"Nice rooms. Horrible staff service"
Hotel cleanliness was very nice. However I reserved my room online 2 months prior to date of check in on a Friday night. Saturday night looked at my band account and they charged my card twice. saying that I never paid for my room!!! I went to customer service and showed them the receipt on my phone via email and they said the computer said I never […] paid. Argued with them and they finally said I was right. Now I have to wait 2 weeks to get my refund of 450.00. UNCALLED FOR! very upset about this and would not go back to this hotel! Read moreGenuine Expedia guest review
a stone throw from manhattan, safe and somewhat cozyGenuine Hotels.com guest review
"Long Island City Best Western"
I rated "Location" excellent because I was within walking distance of where my meeting was at and the subway station to go to Manhattan. The surrounding area was depressing. The hotel was clean and the staff were very helpful. All on all out was just okay.Genuine Hotels.com guest review
"Nice hotel but not a desirable location."
Clean. Desk personnel not very friendly, but not unfriendly. I guess I'm not used to New York. Not near any restaurants to brag about, but close to a subway to Manhattan. Nice breakfast.Genuine Expedia guest review
"Accommodating and convenient - I stay here often"
On this visit, the hotels in Queens were very crowded - probably because of the US Open in Flushing and this BW was no exception. As a result, the small breakfast facility was overcrowded and the eggs and fruit took more than half an hour to refill. And I kept getting bumped off the internet access. Also, the elevator waits averaged 8 minutes. Other […] than that, the hotel was up to its usual excellent standards with superb and clean rooms, a very courteous and helpful front desk staff. ANd it's less than two blocks from the F train which gets me to my Manhattan-based client in less than 20 minutes. Read moreGenuine Hotels.com guest review
"Short and sweet"
This hotel was great for a small and short trip to NYC. The staff was wonderful and very accomodating, and the room I stayed in was great. Breakfast was served daily as well which was excellent! Not to mention theF train is very close by. Unfortunately the area surrounding the hotel isnt the best, and police have a small outpost posted nearby to overlook […] the area. The lack of shuttle is also difficult for people traveling or coming in late into the city as LGA has horrible traffic, even at midnight. With an airport shuttle, this hotel would be amazing! Read moreGenuine Hotels.com guest review
Only downside was the F train from the city was under constructionGenuine Hotels.com guest review
"not a good choice"
I stayed in this hotel for three nights. The staff was nice and friendly. The room was small, but it is New York, what can you expect? The bathroom looked pretty new. But they use poor quality staff. The pillow was the worst pillow I ever used. Cleanliness was not good. Found lip stick stain on the towel the first day, found hair in the bathroom the […] second day. The neighborhood around this hotel looks sketchy. I wish I had checked Google street view before I booked this hotel. Read moreGenuine Expedia guest review
"Good Hotel, but location was not that good"
The room is very good, nothing to say about, but the location was not good, specially during weekends the public transport has problems. The breakfast was disappointing, a mess every day. The staffing was OK.Genuine Expedia guest review
"Nice Hotel and the location is quite and good."
The location is good, just 2 blocks behind the metro station, and the neighborhood is quite and safe.Genuine Expedia guest review
"Hotel served my purpose."
The improvements could be a larger lounge area. Larger eating area, and food offered to include dinner. Also, they need to improve their WIFI services to reach the rooms and not only work in the lounge area.Genuine Expedia guest review
"Close to subway and a place to rest your head"
It was only a block from the subway but not a nice or scenic walk. The bathroom needed a good cleaning with some mold on the ceiling and a nasty smell coming from the floor grate. The room itself was clean and checked for bed bugs without any that we could find. There were no comforters which was weird but we asked for them and they provided. The breakfast […] was nothing special but enough to fill up the family. If you have a truck or minivan, forget about getting into the parking lot. I almost got stuck trying to get in and out...seriously millimeters from scraping against the cement. Needed to have my sister get out and guide me in and out. Other option is parking your car on the street in the scary neighborhood with parking restrictions. I don't think for the price that I could have found a better hotel though. My bed and room was clean and that was my main concern. The staff let someone cut in front of me at checkin for some reason but she did let me into an upgraded room at no charge because my room was not available which was a nice surprise. They also have a fridge in every room! Read moreGenuine Hotels.com guest review
"Had A Good Stay"
Good location to get to Manhattan. Good price. Rooms had everything we needed - fridge, coffee maker, iron, TV - and were clean. Staff were very friendly, efficient and welcoming. Negatives would be the advertised wifi was only intermittently working in the room and then was so slow as to be pretty much unusable. Also the breakfast room was absurdly […] small for the full hotel - there was nowhere to sit! Ended up having to take breakfast back to our room. Read moreGenuine Expedia guest review
The location is not bad close to subway and on bus line. The staff was friendly.The hot breakfast was not hot at 8am and there was no where to sit to eat. They stated free wi-fi in rooms and I never could get on. The hotel was clean.Genuine Hotels.com guest review
"Nice, Convenient, Cheap"
This hotel is located less than a minute from the F subway line and a 5-10 minute walk to the 7 subway line so it is very convenient! It is also located next to the Queensbridge Housing projects so the surrounding area is not that great for food the only good place is by the 7 subway line called Lucky Pizza (by far the best pizza I had in NY) that delivers […] to the hotel or you can walk to. Read moreGenuine Hotels.com guest review
"consider other options before staying here"
I love New York, but am always dismayed by the cost of hotels in the city. We opted to stay here for one night before leaving on a trip. It's in the middle of an industrial zone, and while the staff was friendly and attentive, the room left much to be desired. It was cramped, the carpets worn and dirty, and the bathroom ceiling had mold. To make matters […] worse, the toilet clearly had not been cleaned (there was hair on it) prior to our stay, and the floor was littered with peanuts (yes, peanuts). Had we not arrived late in the evening, we would have requested a change of room. The linens were new and clean, though, and the room was quiet. Read moreGenuine Hotels.com guest review
"NICE TWO NIGHTS. BUT WE WISHED THE ROOM BIGGER."
I think this hotel with this range of price is good. We had two good nights here. But we wish the room bigger so that we will be more comfortable.The breakfast was great.Genuine Expedia guest review
"Quick access to Manhattan"
The stay was great! Hotel staff was friendly and very helpful. Very close to the F train metro station that takes you right into the touristy areas of Manhattan. The neighborhood wasn't the safest (fine during the day, avoid walking around past midnight) and legal parking was somewhat difficult to find. Would stay again and recommend to others, just […] be safe and know your surroundings at night! Read moreGenuine Hotels.com guest review
good value for the priceGenuine Hotels.com guest review
"close to subways"
enjoyed it. area was a little bit scarey at first but was ok.Genuine Expedia guest review
"nice hotel but neighborhood dicey"
I basically liked the hotel--quiet, clean, decent breakfast, nice staff, and the price was very good, but a long hike through an industrial district with no street traffic to get to anything other than the F subway line. NYPD has set up a mobile observation tower to oversee the public housing next door so at least the walk to the F train, which is just […] a couple of blocks, is safe. It's also not convenient (more than a mile walk and $10 cab ride to the many good Long Island City restaurants. Also, internet wasn't really working during most of my stay, though the helpful staff assured me that this was temporary. Read moreGenuine Hotels.com guest review
"CLEAN & COMFY"
Very nice room and surprised to find a jacussi in the room. Excellent, allowed me to jump in a relax. Great continental breakfast.Genuine Hotels.com guest review
"Affordable, comfortable, quiet hotel"
We stayed for 5 nights in the hotel to be in the area for my sons' move. The room was clean and quiet. The staff was pleasant. Each morning we had the complimentary breakfast. The selections were cereal, pancakes, eggs, yogurt, bagels, donuts, toast, juices and coffee. It was nice because the staff was constantly refilling the breakfast items when they […] were empty. The breakfast area is busiest from 9-10 AM, so go earlier if you can. The only somewhat negative about the hotel is the area where it is located. Seems like an industrial area, but we had no trouble getting a cab. Overall it met our needs, not luxury, but clean, comfortable, quiet and affordable. Read moreGenuine Expedia guest review
"Nice hotel conveniently located."
Very accommodating; Nice room size and clean. Will stay again in the future if needed. Having yellow cabs always accessible especially late at night made it very easy to get to the city and back instead of relying on the subway and slower service.Genuine Expedia guest review
Never again !!!Genuine Hotels.com guest review
Great stay, very close to metro to the city, breakfast was good, the front desk when we first got there was very helpful and nice.Genuine Hotels.com guest review
"Parking is BS"
If you want to stay here for the parking don't bother, there are about 10 parking spots for the hotel, they fill up fast and then you will have to street park your car in the ghetto. the subway is close by but don't walk from there to the hotel at night. the night staff at the hotel is rude and unhelpful. day staff was nice.Genuine Hotels.com guest review
"Affordable stay in NYC"
This is hotel is perfect for a basic NYC stay. I was not too thrilled with all the subway changes by the Queensbridge stop, but I guess that's the MTA's fault and not the hotels.Genuine Expedia guest review
"Poor quality of service"
Terrible wifiGenuine Hotels.com guest review
"So much better than we expected!"
We chose this Best Western because it fit our budget and was very near a subway entrance. If we come to NYC again, I'd stay here again in a heartbeat! The decor was updated, the front desk staff was great, the room, though a little small, was neat, clean, and had updated furniture. I expected a motel feel, so was happy it was above that. We also were […] surprised that the view from our 10th floor window was fantastic! Manhattan skyline. I give it one low mark, and that was that there weren't nearly enough tables for breakfast. Everyone hovering, waiting to nab a table as soon as anyone looked close to leaving. Overall, was greatly relieved that we found a decent place at a decent price. Read moreGenuine Hotels.com guest review
"Nice hotel in Long Island City, NY"
The hotel was well kept and provided comfortable accommodations for my brief stay in Long Island City, NY.Genuine Expedia guest review
"Nice hotel, close to subway!"
We loved the convenience of hopping on the subway. Parking was tight, but probably expected. We were bummed we prebooked another hotel,that we couldn't cancel, wish we would have stayed here our entire trip.Genuine Expedia guest review
"Very good hotel for the price"
One night stay was very good. room, lobby, elevator and breakfast room was very clean and front desk staff was nice. The only problem is this hotel is not near any subway system but yellow cab is available. Overall the price is very good for what you get. Breakfast is better than other hotels of this kind.Genuine Hotels.com guest review
Really nice hotel and people too but bad neighborhood. We came on subway at day so it was ok but I don't recommend coming here with subway at night. Everything else was great, free breakfast, free wi fi, even computers with free internet, comfy beds... It's a great place to stay and close to Manhattan. I would stay here again.Genuine Hotels.com guest review
The worst room was cold 50 defrees took half night to warm up no parking they kept my depositeGenuine Hotels.com guest review
"Great stay! Great rate"
Perfect for budget conscious people.Genuine Hotels.com guest review
Easy access to the F train to Manhattan. Near the Noguchi Museum, a little known treasure. Friendly and helpful staff. Good value for a NYC stayGenuine Hotels.com guest review
Everyone was polite and helpful. However, I was disappointed that I could not get any wifi connection. Either my room, 304 was too far away, or the "Too many users" kept popping up. This kept me from doing certain work items. Other than that I enjoyed my stay.Genuine Hotels.com guest review
"Great Hotel to stay"
It was awesome subway station is just steps away, rooms very clean and beds were very comfortable. Breakfast was delicious and staff very friendly. Will definitely come back on my next trip to the big apple.Genuine Hotels.com guest review
"Good value for money"
I found this hotel to be very good value for money considering that NY is extremely expensive. The subway is just down the street (0ne block) and from there it is straight to Rockefeller Center (probably 20 min) I have two problems with this hotel (1) the hotel is about $20 taxi fare from La Guardia and $52 from JFK. That last one hurts.(2)Also,no […] restaurants around that area.Make sure that you eat before you return to the hotel. Read moreGenuine Expedia guest review
"A great hotel for anyone, highly recommend."
The room was clean,up to date with nice decor. The bathroom was new and the water pressure in the shower was outstanding along with the water quality. The hotel was very quiet and very nice. The breakfast was good every morning and the staff was helpful and pleasant. The neighborhood was very very safe and the subway was 1 block away. One negative was […] the bed and pillows Read moreGenuine Expedia guest review
"Close to Manhattan"
The hotel is new and the amenities are good. We were there just after the hurricane and during the snow. The staff was mostly temporary, so the daily cleaning of rooms was sporatic and incomplete. The breakfast is solid and tasty. The staff are friendly. Best of all it is so close to Manhattan you can be there in ten minutes. The neighborhood looks […] scary, but we are two old ladies and we walked everywhere in the neighborhood and only met with kindness and helpfulness. Many good small restaurants about six to eight blocks east and north. We loved the fried chicken on the corner with the metro stop. Lots of good value. Mostly fun foreign tourists at the hotel. Read moreGenuine Hotels.com guest review
Nice play to stay. A perfect place if you're not wanting a fancy place in NYC and just need a place to sleep. Very convenient to the subway entrance to go straight into Manhattan. Would easily stay again.Genuine Hotels.com guest review
Reasonable rates for a New York stay. We especially liked the gentlemen who was stocking up the breakfast items and maintaining a smooth operation while dealing with a full house guests.Genuine Hotels.com guest review
This was our fourth stay in this very reasonably priced hotel. Although the surrounding area is economically depressed, we have never had any problems or unpleasantness, and in terms of of convenient access to subway service to Manhattan--a one-block walk and a five minute ride, it is excellent. Rooms are clean and comfortable and typical NYC small, […] but this time we found ourselves in a more spacious room with a Jacuzzi. Read moreGenuine Hotels.com guest review
Hotel is good enough for a visit to NY city. Rooms were fine and clean, they did have a small fridge. located in a not so attractive area but you really don't stay there for the view. It is very close to the subway F train which will get you to everything in just a matter of minutes. The walk from the subway to the hotel can be iffy if it is at night […] . Day time is no problem. We went by subway in the morning then returned by Cab at night so we would get dropped off in front of the hotel. It is about a $17-$20 cab ride from Times Square to the Hotel Read moreGenuine Hotels.com guest review
"No Parking at the INN"
They have very limited parking. When I tried to get into the underground parking the door was down. I used the speaker and they said it was full. I then called on my cell and there response you can cancel but your already paid through Expedia i.e. no refund. There response was you'll have to park in the street of New York. This in an area where the […] shops have roll down steel doors. After over 1/2 an hour of driving around I found a spot in street adn luckily my car was still there in the morning. Read moreGenuine Expedia guest review
We were completely surprised by this hotel. The staff was so pleasant and helpful, and it was only about a ten dollar cab ride to times square! The room was clean and smelled great, and when we came back from grabbing a quick bite at the free breakfast we were shocked to see that our room had already been cleaned. I would definitely recommend this hotel […] and would stay here again! Read moreGenuine Hotels.com guest review
OK, the fitness equipment was out of order. I did mention it to the desk but nothing was doneGenuine Hotels.com guest review
"good for kids"
I good confort..the price .is greet close to new york city i recommiendoGenuine Expedia guest review
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