Very professional staff with excellent service. extremely Clean rooms and a great locationGenuine Expedia guest review
"Very Good Stay"
Very good (and new) Rome hotel that is very convenient to rail terminal. Hotel is clean, food is excellent. The staff is professionally nice but certainly not warm and inviting. No frills but competent management and everything works well.Genuine Expedia guest review
Great location, but looks a little seedy at night. But I still love the location because of its convenience and proximity to the metro and termini. More detergent definitely needed in their laundering of the bath towels. They didn't smell fresh and clean like they should. And the second breakfast room we were sent to could smell cleaner. We had to […] pay for wifi. And at times, it kept buffering during a certain time at night. So wifi wasn't great. Overall a very average stay at a mid range priced hotel. However, the rooms are still very new and decor very polished. So the experience was positive mixed with some negatives. Read moreGenuine Expedia guest review
"Overall Great Stay"
I tried to cancel this reservation after finding a deal at another hotel but they wouldn't allow it. Totally understandable because I booked a nonrefundable rate, but shop your options before booking. Loved that it was close to the train station and didn't have to haul luggage anywhere on public transportation. The area around the station is a little […] sketchy but I never felt unsafe. The hotel itself is very nice and they have a very good breakfast included. We were upgraded to a superior room when we arrived and the front desk helped us with directions/calling a cab/etc. Overall a great hotel for what we needed. We most appreciated how clean it was, the good location and the blackout curtains. The only thing lacking is good wifi included in the room rate. Read moreGenuine Hotels.com guest review
"Clean hotel close to Termini Station"
Stayed at the UNA Roma Hotel on April 12th, 2014 for one night. Had a 3rd floor room, twin configuration which was 2 twin beds pushed together but separate bedding (not exactly the point of twin beds). Room was clean, beds were pretty comfortable. The room was spacious for European standards. Quiet hotel, heard very little from the train station. In […] room mini-bar which was included in our rate (2 cans beer, 2 Cokes, 2 bottled waters, 2 sparking waters, and juice). Be careful on the floor in the rooms - very slick hardwood (or derivative) flooring. Bathroom was huge. Large soaking tub with combo rainfall shower head and hand nozzle in the shower. Don't lay/set anything near the shower because no matter how careful I was, it still got wet. Drain didn't work exceptionally well. Weird speaker in the bathroom so you could hear the tv (off switch is in the bathroom).Restaurant is attached to the hotel, but didn't get a chance to eat there. Front desk staff appeared disinterested in their jobs and seemed irritated when asked questions by any of the guests checking in or out. Wireless internet worked pretty well in the room. Tip - in order to have the room's lights, AC, etc come on, you have to leave your room's keycard in the slot by the door. If you take your keycard out, both lights and AC go off. Read moreGenuine Expedia guest review
"Wonderful stay in Rome"
Great hotel and the staff was terrific! We arrived and were upgraded to a corner room on the 6th floor by Nicola who was great and offered evening dining suggestions that were perfect.Genuine Hotels.com guest review
"Very Good Hotel near the Train Station!"
This Hotel was very nice and had rooms that were extremely comfortable. I would recommend staying here to anyone! The breakfast each morning was wonderful...... no lines....extremely efficient...and always an excellent variety of items. It was always a nice place to relax at the end of the day after all the sightseeing. On a side note...please me mindful […] of your personal belongings riding the Metro. I got pickpocketed on the metro and I consider myself pretty mindful of my surroundings....she actually pulled my wallet from my front pocket that had snaps on it. Got me and at least 6 other people that were in the police station at that time. Read moreGenuine Expedia guest review
"Close to the train station"
Great hotel by the train station. Surrounding area is a little seedy but during the day it was good.Genuine Hotels.com guest review
Excellent stay!!! Close to Termini and excellent Breakfast.Genuine Hotels.com guest review
"Great stay near Termino"
First-rate hotel near TerminiGenuine Hotels.com guest review
"Fine hotel near Termini, airport train, subway"
Hotels near a railroad terminal can be iffy but not UNA. It is a top quality 4 star hotel. It has beautiful décor, a helpful staff, a pleasant lobby bar and, most important, a very comfortable room. The price was moderate and it was a very good value. I definitely would stay again. The train to the airport takes 32 minutes and is a block away. The subway […] is even closer. Several good places to eat nearby. A superb breakfast buffet is included. Read moreGenuine Expedia guest review
"Nice hotel close to the Rome train station"
Overall very good. Location great for Rome. Breakfast was better than expected.Genuine Expedia guest review
"Little gem near train station"
We just took a weekend trip from Milan to Rome. This was a great, clean, easy hotel by the train station. That made it nice for going places and returning. Easy communication - "Romana Termini" and then we were 1/2 block away. Hotel is clean, staff is friendly, rooms are small, but typical in Rome. By the way, there are closets - they hidden in the […] wall by the fridge. Read moreGenuine Hotels.com guest review
"Perfect location, cleanliness and good breakfast"
Very good hotel for short and long stay. The location is unique 2 min walk to termini station hence you are connected all over Rome. The rooms cleanliness are over expectations. The only negative is that you have to pay extra for wifi either in the room or the lobby.Genuine Expedia guest review
"Nice Hotel for the price, close to Metro"
The Hotel was nice for an Italian Hotel. We were only unhappy with minor things the scuff marks along the walls and mold in bathroom. Overall very nice and the staff very helpful. The area isn't great... but it is close to the Metro which you can take to most attractions in Rome. There was surprising a lot of graffiti and unsavory characters; mainly […] at night. We did not have any issues or feeling in danger, but people did come up to us trying to push items to sell. On one side of the hotel, it is located along side of one of the trains, so please note that if your room is along that side of the building you will hear it! It wasn't terribly loud, but loud enough....and annoying that if your a light sleeper (like myself), it will keep you up late, running till 12 PM su-th and till f-sat 1:30 AM.. and will begin again at 5:30 AM The staff were wonderful, they helped us with a number of things; booking a day trip, had helpful recommendations for restaurants/ making reservations and directions to getting around. Read moreGenuine Expedia guest review
"Modern, clean but out of the way"
Lovely hotel and only steps from the Termini station but a long way from all the main attractions. The wifi service was awful, costly and not efficient. As game that the 'nice' hotels find fit to charge. Nice breakfast too as well as modern touches in the room. In summary the location and wifi charge were the only concerns.Genuine Hotels.com guest review
"Excellent location and very clean hotel"
The hotel was great, staff is excellent and very good breakfast but no gym or poolGenuine Expedia guest review
UNA Hotel is literally a 5 minute walk to the train station (and bus station), which is extremely convienient for day trips to other cities or getting around Rome by bus or taxis, which was a priority for us. The staff was very friendly and helpful and the hotel itself seems to be new or updated. The rooms are very clean and large by European standards […] (we stayed in a triple which was very roomy) and are very quiet. The bathrooms are also very nice and large with great showers! The prices in January/February were very reasonable and included a great breakfast. I recommend this hotel to anyone interested in being in close proximity to the train station and still feeling safe. The only draw back is there are not many places to eat near by but the restaurant in the hotel is very good. This hotel is definitely worth 4 stars! Read moreGenuine Hotels.com guest review
"Modern at the heart of Rome"
Clean, 3 min walk from station, great breakfast. friendly staff,Genuine Expedia guest review
Very much enjoyed our stay, especially after staying in Venice at a supposed 4 star hotel and having not so great time. The only point I'd like to make is that where the hotel is located is very central. Don't walk east though as it gets a little scary……..Genuine Expedia guest review
Better than expected, just one minute walk from the Termini( intersection of two main subway lines), rooms are modern Italian styles .A little noisy for rooms facing streets. Hotel provides bathrobes, slippers etc. .Breakfast ok choices. Good value for this rate.Genuine Hotels.com guest review
Aldo was really nice we arrive late at train station called front desk Aldo answers give direction on the phone step by step did not hung up until we saw hotel walking distance from termini train stationGenuine Expedia guest review
The hotel is located one block from the Transportation Terminal, bus and subway system. We use the Subway for three days straight to go everywhere, very very convenient. Very modern and comfortable.Genuine Expedia guest review
It's a block away from the Termini station. Very close to public transportation and easy walking distance to a variety of thingsGenuine Expedia guest review
"Stay in Rome"
The hotel is very conveniently located at a couple of streets next to the train station and metro. Everything looks new and clean, very well maintained. The balcony in our room was big, just a pity that if is not pleasant as the rain water remained stagnant there throughout our stay and we can't enjoy it. Would have been great that room service includes […] cleaning of the balcony. Read moreGenuine Hotels.com guest review
UNA Hotel is very good, the staff is an european staff, meaning they are indefferent towards their guests. The biggest complain I have is the wi-fi. I had to go to the lobby to received and send emails and whatever I needed to do with my tablet or computer. The restaurant is the worst part about this hotel. Very substandard food for the high prices. […] The atmosphere is nice, but the food is terrible. There are much better restaurants just around the corner towards the back, Aquila Nera is excellent just around the corner and the prices are way better. I would pay at Aquila Nera what I pay at UNA Hotel restaurant with no problem because of their great food. Yet the prices are not half as in UNA Hotel. Read moreGenuine Expedia guest review
"Best hotel to end our vacation in =)"
Minutes away from Termini station, it was clean, the concierge was immediately welcoming and helpful, recommending the best restaurant we ate at all vacation, and even went so far as to pack us a to-go breakfast when we thought we'd miss the buffet due to an early flight. Worth every penny and would definitely stay again!Genuine Expedia guest review
"Central Location - Great Price"
We were looking for a hotel near the main train terminal in Rome as we were planning on staying for a few nights - and needed to get in and out of the city by train. The hotel is very modern - and it has a hip inside. We liked the many electronic features in the room - and the bathroom - while smallish - had a great shower. The daily breakfast was fine […] - and the dining room staff were very cheerful in the morning. While $250 a night is more than we wanted to pay, we felt that as the fee included breakfast, taxes, and was a 5 minute maximum walk to the train station - it was a good find. Read moreGenuine Expedia guest review
This is a nice hotel, the staff is a European staff, meaning they are indifferent towards their guests. The restaurant is the worst, high prices for very substandard food. Most people can cook much better and they may not be Italian. My wife is Italian and we have been married for 35 years. We know Italian food. We found some gems just around the corner. […] If you want a nice, clean hotel, but you must find everything on your own, this is it. Read moreGenuine Expedia guest review
"What a great hotel"
Hotel UNA was clean, comfortable, room was large and well cleaned. Was in the perfect location. The update they did to the building was incredible. Will certainly stay here again! Only issue...soundproof the rooms a bit better from outside noise.Genuine Expedia guest review
This is a really nice hotel with a great location near the train station and sights. The hotel is very modern and spotless- it has air conditioning!. The staff was very nice and had the best breakfast by far! Only downside was the cost of wifiGenuine Hotels.com guest review
"Newer hotel near Termini Metro & train station"
Overall our experience with the hotel was good. The breakfast buffet was exceptional as was the restaurant staff. The front desk staff could have been friendlier to make the experience more pleasant. The hotel is very modern and well kept up, although the setup in our room could have been more functional.....free standing bathroom basin with little […] room to lay out personal items; no lighting around the desk area; hugh rainfall shower head but water went outside the stall so we had to use the handheld head. Upon checking out, the hotel staff incorrectly charged our incidentals to our credit card. But it was for the wrong amount. Mistakes happen and it was nice they caught it right away and tried calling us several times at hour home phone number. Once we made contact we were informed that the correction to the credit card had to be submitted to the main office and that it would take 3-4 weeks for the credit to our credit card. That was an inconvenience as we had to keep track of it for several weeks. We did get our credit. Read moreGenuine Expedia guest review
"Title of My Review"
See above. Would have helped to know if breakfast was or was not included in the price (it was) but we could never get anyone to say yes or no. Also, we stopped in the restaurant for a late lunch, and they gave a menu without prices to me, while my spouse received a menu with prices: isn't that so 1940's, or what? Good location, especially if you are […] catching the train, as you can walk there- it's just 2 blocks. Out of 14 days in Italy, Una has the best breakfasts, best mattresses, and pleasant surroundings. Only failure is having to ask 3 times for coffe in the morning restaurant before receiving it. So, not a problem! Read moreGenuine Hotels.com guest review
The location of the hotel is fantastic, approx 100m to Termini Railway Station and great access to the city. The hotel has recently been remodeled and the quality of the rooms is very high. Both the bedroom and bathroom were immaculate. The staff were very friendly and helpful, they gave us a map and even took the time to explain the main sights to […] see in Rome. The only potential drawback is the noise from the train station, but this depends on what room you get and the trains are very infrequent in the evenings. We were out for most of the days so the noise wasn’t an issue for us. Read moreGenuine Expedia guest review
The hotel is relatively new. The neighborhood is ok with restaurants near by but several blocks away the neighborhood is much rougher and we would not be comfortable walking in those areas at night. The hotel is very close to Termini station which is very convenient. The front desk staff is not very friendly and the door men did not acknowledge our […] presence the entire time we were there. Read moreGenuine Hotels.com guest review
It was over all an excellent hotel. It was nicely located at where two metro lines crosses. The bathroom was outstanding, though the ventilation fan did not seem to work. Another minor issue was that the comforter was a little too warm even for the lowest setting of the A/C. On the day of arrival we were tired, so we tried the hotel restaurant and we […] really liked it. Read moreGenuine Hotels.com guest review
We were pleasantly pleased to find the accommodations so wonderful. The breakfast buffet was par none and the food in the dining room was reasonably priced and beautifully presented. We were a little disappointed to discover that our room did not have a balcony as presented in the web site write up. We were told they were only included to the upper-priced […] rooms. The staff was most helpful and so fluent in English. Our stay there was memorable. Read moreGenuine Expedia guest review
In general it was fine. The only regrettable thing is that we missed two souvenirs that were taken from a black bag that we had stored in the closet. Oh well, what can we do about it? We'll just have to get over it.Genuine Hotels.com guest review
"Good value for Rome's center"
Very cleanly and modern. Great facilities and friendly staff.Genuine Expedia guest review
"Luxury at a reasonable price"
Excellent hotel located centrally. This is the third time we are in Rome. This is the best hotel for the money.Genuine Expedia guest review
"remodeled near termini"
We were very happy with our 11 night stay. The room had everything we needed--comfy kingsize bed, desk, safe for valuables, the greatest shower ever, view of the street TV, AC, bathroom was remodeled contemporary and looked brand new. Whenever we asked for something it was delivered within a few minutes. The breakfast buffet was terrific--you could […] try something different each morning and never run out of options. at least 20 different Pastries and breads, toast, eggs. bacon, sausage, cereal, yogurt, fruit, juices. Great coffee served to your table with warm cream. If you leave the hotel early for a tour they give you a boxed breakfast to take with you. Helpful desk about buses and taxi service. Read moreGenuine Expedia guest review
"Beautiful Hotel, close to everything"
beautiful Hotel and very clean. Front desk clerks were very helpful and friendly any time of the day. Lobby employees who help with luggage very nice, pleasants and very polite. Love the restaurant atmosphere, excellent food and great presentation. All restaurant staff were very nice and willing to take care of the hotel guess immediately.Genuine Expedia guest review
Located very close to Termini train station, the neighborhood is not the best, although very convenient. The hotel facility is relatively new, the rooms are well appointed (for the price point) and we were lucky to be floor 6 which has a balcony. The hotel restaurant is quite good, and the service was excellent. All in all, this was a good value for […] Rome. Read moreGenuine Hotels.com guest review
"UNA HOTEL, ROME, ITALY EXCELLENT RATING"
Wonderful stay less than 50 yards from Termini Station. Room cleaniness and confort definitely an excellent, same rating goes for the staff. A very good breakfast buffett. If the price is competitive don't look for another hotel. This one has 4 stars and deserves every bIt of this rating.Genuine Expedia guest review
"Very nice hotel near Termini Station"
3d floor room available at posted check-in time (2 PM). No noise issues with trains nor street trafficGenuine Expedia guest review
"Great Rome Location"
The Una Hotel Roma is an easy walk from the Rome Termini train station. The green hop-on-hop off sightseeing bus office is right across the street and the bus station is about 2 blocks away, so it's convenient to seeing lots of the famous sights in Rome. The hotel was clean and the staff was pleasant. A bartender even managed to get us breakfast although […] the restaurant was closed. In my opinion, the main downfall of this hotel is that it doesn't provide free wifi, so necessary today. Read moreGenuine Hotels.com guest review
"Beautiful Hotel in Rome near Termini Station"
Beautiful Business Class Hotel! We got upgraded to a suite! The bed was VERY comfortable and the bathroom had a rain shower head with GREAT water pressure. The service was wonderful and the staff was very helpful. Even the restaurant was great! (generally, I don' t like eating at hotel restaurants, but we were exhausted and it was convenient so we tried […] it) The breakfast was fabulous. All in all it was a great hotel with wonderful ammenitites. I highly recommend it. Read moreGenuine Hotels.com guest review
"Great hotel near train station."
If you want to be near major train station this hotel fits thebill. Area around hotel is so, so. METRO is two minute walk. Hotel is clean and rooms are very nice. High ceilings and beds were pretty good for Italy. If you are staying for long duration and want to have nice places right by hotel, ffind a room somewhere else. PANTHEON area is nice and […] Lepanga area hotel Farnese. Read moreGenuine Expedia guest review
"Almost a 5, on scale of 1(terrible)-5 (excellent)"
The hotel was adequately staffed with knowledgeable persons in the areas of the bar, the restaurant, front desk, concierge, and doormen/bell hops. Also, the persons responsible for hotel rooms maintenance and cleaning were professional and conscientious. All individuals with whom I dealt with were accommodating and helpful.Genuine Expedia guest review
"Generally nice hotel/close to train station"
staff were very helpful with directions/suggestions, small standard room but clean & comfortable, we liked that they provided 4 pillows on the bed, bathroom had some mostly cosmetic maintenance issues, nice free breakfast but scrambled eggs were too runny & overly yellow (for some reason) - I ordered 2 eggs over easy that were an additional cost of […] 7 euro - very overpriced Read moreGenuine Hotels.com guest review
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