"Stay in Rome"
The hotel is very conveniently located at a couple of streets next to the train station and metro. Everything looks new and clean, very well maintained. The balcony in our room was big, just a pity that if is not pleasant as the rain water remained stagnant there throughout our stay and we can't enjoy it. Would have been great that room service includes […] cleaning of the balcony. Read moreGenuine Hotels.com guest review
UNA Hotel is very good, the staff is an european staff, meaning they are indefferent towards their guests. The biggest complain I have is the wi-fi. I had to go to the lobby to received and send emails and whatever I needed to do with my tablet or computer. The restaurant is the worst part about this hotel. Very substandard food for the high prices. […] The atmosphere is nice, but the food is terrible. There are much better restaurants just around the corner towards the back, Aquila Nera is excellent just around the corner and the prices are way better. I would pay at Aquila Nera what I pay at UNA Hotel restaurant with no problem because of their great food. Yet the prices are not half as in UNA Hotel. Read moreGenuine Expedia guest review
"Best hotel to end our vacation in =)"
Minutes away from Termini station, it was clean, the concierge was immediately welcoming and helpful, recommending the best restaurant we ate at all vacation, and even went so far as to pack us a to-go breakfast when we thought we'd miss the buffet due to an early flight. Worth every penny and would definitely stay again!Genuine Expedia guest review
"Central Location - Great Price"
We were looking for a hotel near the main train terminal in Rome as we were planning on staying for a few nights - and needed to get in and out of the city by train. The hotel is very modern - and it has a hip inside. We liked the many electronic features in the room - and the bathroom - while smallish - had a great shower. The daily breakfast was fine […] - and the dining room staff were very cheerful in the morning. While $250 a night is more than we wanted to pay, we felt that as the fee included breakfast, taxes, and was a 5 minute maximum walk to the train station - it was a good find. Read moreGenuine Expedia guest review
This is a nice hotel, the staff is a European staff, meaning they are indifferent towards their guests. The restaurant is the worst, high prices for very substandard food. Most people can cook much better and they may not be Italian. My wife is Italian and we have been married for 35 years. We know Italian food. We found some gems just around the corner. […] If you want a nice, clean hotel, but you must find everything on your own, this is it. Read moreGenuine Expedia guest review
"What a great hotel"
Hotel UNA was clean, comfortable, room was large and well cleaned. Was in the perfect location. The update they did to the building was incredible. Will certainly stay here again! Only issue...soundproof the rooms a bit better from outside noise.Genuine Expedia guest review
This is a really nice hotel with a great location near the train station and sights. The hotel is very modern and spotless- it has air conditioning!. The staff was very nice and had the best breakfast by far! Only downside was the cost of wifiGenuine Hotels.com guest review
"Newer hotel near Termini Metro & train station"
Overall our experience with the hotel was good. The breakfast buffet was exceptional as was the restaurant staff. The front desk staff could have been friendlier to make the experience more pleasant. The hotel is very modern and well kept up, although the setup in our room could have been more functional.....free standing bathroom basin with little […] room to lay out personal items; no lighting around the desk area; hugh rainfall shower head but water went outside the stall so we had to use the handheld head. Upon checking out, the hotel staff incorrectly charged our incidentals to our credit card. But it was for the wrong amount. Mistakes happen and it was nice they caught it right away and tried calling us several times at hour home phone number. Once we made contact we were informed that the correction to the credit card had to be submitted to the main office and that it would take 3-4 weeks for the credit to our credit card. That was an inconvenience as we had to keep track of it for several weeks. We did get our credit. Read moreGenuine Expedia guest review
"Title of My Review"
See above. Would have helped to know if breakfast was or was not included in the price (it was) but we could never get anyone to say yes or no. Also, we stopped in the restaurant for a late lunch, and they gave a menu without prices to me, while my spouse received a menu with prices: isn't that so 1940's, or what? Good location, especially if you are […] catching the train, as you can walk there- it's just 2 blocks. Out of 14 days in Italy, Una has the best breakfasts, best mattresses, and pleasant surroundings. Only failure is having to ask 3 times for coffe in the morning restaurant before receiving it. So, not a problem! Read moreGenuine Hotels.com guest review
The location of the hotel is fantastic, approx 100m to Termini Railway Station and great access to the city. The hotel has recently been remodeled and the quality of the rooms is very high. Both the bedroom and bathroom were immaculate. The staff were very friendly and helpful, they gave us a map and even took the time to explain the main sights to […] see in Rome. The only potential drawback is the noise from the train station, but this depends on what room you get and the trains are very infrequent in the evenings. We were out for most of the days so the noise wasn’t an issue for us. Read moreGenuine Expedia guest review
The hotel is relatively new. The neighborhood is ok with restaurants near by but several blocks away the neighborhood is much rougher and we would not be comfortable walking in those areas at night. The hotel is very close to Termini station which is very convenient. The front desk staff is not very friendly and the door men did not acknowledge our […] presence the entire time we were there. Read moreGenuine Hotels.com guest review
It was over all an excellent hotel. It was nicely located at where two metro lines crosses. The bathroom was outstanding, though the ventilation fan did not seem to work. Another minor issue was that the comforter was a little too warm even for the lowest setting of the A/C. On the day of arrival we were tired, so we tried the hotel restaurant and we […] really liked it. Read moreGenuine Hotels.com guest review
We were pleasantly pleased to find the accommodations so wonderful. The breakfast buffet was par none and the food in the dining room was reasonably priced and beautifully presented. We were a little disappointed to discover that our room did not have a balcony as presented in the web site write up. We were told they were only included to the upper-priced […] rooms. The staff was most helpful and so fluent in English. Our stay there was memorable. Read moreGenuine Expedia guest review
In general it was fine. The only regrettable thing is that we missed two souvenirs that were taken from a black bag that we had stored in the closet. Oh well, what can we do about it? We'll just have to get over it.Genuine Hotels.com guest review
"Good value for Rome's center"
Very cleanly and modern. Great facilities and friendly staff.Genuine Expedia guest review
"Luxury at a reasonable price"
Excellent hotel located centrally. This is the third time we are in Rome. This is the best hotel for the money.Genuine Expedia guest review
"remodeled near termini"
We were very happy with our 11 night stay. The room had everything we needed--comfy kingsize bed, desk, safe for valuables, the greatest shower ever, view of the street TV, AC, bathroom was remodeled contemporary and looked brand new. Whenever we asked for something it was delivered within a few minutes. The breakfast buffet was terrific--you could […] try something different each morning and never run out of options. at least 20 different Pastries and breads, toast, eggs. bacon, sausage, cereal, yogurt, fruit, juices. Great coffee served to your table with warm cream. If you leave the hotel early for a tour they give you a boxed breakfast to take with you. Helpful desk about buses and taxi service. Read moreGenuine Expedia guest review
"Beautiful Hotel, close to everything"
beautiful Hotel and very clean. Front desk clerks were very helpful and friendly any time of the day. Lobby employees who help with luggage very nice, pleasants and very polite. Love the restaurant atmosphere, excellent food and great presentation. All restaurant staff were very nice and willing to take care of the hotel guess immediately.Genuine Expedia guest review
Located very close to Termini train station, the neighborhood is not the best, although very convenient. The hotel facility is relatively new, the rooms are well appointed (for the price point) and we were lucky to be floor 6 which has a balcony. The hotel restaurant is quite good, and the service was excellent. All in all, this was a good value for […] Rome. Read moreGenuine Hotels.com guest review
"UNA HOTEL, ROME, ITALY EXCELLENT RATING"
Wonderful stay less than 50 yards from Termini Station. Room cleaniness and confort definitely an excellent, same rating goes for the staff. A very good breakfast buffett. If the price is competitive don't look for another hotel. This one has 4 stars and deserves every bIt of this rating.Genuine Expedia guest review
"Very nice hotel near Termini Station"
3d floor room available at posted check-in time (2 PM). No noise issues with trains nor street trafficGenuine Expedia guest review
"Great Rome Location"
The Una Hotel Roma is an easy walk from the Rome Termini train station. The green hop-on-hop off sightseeing bus office is right across the street and the bus station is about 2 blocks away, so it's convenient to seeing lots of the famous sights in Rome. The hotel was clean and the staff was pleasant. A bartender even managed to get us breakfast although […] the restaurant was closed. In my opinion, the main downfall of this hotel is that it doesn't provide free wifi, so necessary today. Read moreGenuine Hotels.com guest review
"Beautiful Hotel in Rome near Termini Station"
Beautiful Business Class Hotel! We got upgraded to a suite! The bed was VERY comfortable and the bathroom had a rain shower head with GREAT water pressure. The service was wonderful and the staff was very helpful. Even the restaurant was great! (generally, I don' t like eating at hotel restaurants, but we were exhausted and it was convenient so we tried […] it) The breakfast was fabulous. All in all it was a great hotel with wonderful ammenitites. I highly recommend it. Read moreGenuine Hotels.com guest review
"Great hotel near train station."
If you want to be near major train station this hotel fits thebill. Area around hotel is so, so. METRO is two minute walk. Hotel is clean and rooms are very nice. High ceilings and beds were pretty good for Italy. If you are staying for long duration and want to have nice places right by hotel, ffind a room somewhere else. PANTHEON area is nice and […] Lepanga area hotel Farnese. Read moreGenuine Expedia guest review
"Almost a 5, on scale of 1(terrible)-5 (excellent)"
The hotel was adequately staffed with knowledgeable persons in the areas of the bar, the restaurant, front desk, concierge, and doormen/bell hops. Also, the persons responsible for hotel rooms maintenance and cleaning were professional and conscientious. All individuals with whom I dealt with were accommodating and helpful.Genuine Expedia guest review
"Generally nice hotel/close to train station"
staff were very helpful with directions/suggestions, small standard room but clean & comfortable, we liked that they provided 4 pillows on the bed, bathroom had some mostly cosmetic maintenance issues, nice free breakfast but scrambled eggs were too runny & overly yellow (for some reason) - I ordered 2 eggs over easy that were an additional cost of […] 7 euro - very overpriced Read moreGenuine Hotels.com guest review
"Impossible to be any better"
Upgraded to a beautiful suite. Extremely comfortable bed and all facilities superb. Location excellent to exploring all areas of RomeGenuine Expedia guest review
"Nice hotel in Rome."
We stayed at Una Hotel in Rome for 6 days in our vacation in Rome and rate it as a very good experience, a nice hotel with good service and appropriately priced.Genuine Expedia guest review
Hotel was very clean, staff was extremely nice and accommodating. We originally stated at the "Starhotels Metropole" hotel our first night in room, and decided to try the UNA Hotel for our last night before flying home. The UNA hotel was much nicer and we wish we would have stayed here both nights.Genuine Expedia guest review
"Very nice hotel"
The hotel is centrally located and very nice. Staff was great and very helpful. We arrived very early in the morning (9:45 am) and they allowed us to check in upon arrival. Super convenient! Would recommend and stay at this hotel again!Genuine Expedia guest review
"Close to Termini train station."
Very convenient location, close to train station and metro. The hotel and room were well maintained and comfortable. Breakfast was excellent. My only complaint was that you had to pay for the use of the internet. I stayed in 4 other hotels while vacationing in Italy and all offered free wi-fi so I was I was surprised there was a charge. I would have […] paid for it for the one night we were there, but felt that it was too expensive. Read moreGenuine Hotels.com guest review
Great location, near the train station, metro and buses. The hotel design is modern Italian--spacious room (with a furnished balcony and a great view of the city!), comfortable bed, big bathroom (with a BIG mirror and great lighting), mini-bar, breakfast included, plus an absolutely superb restaurant! We found ourselves eating there most nights...great […] service, reasonably priced, deliciously prepared food. Lastly, I cannot say enough about the staff! Professional and helpful in all aspects, from helping us navigate the metro to helping us find a concert to attend. We will definitely stay there again. Read moreGenuine Hotels.com guest review
"Nice hotel, close to the train station"
It was a nice and clean hotel. Room was much smaller than what we've typically experienced in Europe. However the staff was very helpful & we were within walking distance to the train station which was fantastic since we were traveling via train from Rome to Naples.Genuine Expedia guest review
"Hotel staff were very friendly, knowledgeable"
Staff was very friendly and helpful, had made great recommendation of tours and restaurants. Nicola was our main man !!. The location was very convinient from the Roma Termini station. Coupla of issues , the room bathroom had some stains around the shower area which you do not expect in a 4 star hotel and also we paid 10 euros for the wifi and it was […] still very slow and inconvinient. Over all we will recommend this hotel to our friends in Rome. Read moreGenuine Expedia guest review
Una Roma Hotel was an excellent place to stay. Located close to termini station and many great restaurants near by to chose from. The hotel staff, service, and accommodations exceeded my expectations. I would highly recommend this hotel to anyone.Genuine Expedia guest review
"Not perfect, but reasonable."
The breakfast was great. Overall this is a good hotel. The only caveats were that the neighborhood seemed a little shady at night, even though it was one block away from the train station, and that the air conditioning seemed to be fixed at 22-23'. I've heard from a lot of people that in Italy the temperature is controlled centrally and that this cannot […] be changed from the room. Some hotels will change it for you, if you ask. UNA, however, made excuses about this -- all of them untrue. Ultimately, either they were happy for the temp to be set at 22-23' and could not care about making sure we were comfortable with the temperature. Also, at this point I expect free internet from hotels. UNA makes you register with your ID (aka passport) for this and then charges to a small fortune to use the internet. Read moreGenuine Hotels.com guest review
"An unexpected extraordinary surprise"
We were amazed at all aspects of our stay at the UNA Hotel Roma. .We were very surprised at the exceptional quality and service provided by the entire staff. The breakfast crew actually enjoyed their job and it showed in their professional and friendly interaction with the guests. The front desk and the housekeeping crew were equally professional. .I […] would highly recommend the UNA Hotel Roma to everyone! Read moreGenuine Hotels.com guest review
"Hotel was convenient (close to train station)."
Not really 4 star, more like a 3. Hit and miss on the hotel staffs' helpfulness and courtesy (some a bit rude). Not a room with a nice view, but had your basic beds, tv and bathroom. Ok if you just need somewhere to sleep and shower in. You get more for the money at other hotels.Genuine Expedia guest review
The UNA hotel was very convenient being so close to Termini station. It was very modern and comfortable. The rooms were very, very nice - all new and very clean and also a nice size for Italy. The beds were very comfy. My kids had a classic room and I had a superior. Both were the same, the superior being a little larger. The amenities were very nice. […] There was a mini-bar and a safe and very nice built in closets with drawers and plenty of space. The buffet breakfast was much more than I expected and we enjoyed it every morning with lovely cappuccinos. I thought this hotel was excellent for the price and would most definitely recommend it and would most definitely stay here again. Oh, and the staff was genuinely friendly and helpful, always having big smiles for the guests! Read moreGenuine Expedia guest review
"This is, without a doubt, a 5 star hotel."
Was very impressed with the quality of the hotel and at an excellent location, for someone who is traveling and visit Rome It is at the same level of the major hotel chains. It is not a mom and pop operation.Genuine Expedia guest review
"Great Hotel in Rome"
The UNA Hotel in Rome was great. The hotel is 5 minutes from the train station. The hotel, room, staff and food was fantastic. I highly recommend this hotel for anyone visiting Rome - especially if you are coming in by train since its a very short walk.Genuine Hotels.com guest review
"close to train station - modern"
modern, clean hotel. location next to train station. not very pleasant neighborhood for tourism.Genuine Hotels.com guest review
"Modern and Comfortable Hotel by the Train Station"
Good looking hotel, nicely furbished with comfortable rooms and overall facilities. The location by the train station (Termini) is practical as it facilitates moving around Rome.Genuine Expedia guest review
Upon arrival we were greeted by friendly and accommodating staff. Got an early check in. We upgraded one- level for $25/night to include unlimited wi-fi and wet bar. Room includes a quality breakfast. Great location near Termini station. Close to many fine restaurants and sight seeing. Would definitely stay there again.Genuine Hotels.com guest review
"Great location for travel to all must see sights!"
Loved it. Quiet hotel has been beautifully renovated, great bedding - super comfortable mattress - rainshower head in shower was great! Close to places to eat and small grocery stores. One block from train/bus/metro station, easy to find, convenient for getting around. Would definitely stay there again.Genuine Hotels.com guest review
Front desk people were NOT friendly. Unfortunately they had really bad attitude. No such thing as smiling nice service. Otherwise loved my stay at Una hotel.Genuine Hotels.com guest review
"Mold in the showers"
I can't get passed the mold in the shower celling and tiles. The bldg was in great location and otherwise decent. Beds were comfortable. Don't order ice or iron because it will cost you 10 euros for each request.Genuine Expedia guest review
"good location, very clean and very friendly"
we enjoyed our stay VERY much...we would stay at this hotel again In A Minute...great location (altho neighborhood might nice be the best, we felt safe at all times and loved the little outside cafes in the area!!!!) very reasonability priced...Genuine Hotels.com guest review
"Modern amenities near Termini Station"
Convenient location: direct train from FCO, walking distance from sites, near train to Vatican. Superior room gets free Wifi, breakfast, and minibar!Genuine Hotels.com guest review
"Great hotel but rough area"
The service was great , everyone speaks English . The tubs are really tiny but everything is updated modern and neat. It's one minute from a train station which we never used , if you are a tourist I recommend to arrange pick up with a driver , no one can figure out the train system unless you live in italy.Genuine Hotels.com guest review
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