and the staff was very friendly. I believe the waterfall in the lobby was a very nice touch. Also having the pool and gym open 24 hours a day was a great idea. The only thing I was disappointed in was the bathroom was small it was the smallest bathroom I have ever had in a hotel room.Genuine Expedia guest review
I was greeted by a kind man behind the counter..easy check in..friendly and kept a smile on his face the whole time..i would see him interact with others as i passed thru lobby and he just kept going out of his way for everyone...even the night security man was so kind! Rooms very nice..cozy..quite...great for families...i would stay again...and im […] a huge critic!!!! Read moreGenuine Expedia guest review
"Nice hotel its central to everything"
Well my stay was good i never had any problems. But i wish they could look into their water pressure because its very low and their beds squickGenuine Expedia guest review
"Great NW Location"
Great Stay!Genuine Hotels.com guest review
This hotel was much nicer than expected. Although it is an older hotel it is comfortable and friendly. The gentleman at the front desk was extremely nice and helpful! Will definitely return.Genuine Hotels.com guest review
Dated hotel that has been refurbished. It was very clean in the rooms but a slow elevator. It served its purpose being nearby to a wedding we attended.Genuine Hotels.com guest review
Experience was fine. Exercise room was good,... water feature was beautiful. Meals were great.Genuine Expedia guest review
"Would not recommend"
Hotel staff were rude, and not welcoming at all. Also tried to charge me with items that someone else had charged to our room number. Would not stay there again.Genuine Expedia guest review
"Comfortable, clean room - great pub!"
The pub was a pleasant surprise, and all of the hotel staff that I dealt with were polite and professional. One of the most comfortable hotel beds I've ever slept in!Genuine Expedia guest review
Thought my stay was pretty good overall.Genuine Hotels.com guest review
"Points detracted for small issues"
Have to give this a 3 due to tiny bathroom, sketchy tv that kept turning off; and not the friendliest front desk staff. Otherwise great hotel/room in an industrial area.Genuine Hotels.com guest review
was ok had no issuesGenuine Hotels.com guest review
Customers have no class come in at all hours yelling in the halls on a Wednesday night.Genuine Hotels.com guest review
"Very pleasant stay"
Very good service and good food! Friendly, very happy the pool was open for 24 hours! Inexpensive and very worth the long drive!Genuine Expedia guest review
Great comfortable beds, very clean and quiet. Not very close to anything except the casino. Great access to Sherwood Park and South East Edmonton.Genuine Expedia guest review
Restaurant and pub in the building is nice... Building is older and needs some upgrading. Good size workout area and staff were greatGenuine Expedia guest review
"Matchbox room wrong sized bed"
When we arrived it was a later check in around 7:00 pm but I had called earlier to notify them of this. when I booked the room on Sat. I had specified 1king, upon checking in we were told the only room available was a single queen with a sofa bed suite? it was a regular ,sized, oddly laid out room with a lot of furniture, jammed in with the sofa in […] the middle of the room! To give a poor illusion of a suite! Not to mention that it next to the elevator! I was told by un -cooperative staff that because we booked with expedia and not through the hotel they did not guarantee our selected room/bed. Upon checking out we asked for a copy of our bill even though it was paid through Expedia to ensure that no incorrect room charges could be attached to our bill, we were told they only give receipts if there are charges! We wanted a paper copy from the hotel so we have a hotel copy for our records, again they refused telling us the receipt from Expedia would be good enough. We we will not be staying at this hotel again, my husband will not be using sheraton hotels for business again! Read moreGenuine Expedia guest review
"Good hotel ten minutes from the mall"
Room and food were great , hoped pool would be bigger and the sauna / steam room were broken with no hope of being fixed soon. Workout room was fairly good. No issue with parking and the resteraunt / pub were goodGenuine Expedia guest review
Nice hotel, not the best locationGenuine Hotels.com guest review
"very nice place"
The room was nice, clean and a place to relax. The only thing I can say is the bathroom could be a little bigger, but it was nice and bright.Genuine Hotels.com guest review
"Good stay for a good price"
I stayed here while attending a conference at Northlands Expo center. the location was fantastic! I don't like city driving, but it was a breeze to get to and a VERY easy drive to Northlands. There were also several fast food dining options within a few minutes drive. The restruant in the hotel was excellent and had great service. I had impeccable service […] from the front desk. My only cons are that there is no hot tub at the hotel (although the pool is nice and warm) and the heating system in the room is a bit noisy. Overall, great stay! I definitely recommend Read moreGenuine Hotels.com guest review
Didn't spend much time in the hotel. Location was good and price for this busy weekend was reasonable.Genuine Expedia guest review
"good but lacking"
the hotel is old and tired. There is substantial wear in the rooms, with the decor and the state of the furnishings. The wall paper was peeling in the room, there were stains behind the nightstand. the carpet was lighting and worn. the furniture was worn and scratch and in dire need of replacement. housekeeping could be trained better in how to properly […] clean, as evidenced by the stain behind the nightstand and the bathroom with long hairs left behind. the first room I checked into had soap puddles in the tub. the second room they moved me to was in not much better shape. the hallways had worn out carpet and marks on walls. elevators were the same with lots of scratches on the walls. Read moreGenuine Hotels.com guest review
"Loved newly updated room."
Hadn't stayed there for a few years so noticed a deference in the room. Very nice.Genuine Expedia guest review
Functional hotel with good bed. Air condition somewhat noisy. Very friendly and helpful staff. Good breakfast buffet, we got what we paid for.Genuine Hotels.com guest review
"Comfortable place to lay your head"
The hotel is definitely not the shining gem of the 4 points family. Room was dated. The bathroom had dark hairs all over and the hotel was noisy. But it worked. Oh and the carpet was lifting all over.Genuine Hotels.com guest review
"Not going back"
Apart from the friendly reception, it's just not up to par.Genuine Expedia guest review
"Convenient to downtown and Sherwood Park"
Comfy room, great tv, fast room service. Nothing bad to reportGenuine Expedia guest review
"Nice restaurant with friendly staff."
Very clean and quiet. My only disappointment with our 3 night stay was that there is no hot tub.Genuine Expedia guest review
"Great front desk staff"
Very quiet and comfortable after a long winter driveGenuine Expedia guest review
"This place is a $50 night place not $200 plus"
- rooms very out dated - ceiling paint peeling off - heater in room rattled and made lots of noise -tv was fuzzy almost not watchable -I would add photo to show pics of ceiling, but the add photo won't workGenuine Expedia guest review
"No noise control"
Hotel was nice but a group of inconsiderate guests didnt care that other guests where in the hotel trying to sleep. A call to the front desk to do something was not successful. A nice hotel but better security is needed.Genuine Expedia guest review
Wonderful, room was clean . Bed comfortable. Staff very friendly and helpful. Very nice style in roomsGenuine Expedia guest review
"Conference was in the building so it was handy"
Good service. 10% off in restaurant for convention guests. Convention wasn't finished till noon Sunday and there was no problem checking out late with no extra cost.Genuine Expedia guest review
"Worst stay ever"
Up until 5am because of noise from wedding party at hotel we were unaware of they put us in the first room beside the lobby so all night there were people going In and out of the elevators kids screaming people partying next to our room yelling when we confronted the staff about our concerns and not being able to sleep they told us there was nothing […] they could do I had all of our things packed up and ready to go at 3am to go to another hotel was the worst stay I have ever experienced in my life! Read moreGenuine Expedia guest review
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