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Sheraton Puerto Rico Hotel & Casino, Puerto Rico Island

4 stars
200 Convention BoulevardSan Juan00907Puerto Rico, ‏‎855-239-9480
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Service
Fantastic service
Location
Location is ok
472See all 472 Hotels.com reviews
From 1,623 reviewsTripAdvisor Traveller Rating

Sheraton Puerto Rico Hotel & Casino, Puerto Rico Island

Hotel Info: ‎866-539-8117‎

from $165
  • Superior Room, 2 Double Beds
  • Traditional Room
  • Executive Suite
  • Traditional Room, 1 King Bed, City View
  • Executive Suite
  • Deluxe Room, 1 King Bed (Club)
  • Club Room
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Club Room
  • Traditional Room, 2 Double Beds
  • Deluxe Room, Balcony, Bay View
  • Traditional Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Traditional Room, 2 Double Beds
  • Superior Room, Bay View
  • Traditional Room, 1 King Bed
  • Executive Suite
  • Executive Suite
  • Executive Suite
  • Suite (Hospitality)

At a glance

Key facts

Hotel size

  • This hotel has 503 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs USD 18 per night

Valet parking costs USD 25 per day with in/out privileges

Microwaves are available for USD 15 per night

Refrigerators are available for USD 25 per night

Rollaway beds are available for USD 35 per night

Breakfast costs between USD $10.00 and USD $28.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 25
  • Conference space size (feet) - 35,000
  • Conference space size (meters) - 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

District Lounge&Sushi Bar - This lobby lounge specializes in Laotian cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Pool Bar & Grille - This poolside restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Club Lounge - This cafe specializes in fusion cuisine. Open daily.

In Room Dining - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Puerto Rico Hotel & Casino, Puerto Rico Island’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs USD 18 per night

Valet parking costs USD 25 per day with in/out privileges

Microwaves are available for USD 15 per night

Refrigerators are available for USD 25 per night

Rollaway beds are available for USD 35 per night

Breakfast costs between USD $10.00 and USD $28.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Puerto Rico Hotel & Casino, Puerto Rico Island

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