"Nice hotel at good price"
Nice Hotel at a good price and very near to Manhattan. Subway stations are near by.Genuine Expedia guest review
Practical alternativeGenuine Hotels.com guest review
"Meets my needs"
Breakfast delicious but their can be a wait for seats. Elevators a bit slow. For the price, Those are all the negatives. Staff is accommodating; convenient location; well-equipped rooms; decent internet speed; bathroom plumbing and shower hot water are never problematic.Genuine Hotels.com guest review
"Good Hotel, Decent Location"
Only 3 Subway stations from Manhattan. Decent hotel. The only problem was the Breakfast. I am lactose intolerant and they have no Soy Milk or Lactose-free milk, No Fruits, just basic breakfast stuff.Genuine Hotels.com guest review
The hotel is nice. The furniture and decor are better than most. The breakfast area is smaller than most but adequate. The staff need sensitivity training to deal with people who travel great distances and their booking/billing policy doesn't help either. Pay with a credit card and not your bankcard. You must pay upfront and there is an incidental charge […] placed also which gets assessed 48 hrs after your stay and will completely screw up your account if you're not paying attention. Aside from that, the price is right but this is NYC, don't expect world class service unless you are willing to come out of pocket. Other than that, it's better than most hotels of a similar rating. I wouldn't stay there again but that is my personal feelings. Most people wouldn't have an issue with the hotel. Read moreGenuine Hotels.com guest review
Breakfast is good. There is a small fitness room which fits my need. The room is clean.Genuine Expedia guest review
I like this hotel and stay here often. I generally rate it a 4 but this particular visit, housekeeping did an unacceptable job and I had to wait 7 minutes for an elevator. That said, when these things were brought to the attention of the hotel staff, they could not have been more accommodating. Breakfast met its usual high standard as did the utility […] and quietness of the room and being just 1-1/2 blocks from the subway, Read moreGenuine Hotels.com guest review
"Decent hotel across bridge from upper east side"
Decent hotel, kind of dated, lobby pretty bare bones. Staff very nice and helpful. Workout equipment all broken in some way but remain semi-functional. Room was comfy with great view but drafty.Genuine Expedia guest review
Excellent stay. A nice hotel, close to the subway which makes New York City easily accessible.Genuine Hotels.com guest review
Did not like area that hotel was in. But to be fair, all the people we interacted with were very nice.Genuine Expedia guest review
"A little chilly"
I think this is very nice hotel. I've stayed here a few times before, and I will again if in the area. Very convenient to midtown, and to the subway. The title is Chilly because, like a number of hotels, they are supplying only comforters on the beds. During the summer, they are a too hot, and I end up pulling the middle out, so I can use just the sheet. […] During the winter, they are not enough! I guess, the thought is to adjust the room temp with the thermostat, but I prefer the room be cool, and the bed be warm. Also, in this case, the heat would cut off after about 20 minutes, but before the room got to the selected temperature. making an adjustment would turn it on again, but once I fell asleep, the temperature dropped into the low 60s!!! No other bedding available in the room, so a chilly couple of nights!! Read moreGenuine Hotels.com guest review
"Close to the metro, Manhattan, and La Guardia Airp"
From La Guardia, take the G70 bus to Jackson Hts and Roosevelt Av, then take the F train to Manhattan, it's express to the 21 st Queensbridge station, that's your stop.Genuine Expedia guest review
Breakfast was good and staff was very helpful. Only stayed for 1 night so we a had good stay.Genuine Expedia guest review
Good value. Easy access to both Manhattan and Brooklyn.Genuine Hotels.com guest review
Close to Manhattan, and good price.Genuine Hotels.com guest review
Awful , customer service staff was terrible , rude and carelessGenuine Hotels.com guest review
Everything was great. The people were very nice and helpful. One block from Metro. Great place to stay.Genuine Expedia guest review
"1 night in New York"
The hotel is well situated, close to subway and train stations. 21st street is a busy road, but traffic noise in the hotel was not obvious. The room I had was a good size, with a large ,comfortable king size bed, and the bathroom was again a good size, with a bath and shower attachment. I was able to sleep well, after a trans-atlantic flight, as the […] room was dark once the black out curtains were shut. Breakfast was included, and was adequate without being wonderful. The area for breakfast was very crowded and there were not enough seats for all the guests at the time I went there---7.15. Overall , a good stay at a fair price for New York. Read moreGenuine Hotels.com guest review
Pros: Great location. Breakfast has good quality. They have a breakfast area with plenty of sunshine, which is very nice to have in a cold winter morning. It can hold about 10-12 tables. They serve bananas, apples, yogurt, bread and fresh doughnuts. Cons: Room is small but I figured this is in NYC.It says two full beds but they look like two double […] beds to me. The hallway and room are not kept clean as I expected. I found a hair in one of the bed and called the front desk for a clean sheet. No one comes in 15 mins. So I called again and someone finally send us a clean sheet. Read moreGenuine Expedia guest review
"Good but far"
God hotel, very clean, nice rooms. Very bad internet and bad location.Genuine Expedia guest review
Excellent hotel, service, good rates. But it took me minutes to figure out how to work the fancy new design of the shower... I would think older people like me with not the best eyesight and a first encounter with this contraption could be given a better set of instructions...Genuine Hotels.com guest review
This hotel is at a great location, two blocks from the train, the rates are good. and the continental breakfast is very good.Genuine Expedia guest review
"Decent place, good value"
I needed a room for one night as my apartment was undergoing some renovation. Since I had to travel the next morning, I chose this place, a short ride from LaGuardia airport, but also close to the F train, so I could easily get back to Manhattan for a friend's birthday dinner. Location and price were my main criteria, and on both counts the Best Western […] Plaza was very good. My room was clean, nicely appointed, and would have been comfortable had the thermostat been working properly. But it was 64F in there and raising the thermostat had no effect. Eventually I called the front desk for an extra blanket (the bed had only a sheet and a very thin bedspread). A nice quilt was delivered quickly. I had to leave too early in the morning to sample the free breakfast. Overall, I rate this hotel as a good budget value. Read moreGenuine Hotels.com guest review
"Affordable Hotel w/ short Subway ride to Manhattan"
Our stay at the Best Western Hotel was over all a good one. We were here on a College Trip visiting NYU. It was a quick cab ride ($17) from LaGuardia and a quick subway ride to Greenwich Village ($2.25 per person). After a long day out, it was a comfortable place to arrive back to. The heating system was strange in that the heater kicked out cold air […] and then warm air. Also, protein choices for breakfast were pretty non-existent. The eggs I believe were powdered and were fake and wet tasting. I recommend they have real eggs cooked at the very least for a main protein option. For a low carb restricted diet, this option was disappointing. Also, the area for dining was much too small, forcing us to go back to our room to eat our breakfast. Read moreGenuine Expedia guest review
Great access to the f train and a 20 min walk to the queensboro plaza. It's not in the best of locations if your walking back at night but the police presence makes you feel safer. The hotel itself was great and I would definitely visit againGenuine Expedia guest review
"Good value hotel in Queens is near the Metro."
I was in town for graduate school interviews so I was looking for something affordable, but decent AND close to Manhattan. The 21st Street / Queens bridge station is literally a 2-3 minute walk from the hotel. From that station, you are two train stops away from Manhattan. The hotel itself is nice and has nice staff. Obviously, it's not a luxury hotel […] so don't expect amenities comparable to the Four Seasons. However, my room stay did include a good breakfast (fruit, pancakes, eggs, cereal, coffee, etc.) and I found my room to be comfortable. If you're a light sleeper like me, make sure to ask for a room that is away from the elevator and not facing the street. The staff will accommodate you. The neighborhood itself is gritty but it's safe. Every night I was in NYC, I came back to the hotel late and there's a police tower between the hotel and the subway station. Another cool thing about this hotel is that it is a short walk to ethnic restaurants in Queens, which is awesome. Also, try to get to breakfast early as when I was staying in October, there were TONS of Europeans staying at the hotel. If you come close to the end of the breakfast service, you have to stand in line to wait for a table. Also, if you come by car to NYC, it's easy to find parking in one of the side streets, but keep an eye for street cleaning signs. There are streets that don't have them so it's safe to leave your car there (just make sure not to park in the way of a driveway). Read moreGenuine Expedia guest review
"Nice hotel near Manhattan"
The first time i stayed in this hotel and i was impressed .They have parking lot a few spots. love that Breakfast is include. Near to train station. And you can have the Manhattan view!!Genuine Expedia guest review
"Nice rooms. Horrible staff service"
Hotel cleanliness was very nice. However I reserved my room online 2 months prior to date of check in on a Friday night. Saturday night looked at my band account and they charged my card twice. saying that I never paid for my room!!! I went to customer service and showed them the receipt on my phone via email and they said the computer said I never […] paid. Argued with them and they finally said I was right. Now I have to wait 2 weeks to get my refund of 450.00. UNCALLED FOR! very upset about this and would not go back to this hotel! Read moreGenuine Expedia guest review
a stone throw from manhattan, safe and somewhat cozyGenuine Hotels.com guest review
"Long Island City Best Western"
I rated "Location" excellent because I was within walking distance of where my meeting was at and the subway station to go to Manhattan. The surrounding area was depressing. The hotel was clean and the staff were very helpful. All on all out was just okay.Genuine Hotels.com guest review
"Nice hotel but not a desirable location."
Clean. Desk personnel not very friendly, but not unfriendly. I guess I'm not used to New York. Not near any restaurants to brag about, but close to a subway to Manhattan. Nice breakfast.Genuine Expedia guest review
"Accommodating and convenient - I stay here often"
On this visit, the hotels in Queens were very crowded - probably because of the US Open in Flushing and this BW was no exception. As a result, the small breakfast facility was overcrowded and the eggs and fruit took more than half an hour to refill. And I kept getting bumped off the internet access. Also, the elevator waits averaged 8 minutes. Other […] than that, the hotel was up to its usual excellent standards with superb and clean rooms, a very courteous and helpful front desk staff. ANd it's less than two blocks from the F train which gets me to my Manhattan-based client in less than 20 minutes. Read moreGenuine Hotels.com guest review
"Short and sweet"
This hotel was great for a small and short trip to NYC. The staff was wonderful and very accomodating, and the room I stayed in was great. Breakfast was served daily as well which was excellent! Not to mention theF train is very close by. Unfortunately the area surrounding the hotel isnt the best, and police have a small outpost posted nearby to overlook […] the area. The lack of shuttle is also difficult for people traveling or coming in late into the city as LGA has horrible traffic, even at midnight. With an airport shuttle, this hotel would be amazing! Read moreGenuine Hotels.com guest review
Only downside was the F train from the city was under constructionGenuine Hotels.com guest review
"not a good choice"
I stayed in this hotel for three nights. The staff was nice and friendly. The room was small, but it is New York, what can you expect? The bathroom looked pretty new. But they use poor quality staff. The pillow was the worst pillow I ever used. Cleanliness was not good. Found lip stick stain on the towel the first day, found hair in the bathroom the […] second day. The neighborhood around this hotel looks sketchy. I wish I had checked Google street view before I booked this hotel. Read moreGenuine Expedia guest review
"Good Hotel, but location was not that good"
The room is very good, nothing to say about, but the location was not good, specially during weekends the public transport has problems. The breakfast was disappointing, a mess every day. The staffing was OK.Genuine Expedia guest review
"Nice Hotel and the location is quite and good."
The location is good, just 2 blocks behind the metro station, and the neighborhood is quite and safe.Genuine Expedia guest review
"Hotel served my purpose."
The improvements could be a larger lounge area. Larger eating area, and food offered to include dinner. Also, they need to improve their WIFI services to reach the rooms and not only work in the lounge area.Genuine Expedia guest review
"Close to subway and a place to rest your head"
It was only a block from the subway but not a nice or scenic walk. The bathroom needed a good cleaning with some mold on the ceiling and a nasty smell coming from the floor grate. The room itself was clean and checked for bed bugs without any that we could find. There were no comforters which was weird but we asked for them and they provided. The breakfast […] was nothing special but enough to fill up the family. If you have a truck or minivan, forget about getting into the parking lot. I almost got stuck trying to get in and out...seriously millimeters from scraping against the cement. Needed to have my sister get out and guide me in and out. Other option is parking your car on the street in the scary neighborhood with parking restrictions. I don't think for the price that I could have found a better hotel though. My bed and room was clean and that was my main concern. The staff let someone cut in front of me at checkin for some reason but she did let me into an upgraded room at no charge because my room was not available which was a nice surprise. They also have a fridge in every room! Read moreGenuine Hotels.com guest review
"Had A Good Stay"
Good location to get to Manhattan. Good price. Rooms had everything we needed - fridge, coffee maker, iron, TV - and were clean. Staff were very friendly, efficient and welcoming. Negatives would be the advertised wifi was only intermittently working in the room and then was so slow as to be pretty much unusable. Also the breakfast room was absurdly […] small for the full hotel - there was nowhere to sit! Ended up having to take breakfast back to our room. Read moreGenuine Expedia guest review
The location is not bad close to subway and on bus line. The staff was friendly.The hot breakfast was not hot at 8am and there was no where to sit to eat. They stated free wi-fi in rooms and I never could get on. The hotel was clean.Genuine Hotels.com guest review
"Nice, Convenient, Cheap"
This hotel is located less than a minute from the F subway line and a 5-10 minute walk to the 7 subway line so it is very convenient! It is also located next to the Queensbridge Housing projects so the surrounding area is not that great for food the only good place is by the 7 subway line called Lucky Pizza (by far the best pizza I had in NY) that delivers […] to the hotel or you can walk to. Read moreGenuine Hotels.com guest review
"consider other options before staying here"
I love New York, but am always dismayed by the cost of hotels in the city. We opted to stay here for one night before leaving on a trip. It's in the middle of an industrial zone, and while the staff was friendly and attentive, the room left much to be desired. It was cramped, the carpets worn and dirty, and the bathroom ceiling had mold. To make matters […] worse, the toilet clearly had not been cleaned (there was hair on it) prior to our stay, and the floor was littered with peanuts (yes, peanuts). Had we not arrived late in the evening, we would have requested a change of room. The linens were new and clean, though, and the room was quiet. Read moreGenuine Hotels.com guest review
"NICE TWO NIGHTS. BUT WE WISHED THE ROOM BIGGER."
I think this hotel with this range of price is good. We had two good nights here. But we wish the room bigger so that we will be more comfortable.The breakfast was great.Genuine Expedia guest review
"Quick access to Manhattan"
The stay was great! Hotel staff was friendly and very helpful. Very close to the F train metro station that takes you right into the touristy areas of Manhattan. The neighborhood wasn't the safest (fine during the day, avoid walking around past midnight) and legal parking was somewhat difficult to find. Would stay again and recommend to others, just […] be safe and know your surroundings at night! Read moreGenuine Hotels.com guest review
good value for the priceGenuine Hotels.com guest review
"close to subways"
enjoyed it. area was a little bit scarey at first but was ok.Genuine Expedia guest review
"nice hotel but neighborhood dicey"
I basically liked the hotel--quiet, clean, decent breakfast, nice staff, and the price was very good, but a long hike through an industrial district with no street traffic to get to anything other than the F subway line. NYPD has set up a mobile observation tower to oversee the public housing next door so at least the walk to the F train, which is just […] a couple of blocks, is safe. It's also not convenient (more than a mile walk and $10 cab ride to the many good Long Island City restaurants. Also, internet wasn't really working during most of my stay, though the helpful staff assured me that this was temporary. Read moreGenuine Hotels.com guest review
"CLEAN & COMFY"
Very nice room and surprised to find a jacussi in the room. Excellent, allowed me to jump in a relax. Great continental breakfast.Genuine Hotels.com guest review
"Affordable, comfortable, quiet hotel"
We stayed for 5 nights in the hotel to be in the area for my sons' move. The room was clean and quiet. The staff was pleasant. Each morning we had the complimentary breakfast. The selections were cereal, pancakes, eggs, yogurt, bagels, donuts, toast, juices and coffee. It was nice because the staff was constantly refilling the breakfast items when they […] were empty. The breakfast area is busiest from 9-10 AM, so go earlier if you can. The only somewhat negative about the hotel is the area where it is located. Seems like an industrial area, but we had no trouble getting a cab. Overall it met our needs, not luxury, but clean, comfortable, quiet and affordable. Read moreGenuine Expedia guest review
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