All hotels in Sapporo, Japan
1 room, 2 adults
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5-420, Nishi, Minami 8 JoChuo-ku, SapporoHokkaido064-0808Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 94 reviews)

  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Location
    Great location
  • Value for money
    Best value for money
  • Breakfast
    Tasty breakfast
  • Wellness Area
    Poor wellness & sports facilities
4.0 / 5Excellent
"大きくて快適なホテル"
シングルで禁煙ルームを利用しました。部屋は広く清掃も行き届いて、とても快適でした。しいてあげれば、最寄りの駅から少し歩くのと、雪道が繁華街や大きな通りではないので、除雪されていないので少し歩きづらく感じました。
Genuine Expedia guest review
Other trip Feb 16, 2014
nasinasi
JP
3.0 / 5Good
"名字混淆"
真正的名字是excel酒店,而不是全日空,中文名翻译明显是误导,导致我们去错了酒店,又累又饿还与前台交涉了半天
Genuine Hotels.com guest review
1 night family trip Jan 25, 2014
A Traveler
CN
5.0 / 5Outstanding
"ベッド4台の利用ができるホテル"
今回は格安料金での滞在でしたので総合評価5としました。 12月に家族スキー(大人2、子供2)の際に利用しました。ベッド2台、エキストラ2台の計4台のベッドが利用できる部屋で、トイレとバスが別になっておりましたので効率よく利用でき快適に過ごすことができました。4連泊しましたが部屋は常に清潔にしていただいていたと思います。
Genuine Expedia guest review
Other trip Jan 3, 2014
KUDO
JP
4.0 / 5Excellent
"Great Hotel, Great Location"
Hotel is located in a convenient location. Service is fine and the room is large.
Genuine Hotels.com guest review
2 night trip with friends Dec 13, 2013
A Traveler
HK
4.0 / 5Excellent
"中島公園の間近、11月は紅葉です。"
眺望がとてもすばらしい。部屋も広くて、設備も良かったです。また、エコにも何気なく取り組んでいるところがよかったです。
Genuine Expedia guest review
Other trip Nov 6, 2013
suqui
JP
3.0 / 5Good
"街中の便利なホテル"
交通の便は良さそうですが、クルマだったので恩恵はなかったです。 駐車料金が一泊につき、1000円します。 部屋は最上階でしたが、エレベーターの音が気になって寝られませんでした。 部屋の隅にホコリがたまっていて、掃除をきちんとしているのかな、という印象でした。
Genuine Expedia guest review
Other trip Nov 2, 2013
匿名
JP
4.0 / 5Excellent
"広めの部屋で快適でした。"
すすきのに近い場所で立地が良くどこに行くにも便利なホテルでした。ホテル周辺には、食事等をする場所が 多く歩いて行けました。
Genuine Expedia guest review
Other trip Oct 26, 2013
A Traveler
JP
5.0 / 5Outstanding
"快適な滞在ができました。"
秋の黄葉散歩とグルメで札幌の中島公園や大通り公園の散策が目的でした。 どちらも徒歩圏で便利でした。
Genuine Expedia guest review
Other trip Oct 25, 2013
前期高齢夫婦
JP
4.0 / 5Excellent
"服務很不錯"
很乾淨, 離地鐵站也算近. check in時, 服務人員告知,無雙人房型,只剩3人房. 但服務人員自己想了想, ,直接幫我們升等有小客廳的雙人房型.
Genuine Hotels.com guest review
1 night trip Oct 2, 2013
A Traveler
TW
4.0 / 5Excellent
"そこそこ"
街のど真ん中までは、歩いて10程度でしょうか。雨が降っていなければ、全く気になりません。近くにコンビニもあるので便利。
Genuine Hotels.com guest review
2 night trip Sep 30, 2013
ケロロ
JP
5.0 / 5Outstanding
"部屋が広くて快適なホテル"
すすきのからは7,8分歩きますが、中島公園にほど近く静かな環境のホテルです。部屋は広く、ソファがあり、またトイレとバスが別々で良かったです。設備は多少古いですが、清潔に保たれています。観光にビジネスによいホテルだと思います。
Genuine Expedia guest review
Other trip Sep 25, 2013
chapie
JP
4.0 / 5Excellent
"居心地の良い部屋"
仕事が終わってから、関空より千歳空港に着きました。ついたのが9時すぎ、ホテルについたのが10時過ぎです。初めての札幌でしたが、ほとんど迷うことなく、最寄り駅からの歩いて5分いないでしたのでとても行きやすかったです。お部屋も、とても広く高層階に泊まらせて頂いたので景色が良くよかったです。残念ながら今回は食事なしでのプランでしたので、次言った時はぜひ食事も楽しみたいです。
Genuine Hotels.com guest review
2 night trip with friends Sep 6, 2013
A Traveler
JP
4.0 / 5Excellent
"広いラージツインルーム"
広いラージツインルームでした。 結婚式で親族と宿泊したのでお部屋を近くにしてくれたり、 お部屋が広いので、集まってお話ができたりしてとても便利でした。
Genuine Expedia guest review
Other trip Sep 10, 2013
ありのまま
JP
4.0 / 5Excellent
"中心部に近く、静かな環境"
とても使い勝手の良いホテルです。 清潔で十分な広さ、高レベルな備品、適切なサービス。 滞在中一度も不満を感じませんでした。
Genuine Expedia guest review
Other trip Aug 31, 2013
tkfinare
JP
5.0 / 5Outstanding
"spacious room and good locatiion"
The room is spacious, clean and comfortable. Convenient location. Good service. The bathroom is also spacious and well equipped.
Genuine Hotels.com guest review
3 night trip Aug 17, 2013
A Traveler
HK
5.0 / 5Outstanding
"お得な気分になれました"
今回初めての北海道旅行で評価を参考にきめさせていただきましたが、 思った以上に快適なホテルでした。 スタンダードツインを予約したところ ホテル側の事情ということで部屋をグレードアップしていただきました。 内装もきれいでアニメティも充実しており 眺めもよい部屋でとてもリラックスできました。 また札幌に行くときはこのホテルを利用したいと思います。
Genuine Expedia guest review
Other trip Aug 19, 2013
arere
JP
4.0 / 5Excellent
"コスパは良い"
泊まった部屋はラージツイン。 バス、トイレ別、部屋も広く良かった。 但し、近隣に新しくキレイなホテルが 出来ているので、古さが隠せなくなって いる設備のテコ入れが必要。
Genuine Expedia guest review
Other trip Aug 15, 2013
A Traveler
JP
4.0 / 5Excellent
"ZEPP札幌に行かれる方へ"
この度はお世話になりました。 ZEPP札幌のライブを見に行くのが目的でした。 ZEPP札幌の隣に有り、すすきのまで歩いて行けるという立地条件は最高でした。 ただ、ロビーに椅子が少なく立っている方がいたのが気になりました。
Genuine Expedia guest review
Other trip Aug 3, 2013
KIKI
JP
4.0 / 5Excellent
"房間乾淨.交通位置方便"
飯店早餐有一些北海道當地食材料理.很好吃很喜歡.位置鄰近地鐵站及公園.房間乾淨舒適.只是熱水瓶的蓋子有點壞掉了.
Genuine Hotels.com guest review
3 night trip Jul 23, 2013
A Traveler
TW
4.0 / 5Excellent
"素晴らしい部屋"
家族3人で3ベッドルームを利用しました。部屋はとても快適でしたが、3つめのエキストラベッドのサイズと配置場所が良ければ尚良かったです。
Genuine Hotels.com guest review
1 night family trip Jun 25, 2013
H.T.
JP
5.0 / 5Outstanding
"ゆっくり、静かに過ごしたい方におすすめです!"
とにかく、ホテルスタッフの気配りと笑顔に感動しました。 そして今回は、銀婚式の記念旅行だと伝えたら、良いお部屋にして頂きました。 とても、快適に過ごせました。 有難うございました。
Genuine Expedia guest review
Other trip Jun 10, 2013
カバ山
JP
4.0 / 5Excellent
"アクセス良し"
すすきのにも徒歩圏で移動でき、地下鉄の中島公園駅からも近くてとても便利でした。 また、ツインの部屋だったのですがスペースも十分あり、リラックスできました。
Genuine Expedia guest review
Other trip Jun 4, 2013
しずもと
JP
5.0 / 5Outstanding
"常宿にしています"
札幌に行くときは、いつも利用させていただいてます。 朝のバイキングビュフェも種類が豊富で、美味しいし、静かで落ち着いた感じなので気に入ってます。
Genuine Expedia guest review
Other trip Jun 3, 2013
わんわん
JP
5.0 / 5Outstanding
"家族連れにもピッタリです!"
家族4人で宿泊しました。部屋は広くて、部屋の中はすでにベッドが4台用意されていました。それでも、狭さは感じませんでした。また、お風呂もユニットバスではなく浴槽と洗い場が別になっていたので、とても快適でした。 空気清浄機もありました。 フロントのスタッフの方々も皆さん感じがよく、お勧めの回転寿司屋などを聞いたときも快くお答えして下さいました。 とにかく、サービス、ホテルのお部屋すべてに関して快適に過ごせました。また札幌に行く機会があればこちらにまた宿泊したいです。
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
JP
3.0 / 5Good
"部屋は広くて快適"
部屋は広くて快適だった。3人で予約したのに、部屋に行くと、ベットやアメニティなどが2人分しかなく、フロントへ連絡し、部屋を変えてもらった。待たされた上に待っている部屋のトイレなどを使わないように言われた。ミスをした方が客に指示をするなんて日本のホテルでは初めて。昔宿泊した時に良いホテルだと思ったので、宿泊したが、もう宿泊することはない。
Genuine Hotels.com guest review
2 night trip May 27, 2013
A Traveler
JP
5.0 / 5Outstanding
"部屋の広さ"
部屋は満足。朝食はもう少しがんばって!
Genuine Hotels.com guest review
1 night family trip May 18, 2013
A Traveler
JP
5.0 / 5Outstanding
臨近地鐵站對面就有超商,徒步就能走到狸小路,也不會太過吵鬧,是個cp值高的飯店!!
Genuine Hotels.com guest review
4 night trip with friends May 8, 2013
A Traveler
TW
4.0 / 5Excellent
"家族にピッタリ"
今回は4泊したところ、途中の3泊目に息子が泊まりに来ることになったので3人から4人になったのですが、あらかじめ広めに部屋にしていただき移動することもなく、快適に過ごすことが出来ました。 ホテルの皆さんの対応は満足しています。
Genuine Expedia guest review
Other trip May 6, 2013
A Traveler
JP
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Apr 5, 2016
Korea
KR
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Jan 14, 2016
Grace
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Sep 24, 2015
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
JIU PING
CN
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Aug 13, 2015
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Aug 4, 2015
ryo
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jul 14, 2015
A Traveler
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Jun 26, 2015
yoshida
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jun 3, 2015
sosuke
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
A Traveler
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
A Traveler
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Dec 30, 2013
A Traveler
US
4.0 / 5Excellent
"big room"
Genuine Hotels.com guest review
2 night trip Dec 21, 2013
A Traveler
HK
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Nov 30, 2013
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
A Traveler
JP

TripAdvisor reviews for Sapporo Excel Hotel Tokyu

Overall rating:Based on 452 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great Stay"
04/07/16 Russ8082014 Honolulu, Hawaii
The hotel staff was very helpful and most of them spoke or understood some English. Like most hotels in Japan, the amenities include toothbrushes, razors, Q-tips, cotton balls and hair brushes. Our room was a triple and was much larger than the average size Japan hotel room. The breakfast buffet was a good deal at $18. Both American and Japanese foods and it was tasty. They even had Hokkaido ice cream which if you have never had is the richest, creamiest ice cream around.
Overall Rating
"Easy access, Good staff"
02/14/16 sakuraYEM Chiba
Stayed with my family and my mother ware satisfied with this hotel. we went to see snow festival together for the first time. First we had dinner around there I asked staff where the ramen shop around here was. so staff respond a good answer. Thanks for helping us.
Overall Rating
"Not too bad."
11/22/15 Dreamtogothere
Finally, a non-tatami room hotel. This is an ordinary hotel, clean and basic. Surprisingly there is a good view of the city and the surrounding hills. It was green one day and with the snow at night, we can see some of the hill tops are white next morning. We are allocated to eat in a separate hall at level 2 instead of the main restaurant. Food was not that great. The hotel is close to the main road and within walking distance to the subway. This help commuting to the different shopping areas. There is also a free shuttle bus to JR station.
Overall Rating
"Better than average place"
11/09/15 bobpal Makati City
My stay here was not of my choosing as it was company-sponsored, so can't say if the room rate was reasonable or not. The location though was not that bad as it was just a block from a park, a subway stop and a 7-11 store (where I can withdraw from an ATM). As with many hotels in Japan, the lobby might look grand and luxurious but when it comes to the guestrooms, they're just so-so. My room was more spacious that the usual Japanese hotel room where there's barely enough space for your bed, your bags and you put together. There's free wifi, flat-screen HDTV (Japanese language only), an ironing board, empty mini-ref, water heater, free tea bags (no coffee) but no in-room safe. Bed firmness was OK but the 2 pillows were a bit thin and short so I had to use both for my head. Quality of sleep was fine as my room location was too quiet. The bathroom was standard: tub+shower, free toiletries, and an electronically-controlled bidet. Water pressure was strong with good temp control. Breakfast buffet was adequate but viands were exactly the same for the 3 nights I stayed there...makes one wanna puke afterwards! So I'd recommend this hotel provided you stay for no more than a night if only to spare you the monotony of their breakfast fare.
Overall Rating
"An old but clean hotel"
08/06/15 mangosago Quezon City, Philippines
I was surprised that this hotel is a bit old, from the lobby to the rooms. It is not located on the busy downtown area but downtown area can be easily reached by foot. Nearest subway is the Nakajima Koen station which is about 5 to 10 minutes by foot. 200 yen from that station to Sapporo, Odori or Susukino station. You can also reach the tram by foot in about the same time. There are a few convenience stores around the hotel as well as small restaurants. A supermarket is about 5 to 10 minutes by foot from the hotel. Good Western breakfast buffet but became redundant since same dishes were served every morning. I loved the sausages, scrambled eggs and croissant though. Yes, I ate those everyday. There is also a vegetable section for the vegetarians. There is a Japanese breakfast option in the other restaurant on the 2nd floor but I did not try it since all I did in Japan was eat Japanese food. On the 15th floor, I got a good view of the mountains and the Nakajima Park. Room, although, still functional needs improvement. Bed is comfortable. Toiletries are provided. No English language TV channels but pay-per-view channels are available. Yes, even an adult channel is available for those who are wondering. They still use the old style room-number-key chain with key for the doors. As for the wi-fi, it is weak inside our room. I still need to go to the hallway or near the main door to get a signal.
Overall Rating
"For Japanese Tourists Only"
08/06/15 MAreviewer MAreviwer
This is really not a hotel for Westerners or anyone with discriminating taste. Non-Smoking room reeked of cigarette smoke, A/C was poor resulting in warm room and windows do not open......all together a very smelly and stuffy room. Front desk staff know little or no English. Breakfast is a bit crazy. I really cannot recommend this hotel unless looking for a (relatively) cheap tourist hotel.
Overall Rating
"convenient location"
07/30/15 WatermelonMalaysia Malaysia
I like its central location, walking distance to downtown. The room was of reasonable size, clean with comfortable beds. Had a good sleep. Theres free wifi in the room. Hotel breakfast was not fantastic but ok. Limited seats at the restaurants.
Overall Rating
"Stuffy Room"
04/07/15 Suki C Taipei, Taiwan
The rooms are quite stuffy! We had rooms on the 5th floor and the 11th floor. Not sure if it's a design flaw but none of our windows could be opened. Some rooms do have air purifiers which were somewhat helpful but still the rooms were stuffy. Many reviewers mentioned the hotel being convenient to the main street. It's about 5-minute walk to the center but somehow during the cold weather, I just wish we stayed a bit closer to the center (just my personal opinion). The hotel is exactly what you pay for, so expect a 3-star-ish room stay here. P/S some department stores close quit early (i.e. 8pm), so if you wanna get some shopping done, make sure you do it earlier rather than later!
Overall Rating
"Convenient hotel in the city"
03/10/15 Waishi
The room is not really big but we understood that most of the city hotel in Japan will not having big space. I love the location here as we can walk less than 10 minutes to a drugs store which open until late night. Nothing special with the breakfast here but just nice.
Overall Rating
"Very Spacious Room Within Walking Distance From Downtown Area"
01/04/15 cutiedoggy13 Hong Kong
Stayed in this hotel for 1 night on a tour. Location of the hotel was around 30 minutes on foot away from Nakajima Park and the ramen area. Our room 612 was very spacious which could accommodate up to 5 people as there were 2 queen size beds and 1 single bed. There was air condition in the room which we could adjust the temperature instead of central heating which was good as there were no windows. Besides local TV channels, there were also CCTV and Phoenix channels but the news were all in Japanese. Free in-room WiFi was stable enough although a bit slow at times. The washing basin area was outside of the bathroom with a big mirror and chair. The amenities provided were from Pola but there was no bath mat to prevent slippery. The receptionist tried her best to explain the map in English. We had dinner at the Japanese restaurant as there was no restaurant nearby and too cold and slippery to walk far. There were several dinner sets which were reasonably priced as a sashimi rice bowl cost ¥2,000 and sashimi & tempura set was at ¥3,000. However, quality of the sashimi was about average. Breakfast was acceptable although selection of food was not that much.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews