初めて泊まりましたが、解放感あふれる部屋で大満足でした。特にバスルームは最高。あまり経験したことのない、広々とした部屋とバスルーム。今回は山側でしたが、次はぜひ海側にも泊まってみたいです。Genuine Hotels.com guest review
全館禁煙ですがロビー横のテラスでお茶しながら喫煙ができます 今香港での１押しです。サービス面もそれなりに良かったですGenuine Hotels.com guest review
"Friendly but smart"
誕生日である旨を事前にメールで伝えておいたら、当日素敵なバースデーケーキがお部屋に届きました。フレンドリーな若いスタッフたちが、チェックイン、アウト時にも「おめでとう！」と声をかけてくれました。Genuine Expedia guest review
"Expensive but such a treat to stay in this hotel"
Convenient location, great service, fantastic room. Huge room with generous "mini" bar, free wifi, and amenities that were above and beyond expectation. It is THE hotel to splurge for.Genuine Expedia guest review
"不愧為2013 No1 的旅館～"
非常好，可惜沒有游泳池～Genuine Hotels.com guest review
非常满意Genuine Hotels.com guest review
Second time visiting TUH. Very nice experience! Every thing is perfect! Besides well designed furniture, they provide lots of snacks, baby stuff like baby book , baby body lotion... Best hotel in HK!Genuine Hotels.com guest review
стоимость отеля АБСОЛЮТНО не адекватна его качеству!Genuine Hotels.com guest review
香港の喧騒を忘れさせてくれる、ゆったり静かなホテルでした。 周囲も高級ホテルが建ち並び環境がよく、直結したショッピングセンターも買い物しやすく、金鐘駅の利用も便利で、とてもよかったです。 香港には、美味しいモノが溢れていて つい食べ過ぎてしまいますが、ホテルにプールがないのだけが、自分にとってはNGでした。ジムは小型でしたが、まあ満足でした。 部屋は、80ハーバービューでしたが ハーバーは、あまり見えませんでした。その点では、できるだけ高層階がお勧めです。 今回リッツにも泊まりましたが、プールジムと眺めはリッツで、部屋と立地ではジアッパーです。Genuine Hotels.com guest review
门口叫车不方便。环境不错，很安静。Genuine Hotels.com guest review
ゆったりしたお部屋で、ビューバス。ミニバーのスナック、一部のアルコール以外のドリンクが無料でした。スタッフも若いけど、清潔感もありフレンドリーで英語のイントネーションもクリアでコミュニケーションしやすかったです。プールは施設内にないのですが、エキストラチャージで隣のコンラッドが使用できるようですね。（これを知っていれば滞在中ずっといたなぁ）朝ご飯もローカーボナイド、ローコレステロールを気にしているメニューもありました。また、宿泊客の客層もお洒落で上品な方が多かったです。次回、香港へ行く際、リピートしたいです。Genuine Hotels.com guest review
"one of the best"
I had a terrific time at this hotel, definitely one of the best hotels in Hong Kong, if not the best yet. The settings provide a very home feeling -- something you don't usually find in luxury hotels. The bathtub was the main reason I picked the upper house, and it did not disappoint me at all. Having a 47 floor view while bathing myself in the tube […] was brilliant. It really knows a customer's needs when travelling, with nail polish remover and eye cream in the bathroom, you can tell how much they care about us. A must go! Read moreGenuine Hotels.com guest review
非常棒 下次有機會我會再住奕居Genuine Hotels.com guest review
1. Слышимость - тонкие стены. 2. Отелю не хватает бассейна. 3. Рядом с отелем стройкаGenuine Hotels.com guest review
新しく、清潔できれい。団体客がいないので、騒々しくなく落ち着いている。 部屋も広く、快適に過ごせる。 立地も良く、空港からのアクセスも簡単。Genuine Expedia guest review
建物の中に入ると、5星ホテルには似合わないカジュアルなレセプションでチェックイン。え？ここで？といった感じ。ラグジュアリー系ホテルではありえない感じだが、チェックインからipadを使って顧客情報を管理し、ホテル内施設のダイレクトリも室内にあるipod touchにコンパクトに集約されている。ホテル内は、どこか和風を感じさせるインテリア。木の温かみを感じるインテリアになっていて、浴室が素晴らしい！ 場所は、ホテルのすぐ外にあるリフトを使えば、パシフィックプレイスに直通で行けてショッピングにも至便！ 次回も是非泊まりたいホテルです。Genuine Hotels.com guest review
"다시 가고 싶은 어퍼하우스.."
에드머럴티 역에 있긴 하지만 퍼시픽 플레이스 덕분에 찾아가기도 쉽고 센트럴의 퀸즈로드와 연결되어 있어서 어디든 트램타고 찾아 가기 쉬웠어요. 피크트램도 가깝고.. 걸어서 얼마든지 찾아 다닐 수 있는 거리였어요. 교통도 좋고 위치도 좋고.. 방도 넓고 깨끗하구요.. 서비스도 좋았습니다. 선물로 주는 파우치는 쓴다고 내려놨더니 다음날 새것으로 다시 주셨더군요.. 맥시 바도 다음날 새것으로 다시 채워 주시고.. 아이팟으로 주문 하는 룸서비스도 편하고 좋았어요. 또 가고 싶네요.. 하루 더 있었으면 하는 생각을 하면서 왔습니다.Genuine Hotels.com guest review
ホテルのすべてが最高でした。 入り口のオシャレなエスカレーターを昇ると、そこは別世界です。決して派手さはありません。あくまでmodannに、そしてオシャレに。 今度も必ず泊まります。Genuine Hotels.com guest review
このホテルのスタッフの気配り、もてなしは素晴らしいの一言です。さまざまなお願いに対するスタッフの方の対応が徹底していて、本当に満足のいくものでした。何日でも何度でも泊まりたいと思いました。部屋は最初、山側を予約していたのですが、絶対に海側がいいです。多少値は張りましたが、途中で海側（スイートしか空いてなかった）にチェンジをお願いしました。はじめから海側にしておけばよかったのですが、すばらしい部屋に泊まることができたので、それも結果的にはよかったんじゃないかと思いました。また、必ず泊まりにいきたいです。 タクシーの運転手にはあまり知られていないため、ＪＷマリオットホテルをまず説明しないといけないのがちょっと面倒でした。Genuine Hotels.com guest review
08/19/14 t1n4t001 Melbourne, Australia
Stayed for 5 days. If you don't mind that there's no pool (but access to neighbouring 5 star pool can be arranged) and no buffet breakfast (breakfast is excellent), this place is superb!!! The central location, views, rooms, service. They have thought of everything to cater for your comfort without being intrusive and whilst remaning understated. Really worth the money.
08/19/14 Mikeymbp Edinburgh
Through business trips over the years I am fortunate to have stayed in a number of excellent hotels. I have to say this is my number 1 ranked hotel of all time. Truly outstanding service and facilities. Engaging staff who provide a very personal approach. The room was absolutely fantastic and had everything you could possibly want. I cannot recommend this hotel highly enough if you are visiting Hong Kong.
08/16/14 Amanda N Brussels, Belgium
My husband is a regular guest at The Upper House and had already told me what a great hotel it is. They did not let him down on my first visit there last week. The hotel itself is everything you'd expect from an establishment of this quality but it is the service and personal attention to detail that make it stand out. Nearly every member of the hotel management knew my husband by name and made a point of checking that we were enjoying our stay with them or enquiring if there was anything we needed. I would thoroughly recommend it for a couple staying in Hong Kong or if traveling for business - they know how to look after you regardless of why you're there!
"Delightful first stay"
08/15/14 Mike C Hong Kong, China
This is my first visit to The Upper House in HK and it's been truly amazing. From the minute we stepped through the door it was special. The room is fantastic, we were upgraded to a harbour facing room however I'm sure the Island facing rooms are special too. Lunch on the 49th floor was delicious, I just wish we had more time to have dinner. All staff are so professional. I'm sure we'll return to the upper house soon. I've stayed in many 5* hotels in HK but this is by far the best.
"Outstanding in Every Way!"
08/15/14 MelbourneBookGirl Melbourne
I have stayed at The Upper House a number of times, last in 2012. It has always been a beautiful hotel which prided itself on outstanding and individualised service. I don't know how they are doing it, but they actually seem to be continuing to exceed their own exceptional standards. The rooms are still beautiful, and it really does feel like living in a day spa. The thoughtful details (multi charge stations, dual layered electronic blinds, excellent Ren amenities, to name only a few) put other hotels to shame. However, the staff are even more exceptional. During my recent stay in Hong Kong, I managed to fall and injure myself. It was a frightening experience, and potentially disastrous for me as I was on my way to a hiking holiday. Staff responded with amazing thoughtfulness. As well as identifying a hospital and transporting me to it, they offered tremendous care, with everything from ice packs to comforting tea. I have no doubt that they saved my holiday. Thank you to Heidi and Peggy and Kristina in particular, but really, there was so much help so generously offered, a big thank you to all staff at The Upper House. You are exceptional.
"An absolute gem. One of the best hotels in the world."
08/14/14 Nina M Orange County, California
My husband Tyler and I stayed at the Upper House in January 2014. We were fortunate enough to get upgraded to a spectacular harbour view suite. The room was incredibly spacious and we loved the luxurious design and feel (modern minimalist with Asian influences). Having stayed at several other hotels in Hong Kong, the rooms at the Upper House are far and away the best. The only minor drawback is that I wish they had a pool. We were also very impressed with the service, and in particular with Jacqueline Li from Guest Services. Jacqueline is a consummate professional. Her nice touches during our stay did not go unnoticed. For example, after she secured us a reservation at China Tang, she sent us with a book about dim sum. She even gave us a lovely gift of the Upper House room fragrance. When we sent Jacqueline a thank you note, she blew us away again by shipping us (we live in California) a gift of two Upper House candles. Sitting here with both candles lit makes me reminisce about the splendid time we had at Upper House, and I can't wait to return. Service that goes above and beyond is what makes Upper House a very, very special place where we will stay every time we are in Hong Kong. They have earned a lifelong guest in us.
From the time the hotel sedan picks you up at the airport to whisk you away to your hotel, you know you are going to be pampered from the get-go. Wifi in the car was MOST welcome after spending 2 weeks in Mainland China. And in HK, unlike the Mainland, Google and Facebook are not blocked. When you arrive you are greeted by a friendly guy with a mini-I pad ready to check you in. We booked a harbor view room which was quite lovely. Dare I say, the bath is quite magnificent! I hated to get out of that fabulous shower! Mini bar is FULLY stocked--yes, wine, beer, etc......all inclusive. And to make everything more wonderful....it is directly across the street from a beautiful, high-end shopping mall. Does not get any better than that! We had drinks one night in their roof top bar and dinner another night. Would definitely recommend this lovely place to any traveler.
"Had a fantastic stay and experience at The Upper House!"
08/10/14 gnom:o) Singapore, Singapore
This hotel stay made this one of my most memorable trips to Hong Kong! All the positive things you read in reviews about the property is accurate. The level of service and attentiveness provided by all staff... from the limo pick-up to the guest experience services.... was excellent. Cafe Gray Deluxe did not disappoint either -- the meals were wonderfully prepared and the view from the 49th floor in the evenings overlooking the harbour was awesome! If you are prepared to spend a bit more money than usual for a unique hotel experience in Hong Kong, then this is one place that is highly recommended : )
"Great view of Victoria harbour and convenient location to get everywhere"
08/10/14 gadir80 London, UK
We stayed at the Upper House in July for four nights. We have a harbour view suite with a separate bedroom and bathroom area. The hotel is well located to all the local amenities and within easy reach of the main financial district. The room itself is well appointed with many well thought of details throughout. Food and beverage service is also very good and Cafe Grey is worth a visit whether for a drink or for a full blown dinner. We also had in room breakfast and lunch and both were very good. The hotel does lack a swimming pool / spa area but the bathroom is sufficiently large and well appointed to be relaxing by itself. The only down side in the hotel is the taxi service. The hotel is quite poor at flagging down taxis for clients and ensuring the drivers are properly told where you are headed. We ended up sitting in the taxi a couple of times waiting for a front desk staff to come back out and explain where we have to go. If you're looking for a good location with nice views and solid service then this is the place to stay but probably more for business / shopping then spa and relaxation.
"Without a doubt the best place I've ever stayed"
08/09/14 crispyrhea Aberdeen, United Kingdom
Cannot recommend this hotel anymore. The food the rooms and the staff are all beyond any expectations I had. We stayed here as part of our honeymoon and got a harbour view suite. 2 key things make a room for me... A good bath and a good shower.... Well these 2 were better than my own! The food was outstanding and the staff made me feel like I was staying at their own house, attentive friendly and genuinely welcoming. The room itself was fantastic, without going into all the details.... If you ravel to Hong Kong stay at this hotel!
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